A growing number of brands are hitting pause on their Facebook ads for the month of July as part of the Stop Hate for Profit boycott. 

The advertisers, including some of the biggest brands on earth like Coca-Cola, Pfizer, and Unilever, are part of a movement which argues that Facebook has been allowing hate speech, racism, and violence run rampant while the company has also “turned a blind eye toward voter suppression on the platform.”

Who Is Involved

Currently, more than 500 companies are taking part in the boycott. For the exhaustive list of brands, check out this spreadsheet which is being updated as more brands join in.

Here are many of the most recognizable brands involved in the boycott:

  • Acura
  • Adidas
  • Artlogic
  • Ben & Jerry’s
  • Best Buy
  • Birchbox
  • Boston University
  • Campbell Soup Co.
  • Chobani
  • CityAdvisor
  • CLIF BAR
  • Clorox
  • Coca-Cola
  • CVS
  • Dashlane
  • Denny’s
  • Dockers
  • Dunkin’ Donuts
  • Eddie Bauer
  • Ford Motor Company
  • Fossil
  • Habitat for Humanity
  • Henkel
  • Herschel Supply Co.
  • Honda Motor Company
  • HP
  • J.M. Smucker Co.
  • Kay Jewelers
  • LEGO
  • Levi Strauss
  • Lululemon
  • Magnolia Pictures
  • Mars, Inc.
  • Merck
  • Merrell
  • Microsoft
  • Mike’s Hard Lemonade
  • Mozilla
  • OBEY
  • Patagonia
  • Patreon
  • Pepsi
  • Pfizer
  • Pop Sockets
  • PUMA
  • Reebok
  • Siemans
  • Six Flags
  • Starbucks
  • Target
  • The North Face
  • UnileverUSA
  • Vans
  • Verizon
  • Volkswagon
  • White Castle
  • Wingstop
  • Zoe’s Kitchen

Facebook’s Response

In response to the boycott and increasing pubic pressure, Facebook CEO Mark Zuckerberg released a statement promising to make significant changes to how content is handled on the platform, such as:

  • Providing voting information and helping register people to vote
  • Preventing “new forms of potential voter suppression.”
  • Banning “any content that misleads people on when or how they can vote,” including removing “false claims about polling conditions in the 72 hours leading into election day.”
  • Preventing voter intimidation on the platform
  • Rejecting ads which include “claims that people from a specific race, ethnicity, national origin, religious affiliation, caste, sexual orientation, gender identity, or immigration status are a threat to the physical safety, health, or survival of others.”
  • Labeling content from public figures which would typically violate content policies. 
  • Removing content, regardless of the source, “if we determine that content may lead to violence or deprive people of their right to vote.”

In the statement, Zuckerberg emphasized that the company was attempting to balance “public health and racial justice while maintaining or democratic traditions around free expression and voting.”

So far, the public seems to feel this response is too little and vaguely worded. Since the release of the statement, at least two hundred companies have joined the boycott.

LinkedIn has seen a swell of new content creation, consumption, and engagement this year, as many work to make the most of the recent months of lockdowns and reduced business – according to the company’s Director of Brand and Consumer Marketing.

In an interview with Social Samosa, Srividya Gopani noted that while the platform was already seeing growth this year, it has received a massive surge since the onset of the COVID-19 pandemic:

“We are seeing a 55% year-over-year increase in conversations among connections globally, since March 2019. Members are increasingly reacting, commenting, resharing and replying to comments as they look to reconnect with their network and share advice and tips that can help them navigate this novel working environment together.”

Srividya Gopani/Social Samosa

This has also been tied to a 60% year-over-year increase in content creation for the LinkedIn during the same time. 

Specifically, Gopani said users are working together to provide advice, spread word about jobs and internships, and connecting with other professionals to assist each other during this time. 

Similarly, the company has seen an increase in the amount of time people have spent with LinkedIn’s online learning courses. 

In March alone, Gopani says users watched more than 4 million hours of courses.

“As the world’s largest professional network, we are recognizing that we are uniquely positioned to encourage members to build the right expertise, gain relevant skills and knowledge, and make the right connections at this time.”

Srividya Gopani/Social Samosa

Google My Business has long let businesses mark their profiles with the special services or offerings your business provides in the real world. But, what about your online services?

When it comes to GMB attributes, online services have been the glaring omission for many businesses.

