Snapchat Launches New ‘Instant’ Ad Creation Tool

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Snapchat is launching a new advertising tool, called Instant Create, which promises to do all the heavy lifting of creating a Snapchat-optimized ad for you.

With the tool, you can create ads that can be published across the platform in just three steps:

  • Select an objective, such as web visits, app installs, or app visits
  • Enter your business website
  • Target your audience

From there all you have to do is review and publish your ad!

At the same time, Spachat has introduced an “Advanced Create” option which is intended to help generate multiple ad sets at a time. 

What Do The Ads Look Like?

As most of the process is automated, you may have some concerns about how your ad can be unique for your brand. 

With Instant Create, you can choose to upload your own images for your ad and work with the platform’s most popular ad template. Or, you can simply input your company’s website URL and the tool can pull photos directly from your website to fill your ad with. 

While the tool makes it easier than ever for brands with limited means to explore the idea of Snapchat advertising, brands with more experience advertising on social media will likely prefer the less restricted traditional ad creation tools.

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Google Starts Adding “Request a Quote” Button To Local Search Results

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Google has started automatically adding a large “Request a Quote” button to eligible business listings in its local search results.

The button appears to be limited to just businesses who have opted into the Google My Business messaging feature, which would allow customers to directly message a company representative. However, it is unclear what specific industries the button is being added to.

With the new feature, users can now immediately request a quote from your company directly from the local search results – without ever visiting your website. 

While that means less traffic to your website – and potentially less informed leads – it also makes it more convenient than ever for potential customers to initiate the sales process.

While we can’t guarantee your listing will be given the “Request a Quote” button, we do know that being signed up for GMB’s messaging feature is a requirement for the new feature. 

To turn on messaging for your own listing, just follow these steps:

  • Download and open the Google My Business app
  • Log in with the credentials for the account associated with the listing
  • Open the location you’d like to manage
  • Tap Customers
  • Tap Messages
  • Tap Turn on

Once this is done, you will be able to receive messages from customers within the app. Users will receive their responses through their Google Maps app.

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Facebook Changes Image Sizes and Text Lengths in Mobile News Feeds

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Facebook is changing how videos and photos appear on mobile devices, with new aspect ratios for visual posts and less accompanying text in the mobile news feed. 

This means you’ll have to make some changes when optimizing for Facebook’s mobile news feed if you want everything to appear properly in your posts.

What’s Changing

In the past, images on Facebook were optimized for a taller 2:3 aspect ratio to a more square 4:5 aspect ratio. 

Anything taller than that will be cropped out in preview images within the news feed, only actually viewable to those who tap to see the full image. 

At the same time, the platform is reducing the lines of text accompanying these posts – going from 7 lines of text to just 3 lines. 

Anything longer than that will be hidden behind a prompt to show additional text. 

Both of these changes will be put into effect starting on August 19th, giving you a few weeks to make adjustments to your upcoming posts. 

According to a spokesperson from the company, the tweaks are “designed to simplify our formats and improve the consistency of our mobile experience.”

In turn, the company says the new post format will increase the impact of mobile ads and make it easier to use the same content across both Facebook and Instagram.

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4 Ways to Start Growing Your Brand on LinkedIn Today

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When it comes to growing your business on social media, everyone automatically starts thinking about Facebook. That’s great if you have a brand which suits that platform, like a clothing brand, athletic equipment company, or content publishing website. 

For B2B companies, though, it may not be the most useful. 

In fact, you might be better served by another platform entirely: LinkedIn.

Despite its reputation as an “online resume site”, LinkedIn has proven itself as a powerful platform for connecting businesses, finding leads, and increasing sales. 

It is so powerful that one study found that 92% of B2B marketers agree that LinkedIn is the best place to win leads and 64% of corporate website visits come from the platform. 

If this has got you intrigued, I want to share a few quick tips you can use to start improving your LinkedIn presence today:

1) Your Personal Profile is as Important as Your Business Profile

This one might seem a little odd to those coming from other social networks like Twitter or Facebook. 

On those sites, you can typically keep your personal profile completely separate from your professional pages without any issue. 

On LinkedIn, you are expected to interact as a representative of your current company. As such, it is important for you to put just as much, if not more, effort into maintaining your personal profile compared to your company’s profile. 

2) Share Content

If you want to engage with the community on LinkedIn and make a name for yourself, you have to start speaking their language. Coincidentally, the language of LinkedIn is content. 

Passionate business owners and representatives use the site to talk about their experiences, share tips, and otherwise “talk shop”. 

If you want to stick out, you have to start sharing your own tips and information, commenting on theirs with your own thoughts, and start being a part of the conversation. 

3) Follow Up With Real-World Connections

How often do you meet someone who seems like a great prospect, exchange business cards, and then let that person disappear into the ether – never to be heard from again? 

Whether it’s a guest at a networking event you recently attended, a friend-of-a-friend, or a prospect you spoke to the other day, there is always a good chance you can find them on LinkedIn. 

