Online Shopping Predicted To Break Records This Holiday Season

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The past six months have seen upheavals in just about every area of life, from schooling, to work, to our daily shopping habits. Now, a report from BrightEdge suggests these shifts are going to continue at unprecedented levels through the holiday shopping season. 

The report, based on an evaluation of eCommerce clients across a wide range of industries predicts a historic online holiday shopping season for a massive range of interests – emphasizing the need to start preparing now. 

What Changed

It’s no secret that the COVID-19 pandemic has forced many to do more online shopping this year. In-store shortages, quarantines, and general concern with public gatherings has made online shopping a go-to choice for both essentials and luxuries.

Interestingly, the analysis suggests that though shoppers are doing significantly more online shopping compared to 2019, the revenue per order remains relatively stable. 

The report offers two theories for why this shift is occurring:

“Here are our hypotheses:

1. Shoppers shifted purchasing behaviors online during the first few weeks of the COVID-19 pandemic and are more keenly aware of their budgets – refraining from placing big-ticket purchases online, while stocking up on more essential goods or affordable luxuries.

2. Shoppers started buying more frequently online after COVID-19, supplanting offline purchases. This would include the buy-online, pickup-curbside behavior that may include cheaper items that were previously always purchased in-store.”

Black Friday Goes Virtual

Another major factor contributing to the predicted surge in online shopping during the 2020 holiday shopping season is the cancellation of many Black Friday events. 

Not only does this mean consumers will be forced to look elsewhere for big deals, it is expected that many retailers will be pushing huge online sales for Black Friday to make up for lost revenue. It is also expected for Cyber Monday to gain an even higher profile this year. 

What You Can Do

With all these factors in mind, BrightEdge has one recommendation for brands trying to regain their footing this holiday season – invest in search engine optimization. 

As the report says:

“An impressive 60% of consumers have been shopping online more often since COVID-19, and of that group, 73% plan to continue after the pandemic. What digital marketers and SEOs have long known is finally coming to fruition: online shopping is convenient and easy. Now the trick is to make SEO important within your organization.”

Other Takeaways

In the conclusion of the report, BrightEdge offered a few key insights into the current behavior of online shopping and what they expect to see in the future:

  • “The research suggests that shoppers browse more frequently, leading to more purchases and overall revenue, though these purchases are smaller in value.
    This could be because shoppers are becoming more aware of their budgets – refraining from placing big-ticket purchases online while stocking up on more essential goods or affordable luxuries.
  • As we enter Q4 and the holiday shopping season, search is helping reveal radical changes in real-time.
  • The traditional customer journey is being radically altered in many industry sectors of the economy.  As a result, it has never been more important to truly understand how consumer behavior and use this understanding to drive engaging experiences.”

To view the full report, check out BrightEdge’s complete holiday shopping guide here.

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WordPress Sites to Lose Facebook and Instagram Embeds October 24th

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On October 24, Facebook and Instagram plan to roll out a major change which has the potential to break content across millions of sites using WordPress.

On that date, the companies will remove functionality which allows sites to embed content from the social networks. 

The change does not only mean that publishers will no longer be able to embed this content on their websites. The change is retroactive, meaning that all content ever embedded on your site could potentially become inaccessible or broken. 

There is one exception – though it will likely be impractical for many out there. 

The change is removing support for unauthenticated Facebook and Instagram embeds, meaning that those with a developer account and a registered Facebook account will still be able to link content between their app and Facebook or Instagram. 

The Technical Changes

To get into the nitty-gritty – Facebook is deprecating the current oEmbed endpoints for embeddable Facebook content on October 24, 2020. oEmbed is a popular open format means of embedding content from one site to another. 

The Facebook integration of oEmbed endpoints has allowed pages to quickly and easily embed HTML or basic content from pages, posts, and videos on their own site or app. Unfortunately, that aspect of the Facebook API is being removed. 

In response, WordPress has also said it will be removing Facebook and Instagram as supported oEmbed sources.

What You Can Do

As expected, developers began work on ways to fix content or prevent losing access as soon as the announcement was made. 

So far, there are two major options for those wanting to keep support for embedded Facebook and Instagram content on their websites:

oEmbed Plus – Developer Ayesh Karunaratne has created an expanded version of the existing system for embedding content from Instagram and Facebook which provides a workaround. 

Even using the plugin, you will have to register for a Facebook developer account and “create an app”. However, you don’t have to actually develop an app, just register one with the site. 

You can see the guide for the plugin here for an idea what the process entails.

