Tag Archive for: social media

Veritasium Creator Derek Muller Says Facebook Advertising Is Broken

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Derek MullerDo any reading about online marketing, and you will almost certainly be told how important social media is to your brand’s online presence. A great social media presence has repeatedly been shown to increase organic traffic and brand perception, but as the platforms have become more populated and competitive, there has been a large shift towards a pay-to-play business model.

Facebook is most notable for this, as they have been the largest social media platform a significant time and they have made the largest changes towards monetizing their service. Sure a business can put up a page and do the slow grind to gain followers one or two at a time through great content and engagement with their audience, but brands looking for significant visibility on the site only have a few options and they all cost money.

To get any exposure on the largest social media platform, brands have to acquire likes for their pages. There are two ways to do this. Despite being expressly against Facebook’s terms of conditions, there is still a market for people who are willing to outright pay for likes.

As Derek Muller explains, these paid likes come from “click farms” in developing countries, where people are paid to like pages by the thousands. But, they are fairly easily identifiable and can get profile owners in trouble.

Alternatively, Facebook offers advertising for your page specifically aimed at increasingly likes “organically”. The problem is, these likes don’t appear to be much different from the likes you would purchase from a click farm.

Derek Muller used his Veritasium YouTube channel to show that Facebook’s way of acquiring “legitimate” likes is actually almost identical to the click farm methods, and both are equally useless. But, paying Facebook for it might actually cost you more.

You see, Veritasium used a free Facebook advertising offer to see if it might expand their social media audience. Within hours, they had netted nearly three times the number of followers, but over time Muller noticed the engagement on Veritasium’s content hadn’t improved with the new likes. In fact, it seemed to go down.

After some research, Muller discovered the bulk of his new likes came from the same countries notorious for click farms. The “users” liking his page had also liked thousands of other pages with seemingly no logical pattern. But, there was no going back. There is no way to delete these empty likes in bulk.

If that was all the only issue, it would be a moderate annoyance and newsworthy hole in Facebook’s advertising method. But, it manages to get worse. These fake likers don’t just provide an inflated picture of how many people appreciate what you are putting out. They actually hold you back.

When you share something on Facebook, it is only shown to a small sample of your followers. Depending on how those viewers respond, Facebook might then distribute your content to even more people. But, if your content isn’t getting liked, shared, or commented on, it will usually sink out of visibility very quickly.

If you have a ton of empty likers, they make up a significant number of those seeing the initial distribution of your content. Since these profiles don’t actually engage in any meaningful way, they can actually prevent interested followers from seeing any of your content. You might as well be speaking to a comatose audience, while your actual fans wait just outside the door.

There is a solution, but of course that costs you even more. To get your content shown to the parts of your followers that are actually interested you have to pay to have your content targeted to them in ads. Facebook makes money twice off of you, and you gain very little in the long run.

Facebook has yet to comment on the issue, but these raise some big questions about the social media platform’s advertising methods as a whole. While social media can still be a great tool for those looking to grow their brands, you might look towards other sites such as Twitter. Until Facebook addresses these massive issues in their service, advertising on their platform may not be worth your resources.

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The Top Brands On Twitter Are Tweeting 12 Times a Day

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Source: Shawn Campbell

Source: Shawn Campbell

It is no secret that nearly every big brand is on Twitter these days, and plenty of smaller businesses are learning to take advantage of the platform every day. But, there are plenty of ways you can mess up when trying to connect with your audience on one of the largest social media platforms around. As a new study on how top brands use Twitter shows, the biggest mistake you can make is simply neglecting your account.

The study from social media analytics firm Simply Measured showed that 92 percent of brands are tweeting an average of 12 times a day, and 98 percent of the top brands in today’s market are regularly active on Twitter.

In fact, consumers seem to be downright eager to follow brands on Twitter, as audiences for the top brands have grew by 20 percent in the last quarter of 2013. Over half of the brands have more than 100,000 followers each.

Of course, it doesn’t matter how often you tweet if you aren’t sharing things that excite the community and encourage engagement. As Marketing Land notes, the tweets with photos or links are more likely to receive activity than the traditional 140 character updates. But, it might be a surprise to see just how much better they perform. Simply Measured says tweets with photos or links see 150 percent more engagement than the brand averages.

