Snapchat Says Its Users Include 70% of 13 to 24 Year Olds

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Snapchat has exploded in popularity over the past few years, and now the company claims its content reaches over 70% of 13 to 24-year-olds across the countries making up more than half of all digital ad spend. 

This reveal came as part of Snapchat’s first-ever investor day, this week.

Snapchat Details User Growth In Surprising Demographics

As The Wall Street Journal reports, Snapchat unveiled several key statistics to shareholders.

Broadly, the company says the “Snapchat Generation” includes up to 40% of consumers around the world.

Despite the perception that the social network’s users are overwhelmingly young, Snapchat also says approximately 80% of its audience is over the age of 18. Based on this level of growth with new audiences, the company believes it will see 50% annual growth in revenue every year for the foreseeable future.

Although most of the information provided focused on big-picture statistics like revenue and audience growth, the shareholder presentation did disclose a few more specific details about how users are interacting with the app. Specifically, they said that Snapchat users open the app 30 times a day on average, every day. 

Additionally, the company shared that users who try AR filters to try on products are 2.4 times more likely to convert, implying an interest in further investing in this area.

The Future of Snapchat Advertising

One of the main ways Snapchat aims to meet its goal of 50% YoY revenue growth is by continuing to expand its advertising platform.

In its current state, Snapchat’s revenue largely comes from the standard vertical video ads which appear between Stories. However, increasing the number of these ads could drive away users.

Instead of increasing the number of vertical video ads, Snapchat says it plans to find new areas of the app which can be monetized, including placing ads in the Snap Map and Spotlight sections.

With over 35 million businesses already present on the Snap Map, Snap Inc.’s chief business officer, Jeremi Gorman, believes they will see massive interest when rolling out ads in this area of the app.

Driven by the existing success of AR filters, Snapchat also plans to incorporate new augmented reality features and AR-based ad options.

Perhaps most importantly for smaller brands who can’t work directly with Snapchat for the more customized ad options (such as AR or custom filters), the company also says it will be investing in more comprehensive and easier to use tools to buy and run ads through its self-service ad platform.

This means smaller brands will potentially be able to get their hands on some of the more effective and exciting ad options which have only been available to a select few brands on the platform in the past.

Overall, the presentation from the company gives a very optimistic view for the future. With its user-base beginning to age into adulthood, Snapchat is positioned to directly connect brands with some of the most active and engaged users on any social platform out there.

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Report Shows How User-Generated Content Drives More Sales

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Getting your customers to share user-generated content like pictures with your products may be an unexpectedly powerful tool in swaying over other shoppers.

A new report from eMarketer claims that 62% of consumers are strongly influenced by user-generated content, including being more likely to buy after seeing pictures of a product shared by other shoppers. 

The survey included consumers from around the globe, including in the US, Canada, France, Germany, and the UK.

Why Shoppers Like Customer Photos and Videos

When asked why shoppers responded so strongly to user-generated content like customer photos, the surveyed consumers said:

  • It may highlight something that wasn’t obvious (24%)
  • Like to see a product in action before they buy (21%)
  • Feel more confident that the reviews are accurate (17%)
  • It’s easier to see the quality of a product (17%)
  • It’s easier to see the size/fit or color of a product (11%)
  • It’s easier to see the material of a product (7%)

Unsurprisingly, social media is largely where shoppers are finding this type of content. The survey says more than a quarter of respondents pointed to Facebook as the best place to find customer photos or videos, followed by Instagram, YouTube, Pinterest, TikTok, and Snapchat. 

With all this in mind, eMarketer principal analyst Jeremy Goldman believes user-generated content will only grow in importance for brands.

“Consumers are less trusting of the mainstream media and slick corporate marketing, turning instead to user-generated content and influencers to find their own truth.

“Why would brands spend more time and money on large-scale productions when this option exists, particularly in a world where content must be created and shifted quickly?”

Although the report largely identifies social networks as the key place for user-generated content, it is worth noting that many online retailers are also allowing customers to upload images with products directly in their reviews. By doing this, other shoppers can find this type of information without ever having to leave the page to buy your products.

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YouTube Shorts Are Coming To US Users In March

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YouTube’s latest video format, called YouTube Shorts, is finally coming to the USA next month, after several months of testing internationally.