Smash Balloon Plugins – Developer Smash Balloon has provided a potentially easier option by updating their previous plugins to provide continued support – no developer account or app required. This is possible because Smash Balloon is effectively using its own API key to provide authentication for embedded content to users. 

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Google Officially Launches Web Stories for Android and iOS

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Stories are perhaps the way to share content online these days, so it is only natural that Google has been hard at work preparing its own version of the short-form content. Many users have seen Google Stories in testing throughout its various incarnations, including “Amp Stories” in 2018.

This week, the company officially launched Google Web Stories within its Google app on both iOS and Android devices. 

Google Web Stories can be found in a new carousel shown at the top of the Discover tab, presenting several short video, photo, or audio posts from users and publishers around the world. 

When clicked, stories will expand to a full-screen view where users can click through to your website or swipe to the next story in the carousel. 

Brands and publishers will also be able to monetize, host, share, and add links to their Stories with integration for WordPress, MakeStories, and NewsroomAI. You can even manually code a Google Web Story entirely from scratch. 

6 Rules For Making Google Web Stories

Along with the official release of Google Web Stories, the company has published a set of rules for the format. According to the guidelines, also Stories including the following types of content are prohibited:

  1. Copyrighted Content – Overall, Google is taking a relatively loose stance with what types of content can appear in Stories, especially with regards to copyrighted content. Specifically, the company says it “may” remove content that infringes on an existing copyright or links to a webpage with similar issues. 
  2. Too Long – Google is designing its Stories specifically with short-form content in mind, as such, it may block longer content. To ensure your Story gets shown, keep text down to 180 words or less, and videos a maximum of 60 seconds long. 
  3. Low Quality – You don’t need to have expensive cameras and high-end lighting to create a Story, but you do need at least a smartphone with a decent camera. Videos or images with large amounts of pixelation or distortion are prohibited. 
  4. Lack of Narrative or Theme – Google Web Stories are expected to be just that – “Stories.” They should have a narrative or at least a general theme as users go from page to page. 
  5. Incomplete Stories – While you can link to your site at the end of a story, Google warns against making users click through your site to see the entire content. Your Web Stories must be a complete package on their own.
  6. Overly Commercial Content – Brands can publish Web Stories and even convert some display ads to the format. However, the content must still provide a story or message. Content that is entirely commercial (i.e., being a simple billboard-style ad) is not allowed within the format.
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Twitter Will Let Users Crop Their Own Image Previews After Controversy

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Twitter will soon let users crop their own image previews following criticism over apparent bias in the site’s algorithmic cropping systems. 

Currently, Twitter crops any image to 600×335 pixels, regardless of its original dimensions. However, it is up to Twitter’s algorithm to select what gets cropped out and what gets shown in the image preview.

In the near future, this is going to change. Twitter will be giving control over what is shown in tweet previews:

“We are prioritizing work to decrease our reliance on ML-based image cropping by giving people more visibility and control over what their images will look like in a Tweet.

Going forward, we are committed to following the “what you see is what you get” principles of design, meaning quite simply: the photo you see in the Tweet composer is what it will look like in the Tweet.”

Twitter Image Cropping Racial Bias

While the feature has long been requested by users, it became a priority for Twitter in recent weeks as users noticed the site’s bias defaulted to showing white faces rather than black people or other individuals of color. 

This seemed to occur no matter how the original image was formatted, and users found examples using stock photos:

Cartoons:

Well known politicians:

And even images of animals:

While Twitter denies any purposeful bias built into its algorithm, the company admits its current system has the potential for problematic results:

“While our analyses to date haven’t shown racial or gender bias, we recognize that the way we automatically crop photos means there is a potential for harm. We should’ve done a better job of anticipating this possibility when we were first designing and building this product.”

As such, the company is making changes to prevent these types of problems in the future:

“We’re aware of our responsibility, and want to work towards making it easier for everyone to understand how our systems work. While no system can be completely free of bias, we’ll continue to minimize bias through deliberate and thorough analysis, and share updates as we progress in this space.”

When Is It Coming?

The exact timeline for the changes is not known currently, as Twitter says it is still in the process of developing a solution. 

“There’s lots of work to do,” says the company.

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Instagram Launches Online Shop Resources For Small Businesses

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Instagram is making it easier for small businesses to get the most out of Instagram Shops with a new mini-site full of resources, guides, and set-up tools. 

Instagram Shops is a free way for businesses to set up an online store and complete sales on one of the most popular social networks.

