YouTube is giving video publishers new insights into where their views are coming from with a new report in YouTube Analytics. 

As explained in the latest update on the Creator Insider channel, YouTube’s team says the new report will make it easier to see where people are finding your videos along with what is overperforming and underperforming. 

The new data is directly viewable in the Overview area of the Analytics tab in YouTube Studio. 

In the section called “How viewers found this video”, you’ll find details on the percentage of views generated by each traffic source along with the overall number of viewers from each source. 

Currently, the sources in the report include: 

  • Notifications
  • Subscriptions feed
  • YouTube recommendations
    • YouTube Home
    • Up next
  • Channel pages

There is also a category labeled “Other” which would include any other traffic sources like links sent between friends or random placements. 

Along with the raw data on traffic sources, the report includes a green arrow, grey arrow, or dash next to each source. This reflects how the traffic source is performing compared to other videos on your channel. 

A green upward pointing arrow indicates the traffic source is performing better than usual. A sash or no indicator would suggest either the traffic source is performing about the same as usual, or the system does not have enough data to estimate the relative performance of that source. 

Lastly, a grey downward arrow says that source is underperforming. 

While it is perfectly normal for the traffic sources for each video to vary based on a number of factors, consistently low numbers from a source may show you need to invest efforts to improve in that area. 

For example, you might find that subscribers are not returning to your latest videos – suggesting your latest topics are not as relevant to their interests. 

Also mentioned – New Free YouTube Audio Library

In the same video, the Creator Insider channel revealed that YouTube is providing creators with a free collection of thousands of songs and sound effects to use in your videos. 

This should make it immeasurably simpler for video creators to find copyright-free music and ensure your video will not be penalized or removed for licensing issues. 

Most importantly for those driving revenue through YouTube, you can still monetize videos when using the licensed audio from the YouTube audio library.

Twitter is rolling out a new form of carousel ads which let you showcase between 2-6 images or videos in a single ad. 

According to the social network, the ads are particularly suited to helping businesses reach their advertising goal with a more immersive and interactive format which includes:

  • An edge-to-edge design
  • Third party measurement reporting
  • Accessibility support
  • New reporting features (such as swipes within the Carousel and breakdowns to measure individual Carousel card performance)

The ads have an edge on most other Twitter advertising formats because they allow you to approach an ad from a variety of different directions. You could highlight a variety of features and benefits of a single product, highlight a small collection of products, or tell a story about your brand. 

Why You Should Try Carousel Ads

Carousel ads have already proven to be a powerful tool on a number of other platforms including Facebook, Instagram, and Google Ads. 

According to a Nielsen study cited by Twitter, using 3 or more assets in an ad format increases awareness by up to 20% and purchase intent by 7%.

Based on Twitter’s early testing of the ad format, that will continue to be true here. The company says carousel ads saw an average 15% increase in click-through rates compared to traditional single asset ad formats. 

Carousel ads for apps saw an even bigger boost, with an average 24% increase in installs.

Twitter Carousel Ads Best Practices

To help you get started, Twitter provided a set of recommendations and best practices for making the most out of carousel ads:

  • Use all of the available components: Including visuals, headlines, descriptions, and calls-to-action.
  • Tell a story: Craft a visual narrative with a beginning, middle, and end to keep viewers engaged.
  • Consider the audience: Show different product images to re-targeted customers than you would show to new, prospective customers.
  • Highlight the product and its benefits: The product should be visible and there should be clear, simple communication of benefit to the consumer.

Available Now To Everyone

The new ad format is available to all advertisers and marks a renewed effort by Twitter to create a more effective and enticing advertising platform:

“This investment in performance advertising also includes expanding the capabilities of our ad formats to enable advertisers with more options to show and tell their brand story, while providing a more intuitive, engaging experience for people on Twitter.”

Google is adding a new set of ranking signals to its search engine algorithm in the coming year, according to an announcement this week. 

The search engine says it will begin factoring “Core Web Vitals” as a ranking signal starting in May 2021, combining with already existing user experience-related ranking signals. 

Google has been measuring Core Web Vitals since earlier this year, assessing the speed, responsiveness, and stability of web pages. 

These factors are what Google calls the Core Web Vitals:

  • Largest Contentful Paint (LCP): Measures loading performance. To provide a good user experience, sites should strive to have LCP occur within the first 2.5 seconds of the page starting to load.
  • First Input Delay (FID): Measures interactivity. To provide a good user experience, sites should strive to have an FID of less than 100 milliseconds.
  • Cumulative Layout Shift (CLS): Measures visual stability. To provide a good user experience, sites should strive to have a CLS score of less than 0.1.