The short (15 seconds or less) vertical video format was first rolled out as a beta test in India back in September 2020. Though it may have taken a little bit to catch on, YouTube says that the number of channels using the video format has more than tripled since December.

Currently, the platform says YouTube Shorts are getting more than 3.5 billion daily views in India alone. 

Come March, US users will be able to see what all the buzz about as the format and associated video creation tools arrive in America.

What Are YouTube Shorts?

Unsurprisingly, many have compared YouTube Shorts to TikTok clips or the popular Stories format found on several other platforms. This is because YouTube Shorts share a number of features with the increasingly trendy format:

  • Users can create and upload short videos of 15 seconds or less.
  • Edit your videos with a range of creative tools.
  • Stitch several short clips together with a multi-segment editor.
  • Add licensed music to your videos through YouTube’s music library.
  • Speed up or slow down your video footage for dramatic effect.
  • Use timers and countdowns to plan your video shoots.

Additionally, the company says it is introducing a carousel on the YouTube homepage dedicated completely to Shorts.

YouTube Shorts Aim To Make Content Creation Easier For All

One of YouTube’s biggest goals with the new video format is to make the barrier to content creation and exposure on the platform lower for new creators:

“Every year, increasing numbers of people come to YouTube to launch their own channel. But we know there’s still a huge amount of people who find the bar for creation too high.

That’s why we’re working on Shorts, our new short-form video tool that lets creators and artists shoot snappy videos with nothing but their mobile phones.”

With YouTube Shorts users can immediately start creating their own content without the need for high-quality equipment or editing skills.

Even more enticing, YouTube says it is going to count Shorts views the same way as regular video views – creating a fast pathway for big metrics for new users. This will also make it easier for new users to reach the milestones needed to monetize content through the YouTube Partner Program.

More is sure to come in the next few weeks as YouTube seems poised to prioritize Shorts in big ways. 

In the next few weeks, the company is launching a dedicated biweekly Shorts Report to highlight all the latest updates and provide useful tips to users. Keep your eyes peeled as new info as the biweekly reports start arriving and YouTube Shorts finally come to the US.

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Pinterest Sees 37% Growth Thanks To New Users Including Millenials, Gen Z, and Men

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When you think of Pinterest users, most automatically imagine the same general audience – a woman in her 20’s or 30’s. That is slowly changing, however, as a new report from the network shows its users are getting more diverse than ever.

According to the company’s latest quarterly revenue report [PDF], Pinterest’s average monthly active users (MAUs) around the globe has risen 37%, largely driven by increasing popularity with new audiences like men, Millennials, and Gen Z.

Pinterest Rivals Snapchat and TikTok

To put the growth experienced by Pinterest in context, the number of monthly active users puts Pinterest in the same ranks as Snapchat and TikTok – two of the hottest platforms for younger users.

In Q4 of 2020, Pinterest say 98 million monthly active users in the US, while TikTok reported approximately 100 million MAUs. Meanwhile, Snapchat claimed 108 million active U.S. users just last month.

The biggest difference is that although Snapchat and TikTok shot to extreme popularity over relatively short periods of time, Pinterest has consistently been growing for much of its existence. It was only a matter of time before it started to challenge some of the other most popular platforms.

Who Are Pinterest’s New Users?

According to Pinterest, three groups are driving the majority of the company’s growth in recent history – men, Gen Z, and Millennials. As the company stated in a post from July 31, 2020:

“Gen Z and Millennials are driving much of our growth, with the number of men on Pinterest also jumping nearly 50% year on year, too.”

Notably, it seems each demographic is creating their own unique trends on the platform, motivated by their unique needs at their varying stages of life. 

For example, Gen Z pinners have inspired a wave of beauty trends focused on ethically expressing themselves, including trending keywords like “Indie beauty” and “Rainbrows.”

On the other hand, Millennials are participating more in trends like “More door” which help make them make the most of their homes.

As for men, it seems a lot of the attraction is the popularity of food and DIY projects. 

As Pinterest’s users and trends continue to diversify, it only makes sense that the company has been expanding the tools and features available to make it easier to target specific audiences across the platform. If this pattern continues, it is possible Pinterest could be the sleeper hit which one day could be as widely used as Instagram, Twitter, or even Facebook.

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Highlight How Long You’ve Been In Business With a New Google My Business Label

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Google My Business has officially launched a new label that highlights the number of years you’ve been in business within local search results.