While Shops require third-party e-commerce parties to handle payment, they make it possible for people to complete the entire purchase without ever needing to leave the Instagram app – making the entire process seamless. 

Since Instagram Shops only launched in May, many businesses may not even know Instagram Shops exist or how to get in on the action for themselves. So, Instagram took the step of putting as many resources in one place as possible to help get started. 

‘The Season For Shops’

The new mini-site is called ‘The Season for Shops’ and caters to brands trying out Instagram Shops for the first time. 

The most important features include:

Setting Up Shop

First and foremost, this guide provides step-by-step instructions for setting up your storefront, including signing up for and connecting accounts across platforms.

Help Guides

Once you’ve got your shop set up, these guides will help you take the next step to make your products easy to browse and purchase. 

Tagging Products

Tagging products in your feed posts, stories, and streams allows people to immediately browse and buy your products as soon as they see them. This is key for making it convenient to go from scrolling through your feed to clicking buy.

To help you get started tagging your products effectively, The Season for Shops site has two guides available:

  • Start Tagging: A 19-page guide with detailed information on the variety of product tag types.
  • Tag With Purpose: A simple guide to the do’s and don’ts of tagging.

Collections

Another important way to make your products easy to browse is by grouping related products into Collections. 

This allows users to browse through your products like any category on your store website. It can also gather related themes like “beach outfits” or “rainy day apparel”.

Find out how to make the most of collections with an 8-page guide outlining all the details and tricks you can use. 

Shopping Ads

Want to take your shop to the next level? By investing a bit of money for shopping ads, you can share your products with a wider audience and increase the chance of finding new customers. 

This can be as simple or complicated as you want to make it, with simple “boosts” which amplify the number of people who see your store or targeted ads which specifically connect with those most likely to purchase. 

As such, Instagram released three guides explaining everything from the basics to more advanced shopping ad strategies:

  • Holiday Shopping Ads Strategy: A simple motivational guide with ideas for advertising in the upcoming holiday season.
  • Set Up Shopping Ads: A 9-page “get started” guide with information explaining what shopping ads are, how to set them up, and how to monitor your results.
  • Custom Shopping Audiences: This 7-page guide details how to target your ads to specific audiences of ideal buyers. 

To check out all the guides for yourself, explore the ‘Season for Shops’ mini-site here.

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Pinterest Search Trends For Fall 2020

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This week, Pinterest released its latest report on the most popular search trends and topics across the popular social network. 

Specifically, the search trends report shows which topics are currently seeing a significant spike in interest compared to last year, as well as trends that are expected to be popular this fall. 

The overall theme for this season, according to Pinterest, is “back to life” because autumn is like a ‘second new year.’

“Each year, the start of September and the beginning of autumn is seen by many people around the world as a ‘second new year’.

It’s a time when making small improvements, resetting goals and habits, and starting a fresh drive to create healthy routines feels more achievable and more personal than New Year’s resolutions.”

This has perhaps never been more true than in 2020 as we all gradually return to normal following the COVID-related shutdowns around the world. This may be why one of the biggest trends is a 64% increase in searches for “positivity.”

Pinterest Positivity Search Trends

Similarly, Pinterest says users are increasingly looking for activities and inspiration for around the house, rather than outside.

With this in mind, lets explore some of the finer details in the report.

2020 Pinterest Search Demographics

While Pinterest’s user base includes a wide range of people, this report simply broke users down into two categories:

  • Gen Z: Users between 18-24
  • Millennials: Users between 25-44

Gen Z Search Trends

Gen Z users are continuing to focus on self-love and creating positive spaces at home this season, as Pinterest says:

“With so much uncertainty in areas like school and work shifts, Gen Z Pinners are seeking ways to stay positive and healthy…”

This overall attitude has led to a number of increasing search trends, including these keywords:

  • Mental health check-in (up 5x)
  • Mindful eating (up 44%)
  • Photoshoot ideas (up 56x)
  • Zen bedroom ideas (up 5x)
  • Calming bedroom (up 3x)
  • Feng shui bedroom layout (up 2.5x)
  • Indie room (up 151x)
  • Hippie bedroom decor (up 19x)

Millennial Search Trends

While Gen Z is using Pinterest to improve their home spaces and spruce up their decor, Millennials are looking for ways to keep their family engaged and active.

“For the past six months, home has replaced work, school and the gym, and outdoor spaces have become one of the safest places to practise social distancing.

