Google is in the process of rolling out a new hacked page classifier which puts a notice below sites in the search listings believed to have malicious code or other hacking issues. The only problem is, many webmasters are reporting getting labeled as hacked incorrectly.

Yesterday, Google’s John Mueller acknowledged that a small number of sites are being mislabeled in the search results, which is obviously discouraging to anyone considering clicking on the link.

You can tell if your site is affected by simply searching for your site on Google and seeing if a small blue text appears below the title tag reading “This site may be hacked.” If you don’t see it, you’re in the clear. On the other hand, if you’re seeing that line it means your site has either been mislabeled or really has been hacked.

Mueller suggests having someone experienced in working with hacked sites to review your site to ensure there are no problems. If they give your site a clean bill of health, you will have to notify Google.

This Site May be Hacked

The search engine says to fill out this form if you believe your site is mislabeled as hacked. Once it is submitted, someone at Google will review it and remove the label if they also find no issues. There is no indication how long it will take Google to review your site and remove the label, especially with the number of sites reporting the problem.

For more information on resolving issues with hacked sites, see Google’s best practices.

facebookadvertising

Facebook is usually rather tight lipped about how it measures the impact and views for ads on their site, but today the social media giant offered some rare insight by saying the company doesn’t believe advertisers should be charged unless ads are seen by real people.

This might seem like common sense, but it is actually common for online advertising services to measure impressions based on how many ads are ‘served’, not how many are ‘viewed’.

Ads are counted as being ‘served’ so long as the ad renders anywhere on pages that are opened, even if the ad ends up never actually appearing on the screen. On the other hand, ‘viewed’ impressions only counts if they are displayed on the screen.

The metric isn’t perfect. There is no fool-proof way to ensure someone scrolling down a page will actually glance at an ad, as most Facebook users can tell you. Still, Facebook’s method of measuring impressions seems to be a more accurate and fair way of counting ad views than is typically used.

Facebook explains why it counts viewed vs served ad impressions in their blog post on the subject:

“At Facebook, we agree that viewed impressions are a better way to measure ad delivery. The reason is simple: if an ad is viewed it has a greater chance to drive value for an advertiser. That’s why we use viewed impressions to measure ad delivery across desktop and mobile.”

The company hopes to expand this measuring method to organic posts on the site in the next few months.

Google-Webmaster-Tools-LogoGoogle Webmaster Tools is usually the best friend for any webmaster trying to keep informed, but users have noticed the normally up-to-date service has not been updated in over a week.

The problem was noted by Search Engine Land last week and has been the main topic of conversation on the Webmaster Tools forums all weekend, but so far Google has no response.

The closest thing we have to a response comes from forum user ‘Kai Z’, who wrote “Known issue. […] Give it a few days to update/ return”. Normally forum posts like this wouldn’t carry much weight but it seems notable that Google webmaster trends analyst John Mueller marked this response as ‘best answer’. Naturally this has caused quite a bit of speculation but could potentially be meaningless.

The outage seems to line up with a similar issue in Google Analytics. Many users reported data in analytics was missing for Monday February 9, but Google that problem received a prompt response from Google on its product forums: “We’re sorry for our unusually bad case of the Mondays. We’ve fixed the issue and no data was lost. Analytics users should start seeing any missed [data] soon.”

Most likely the problem will be resolved fairly quickly, but the lack of transparency from Google on what is causing the lack of updating has caused some concern within the SEO community.

Valentine’s Day is huge for online retailers, but some e-commerce sites are already wondering why they haven’t felt the love this year. If your e-commerce business isn’t seeing the traffic or conversions you think you deserve during this time of year, consider some of following tips and statistics about the big day tomorrow.

valentines-day-and-ecommerce-large-picture

Online reviews can be the deciding factor in the success of small businesses or companies that are just starting out, and yet many businesses ignore the single most powerful free form of marketing. This infographic from Web Republic breaks down the current trends and effects of reviews including:

  • Amazon is the leading review site in America and 42% of all its customers have left at least one review.
  • Other top US review sites include Google+, Yahoo, Yelp, and TripAdvisor
  • Yelp is the review site with the most global traffic
  • 84% of all consumers read online reviews, reading an average of 4-6 reviews before they begin to trust a business
  • 76% of customers are willing to pay more for hotels with better reviews.

How are you encouraging happy customers to leave reviews?

Online Reviews infographic

Promoting a tweet on Twitter just got a lot easier. While users have been able to promote tweets in the past, it required going through the company’s self-service platform. Now users can use the “quick promote” tool to quickly and easily promote a tweet.