Twitter-Links-Types-That-Generate-Engagements-Simply-Measured-600x330

Images see even more engagement than links by a large amount, with an average of 210 engagements per tweet. That absolutely dwarfs the 27 engagements on average for a bit.ly link.

You can download the full report from Simply Measured’s website.

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Matt Cutts Says Social Media Signals Don’t Affect Your Ranking

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As social media has grown there has been a consistent debate as to whether Google considered social signals when ranking websites. There have been several studies suggesting a correlation between strong social media presences and high rankings on the search engine, but there are many reasons they could be related. Well, Google’s head of search spam, Matt Cutts, may have finally put the question to rest with his recent Webmaster Chat video.

According to Cutts, Google doesn’t give any special treatment to websites based on social information. In fact, sites like Facebook and Twitter are treated the same as any other website. The search engine doesn’t do anything special such as indexing the number of likes or shares a page has.

Cutts explains that Google did at one point attempt to index social information. Barry Schwartz suggests Matt is referring to Google’s real time search deal expiring with Twitter. There was a lot of effort and engineering put into the deal before it was completely blocked and nothing useful came to fruition. Simply put, Google doesn’t want to invest more time and money into it only to be blocked again.

Google is also worried about crawling identity information only to have that information change long before Google is able to update it again. Social media pages can be incredibly active and they may not be able to keep up with the information. Outdated information can be harmful to people and user experience.

But, you shouldn’t count social media out of your SEO plan just because it isn’t directly included in ranking signals. Online marketers have known about the other numerous benefits of social media for a long time, and it is still a powerful you can use to boost your online presence and visibility.

A strong social media presence opens up many channels of engagement with your audience that can make or break your reputation. It can also drive huge amounts of traffic directly to your site and your content. By reaching out and interacting with your audience, you make people trust and value your brand, while also encouraging them to explore your site and the content you offer. Google notices all this traffic and activity on your site and rewards you for it as well.

You can see the video below:

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Think Twice Before You Buy Pinterest Followers

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Pinterest is quickly becoming one of the most popular social media networks out there. Over the span of a few short years, Pinterest has become more active than almost any platform available aside from Facebook and Twitter and it shows no signs of slowing.

This has attracted the attention of many businesses and marketers hoping to showcase their brands and engage their audience, but many brands don’t want to do the heavy lifting to become a popular Pinterest presence. Rather than build from scratch, a fair number of professional Pinterest accounts have turned to purchasing Pinterest followers and re-pins in an attempt to create their pages appear more active and increase their visibility.

A screenshot of one such site

The practice shouldn’t be foreign to anyone familiar with social media. Markets have popped up where people can purchase Facebook likes and Twitter followers, and every newly popular platform will likely have to deal with these types of issues. But, the big question every business owner has is: “Will buying Pinterest followers and re-pins benefit my business?”

The reason these types of artificial follower markets become so popular is that they do exactly what they say in the short term. It is true that unfamiliar visitors will be more likely to follow pages that appear active and popular among the community. But, there are plenty of downsides to trying to manufacture a facade of activity and engagement.

As with most other social networks, Pinterest uses an algorithm to determine the visibility of pins and profiles based on popularity. John Rampton coined the term Pinrank for the algorithm in reference to Facebook’s old Edgerank algorithm. When your posts draw lots of activity, Pinterest increases your visibility and shows your pins to more people. Likewise, if your nobody is interacting with your pins, you will become less relevant.

While purchased followers and re-pins can trick the average visitor into believing your content is popular, Pinrank sees right through your shenanigans.

The best case scenario for those purchasing pins is a quick surge in popularity, followed by an immediate decline as real followers come to see that your content isn’t relevant or important. As that happens, your Pinrank will naturally fall despite your seemingly huge number of followers.

The worst case scenario ends in being entirely banned from Pinerest. Only a few accounts have been banned so far for the blatant violation of Pinterest’s Uses policy, but Pinterest is entirely aware of the shady tactics rising in popularity and there will likely be quite a few more bans in the future. Even if you’ve invested months of real work into cultivating your Pinterest page, all of that can be gone in an instant if you are purchasing followers.