That is finally changing, as Google is introducing four new attributes you can add to your GMB listing – all of which highlight online services you provide. 

The four new attributes appearing for use in GMB profiles include:
Online care

  • Online appointment
  • Online estimates
  • Online classes

Anyone can add these attributes to their listing. Once added, the tag may appear in search results when relevant. 

For example, here is how the “Online Care” attribute appeared in a search result:

These attributes join the long list of existing tags businesses can add to their listings, including “WiFi available,” “outdoor seating,” “cash only,” and many more. 

With many consumers still preferring online or contactless shopping options, these tags can be an important tool for signaling that you can help. 

How To Add Attributes To Your Google My Business Listing

The process of adding attributes to your current GMB listing is quick and easy. Simply follow the steps below:

  • Sign into the Google My Business app or website
  • Select the location you would like to manage if you have multiple locations
  • Click “Info” from the menu
  • Find “Add Attributes” then click “Edit”
    • Here you can either scroll through the list and select those which apply to your business, or search for specific attributes
  • Once you have selected all the attributes you wish to add, click “Apply.”

It is important to note that you may not have access to specific attributes depending on which industry you are in. For example, home repair services like carpenters or plumbers are unlikely to find the “Online care” or “Online classes” attributes.

The popular hyper-local community app Nextdoor is introducing new ways for local businesses to connect with their nearby audience. Starting this week, the service is launching “Business Posts” which appear in the Nextdoor neighborhood news feed. 

Additionally, the company is promising a suite of tools and analytics is coming in the near future for businesses running ads or organic posts. 

How Do Business Posts Work?

For the most part, Business Posts are extremely similar to the typical organic posts any user can make on the platform. Once a brand has claimed a local business page, they can create posts which can include pictures with a full description. Just as with a typical post from users, others can then “Thank” or comment on the posts. 

Just looking at the posts, the most obvious difference is that Business Posts include a label which informs users that “this post is from a Local Business.”

Behind the scenes, there are a few other limitations which may frustrate some businesses. 

For now, Business Posts will only reach users within two miles of your listed business address. So far, the brand has remained mum on whether they are considering changes or options for brands that operate with a service area that may not directly correspond with their physical address. 

Interestingly, the platform also says they will consolidate posts from multiple businesses into a single carousel post when five or more Business Posts are queued in the neighborhood feed at once.

Another important detail is that brands only get two Business Posts per month for free. The phrasing of the announcement implies that brands may soon be able to pay to create more frequent posts, but the company has not offered any details about this prospect. 

How To Make The Best Nextdoor Business Post

To help brands make the most of this new feature, Nextdoor also released a number of examples and recommendations in a companion post

Among the tips, Nextdoor says:

  • Posts with at least 5 recommendations have 30% higher engagement
  • Post between 5 – 7 pm receive higher engagement
  • Posts on Thursday and Friday see more engagement than weekend or early-week posts
  • Post at least once every two weeks
  • Posts with photos and business pages with profile photos are more visited and have greater engagement

Analytics is Coming

Currently, Nextdoor offers next to no tools for tracking or analyzing the reach and engagement of business-related posts. That will change later this month, though, as the platform launches its own business owner dashboard with tools for measuring the performance of both Local Deals ads and Business Posts.

These will include details on the number of users who have viewed, clicked, or recommended your posts.

Twitter is introducing a new way to tweet using just your voice – called simply Voice Tweets.

The company announced this week that voice tweets will soon be among the many different ways you can tweet, such as using photos, videos, and regular text. 

“Over the years, photos, videos, gifs, and extra characters have allowed you to add your own flair and personality to your conversations. But sometimes 280 characters aren’t enough and some conversational nuances are lost in translation.

So starting today, we’re testing a new feature that will add a more human touch to the way we use Twitter – your very own voice.”

To start, the feature is limited to a small number of people using the Twitter app on iOS devices, though it will be rolling out to all iOS devices in the coming weeks.

While those with Android devices and those on desktop computers are left out of being able to create voice tweets for now, everyone can still see and listen to voice tweets that appear in their feed.

How To Post a Voice Tweet

If you have been given access to voice tweets, you will notice a small icon resembling an audio wavelength next to the camera icon when composing a tweet. 

If you tap that icon, you will be presented with a screen showing your profile photo and a record button. Just tap that button to get started recording. 