This will not only give you the ability to touch base with a prospect you let fall away not too long ago, but it will help you constantly prove your value to potential customers until they eventually need you. 

Make a practice to connect with any professional acquaintances you make to keep in touch with them and keep your brand in their mind. 

4) Join or Start Groups

Another great way to get in on the discussion with other people interested in your industry is with LinkedIn Groups. 

This is where people have a more focused conversation, asking for help with problems or sharing the latest news in your market. There are tons of groups out there for you to join in with pre-established audiences of other professionals in your industry, or you can always choose to start your own group and really position yourself as an authority. 

LinkedIn has grown a long way from the small little resume listing site it may have started as. These days, it is a central hub for both businesses and professionals from all industries around the world to connect and establish their reputation. Most importantly, it has also shown that it can be a reliable source of leads and revenue.

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Google My Business Can Get Your Business Found 1,000 Times a Month

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A recent study from BrightLocal highlights exactly how powerful Google My Business is for helping local companies get found by local consumers and increase their sales. 

The findings are the result of research from 45,000 businesses using GMB from 36 different industries from 4 countries. 

Based on the findings, it seems that GMB not only helps improve search engine visibility, but phone calls, store traffic, and more. 

GMB Gets Your Business Found Over 1,000 Per Month

On average, the study says an individual business gets found in Google My Business listings in 1,009 searches each month – or approximately 33 times a day. 

Importantly, more than 80% of those searches are “discovery” searches which seek out a business category rather than a specific business name. 

The findings also revealed that three-quarters of these searches were done using Google Search, while the other 25% was done on Google Maps. 

5% of GMB Listing Views Convert

Local businesses receive an average of 59 actions each month from their Google My Business listing, according to the report. 

When you compare that with the 1,009 views each month, that suggests roughly 5% of GMB listing views directly lead to a website click, call, or direction request. 

Compared to BrightLocal’s findings from 2017 to the most recent study, that is a 25% improvement in conversion rates – rising from 3.87% to 4.83%.

Specifically, businesses received approximately 29% more website clicks from their GMB listings and 22% more calls. 

Other Findings

The study noticed that listings with more images received more views compared to those with fewer photos. 

Overall search volume also increased from 2017 to 2018, with direct searches up 38% and discovery searches rising by 6%.

To see the full report on the performance of GMB listings, click here.

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Pinterest Launches New Video Tools For Businesses

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Pinterest has launched several new features aimed at making it easier for businesses to share and manage their videos on the platform. 

Businesses now have access to a new video upload tool which simplifies the upload process, a new tab within their profile solely dedicated to videos, and a new analytics tool which gives a long-term view of how your videos are performing. 

On top of all of this, Pinterest has also expanded its Pin Scheduler tool to allow businesses to schedule posting video content in advance. 

The Big Picture

While these new tools signal Pinterest’s devotion to improving its video offerings, it also signals a larger shift for the company. 

Pinterest has typically lagged behind other social networks when it comes to tools or features aimed at businesses. Over the last year, however, the company has paid significantly more attention to these areas by expanding its advertising tools, launching new e-commerce features, and, now, making video content more feasible. 

In the announcement of the new features, CEO and founder of Tastemade, Larry Fitzgibbon echoed this sentiment and expressed just how effective sharing videos on the platform can be:

“As early adopters to video on Pinterest, Tastemade has successfully driven over one billion video views and 200 million engagements year-to-date, while growing our following 100% year-over-year,” said Tastemade CEO and Founder Larry Fitzgibbon, “It’s clear that Pinterest users are hungry for videos that are both entertaining and actionable.”

Pinterest also says that videos on the site outperform videos on other social networks because their platform is more likely to resurface content over time.

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Google Bug is Suspending GMB Listings with Short Names

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If you have claimed a short name for your Google My Business listing, you may want to be on the watch for a new bug which is causing some GMB listings to be suspended. 

Short Names for GMB were first introduced back in April as a way for businesses to create unique URLs for their Google My Business listings and easily differentiate individual locations in search results. 

However, a wave of reports suggests that some who claimed a short name for their legitimate listings are being suspended and removed from search results entirely. 

It is important to note that the issue does not seem to be affecting all Google My Business listings with short names. Still, the issue is widespread enough for many agencies to be sounding the alarm. 

Specifically, Joe Youngblood started alerting others about the issue last week, including sharing screenshots from a Facebook group where those affected were speaking out. 

As you can see, the issue only affected 2 of more than 10 listings the person above manages, with other listings using short names being entirely unaffected. 

The initial reports of the issue began early last week, but new cases are still being reported this week. SEO professional Lily Ray says one of her listings was suspended yesterday, almost immediately after adding a short name to the listing. 

While Google has not officially confirmed the problem, many say they have been able to get their listing successfully reinstating when notifying the search engine. 