Millennial parents continue to prioritise keeping their families healthy and happy, while addressing their children’s mental health and self-care practices…”

This has driven an increase in these keywords:

  • Mental health activities for children (up 3.5x)
  • Occupational therapy for children (up 2x)
  • Conscious parenting (up 2x)
  • Schedule for children at home (up 20x)
  • Daily routine schedule for children (up 10x)
  • Children’s workout routine (up 88%)
  • Animal yoga poses for children (up 56%)
  • Indoor swings for children (up 3x)
  • Carnival games for children (up 3x)
  • Lava lamp experiments for children (21x)

Male Search Trends

Perhaps the biggest surprise in the report is a sizable increase in the number of men using Pinterest. Overall, the number of male users has climbed nearly 50% since this time last year. 

This is particularly interesting because Pinterest’s user base has historically leaned strongly female.

As for why men are suddenly showing an interest in the site, Pinterest says:

“The number of male Pinners has jumped nearly 50% since last year, with men searching for homeschool inspiration, as well as improvement projects and projects that also bring younger family members in on improvements around the home.”

As such, the site has seen increases in the following topics among male users:

  • Home improvement projects (up 78%)
  • DIY projector screen (up 41%)
  • Woodworking projects for children (up 2x)
  • Art therapy activities (up 65%)
  • Workout routine for men (up 3.5X)
  • Mental strength quotes (up 2.5x)
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Huge Redesign Introduces LinkedIn Stories, Video Chat Integration, and Messaging Tools

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Stories may have originated on Snapchat, but these days they are a staple feature of just about every social network out there. Now, they are officially coming somewhere few would have expected – LinkedIn.

The company has played with the idea of introducing the feature for months, with Stories appearing in elusive tests across the platform. Beginning today, though, the feature is officially rolling out to everyone within the US and Canada.

The feature is largely what you would expect, allowing users to take a photo or video, add decorations or text, and upload it to the site. After 24 hours, the post will vanish to never be seen again (unless you reupload it.)

The company is aware that users might not expect or even want Stories like you might find on Facebook or Instagram. Instead, LinkedIn’s senior director of product says early tests showed users were interested in Stories for different reasons or uses.

“Members in the past have found sharing on LinkedIn to be intimidating,” Li told Engadget. “We’re hoping it’ll spark more conversations from people who just don’t really share content on LinkedIn.”

Indeed, the company still intends for Stories to largely be professional. To help keep things focused on this, LinkedIn Stories will also feature a question of the day to steer conversation.

“You’re not meant to share the same things that you would on other networks,” Li says. “That doesn’t mean you can’t share a picture of your dog … but the goal is to keep it keep the conversations in the same vein that you would have right in your workplace.”

Li also says Stories are part of a broader initiative to help connect coworkers who might feel isolated while working from home or remotely.

Other New LinkedIn Features

In addition to the official launch of LinkedIn Stories, the professional social network has introduced a number of new partnerships which bring integration for Zoom, BlueJeans, and Microsoft Teams to the network. 

This means you can start a video call using your preferred tool directly from LinkedIn’s chat tools, without having to open a separate app.

To help make LinkedIn’s chat more useful for users, the site is also launching the ability to recall, delete, and even edit messages, use emojis in chat, and flag harassing or inappropriate messages.

These tools are expected to roll out to users sometime in October.

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Update – TikTok To Remain on US App Stores Through September 27th

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*UPDATE* – The roller coaster continues. Late Saturday, President Trump told reporters he approved of a deal which would see TikTok’s US operations taken over by Oracle and Walmart.

“I have given the deal my blessing,” said Trump as he left Washington for a North Carolina rally. “I approve the deal in concept.”

Following the news, the US Department of Commerce said it is delaying the upcoming removal of TikTok from American app stores in “light of recent developments.”

Now, the department says TikTok will remain available on US iOS and Android stores until September 27th, unless a deal is finalized and approved.

*Original Article*
It is official. TikTok will be formally banned from Android and iOS within the United States starting Sunday, September 20, 2020.

This means that people within the US will be unable to download the app from trusted app stores.

Those who have the app already downloaded can continue to use the app, however, they will be unable to download any updates released in the future.

Following this, an effective ban of the platform will go into effect starting November 12, at which time the app will be completely unreachable in the US.

The announcement from the US Department of Commerce also stated that any workarounds to access TikTok will also be banned.

The announcement came as somewhat of a shock, as TikTok had made visible efforts to sell its US operations which would satisfy the conditions issued by the Department of Commerce.

As the department said in the announcement of the effective ban:

“The President has provided until November 12 for the national security concerns posed by TikTok to be resolved. If they are, the prohibitions in this order may be lifted.”