Voice tweets are limited to 140 seconds of audio in each clip, though the company mentioned that you can keep talking and have your audio automatically split into a thread of multiple voice tweets. 

Once shared, your voice tweet will appear in other people’s feeds with a tappable image that will begin playing your audio in a docked window at the bottom of the screen. 

There’s a lot that can be left unsaid or uninterpreted using text, so we hope voice Tweeting will create a more human experience for listeners and storytellers alike.

Whether it’s #storytime about your encounter with wild geese in your neighborhood, a journalist sharing breaking news, or a first-hand account from a protest, we hope voice Tweeting gives you the ability to share your perspectives quickly and easily with your voice.”

Facebook is testing the idea of adding an entirely new type of service to its already large umbrella – email. Several small-to-medium businesses are seeing a new set of tools on the site which make it possible to send marketing emails to your customers. 

With the tools, businesses could not only compose and send emails directly through Facebook, but track their performance with detailed analytics as well. 

In a statement to AdWeek, Facebook confirmed the test, saying it will be limited to a small number of businesses:

“We’re testing new email marketing tools with a small number of businesses to help them more efficiently notify their customers of changes to their services and operations.

We’re evaluating whether these tools are beneficial for people and businesses before deciding whether to expand it further.”

Of course, if the feature is well received, it is likely to be implemented into the main Facebook system and made available to everyone. 

How To Send Marketing Emails Via Facebook

Facebook Email creator

While I personally haven’t been able to find the tool, those who have been given access are being alerted via a pop-up message near the left sidebar menu. 

Once you have clicked the Marketing Emails tab, you are directed to a prompt to confirm your new Facebook email address:

“Reconnect with your email subscribers using marketing emails. Select your audience, customize your design, and track performance all in one place. Confirm your Page’s email address to get started.”

After your email address has been confirmed, you will then be able to begin adding email contacts to your list. This can be done individually or in bulk using a spreadsheet. 

During this process, you will be asked to confirm that you have received permission to send promotional messages to these contacts.

Facebook email permissions

With this process complete and your contacts uploaded, you can now start composing and sending email messages using the Pages app. 

Facebook email creator

A Free Solution For Businesses Without Email

For businesses that currently do not have a professional email account established, the tool could provide a potentially powerful way to craft and send messages that look more professional than what can be achieved through other free clients like Gmail. 

However, it is unclear whether the tool will allow businesses to receive email responses, raising questions about its usefulness outside of sales promotions or fliers. 

For now, this is a test to keep an eye on as more people get the chance to try it for themselves.

Google is making a change to how featured some featured snippets function by taking users directly to the associated text when clicked. 

Featured snippets are the highlighted search results that appear at the top of some results pages, showing a specifically relevant bit of text.

The company announced the update through its Google SearchLiason Twitter account, which posted:

“As we have done with AMP pages since December 2018, clicking on a featured snippet now takes users to the exact text highlighted for HTML pages, when we can confidently determine where the text is.”

While it is a relatively small change, it makes featured snippets even more useful to searchers (and thus, more essential for businesses to put in place). 

Surprisingly, the company says there is no additional code or special markup needed to prepare your featured snippets for this change. 

Instead, the search engine is essentially using a trick that highlights specific text by tweaking the URL for each snippet.

As Roger Montti explained over at Search Engine Journal, this is a feature previously used for Accelerated Mobile Pages (AMP), which has the dual benefits of being easy to implement and trackable.

Google appears to be testing the idea of integrating its normal web search into search results on YouTube. 

Reddit users have been reporting seeing results and links to traditional web pages when doing searches on the video platform, as you can see in the screenshot below:

YouTube Showing Google Search Result

As you can see, Google places a single web page result among the video results, with an option to click the link or jump to a search directly on Google. 

The test appears to be limited, with many (including myself) being unable to replicate it. However, there are enough reports to conclude this is a legitimate test and not a glitch or hoax. 

So far, reaction to the move has been mixed. Many have decried the potential new feature as “annoying” and said they would “ryin the YouTube experience.”

However, there have also been those who see potential in the concept, saying it could make it easier to leap to Google when YouTube doesn’t provide the results someone is hoping for.

As one user described:

“Sometimes I’m looking for a tutorial but I want a video explaining it, and if it doesn’t exist now I have the option to do a quick Google search in the app.”

