We all know that the search results you get on mobile and the ones you get on desktop devices can be very different – even for the same query, made at the same time, in the same place, logged into the same Google account. 

Have you ever found yourself asking exactly why this happens?

One site owner did and recently got the chance to ask one of Google’s Senior Webmaster Trends Analyst, John Mueller.

In the recent SEO Office Hours Session, Mueller explained that a wide range of factors decide what search results get returned for a search query – including what device you are using and why this happens.

Why Are Mobile Search Rankings Different From Desktop?

The question asked to Mueller specifically wanted to clarify why there is still a disparity between mobile and desktop search results after the launch of mobile-first indexing for all sites. Here’s what was asked:

“How are desktop and mobile ranking different when we’ve already switched to mobile-first indexing.”

Indexing and Ranking Are Different

In response to the question, Mueller first tried to clarify that indexing and rankings are not exactly the same thing. Instead, they are more like two parts of a larger system. 

“So, mobile-first indexing is specifically about that technical aspect of indexing the content. And we use a mobile Googlebot to index the content. But once the content is indexed, the ranking side is still (kind of) completely separate.”

Although the mobile-first index was a significant shift in how Google brought sites into their search engine and understood them, it actually had little direct effect on most search results. 

Mobile Users and Desktop Users Have Different Needs

Beyond the explanation about indexing vs. ranking, John Mueller also said that Google returns unique rankings for mobile and desktop search results because they reflect potentially different needs in-the-moment. 

“It’s normal that desktop and mobile rankings are different. Sometimes that’s with regards to things like speed. Sometimes that’s with regards to things like mobile-friendliness.

“Sometimes that’s also with regards to the different elements that are shown in the search results page.

“For example, if you’re searching on your phone then maybe you want more local information because you’re on the go. Whereas if you’re searching on a desktop maybe you want more images or more videos shown in the search results. So we tend to show …a different mix of different search results types.

“And because of that it can happen that the ranking or the visibility of individual pages differs between mobile and desktop. And that’s essentially normal. That’s a part of how we do ranking.

“It’s not something where I would say it would be tied to the technical aspect of indexing the content.”

With this in mind, there’s little need to be concerned if you aren’t showing up in the same spot for the same exact searches on different devices.

Instead, watch for big shifts in what devices people are using to access your page. If your users are overwhelmingly using phones, assess how your site can better serve the needs of desktop users. Likewise, a majority of traffic coming from desktop devices may indicate you need to assess your site’s speed and mobile friendliness.

If you want to hear Mueller’s full explanation and even more discussion about search engine optimization, check out the SEO Office Hours video below:

Wish the process of updating your Google My Business listings was a little more streamlined? Well, your wish has been granted as Google has made it possible to edit much of the information in your local listing without ever having to visit a dedicated dashboard or profile page. 

Since last year, Google has been introducing the ability to edit your business listings directly from the search results or map pages, and the latest move brings that ability to all businesses – as well as expanding what type of information can be updated this way.

Now, rather than just updating your address and basic information, you can edit your services and hours, implement takeout or delivery tools, and even create Google Posts without having to access the Google My Business dashboard. 

To help understand everything possible without leaving the search results pages, let’s review exactly what parts of your listings you can now edit directly from the search results.

Add/Edit Your Services

Businesses providing local services (such as hair stylists, plumbers/electricians, and lawn care companies) can quickly update the services they offer on their GMB listings, as well as the local areas covered. 

Create Google Posts

In a bid to raise the awareness of Google Posts and make them more accessible for brands, Google will now let you create and publish new Posts directly from the search results. 

Even better, the company is introducing the ability to create posts specifically for highlighting upcoming events which will be available to brands next week. 

With these posts, you can show what type of event you are putting on, when/where it is occurring, and whether it is in-person or entirely virtual. 

Manage Takeout & Delivery Services

While Google My Business has allowed brands to integrate takeout and delivery tools through third-party services for some time, this typically required manually integrating the services through the Google My Business dashboard. 

In the coming weeks, however, businesses providing takeout and delivery services will be able to directly add or update your online ordering options from Google Search, including specifying whether your brand’s takeout/delivery preferences help customers make the most informed decision. 

To top this off, GMB is also letting restaurants and other food providers update their menus from search or maps by clicking ‘Edit profile’.

Implement Pointy To Highlight Your Physical Products

Retailers will be excited to see that it is easier than ever to add in-store product inventory info on their Google My Business listings through improved integration with Pointy. 

Pointy is a Google-owned service which aims to help you digitize your in-store inventory listings without having to manually update every product listing. 

Importantly, Pointy is also free for all businesses now until September 30, making now perhaps the best time in history to take your inventory online. 