According to President Trump, who signed the ban into effect via Executive Order on August 6, 2020, TikTok and WeChat – owned by the same company – pose a threat to national security.

The Department of Commerce elaborated on this:

“Today’s announced prohibitions, when combined, protect users in the U.S. by eliminating access to these applications and significantly reducing their functionality…

Each collects vast swaths of data from users, including network activity, location data, and browsing and search histories…

This combination results in the use of WeChat and TikTok creating unacceptable risks to our national security.”

TikTok spokesperson responded to the news in a statement which called the move “unprecedented”:

“In our proposal to the U.S. Administration, we’ve already committed to unprecedented levels of additional transparency and accountability well beyond what other apps are willing to do, including third-party audits, verification of code security, and US government oversight of US data security.”

It should be noted that the United States is not the only country to express concerns about TikTok or even to ban it from their country. India banned the app starting in July of this year, while others including Japan have openly considered banning the service.

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Safe Shopping Made Easier With Google

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Google is making several tweaks to its shopping-related search results to make it easier to find the products you want locally and choose the pickup method you are most comfortable with. 

As the country gradually returns to our normal in-store shopping habits, many are making adjustments to ensure the safest trips to the store. 

For example, Google says that searches for “curbside pickup” and “safe shopping” have increased tenfold over the past few months and remain heightened. 

Making this more difficult, many businesses remain closed after mandatory shutdowns have passed, while others are struggling with inventory due to shipping disruptions around the world. 

With all this in mind, Google has announced three significant updates to shopping search results which make it easier for shoppers to know who’s open, what’s in stock, and how they can most safely make a purchase. 

Filter By What’s Available Locally

When looking for a specific type of product, searchers can now limit their search results to only products available nearby. 

This can be done in two different ways. 

  • Users can tap on the “Nearby” filter when looking at results within the Shopping tab.
  • Users can add “near me” to product searches to automatically find products available nearby.

“Want to see an item in person before purchasing, or can’t wait for shipping and delivery?

Whatever you’re looking for, whether it’s a new laptop for working from home, a baby jacket for fall or a grill for backyard barbeques, Google makes it easy for you to see what’s available locally.”

Compare Local Hours, Locations, and Inventory

Making a trip to the store only to discover they are out of what you are looking for or the store is closed was already frustrating before the COVID-19, epidemic. 

To help solve this issue, Google is making it easier to compare the stock of local shops and see which businesses are open now. 

These details will be shown when searching “[product] near me” in a carousel of images and pricing details.

Find Convenient and Safe Pickup

Since the onset of the pandemic, Google has been prioritizing retailers who offer safe pickup options including contactless delivery or curbside pickup. 

Now, the company is introducing new ways to find safe purchase options with new labels in shopping searches. 

Along with these details, the listings will include a direct link to Maps directions so you can quickly and easily find the stores nearby. 

At the same time, Google emphasizes that calling to speak with someone is the most accurate way to check the inventory of products in real-time.

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Introducing Google’s Take On TikTok – YouTube Shorts

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Google is testing the waters of short-form videos with a new platform similar to the popular but controversial TikTok.

The company announced it is be launching a new service called YouTube Shorts which will focus on short, catchy videos like those found on TikTok or Instagram Reels. 

The announcement describes the new service as:

“Shorts is a new short-form video experience for creators and artists who want to shoot short, catchy videos using nothing but their mobile phones.“

For now, YouTube Shorts is limited to India as Google tests its features and public reception. 

Though features will be limited at launch, Google says YouTube Shorts will eventually include a variety of features, including:

  • Create and upload videos of 15-seconds or less.
  • Edit videos with a number of creative tools.
  • Stitch shorter clips together with a multi-segment camera.
  • Add music to videos from YouTube’s library.
  • Speed up or slow down videos.
  • Timers and countdowns.

Early Version

The version launching to users in India this week is reportedly a very limited version of the tool including only a portion of the features that will be implemented in the final release. 

The purpose of the early test is to get feedback from early users so the company can better prioritize their efforts before releasing the service to a wider audience. 

Of course, this is likely not the only reason the company decided to test the service in India. 

India banned TikTok from operating within its country on June 29 of this year, similar to the actions taken by President Trump to eventually force the company out of the U.S. 

With this in mind, there is a clear opportunity to those who launch their own take on the tool in the country sooner rather than later. Still, YouTube has already confirmed it will be bringing YouTube Shorts to more countries in the near future.

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