In the end, buying Pinterest followers won’t benefit you anymore than buying property on the moon. More than likely, it will hurt your brand and it’s reputation more than any upsides you will ever see from the practice. All it is really is an attempt to cheat the system.

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How Should Smaller Retailers Approach Social Media In 2014?

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If you’re a small retailer trying to expand your brand online, social media is an absolutely essential part of the plan. But, there are several different popular social media platforms and most smaller retailers don’t have the resources to invest fully in all of the big platforms. How do you choose which one to favor?

Of course, the best choice for your brand depends on what you are offering to consumers and how you are trying to reach out to them. But, you can also take some notes from what the big retailers are doing with their social media, with the help of social technology company 8th Bridge’s third-annual Social Commerce IQ report.

8th Bridge looks at nearly 900 of the top online retail brands, and evaluates their social adoption and subsequent results.

Their results show two things. Firstly, you should implement social website buttons for at least the three major social media platforms for retailers (Pinterest, Twitter, and Facebook). Secondly, and more importantly, Facebook still dominates referral traffic and perceived value. However, the reasons for Facebook’s value to top retailers have changed.

In the past, Facebook has always been favored simply because it was the most popular social media platform by a large margin. However, Facebook has become very competitive, especially for smaller businesses. With so many businesses sharing content on the site, the top retailers have turned to Facebook Exchange to pay for visibility and higher traffic rates.

Facebook is valued by top retailers not because they are the top social platform, but because they have the most viable social advertising platform.

This has the potential for change in the near future however. Facebook has one of the most fully-realized social advertising platforms, and it has been around for significantly longer than the ad options most other platforms offer. For instance, both Pinterest and Instagram are still only in the testing phase for their advertising platforms.

Still, the traffic referral statistics from Twitter may suggest a deeper underlying problem in the social platform’s viability for retailers.

“Traffic from Twitter and Instagram is non-existent for most retailers,” 8th Bridge said in its report. “Only 85 retailers are getting traffic from Twitter and only 55 retailers are getting traffic from Instagram.”

In the end it should come as no surprise that Facebook is still the most reliable social platform for brands of most sizes, but it will only get more competitive. You can still benefit from a non-paid approach to your Facebook presence, but you should expect diminishing returns as time goes on.

You can view the infographic 8th Bridge made from their results below or on their site.

Social Commerce Infographic

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Have We Hit Peak Facebook?

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Source: Wikimedia Commons

Source: Wikimedia Commons

Social media sites have a history of not lasting for very long in the grand scheme of things. Few are even familiar with Friendster these days, and Myspace has had to revamp their entire strategy to cater to musicians. Even then, it is entirely questionable whether the site has had much success since they relaunched. So what makes Facebook different? Is it immune from the quickly passing trends of social media?

The answer depends on who you are asking, of course. While those who have avoided Facebook for years will be quick to tell you the social platform is on its way out, the statistics show that Facebook still absolutely dominates the market, and they are gaining even more ground in older demographics. Teens may not be excited about Facebook anymore, but they are still using the site to connect with their grandmothers, aunts, cousins, and friends who are too far away to interact with.

Facebook’s recent audience growth with older users is also indicative of the larger reason Facebook may be sticking around for quite some time. Everyone is on it. As Phil Buckley recently showed when he did some informal surveys on social media, the majority of Facebook users cite its widespread usage as their main reason for coming back every day.

It can be a tenuous thread holding the site together, but it is fairly reliable. I’ve seen many “quit” Facebook, but they often eventually return due to family or friends.
So, when Phil Buckley says 2013 was the year we reached “peak Facebook”, I have to question it. There have been reports throughout the year that Facebook was losing ground in younger demographics, who are choosing newer and more niche social platforms like Tumblr or SnapChat. Still, Facebook has denied the claims, and the numbers show they are still growing.

As with all social media trends, the only way to find out is just sitting back and letting the will of the public decide. Social media is a fickle field, but I’m still of the belief that Facebook will remain safely in its throne through at least the next year.