To update any of these listings, simply sign into your associated Google account and make a search for any query that will return your local business listing. Then, click “Edit profile’ on your business listing and update any information you desire.

Twitter is making it possible to drive newsletter sign ups straight from your profile through recently acquired company Revue. 

Those publishing their newsletters through Revue will be able to add a ‘Subscribe’ button directly in their profile, underneath the ‘mutual followers’ section and above your most recent tweets. 

Revue announced the new feature earlier this week in a series of tweets, which said:

“We’re currently building new ways to grow your newsletter audience, and we want to preview one that will live right on your Twitter profile.

“We want to give writers tools to turn their growing, engaged Twitter audience into newsletter subscribers. This will be available for Revue newsletters soon, so stay tuned. Now, back to work to keep building.“

Along with the sign up button, Twitter will highlight the name of your newsletter, what type of content they can expect to receive, and how many subscribers you have. 

Users can also choose to read a sample issue of your newsletter before subscribing. 

To help prevent accidental opt-ins, Twitter will also require users to verify their subscription via a link in their email.

Monetization Opportunities?

One thing that makes Revue somewhat unique in the newsletter area is that publishers can choose to offer paid newsletters (with Twitter/Revue taking 5% of the revenue). By linking these newsletters with the subscription button, users can technically take advantage of one of the first ways to monetize content on the platform. 

Importantly, Revue is entirely free for those who opt for the traditional method of delivering free newsletters to subscribers. 

When Is It Coming?

Despite the announcement of the feature, it is unclear when exactly we can expect to see the Subscribe button go live across Twitter. 

Rumors suggest it could be launched as soon as the next few weeks on Android and desktop devices, with iOS support coming further down the line. Still, there is no official launch window in the statement from Revue, meaning we could be pleasantly surprised with an earlier launch or that we may have to wait even longer.

By partnering up with a range of online marketplaces, Instagram is making it easier for brands and creators to establish shops that are directly accessible in the social network, as well as introducing new features for affiliate links and other ways to monetize your social media content.

Facebook and Instagram Emphasize Monetization Tools for Creators

The wave of new and upcoming monetization features and tools come as part of a broader initiative to attract creators and influencers to Facebook and Instagram by offering a broad array of ways to monetize your online presence.

As the announcement says:

“We want Instagram and Facebook to serve as a home base for creators to tell their story, grow and make a living.

“…Today’s updates are a big part of a broader effort to support creators as they build their careers. …we are committed to building the right mix of tools to help them accomplish their goals.”

As such, the new tools and features are designed primarily with social creators in mind. Still, many brands may see opportunities to diversify and monetize their online presence by also taking advantage of the latest Instagram and Facebook features.

Opening a Shop on Instagram Gets Easier

One of the more interesting new features for many smaller businesses and entrepreneurs will be the announcement that the social network is making it easier to launch a shop directly within your Instagram profile. 

By working with an array of merchandising companies, you can now quickly and easily set up and link stores, rather than manually establishing a version of your shop through Instagram.

“For creators who already have their own product lines, they can now link their shop to their personal profile in addition to their business profile.

“Creators will also be able to set up a new shop and drive excitement with exclusive product launches from the Instagram app by linking their account with one of our four merchandise partners: Bravado/UMG, Fanjoy, Represent, and Spring.”

Currently, the tool is limited to creators and brands in the US and may take through the end of the year to fully roll out.

Native Affiliate Links

The announcement also mentions another tidbit which may be attractive to brands with their own partnerships or to entrepreneurs is the testing of a “native affiliate tool” which lets you earn revenue from promoting other brands of products.

The tool streamlines the process of sharing affiliate links entirely within the Instagram app and ensures sponsored content is appropriately tagged for audiences.

“When people come across an affiliate post from a creator featuring a tagged product, they will see “Eligible for commission” at the top of the post, so it’s clear that their purchases help support that creator.”

Though currently limited to a small group of well-known brands and creators, the feature is expected to be more widely available somewhat soon.

“Affiliate will test with a small group of US-based creators and businesses including Benefit, Kopari, MAC, Pat McGrath Labs and Sephora, and will expand to more partners in the future.”


Social networks like Instagram and Facebook have been gradually expanding to include storefronts and marketplaces for some time. With these new features, it is clear they hope to ensure this benefits everyone involved, including the brands and creators helping to promote those products through partnerships.

Despite the difference in how the pages are used created and generally thought about, Google’s John Mueller says the search engine sees no difference between “blog posts” and “web pages.”

In a recent SEO hangout, Mueller was asked by site owner Navin Adhikari about why the blog section of his site wasn’t getting the same amount of traffic as the rest of his site. This, combined with the way Google emphasizes content within its guidelines, has made Adhikari suspect that the search engine may be ranking blog content differently. This would explain why the rest of his site would be performing consistently well, while the blog was underperforming.