These signals will be joining the already announced page experience signals:

  • Mobile-friendliness
  • Safe-browsing
  • HTTPS-security
  • Intrusive interstitial guidelines

“These signals measure how users perceive the experience of interacting with a web page and contribute to our ongoing work to ensure people get the most helpful and enjoyable experiences from the web.”

Based on recent data assessments, this should concern the majority of websites out there. A study published in August suggests less than 15% of all websites would pass a Core Web Vitals assessment if the signals were implemented today. 

The search engine has also hinted at the potential to introduce new labels in search results, highlighting pages with the best user experience. Though nothing is set in stone, this would provide even more motivation for pages trying to maintain the best place in search results. 

For more information about updating your site for Core Web Vitals, you can explore Google’s resources and tools here

Search engine algorithms are tightly protected, with most of what we know pieced together through data. Google, YouTube, Bing, and Facebook prefer to keep as little publicly known as possible, to prevent people from “gaming” the algorithm to leapfrog to the top of the results. 

This week, however, YouTube revealed quite a bit about its video recommendation algorithm in a Q&A, including how a few signals directly impact rankings. 

Below, we’ve collected a few of the best questions asked in the Q&A, as well as the responses from YouTube’s team responsible for maintaining the YouTube recommendation algorithm.

Underperforming Videos

Many believe that having even one or two underperforming videos can hurt your channel overall. Is it true that a few poor videos can affect your future videos’ performance?

YouTube recognizes that not every video is going to be a smash hit. In fact, they regularly see that some channels have videos that perform very well, while others fail to hit the mark. 

This is why YouTube focuses more on how people are responding to a given video, rather than past video performance. 

As the team says, the recommendation algorithm will always “follow the audience”.

Too Many Uploads

Is there a point where a creator can be uploading too many videos? Can having a large number of uploads in a day hurt your chances of being recommended?

The simple answer here is no. YouTube’s recommendation algorithm does not directly punish channels for uploading too many videos in a day. 

In fact, there are channels which benefit from uploading numerous videos in a series at once. 

What it comes down to is how many videos your viewers are willing to watch at once. 

The recommendation algorithm will continue to recommend your videos to viewers so long as they continue to watch. 

However, if you begin to lose viewers with each successive upload, it may be a sign that your audience is at their limit. 

While there is no limit to how many videos YouTube will recommend from your channel, there is a limit to how many notifications viewers will receive in a given day. Viewers can receive up to three notifications for new videos from a single channel in a 24 hour period. 

Inactive Subscribers

After a few years, channels can develop a significant number of inactive subscribers. Can these hurt your channel, and would it be beneficial to start a new channel to reduce these numbers?

YouTube knows that there are many reasons subscribers can become inactive. Because of this, they do not factor in inactive subscribers when recommending videos. 

With this in mind, there is no real value to starting a new channel to reduce inactive subscribers or reconnect with lost viewers. 

The only reason you should consider starting a new channel is if you decide to go in a different direction with your content.

External Traffic

Does external traffic help your channel?

External traffic is absolutely a factor that YouTube’s recommendation algorithm considers and can help your videos get recommended. 

However, there are limits.

While external traffic will help your video get recommended to viewers, it has to continue to perform well to continue being shown. 

To continue being recommended, viewers have to not only click on your video but respond well to the content. 

Does this mean it will hurt my video if I’m getting lots of traffic from external websites and it is dragging down my click-through-rates and average view durations?

This is actually a common phenomenon so YouTube will not punish your video if the average view duration drops when receiving large amounts of external traffic. 

What really matters is how people respond after clicking on your video in their recommendations.

To hear the YouTube recommendation team answer these questions in more detail, watch the full video below:

The holiday shopping season is starting to heat up as retailers across the country prepare for the onslaught following Thanksgiving.

This year, the holiday shopping season is almost definitely going to look a lot different than in past years. Still, all estimates suggest this year’s holiday sales will be as big as ever.

To help you get prepped, Google is releasing a 27-page guide full of case-studies, useful data, and insightful predictions on this year’s holiday shopping. 

While these bits of info cover a wide range of topics, they broadly fall into 3 categories: search behavior, changes in online shopping, and buying behavior.

Google Search Behavior and Holiday Shopping

In the guide, Google highlights a range of specific search terms that have been shooting up in popularity:

  • Searches for “best affordable” have grown globally by over 60% year-over-year.
  • Searches for “fashion online shopping” are up 600% year-over-year.
  • Searches for “online clothing stores” have increased 100% globally year-over-year.
  • Searches for “available near me” have grown over 100% globally year-over-year.
  • Searches for “curbside pickup” have grown over 3,000% globally year-over-year.
  • Searches for “support local businesses” grew by over 20,000% since last year.