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What Can You Expect From Social Media In 2014? Even More Advertising

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social-media-graphicAt midnight tonight the world is stepping into the New Year and social media is already buzzing with excitement. As the hour approaches in every time zone, Twitter, Facebook and Instagram will all be filled with updates from parties and celebrations from around the world. It is an appropriate way to ring in a new year that will almost certainly continue the global domination of social media.

The past year has seen record numbers for the most popular social media platforms of the moment, and even Facebook continues to grow their audience at a regular pace by reaching new demographics who have been hesitant to adapt to the new social age. But, social media could be notable for something new. This year could very possibly be the year ads on social media become a complete part of social media.

Of course, social media ads are far from new. Barely anyone can imagine their Facebook dashboard without the standard ad bar on the right side of the screen. But, the ad platforms used by the biggest social media sites have hit a turning point where they are growing into their own service. Facebook has greatly improved the customization of their ad service this year, and Twitter’s ad platform transformed from a ramshackle affair to a fully realized service. But what they have in store for 2014 looks to be even bigger.

Facebook is already testing a feature which will likely receive a lot of attention next year. It is natural that Facebook would eventually find a way to implement video advertising similar to the TV or YouTube ads we are all accustomed to, and their new video sharing function allows them an easy way to do just that.

As you’ve likely already noticed, Facebook allowed users to more easily share and see videos this year by remodeling the way they display videos in the News Feed. By setting the videos to autoplay silently when they shown on screen, the videos are automatically eye catching, without being intrusive. It sounds like the video ads they are testing follow almost exactly the same format, which is likely to see quick growth should it be implemented.

Meanwhile, John Lee from Search Engine Land recently discussed how Twitter filing for their IPO this year is a solid indicator that you can expect a closer attention to ads in the very near future. Simply put, now that Twitter is beholden to shareholders, there is going to be an increased emphasis on ad revenue and increased outreach.

Facebook and Twitter aren’t the only social media platforms to be increasingly show ads within their site. The more niche platforms such as Instagram and Pinterest have also begun testing ad units within their platform which will bring a whole new style of advertising to social media. Both platforms have strict rules discerning what ads are allowed within their tests, and it seems they are aiming to implement ads while keeping their distinctive style.

To top it all off, 2014 could be the year Google+ finally sees some form of ads. While Google may keep delaying the decision to place advertising within Google+ until they finally find a larger audience, the recent announcement of +Post Ads being tested could be a sign that changes are on the way. +Post Ads are not advertisements themselves, strictly speaking. They are a way for brands to advertise notable Google+ posts across Google, but there is still the lingering question of when ads will actually appear in Google’s flavor of social media.

For brands looking to continue their online growth over the next year, the surge of social media advertising is good news and bad news. Improved advertising platforms offer a better variety of ways to market your brand or products in the most effective ways. But, as Facebook recently admitted, it also means the playing field is beginning to become a bit uneven. Increasing your outreach online may become costly in the future, which could be a deal breaker for many of the smaller businesses currently taking advantage of social media.

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Pinterest Can Ease Your Holiday Stress

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Pinterest Sticker IconThe holidays are widely considered the most stressful time of year. Only the strongest make it throught the season unscathed, while the rest seek refuge from the seasonal mania in bars and anxiety prescriptions. Thanksgiving, Black Friday, and Cyber Monday all in quick succession is enough to crack the most resilient. The news reports from Black Friday make it seem as though you are lucky to get through it without being involved in a fight over the new XBox.

Worst of all, the holidays are still far from over. Christmas is still a week away, and there is always the New Year to celebrate. But, you don’t have to turn to alcohol or pill bottles to relieve the stress of the holiday season. According to a new study, relief is as close-by as your smartphone.

The study released earlier this month by Lab42, a next generation market research firm, claims that 92 percent of Pinterest users claim the site single-handedly makes the holidays less stressful. It is so effective, 27 percent went as far as claiming the site makes the holidays “much less stressful”.

How is a simple pin-board style website such a relief during the season? It seems users are treating it as a one-stop shop for all of their home holiday needs, and keeping everything organized through the season.