Personally I see some utility in integrating a single, non-obtrusive link within video search results. Obviously, those searching on YouTube are primarily looking for exclusively video content, but there are certainly scenarios where users are moving back and forth between YouTube and Google. This would be a convenient option for those situations.

Google will soon be updating their search ranking algorithm with a new ranking signal. This new signal will combine a number of existing signals with a recently introduced metric known as Core Web Vitals. 

The search engine says the goal of the new update is to better rank pages based on the quality of users’ experiences with the site. 

In addition to the new ranking signal, the company announced a few other changes it will be making to its systems in the coming future:

  • Incorporating page experience metrics into rankings for Top Stories in Search on mobile
  • Removing the AMP requirement for content to be shown in Top Stories

The “New” Ranking Signal

While the new signal is being called the Page Experience Signal, it actually combines a few existing search ranking signals with the recently introduced Core Web Vitals details. The metrics being brought under the umbrella of Core Web Vitals include:

  • Mobile-friendliness
  • Safe-browsing
  • HTTPS-security certification
  • Following intrusive interstitial guidelines

As the company said in its announcement

“The page experience signal measures aspects of how users perceive the experience of interacting with a web page. Optimizing for these factors makes the web more delightful for users across all web browsers and surfaces, and helps sites evolve towards user expectations on mobile.”

How To Monitor Your Core Web Vitals

To help prepare webmasters for the coming update, Google has also created a new report section within Search Console. The goal is for the new report to replace the need for a suite of tools aimed at specific issues such as page speed and mobile-friendliness.

The tool can also filter data based on those which are “Poor,” “Needs Improvement,” or “Good.”

When Will The Update Happen

While the update doesn’t really change all that much regarding how webmasters and SEO specialists should approach managing sites, the company sees it as important enough to give a significant notice ahead of the release. 

In fact, Google says these changes to the algorithm will not be happening before 2021. Additionally, the search engine will provide another notice 6 months before it is rolled out.

In recent weeks, LinkedIn has been updating its algorithm it uses to rank content with new signals like “dwell time” or how long users spend with each piece of content. 

Even more, the company has also revealed its secret ranking recipe by using a blog post to dig deep into exactly how it ranks content. 

How LinkedIn Ranks Content

Similar to other major algorithms like those used by Facebook, YouTube, and Google, LinkedIn tries to tailor users’ feeds to their specific interests and niches. To do this, LinkedIn follows a specific process.

When a user logs on, there tend to be tens of thousands of potential posts the social network could choose to show you. To filter these down, the algorithm first applies a lightweight ranking algorithm referred to as a “first-pass candidate generation layer”. This helps choose specifically which posts you might see based on a number of factors including connections and keywords. 

From here, the algorithm now has to determine what order these posts will be shown in. 

As the company describes, “If Alice’s connection Bob recently shared an interesting article, what determines where Bob’s post will appear in Alice’s feed?”

For this, LinkedIn looks at what it calls “viral actions” which include:

  • Reacts
  • Shares
  • Comments

Based on individual users’ actions, the algorithm weighs these interactions with content to determine which content is most likely to create user engagement.

How Dwell Time Fits Into This

While LinkedIn’s algorithm has largely been successful at curating a feed with content most likely to generate user actions, the company says it has noticed some downsides to this approach. 

Specifically, actions like clicks and shares are relatively rare when compared to the total number of people seeing each piece of content. In the grand scheme, focusing on some binary metrics like clicks may miss out on other more passive forms of engagement which may reflect quality content. 

In other words, LinkedIn’s old system could see simple measures like whether someone clicked a post, but it wasn’t factoring in more complex metrics like how long a person was spending with a piece of content after taking action. 

This creates problems when content simply doesn’t live up to its promise or users could potentially share misleading posts to drive clicks.

When this happens, people might click on a post and almost immediately return to their feed.

With the old system, these posts would get rewarded for the number of clicks made, despite the content being unsatisfying. 

Because of these issues, LinkedIn says accounting for dwell time provides numerous advantages for its algorithm:

LinkedIn Dwell Time Benefits

How This Affects You

Overall, this update should have very little negative impact on those already creating informative and engaging content on the professional social network. If anything, you may benefit as the new algorithm punishes those sharing clickbait.

However, it is unclear if LinkedIn’s latest system also accounts for the overall length of content. This could potentially create issues where shorter updates might be downplayed over more in-depth content simply because people spend less time with each individual post. This may be something to keep in mind as the impact of this update takes effect.