What This Means For You

This data provides two real takeaways for business owners. The first is that Google is seeing a huge influx of new online shoppers – especially when it comes to buying clothes. This leads us to the second takeaway, the COVID-19 pandemic has made many people reluctant to shop in-store, even when they want to support local businesses.

To accommodate this shift in behavior, it is more essential than ever that businesses provide a range of shopping methods including online stores and contactless pickup.

Changes In Shopping Behavior

With this in mind, Google conducted a survey to see how holiday shoppers are adapting to the unique challenges of 2020. Here’s what they found:

  • 69% of US shoppers plan to shop online for the holidays more than in previous years (with more people going online to browse and buy for the very first time.)
  • More than 50% of surveyed US shoppers tried a new shopping service for the first time this year.
  • More than one in ten surveyed US shoppers tried a new shopping app for the first time this year.
  • 70% of US shoppers said they were open to buying from new retailers.

What This Means For You

We are all generally resistant to change, but the reality of this year has everyone outside of their comfort zones and trying new things. This is clear in our shopping behavior.

Not only are shoppers trying new ways to shop, they are opening themselves to buying from new retailers who have stepped up to the challenge. 

Buying Behavior of Holiday Shoppers

The last selection of stats and data turns the attention towards what shoppers are expecting as they enter the holiday shopping season:

  • 62% of US shoppers will start holiday shopping earlier to avoid items being out of stock.
  • 46% of online US shoppers expect retailers to offer discounts.
  • 77% of US holiday shoppers said they would browse for gift ideas online, not in-store.
  • 46% of surveyed US shoppers agreed that “I make a deliberate effort to shop at businesses that align with my values.”
  • 66% of US consumers who plan to shop this holiday season said they will shop more at local small businesses.

What This Means For You

While the swell in people shopping locally online may seem like a broad shift in consumer desires and behavior, it can also be read as a sign that many local shoppers have been pushed online this year. 

Additionally, many consumers are making a concerted effort to support businesses in the community who may be struggling during the pandemic. 

The increase in tension surrounding the elections is also reflected in this data, as many showed they are focused on shopping at places which align with their values. 

To read the full report yourself and get even more insights into the 2020 holiday shopping season, click here

Over the weekend, YouTube announced a series of 5 new updates to make it easier for people to find, watch, and interact with videos on mobile devices. 

The updates affect a wide range of features while also introducing a few new ways to use the YouTube app, including:

  • Easier Browsing of Video Chapters
  • Streamlined Player Pages
  • New Gestures
  • Suggested Actions
  • Bedtime Reminders

As the video platform says in the announcement

“With a global community of two billion people on YouTube, we’re always looking for ways to make it easier to watch and interact with your favorite videos.”

With that in mind, let’s explore these new updates which are now available for all mobile users.

Better Video Chapters

YouTube is building on its video chapters feature (which lets content creators break up their videos into digestible sections).

Now, users can browse a complete list of all the chapters in your videos as they are watching. This makes it easier to rewind or skip to the most interesting sections. 

In the list, each chapter will have its own individual thumbnail, title, and timestamp. 

As before, these chapters are set by simply writing out the timestamps and titles in the description section of your videos. 

The only requirements are that you include at least three chapters in your video, with the first one beginning at “0:00”. Additionally, each chapter must be at least 10 seconds long. 

These chapters also appear in Google search results, making this a powerful form of SEO for your videos. 

Streamlined Video Player

YouTube has subtly simplified its player page with a few tweaks:

  • Closed Captions button has been moved to the top.
  • Autoplay toggle has also been moved to the top.
  • Rearranging some buttons, such as the “Save” and “Share” buttons previously at the top.

New Gestures

The app has been improved to support new gestures, including a quick way to exit full-screen mode. Now, you just have to swipe up to enter full-screen mode, then swipe down to exit.

You can also quickly pull up details like elapsed time and time remaining by tapping the timestamp. 

Suggested Actions

YouTube is now notifying users when a video is meant to be watched a specific way. For example, a VR device will be recommended when trying to watch a video made for virtual reality, and the app will suggest rotating your phone to properly view a widescreen format video. 

Bedtime Reminders

The last feature is focused on helping users maintain their well-being by setting specific times to stop watching videos and go to sleep. 

The feature can be set up in the settings section or by tapping your profile picture and selecting “Time Watched”. 

From there, you can set up reminders and select if you would like the tool to “Wait until I finish my video to show reminder”.