The main way Pinners are using the site to ease their stress is by collecting new recipe ideas for their holiday feasts with their family. In fact, 83 percent of users are planning their meals with the help of the site. Many are also taking advantage of the ability to share gift (74%) and holiday decoration ideas (64%).

It actually makes a lot of sense that Pinterest is seen as such a stress easer this time of year. With so much to plan and organize, having a single site which allows you to browse and collect everything in one place makes the whole process much easier.

With the new introduction of Pinterest ads, there is a serious chance next year will result in huge rewards for any advertisers who invest in exposing their brand on such a popular holiday resource.

Pinterest Holiday Infographic

Source: Lab42

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Bing Uses An Infographic to Sum Up Their Past Year in Search

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As part of their year-end wrap up, Bing posted some of their highlights from the past year in the form of an infographic on the Bing Search Blog. The infographic summarizes some interesting facts and statistics from 2013 that mostly puts a spotlight on their recent growth. But, there are some parts of the infographic marketers and business owners might take interest in.

Bing Social GraphicFor one, you have probably heard how important social media is to establishing a brand online and engaging internet users, but you might not know that Bing is often more attentive to social media than Google. While Google’s rankings may factor in social media data for website owners, actual users see very little social media presence outside of YouTube and Google+.

Meanwhile, Bing has been actively attempting to make Twitter and Facebook a significant part of their search engine. According to their end of the year stats, Bing indexes up to half a billion tweets from Twitter every day and over 2 billion Facebook status updates every single day. You might keep that in mind when considering which search engine you want to cater your social media efforts to.

You might also be surprised by where Bing is being used. Google is almost ubiquitous with web search, but you use Bing more often than you might think. The search engine is used on Facebook, Yahoo, Siri, and even some Android devices.

Other facts from the infographic include:

  • If everyone that sees the Bing Home page image each month were to hold hands, they could form a human chain stretching around the circumference of the Earth.
  • Search activity on Bing Video more than doubled in 2013.
  • If you were to line up even just 5% of the pixels that make up Bing Maps, you could make four round trips to Venus with trillions of pixels to spare.
  • It would take 150 years to watch the 800,000 films indexed by Bing.

The infographic is below:

Bing Year End InfographicaQQQQQQQQQQQ

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Facebook Says They Aren’t Targeting Memes, Instead They Judge Quality By The Source

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Facebook MemeWhen the news broke of Facebook’s updates to their News Feed, advertisers everywhere scrambled to analyze the changes. Well, it appears we got it a bit wrong. One of the most reported elements of the updates aimed at “rewarding high-quality content” focused on the supposed removal of memes from user feeds, but it doesn’t appear that is actually the case.

Facebook really is revamping how they judge the quality of the content they deliver to users, but Facebook’s News Feed Manager Lars Backman gave some insight to the changes and denies there is an attack on memes during a recent interview with AllThingsD. Instead, Backman says it is a broader effort “to provide user value” in the News Feed.

The most interesting aspect of the interview actually says Facebook isn’t differentiating different forms of content for the most part. As Backman told Peter Kafka:

Are you paying attention to the source of the content? Or is it solely the type of content?

Right now, it’s mostly oriented around the source. As we refine our approaches, we’ll start distinguishing more and more between different types of content. But, for right now, when we think about how we identify “high quality,” it’s mostly at the source level.

So something that comes from publisher X, you might consider high quality, and if it comes from publisher Y, it’s low quality?

Yes.

However, while this sums up Facebook’s approach overall, Backman did say there is a specific type of content they are trying to do away with, but it isn’t memes. Instead, Facebook is attacking the types of content that blatantly begs for likes or shares, such as Like this if you are having a good day!

So, when the text or photo has a call to action, those posts naturally do much better. And in a traditional feed ranking, where we’re evaluating just on the number of likes, those things all did very well.

In a way, Facebook is simply leveling the playing field, because those types of content offered very little to users aside from surface level interaction, but they were consistently doing very well on likes and shares which were making them more visible. However, if your user base responds well to the average meme, you shouldn’t be afraid to use them as a part of your content.

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