However, Mueller says this isn’t the case. In fact, Mueller explained that while the distinction between blog content and other areas of a site is something the search engine does not have access to, it is also not something the company would heavily factor into results if it could.

Google’s John Mueller Says Google Sees All Pages Similarly

In most cases, Mueller says the distinction between “blog posts” and “web pages” is entirely artificial. It is something provided for convenience on a website’s content management system (CMS) to help creatives generate content without the need for code skill and to help keep pages organized. 

So, while the blog part of your site may seem entirely separate to you while you are creating posts, it is just another subsection of your site in Google’s perspective.

“I don’t think Googlebot would recognize that there’s a difference. So usually that difference between posts and pages is something that is more within your backend within the CMS that you’re using, within WordPress in that case. And it wouldn’t be something that would be visible to us.

“So we would look at these as if it’s an HTML page and there’s lots of content here and it’s linked within your website in this way, and based on that we would rank this HTML page.

“We would not say oh it’s a blog post, or it’s a page, or it’s an informational article. We would essentially say it’s an HTML page and there’s this content here and it’s interlinked within your website in this specific way.”

Why A Blog May Underperform

If Google wasn’t ranking Adhikari’s blog differently, why would his blog specifically underperform? Mueller has some ideas.

Without access to in-depth data about the site, Mueller speculated that the most likely issue in this case would be how the blog is linked to from other pages on the site.

“I think, I mean, I don’t know your website so it’s hard to say. But what might be happening is that the internal linking of your website is different for the blog section as for the services section or the other parts of your website.

“And if the internal linking is very different then it’s possible that we would not be able to understand that this is an important part of the website.

“It’s not tied to the URLs, it’s not tied to the type of page. It’s really like we don’t understand how important this part of the website is.”

One way to do this is to generate a feed of links to new content on the homepage of your site. This helps to quickly establish that your blog content is important to your audience.

To hear the Mueller’s full response and more discussion on the best search engine optimization practices for Google, check out the full SEO Office Hours video below:

A representative from Google announced the search engine began rolling out a broad core update (appropriately titled the June 2021 Core Update) this week. Surprisingly, the announcement also revealed a second update is expected to roll out next month. 

Note that this is not the Page Experience Update which Google is planning to launch in mid-June.

Typically, Google rolls out a broad core update every few months. For example, the last update before this came nearly six months ago, in December 2020. The gap between updates before that was even longer, with the previous update arriving in May 2020. 

Obviously, this raises some questions about why the company felt the need to start releasing a two-part algorithm now, rather than waiting to roll it all out at once next month. 

Google being Google, details about what the broad core updates will change are relatively scant. Still, here’s what we do know:

Why Two Core Updates?

Based on statements from Google liaison Danny Sullivan and others, it seems the search engine simply didn’t want to sit on some of the completed updates while it waited for the rest to be finalized. 

Sullivan did note that some effects from the first part of the update may be temporary, however, as the second part rolls out. 

“Of course, any core update can produce drops or gains for some content. Because of the two-part nature of this release, it’s possible a very small slice of content might see changes in June that reverse in July.”

What You Should Expect

As with most broad core updates, Google is giving somewhat mixed signals about how big the impact will be. 

On one hand, the company says most sites won’t notice any changes to their presence in search results. At the same time, Google says the update will produce “some widely noticeable effects.”

From past experience, we can predict that sites producing quality content and keeping up with overall Google guidelines will be largely unaffected. Those within more controversial or less reputable industries (online gambling, some medical niches, law, etc.), may be more likely to see some fallout even if they have been doing everything “right”. 

Those using tactics which can be seen as more “spammy” such as republishing content, using user-generated content in overbearing or spammy ways, or using questionable guest-blogging practices may also be likely to see some negative results as the update rolls out.

Ultimately, we will all have to wait and see as the update finishes, which Google says should take about two weeks. 

What To Do If You Are Affected

Perhaps one of the most frustrating things about broad core updates is that you can be impacted even if you aren’t doing anything ostensibly “wrong”. Some pages may see negative ranking shifts despite following all of Google’s guidance. 

This makes recovering a tricky proposition, but Google has provided some advice for brands negatively impacted. 

Specifically, the company suggests asking yourself the following questions about your brand:

Content and Quality Questions

  • Does the content provide original information, reporting, research or analysis?
  • Does the content provide a substantial, complete or comprehensive description of the topic?
  • Does the content provide insightful analysis or interesting information that is beyond obvious?
  • If the content draws on other sources, does it avoid simply copying or rewriting those sources and instead provide substantial additional value and originality?
  • Does the headline and/or page title provide a descriptive, helpful summary of the content?
  • Does the headline and/or page title avoid being exaggerating or shocking in nature?
  • Is this the sort of page you’d want to bookmark, share with a friend, or recommend?
  • Would you expect to see this content in or referenced by a printed magazine, encyclopedia or book?