When the alert appears, you can snooze the reminder which will turn it off for 10 minutes. After that time the reminder will pop up again. 


These features are all available now for all users on iOS and Android devices. They are rolling out to others in the next few days.

This week, Microsoft announced a free new analytics service called Clarity which aims to walk the line between in-depth insights and user privacy. 

The set of tools is said to be completely GDPR compliant while still digging deep on a wide range of metrics that matter to businesses. 

Doesn’t Slow Your Site Down

One of the biggest aspects of Microsoft Clarity is that it tracks an astonishing amount of non-identifiable data without measurably slowing your web site. Even more surprising is the lack of traffic caps – making Clarity an option even if you’re getting millions of visitors a day. 

As the company says:

“Clarity is designed to have a very low impact on page load times, so you can make sure users navigating to your site won’t have to wait for pages to load.

Additionally, we don’t place any caps on your traffic so whether you get 10 visitors per day or 1,000,000, Clarity will be able to handle your traffic with no additional cost for you.”

Privacy Focused

Despite the amount of information gathered by Clarity, the analytics service still prioritizes privacy. 

According to the announcement:

“We are GDPR compliant as a data controller for visitors to our site and processor for the data gathered by the Clarity script on your site.”

Session Playback

One of the three biggest features highlighted in Clarity is the ability to replay site visitors’ time on your site including where they moved their mouse, where they clicked, and what made them pause.  

This is shown in a simple video recreating the visitor’s browser window with highlighted cursor movement.

Heat Map

While session playbacks allow you to see what single visitors are doing on your site, Clarity’s heat maps will show you what everyone is doing on your site. 

This feature shows what page elements are getting clicked the most and where users are spending the most time on a page. 

This can provide great insights into what is catching people’s attention, and where you are starting to lose them. 

Though not available at launch, the company says they will also feature an option for scrolling metrics in the future, helping understand how users are traveling through your content. 

Insight Dashboard

To help break down and visualize all this information, Clarity includes a dashboard with a wide array of important metrics. 

“We provide a dashboard of aggregate metrics to help you get an overall understanding of the traffic on your site. At a glance you will be able to see how many users were clicking on non-existent links or how many people scrolled up and down a page in search of something they couldn’t readily find.

You can also see things like how many concurrent JavaScript errors are occurring across your clients or how much time the average user spends navigating your site.”

To start using Clarity for yourself, sign up here.

Google My Business is an essential tool for any local business trying to spread their name online. It is also deceptively complicated. 

At first glance, GMB seems very simple and easy to set up. You just fill out a few forms, answer a few questions, upload a couple of pictures,, and presto! You’ve got a GMB listing. 

Actually optimizing that listing to ensure it appears in nearby customers’ searches, however, is where things get complicated. 

As usual, Google is remarkably non-transparent about how it ranks local searches.There are a few things that have become very apparent over the years. It is pretty much undeniable that having a lot of 5 star reviews will help you rank better. On the other hand, there is reason to believe some sections have absolutely no impact on your local rankings. To get to the truth of how the algorithm works, we have to look at data from tests.

Recently, MozCon speaker Joy Hawkins shared some findings her and her team have made from their own tests and data about what GMB sections help you rank better.

Which Google My Business Sections Affect Rankings

1) Business Name

Sometimes the simplest things can become unbelievably complicated. You almost certainly chose your business name well before making a listing, and you can’t exactly change it now. 

Unfortunately, this puts some businesses at a disadvantage while others get a natural step up. 

According to Hawkins, businesses with a keyword in their name get a boost in local rankings. There is one things you can do though.

As she explains:

“The real action item would be to kind of look to see if your competitors are taking advantage of this by adding descriptive words into their business name and then submitting corrections to Google for it, because it is against the guidelines.”

2) Categories

This is another section that seems like it should be very simple. You can check up to 10 boxes that match your business, including everything from Aboriginal Art Gallery to Zoo. Where this becomes tricky is ensuring the categories you choose remains the most accurate for your business. 

Hawkins’ team found that Google is updating it’s list of categories between 2 to 10 times each month on average. In some cases, they are adding new categories that may be a more specific match for your business. Other times, they may entirely remove categories they feel are irrelevant or unnecessary. 

Either way, it is up to you to keep your business categorized properly to protect your ranking.

3) Website

The vast majority of listings use the homepage of their website as their primary website listing on everything, including Google My Business. It makes sense, and it works perfectly fine. 

What Hawkins’ found, though, is that some businesses actually benefit from choosing a more specific page of their site. For example, businesses with multiple locations can link to a specific location page to specify exactly which store you are directing them to. 