Twitter designed quick promote expressly with small and medium businesses in mind. All you have to do to increase your tweet’s visibility is go to your tweet activity dashboard at analytics.twitter.com. Then, you simply have to select the tweet you want to promote and click the option to promote the tweet in the left sidebar.

Quick_Promote_Image

For now, the service is relatively limited compared to Facebook’s extensive ad platform. Currently, Twitter only allows you to target quick promoted tweets to users similar to your followers. Although nothing is confirmed, it seems likely the company will expand the options in the near future.

The more useful features for small businesses hoping to increase their Twitter visibility is the ability to set small budgets and receive an estimate of how many people you are likely to reach.

After you’ve set the budget and promoted your tweet, you can watch its performance in real time using the analytics dashboard.

The service isn’t revolutionary, but it was in dire need for one of the most popular social platforms around. Now, small and medium businesses can benefit from Twitter ads in the same way big brands have been for over a year.

Online ads on Google’s AdWords network are a great way to reach a larger audience interested in your services, but breaking the rules can have harsh consequences. Google removed over 524 million “bad ads” from its ad network last year, and 214,000 of those advertisers are entirely banned from the service due to their bad behavior according to a recent announcement from Google.

“While this represents a tiny fraction of the total ads on our platform — the vast majority of advertisers follow our policies and act responsibly — we continue to remain vigilant to protect users against bad advertising practices,” Vikaram Gupta, director of ads engineering at Google, wrote Tuesday in the post.

The latest data shows several improvements from past years, such as a distinct drop in banned advertises for promoting counterfeit goods, but Google says it is a “constantly evolving fight” and the war against bad ads is far from over.

The announcement highlighted several of the “bad ads” trends that dominated 2014, including more than 43 million ads trying to trick users into clicking, over 4.3 million ads containing copyright infringement issues, and over 9.6 million ads containing healthcare-related violations.

The following infographic breaks down Google’s efforts to weed out bad advertising last year:

Google_BadAds_Infographic_Feb02-Final

For years, Google has had a strong hold on the search industry, maintaining over a 75% market share for the desktop search market. If recent months are any indication however, that grip appears to be loosening.

According to the latest data from StatCounter, Google’s desktop search market share dipped below 75% for the first time since July 2008, continuing a downward trend that started in November.

US Search Share Jan

In November, Mozilla replaced Google with Yahoo as the default search engine on its Firefox web browser. Initially Google didn’t seem to be concerned, but a three month drop in search share seems to be finally getting their attention.

In mid-January Firefox users who visited the Google homepage were greeted with a banner encouraging them to set the search engine as their default. At the same time, Google also began tweeting instructions for how to replace the search engine.

US Search Share Jan Firefox

Since the five-year agreement was made between Yahoo and Mozilla, Yahoo has been consistently gaining ground, already replacing Bing as the second most popular desktop search engine. In total, Yahoo has nearly tripled its share of the desktop search market on Firefox, climbing to over 28% from less than 10% in November.

In the long run, it is still unclear whether Yahoo is going to be able to continue its ascent. While the changes are substantial, Firefox is also the least popular major desktop browser available. The change is search share is also limited to desktop, suggesting users aren’t so much choosing a new search engine but accepting what they are being given.

Despite these challenges, Aodhan Cullen, CEO of StatCounter, says Yahoo is already beating the odds:

“Some analysts expected Yahoo to fall in January as a result of Firefox users switching back to Google. In fact Yahoo has increased US search share by half a percentage point. It will be fascinating to see if these gains continue.”

It will be interesting to see if the trend continues and how Google might try to persuade more users to actively choose their search engine over the default.

fbadsFacebook is making it a lot easier to measure the amount of new business you get from ads on the social media site, according to a new announcement from the company.

 

Facebook has always made it easy to see how your ads are performing in terms of clicks and views, but gauging actual sales from ads hasn’t been so easy. Now, a mew metric called ‘conversion lift measurement’, Facebook claims they can accurately measure the amount of business attributed to ads.

Here’s how conversion lift is measured:

  • When a Facebook campaign begins, two groups are created. One is a random test group of people that see the ads in the campaign, and the other is a control group of people that don’t see the ads.
  • Advertisers share conversion data with Facebook throughout the campaign. Facebook determines additional lift generated from the campaign by comparing conversions in the test and control groups.
  • Any increase in sales in the test group is the result of a ‘conversion lift’ provided by the Facebook ads.

The best part of online advertisement is being able to track nearly every aspect of your advertisement’s performance, but there are still gaps where marketers have had to rely on faith and intuition. Thanks to conversion lift measurement, there’s now one less blind spot.