The “years in business” label has been in testing over the past few years, and was quietly launched officially on February 9th, 2021.

While it is just a small label added to your listing, this could prove to be a significant way to differentiate yourself in the crowded “local pack” search results.

As Google put it in the announcement, you can now “add an opening date to your Business Profile to tell customers when your business first opened, or will open, and its address.”

To get an idea of what the label looks like, Barry Schwartz from RustyBrick (and who first noticed the launch of the label) took a screenshot of his own business listing with the new tag.

Source: Barry Scwhartz/RustyBrick, Inc.

How To Get The ‘Years in Business’ Tag

Adding this label to your own Google My Business listing is relatively simple. All you have to do is add the open date of your business within your GMB profile. 

To do this, just sign into your GMB account, click the location you want to update, then select the “info” option in the menu. From there, click “add opening date”, update with your own date you opened up shop, and voila. The label should be added to your local listing within the next few days.

“I’ve Been Seeing This Label For Months”

Many might have noticed that Google has been slowly adding this label to many of the listings which are eligible over the past year. Users first spotted the tag way back in September of 2020, with a larger roll out done in November.

Still, this week marks the official launch of the feature for all Google My Business listings.

How This Helps You

Thanks to bad actors listing non-existent or questionable businesses within Google My Business, it has become more important than ever to visibly show that you are a real, active, and trustworthy business within your listing.

This feature allows you to quickly do this by showing you have been a part of your community for years – if not decades – and won’t be going anywhere anytime soon.

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Google Says You Can’t Remove Blog Comments Without Affecting Rankings

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Blog comments are a tricky issue for many business websites. 

On one hand, everyone dreams of building a community of loyal customers that follow every post and regularly have a healthy discussion in the comments. Not only can it be helpful for other potential customers, but comments tend to help Google rankings and help inspire future content for your site. 

On the other hand, most business-based websites receive significantly more spam than genuine comments. Even the best anti-spam measures can’t prevent every sketchy link or comment on every post. For the most part, these are more annoying than being an actual problem. However, if left completely unmonitored, spam could build up and potentially hurt your rankings.

This can make it tempting to just remove comments from your blog entirely. If you do, you don’t have to worry about monitoring comments, responding to trolls, or weeding out spam. After all, your most loyal fans can still talk about your posts on your Facebook page, right?

Unfortunately, as Google’s John Mueller recently explained, removing comments from your blog is likely to hurt more than it helps. 

John Mueller Addresses Removing Blog Comments

In a Google Search Central SEO hangout on February 5, Google’s John Mueller explored a question from a site owner about how Google factors blog comments into search rankings. Specifically, they wanted to remove comments from their site but worried about potentially dropping in the search results if they did. 

While the answer was significantly more complicated, the short version is this:

Google does factor blog comments into where they decide to rank web pages. Because of this, it is unlikely that you could remove comments entirely without affecting your rankings. 

How Blog Comments Impact Search Rankings

Google sees comments as a separate but significant part of your content. So, while they recognize that comments may not be directly reflective of your content, it does reflect things like engagement and occasionally provide helpful extra information. 

This also means that removing blog comments is essentially removing a chunk of information, keywords, and context from every blog post on your site in the search engine’s eyes. 

However, John Mueller didn’t go as far as recommending to keep blog comments over removing them. This depends on several issues including how many comments you’ve received, what type of comments you’ve gotten, and how much they have added to your SEO.

As Mueller answered:

“I think it’s ultimately up to you. From our point of view we do see comments as a part of the content. We do also, in many cases, recognize that this is actually the comment section so we need to treat it slightly differently. But ultimately if people are finding your pages based on the comments there then, if you delete those comments, then obviously we wouldn’t be able to find your pages based on that.

So, that’s something where, depending on the type of comments that you have there, the amount of comments that you have, it can be the case that they provide significant value to your pages, and they can be a source of additional information about your pages, but it’s not always the case.

So, that’s something where I think you need to look at the contents of your pages overall, the queries that are leading to your pages, and think about which of these queries might go away if comments were not on those pages anymore. And based on that you can try to figure out what to do there.

It’s certainly not the case that we completely ignore all of the comments on a site. So just blindly going off and deleting all of your comments in the hope that nothing will change – I don’t think that will happen.”