In this section, there is no agreed upon best practice. Instead, Hawkins says to test several pages over time to ensure you are maximizing your exposure. 

4) Reviews

I mentioned it up above but it bears repeating. The number of positive reviews absolutely affects your ranking in local search results. 

There is a small catch, however. According to the what Hawkins’ team has seen, increasing the number of reviews on your listing may have diminishing returns.

“So for example, if you’re a business and you go from having no reviews to, let’s say, 20 or 30 reviews, you might start to see your business rank further away from your office, which is great. But if you go from, let’s say, 30 to 70, you may not see the same lift. So that’s something to kind of keep in mind.”

Still, reviews have consistently been shown to be a major ranking factor AND they improve the click-through-rate of listings. This is obviously an area you will want to invest some energy in. 

If you want to learn a little more about how these sections impact your rankings or you want to see which fields have absolutely no effect, you can read Joy Hawkins’ original post here.

Facebook announced a wave of new features this week for online advertisers and retailers heading into the holiday season. 

At the same time it revealed new product tags, new ways to target ads, and an experimental way to share online discounts, the social media giant also announced it was launching promotional tools and support for Black-owned businesses.

Let’s explore the array of new features for brands on Facebook and Instagram:

Product Tags For Instagram Ads

After more than a year of testing, Instagram is officially launching the ability to tag products in ads. Even better, the company has streamlined the process.Originally, advertisers had to make an organic post, tag your products, then promote that post. Now, you can create ads with product tags directly within the Ads Manager. 

When seen, product tags appear as white dots which can expand to reveal a range of details including the name of the product,and its price. 

Shopping Engagement Custom Audiences

Facebook announced a new type of audience targeting aimed at helping brands “reach people who’ve already shown interest in their product or brand by doing things like saving a product, viewing a shop, or initiating a purchase.”

Shopping Lookalike Audiences

Another new way to target audiences was announced, which allows you to reach shoppers with similar interests as your existing customers on Facebook and Instagram. 

Shopping Ad Discounts

Facebook is testing a new way to promote your sales and discounts directly in the Promotions tab within the Commerce Manager.

For example, you can highlight a discount on a specific set of products by grouping them together in product sets. 

At the moment, Facebook only allows you to run a few types of discounts – price reductions, minimum purchase requirement, and discounts using an offer code. 

#BuyBlack Friday

While the Covid pandemic has affected just about every business in America, black-owned businesses have been hit particularly hard. According to Facebook, more than 40% of black-owned businesses in America.

This is why Facebook is launching a new event every Friday through November 27. Every week, Facebook will be promoting #BuyBlackFriday across all its platforms, including publishing a gift guide and business directory of black-owned businesses. 

With many shoppers wary of facing crowded shopping malls and stores, most experts believe online shopping will shatter previous records this winter. Facebook is doing everything it can to make itself one of the premier choices for marketing, advertising, and ultimately selling your products.

The United States Department of Justice is filing a sweeping antitrust lawsuit against Google today. The suit comes after years of investigations and accusations that Google and it’s parent company Alphabet have unfairly stifled competition to maintain its leading place in online search. 

The complaints further allege that Google then used this leverage and dominant position to sell more search ads across its platform. 

The suit will be joined by 11 state attorneys general from Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, Missouri, Montana, South Carolina, and Texas. 

Some have pointed out that all involved attorneys generals are Republicans, though criticism of the search engine giant has been a bipartisan issue over the years. Democrats like Elizabeth Warren have called for similar lawsuits and breaking up the tech giant, and left-leaning states like California are reportedly pursuing similar investigations against the company. 

Notably, an investigation by the Federal Trade Commission in 2013 ended without charges, though a leaked document later revealed staff recommended a number of charges on several grounds. 

In the press conference, the DOJ said the search company has violated Section 2 of the Sherman Act by maintaining unlawful monopolies in markets for “general search services, search advertising, and general search text advertising.”

Google has also received criticism for its anti-competitive practices, including over $9 billion in fines from the European Union. Still, this marks the first time similar charges have been filed in the company’s home country. 

Concerns About Anti Competitive Practices

The lawsuit focuses on a number of business moves made by Google over the years, including using massive contracts and agreements to block competition. 

For example, Google and Apple reached a multi-billion dollar agreement to use Google’s search engine as the default on Apple mobile devices, preventing users from using other search engines by default. 

Despite these factors many say the lawsuit is far from a cut-and-dry case and could stretch on for years. Meanwhile, it could also signal the start of an avalanche of legal problems for Google is other states follow suit.