With all this in mind, you might consider holding off on adding a short name to any of your Google My Business listings until the bug is fixed. If you already have a listing with a short name, it would be worthwhile to check that it is still properly showing in search results and has not been suspended.

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Business owners are more likely to be satisfied with their SEO if they paid more, says new study

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Shelling out extra money on search engine optimization (SEO) can be a scary move for any company, but a new study suggests it pays off. 

Findings from a survey of business owners found that those who pay above the average for SEO services were more likely to be satisfied compared to those who paid less. 

According to the data from Backlinko, the average amount small businesses in America pay for SEO services is $497.16 per month. 

However, those that spent more than $500 per month were 53.3% more likely to say they were “extremely satisfied” compared to those who spent less than that. 

What Business Owners Say About SEO

The responses come from a larger study conducted by Backlinko, which included surveying 1,200 business owners across America about SEO-related issues. 

It found that most small businesses see online optimization largely as a way to drive referrals and reviews, as well as improving Google search performance. 

Through these goals, they also see SEO as a way to bring in new customers and increase sales. 

Unfortunately, many of these businesses aren’t getting what they are expecting out of their SEO providers.

Just 30% of business owners said they would recommend their current service provider. 

Disappointed With SEO

The biggest issues were simply that businesses were not satisfied with the results and some search engine optimization service providers delivered poor customer service or responsiveness. 

Part of this may be that some businesses choose to work with freelancers. The results showed that those who worked with agencies were more likely to be satisfied than those who hired freelancers. 

More likely, though, is that many SEO agencies and service providers are likely overselling what their low-level services can accomplish. While any search engine optimization is better than none, many promise that low-cost options will lead to major gains.

Based on the findings, they are more likely to be satisfied by diving in and truly investing in their online optimization, rather than only dipping a toe in the water.

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Google creates new hub of marketing resources for small businesses

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Today is International Small Business Day, and Google is celebrating the day with a new hub full of marketing resources for small business owners and marketers.

Many of the tools and features included were developed as part of the ‘Google for Small Business’ initiative and were created using feedback from small business owners around the world. 

In the announcement, Product Management Director at Google described the initiative as a personal effort to help businesses save time and grow their business more effectively:

“I’ve had the opportunity to get to know many small business owners and the challenges they face. Most of them tell me that they need help saving time at work, or that they need easy tools to help them promote their business.”

In the new Google for Small Business hub, you will find:

  • Personalized Plans: By completing a few quick questions about your business and your current goals, you will receive a customized step-by-step plan you can follow to accomplish your goals.
  • In-Person Workshops: Stay up-to-date with any upcoming free Grow with Google workshops happening in your local area.
  • Latest News: Stay updated with the latest news about tools and services for small businesses.
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Google Responds To Wall Street Journal Report About Millions of Fake Businesses in Local Results

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A recent Wall Street Journal investigation has landed Google once again in the hot seat as the report claims Google Maps is filled with millions of fake business listings. 

Over the course of the article, reporters say they found some Maps search result pages where more than half of the local results included fraudulent or misleading information characteristic of a fake listing.  

For example:

“A search for plumbers in a swath of New York City found 13 false addresses out of the top 20 Google search results. Only two of the 20 are located where they say and accept customers at their listed addresses, requirements for pushpin listings on Google Maps.”

In some cases, the fake listings are simply phantom businesses with no real purpose or to misdirect customers. However, the Journal believes others are designed to scam potential customers out of large amounts of money. 

As you would expect, all of these practices are expressly forbidden by Google, but the Wall Street Journal says the policy is poorly enforced. 

In fact, the report says hundreds of thousands of fake listings are appearing monthly:

“Hundreds of thousands of false listings sprout on Google Maps each month, according to experts. Google says it catches many others before they appear.”

How This Hurts Businesses

The fake listings do more than cause consumers unnecessary frustration or potentially scamming customers. They also hurt businesses who are pushed out of the top search results by fraudulent businesses.

Getting your business into the organic local results without paying for ads is already a gamble that can involve hours of hard work optimizing your website and listing. Adding fake competition just makes the arena even more competitive and encourages more businesses to spend money on local ads instead. 

How Google Fights Fake Listings

Google openly acknowledges that it has an issue with fake business listings, though the company says it is already taking extensive steps to fight back. 

In an article on the company’s blog, Google explained:

“It’s a constant balancing act and we’re continually working on new and better ways to fight these scams using a variety of ever-evolving manual and automated systems. But we can’t share too many details about these efforts without running the risk of actually helping scammers find new ways to beat our systems—which defeats the purpose of all the work we do.”

Specifically, the search engine says it has removed more than 3 million fake business profiles over the past year – 90% of which were removed before they could ever be seen by users. 

Approximately 85% of these profiles were removed by Google’s automated internal systems, while around 250,000 fake business listings were reported by users and then removed. 

Google may be making significant efforts to fight the problem of fake business listings, but The Wall Street Journal makes it clear there is still much to be done.

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