It is clear that removing blog comments entirely from your site is all but certain to affect your search rankings on some level. Whether this means a huge drop in rankings or potentially a small gain, though, depends entirely on what type of comments your site is actually losing. 

To watch Mueller’s full answer, check out the video below:

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Your YouTube Data Is No Longer Available On Google Analytics

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According to an update on the YouTube Help page, Google Analytics has stopped collecting new data from YouTube channels beginning February 1st. 

While older data is still available, any new information will be available solely through YouTube Studio. 

The change doesn’t come as a particularly big surprise. Users lost the ability to link Google Analytics and YouTube pages in November of last year. However, connected channels were able to keep tracking data from YouTube until now. 

Most likely already rely on YouTube Analytics for monitoring their channel performance, as it has always offered significantly more information compared to what could be found in Google Analytics. The ability to track major YouTube metrics through Google’s tool set was more about conveniently checking both platforms at the same time. 

Still, those affected received little warning about the change. The only information relating to the decision was buried in a YouTube Help page. 

What You Should Know About YouTube Analytics

While YouTube Analytics offers all the information you have come to expect from Google Analytics (and more), there are a couple key differences. 

Most importantly, you don’t have to add any tracking code, pixels, or anything else to get your data. YouTube collects information about engagement, views, and more for your channel and videos automatically. 

You will also find more granular information, with everything from specific audience details for every video on your channel, revenue information, and search terms used to find your channel. 

All of this is collected within five main tabs:

  • Overview: This section collects essential broad metrics for your channel, like watch time, total views, and subscribers. Here you will find reports addressing top videos, realtime activity, latest videos, and average performance. 
  • Reach: The ‘Reach’ tab shows your overall connection with YouTube users with data on impressions and clicks. Users can get reports for traffic source types, top external sources, impressions, and search terms in this section.
  • Engagement: Now, we start moving deeper to exactly what your viewers are watching on your channel as shown by total watch minutes. Read reports for top videos and playlists, top cards, and end screens here.
  • Audience: Explore who your viewers are with data on unique viewers, average videos watched per viewer, and overall subscriber growth. Reports included here cover audience location, demographics, and other channels they interact with. 
  • Revenue: If you are a member of the YouTube Partner Program, you will also find this tab that addresses how much money is being generated through monetized videos. 

For a brief guide on YouTube Studio Analytics, watch the video from the YouTube Creators channel below:

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Google Starts Highlighting Black-Owned Businesses in Product Search

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Google is introducing a new label to highlight Black-owned businesses in Google Shopping search results. 

This is intended to help shoppers prioritize minority-owned and operated businesses or products when shopping online if they desire. 

The search engine originally launched the label in July 2020 to highlight Black-owned businesses in Google My Business pages and local searches. 

The label is small and unobtrusive, simply reading “Identifies as Black-owned” when viewing a company’s Google My Business or Google Shopping listings. You can see what it looks like in action below:

Who Can Get The Label

Notably, the label doesn’t appear to require any verification, which may explain the “Identifies as” part of the tag. For the moment, though, the label is only launching in the U.S.

As Google says:

“Starting today, we’re extending the Black-owned attribute to Google’s shopping tab, so people can easily identify and but-from Black-owned businesses on Google … [This] feature will become visible to shoppers and available to all U.S. Google Merchants in coming months.”

How To Add The Label 

The process of adding the tag to your own product listings is managed entirely within the Google Merchant Center.

To do so:

  • Sign in to your Merchant Center account
  • Select the “Tools and Settings” menu in the top-right corner of the page.
  • Find the “Business information” page.
  • Go to the “About your business tab” and scroll to the “Business identity attributes” section.
  • Select the “Identifies as Black-owned” attribute and any others relevant to your business.
  • Select “Include my business in promotions for Black-owned businesses” if you would like to be highlighted in pages showcasing Black-owned businesses.

Why Google Is Expanding The Black-Owned Business Label

As the search engine explains in the announcement, over “the past 12 months, Google search interest for ‘Black-owned businesses’ has skyrocketed 600% based on Google Trends data comparing January-December 2019 to January-December 2020. Across the country, people have been looking for ‘Black-owned restaurants,’ ‘Black-owned bookstores,’ ‘Black-owned beauty supply’ and more, which speaks to the diversity within the Black business community.”

Even more, Google says it wants “to make it easier for people to support and spend dollars with the Black businesses they love.”

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