Expertise Questions

  • Does the content present information in a way that makes you want to trust it, such as clear sourcing, evidence of the expertise involved, background about the author or the site that publishes it, such as through links to an author page or a site’s About page?
  • If you researched the site producing the content, would you come away with an impression that it is well-trusted or widely-recognized as an authority on its topic?
  • Is this content written by an expert or enthusiast who demonstrably knows the topic well?
  • Is the content free from easily-verified factual errors?
  • Would you feel comfortable trusting this content for issues relating to your money or your life?

Presentation and Production Questions

  • Is the content free from spelling or stylistic issues?
  • Was the content produced well, or does it appear sloppy or hastily produced?
  • Is the content mass-produced by or outsourced to a large number of creators, or spread across a large network of sites, so that individual pages or sites don’t get as much attention or care?
  • Does the content have an excessive amount of ads that distract from or interfere with the main content?
  • Does content display well for mobile devices when viewed on them?

Comparative Questions

  • Does the content provide substantial value when compared to other pages in search results?
  • Does the content seem to be serving the genuine interests of visitors to the site or does it seem to exist solely by someone attempting to guess what might rank well in search engines?

While not hard and fast guidance, these questions can help you evaluate your site and find areas to improve upon before the next broad core update. 

Thankfully, in this case we know the next update is coming quite soon – July 2021 – so there is a chance any negative effects from the ongoing update will be short-lived. 

Since its launch, brands of all sizes have been using Snapchat as a major tool for connecting with younger audiences. Despite this, the platform has been slow to meet brands halfway. 

The social sharing platform has provided very few widely available tools to facilitate branded content, and – until very recently – didn’t even provide specific profiles for brands.

That changed in the past couple of weeks, as Snapchat has finally launched Public Profiles for Businesses. 

What Are Snapchat Public Profiles for Businesses?

Snapchat Public Profiles For Business - City Boutique

Similar to the separate profiles available for creators, Snapchat’s Public Profiles for Businesses provide a place to collect all your content, provide branded media like lenses, connect with your brand directly, and even house an online store full of your products (note: this feature does require directly working with Snapchat to implement in its current form). 

To help craft all this content with your team, Public Profiles are linked to mobile and web management tools via the Business Manager, where you can collaborate, review analytics, and manage your store in one place. 

Best of all, these features are all linked to analytics and insights for your brand to help refine your message and content as you go. 

Snapchat Public Profiles For Business - Universal Pictures

While Public Profiles for Businesses provide a lot of tools for brands, the announcement highlighted these four key features:

  • Public Stories: Share what’s happening in your world, from behind the scenes to daily activities, to drive deeper connections with the Snapchat community. 
  • AR Lenses: Publish Lenses to your Profile to ensure your most immersive AR experiences can be discovered by all Snapchatters and engaged with time and time again. Once linked to the Profile, these Lenses will also be discoverable through both Snapchat Search and Lens Explorer. 
  • Highlights: Permanently showcase your best Public Snaps, Stories, photos, and videos. This is the best way for Snapchatters who aren’t familiar with your brand to get to know more about your business, products, and services. 
  • Native Store: Link your US-based Shopify store on your Profile so Snapchatters can browse, try on, and buy through the “Shop” feature, turning Snapchat into a new point of sale. 

Setting up a Public Profile for your business also makes you eligible to be found through an array of new placements, including in Search, @ mentions, Discover, Lens Explorer, and through Snapchat Ads.

Snapchat Public Profiles For Business - Dior

How To Set Up Your Snapchat Public Business Profile

Setting up a Public Profile for your business is a simple, three-step process:

1) Log-In or Create a Snapchat Business Account

If you have already run ads on Snapchat, you simply need to log in to your Business Manager Account. If not, create an account by using your account sign-in info on the Snapchat Ads Manager. Once signed in, select ‘Public Profiles’.

2) Create Your Profile

On this page, connect your existing username (or establish a new one specifically for your business) and provide any additional business information to help others understand what you do. Click “Update Profile’ when you’re finished to make your account public. 

3) Add Content!

The last step is to start filling up your profile with great content that will excite users and drive engagement, such as sharing Lenses, posting new Stories, and creating Highlights for people to engage with.


Snapchat has been steadily expanding its audience to more than just Gen Z-ers. Now that the platform is also providing more robust tools for brands, there has never been a better time to dip your toes in to see if Snapchat is the best social network for your brand.