Tag Archive for: Social Media Marketing

Anecdotal evidence has suggested Facebook has been losing popularity with teens for years. Now, research from Pew Research Center confirms it.

Based on a survey of American teenagers between 13 and 17, just 32% of teens are using Facebook.  For comparison, a similar survey in 2015 showed that 71% of teens were active on Facebook at the time. Meanwhile, the majority of teens are moving to newer platforms such as TikTok and Snapchat.

However, the most universally popular social network among teens remains YouTube, by a wide margin. Based on the survey results, more than 95% of American teens use the video-sharing platform regularly,

Here’s the full list of most popular social networks among US teens:

  1. YouTube (95%)
  2. TikTok (67%)
  3. Instagram (62%)
  4. Snapchat (59%)
  5. Facebook (32%)
  6. Twitter (23%)
  7. Twitch (20%)
  8. WhatsApp (17%)
  9. Reddit (14%)
  10. Tumblr (5%)

Notably, the report indicates there are some slight differences in social media between genders:

“Teen girls are more likely than teen boys to say they ever use TikTok, Instagram and Snapchat, while boys are more likely to use Twitch and Reddit. Boys also report using YouTube at higher rates than girls, although the vast majority of teens use this platform regardless of gender.”

How Often Teens Are Using Social Networks

When the survey asked teens about how regularly they use the top four platforms, here’s what they had to say:

  • Close to 75% of teens visit YouTube at least once a day, with 43% saying they visit several times daily.
  • TikTok is used daily by 58% of teens, with 32% visiting several times daily.
  • More than half (51%) visit Snapchat daily, and 29% say they visit several times daily.
  • 50%  visit Instagram daily, including 27% who visit several times daily.

Additionally, the report revealed that many teens feel attached to social media with over half (54%) saying it would be difficult to give up social media. At the same time, just 36% of teens are concerned they spend too much time on social media.

For more findings, read the full report from the Pew Research Center here.

Twitter is introducing a new feature called the Location Spotlight that will make it easier for your online fans to become your real-life customers. 

With the Location Spotlight feature, businesses with physical locations can add store details like your address, phone number, store hours, and even a map showing your location. You can also add links to your website or make it possible to quickly call or message your company.

New Name For Wide Release

This feature is not entirely new to the platform. However, this is the first time many brands will have access to the profile module. 

Twitter tested much of this feature with a small number of well-known professional accounts, calling it the ‘About Module’ at the time. Now, Twitter is bringing this tool (and its new name)  to all businesses with professional Twitter accounts.

How To Get Access

Once you are eligible, update your Location Spotlight by following these steps

  1. Select ‘Edit Profile’
  2. Find and click the ‘Edit professional profile’ button near the bottom of the page
  3. Select ‘Profile Spotlight’
  4. Enter your business details (including your address, hours, website, and contact info)
  5. Select ‘Publish’ to save and display these details on your profile.

A new comprehensive report from TopRank Marketing indicates that B2B influencer marketing is more effective than many would have expected.

The 60-page report includes survey data, case studies, and information collected through extensive analytics analysis. 

Among all this information is the finding that 86% of B2B businesses report being successful in using influencer marketing to reach their goals. Specifically, the survey found that:

  • 86% of businesses say influencer marketing is moderately or very successful
  • 72% say it helped improve their brand reputation
  • 70% say it improved brand awareness
  • 56% say it drove new leads
  • 33% say it generated revenue for their company

B2B Influencers Aren’t Your Usual Influencers

These findings might surprise many business owners who are imagining a TikTok star promoting manufacturing equipment or professional services.

As the survey makes clear, though, the most effective B2B influencers are often not the figures with the biggest follower or subscriber counts.

“Audience size matters less than audience relevance. The sheer number of followers isn’t as important to marketers as relevance, credibility and expertise. Those with a large audience can help with the reach of a campaign, but it’s vital to include more influential people with smaller audiences.”

Instead, the most effective partnerships with influencers are those who are seen as industry experts or professionals with personal experience in your industry. According to the survey results, B2B companies partner with influencers who are:

  • Industry experts and analysts (77%)
  • Internal executives (56%)
  • Niche experts (48%)
  • Customers (46%)
  • Professional influencers (45%)
  • Employees (42%)
  • Prospects (12%)

The importance of only partnering with influencers who are relevant to your field or audience is also reflected in the answers to what qualities are most important for B2B influencer marketing:

  • Relevance of audience (98%)
  • Audience sees them as trustworthy (87%)
  • Subject matter expertise (78%)
  • Values align with the brand (69%)
  • Influencer publishes on at least one platform (65%)
  • Ability to create content (54%)
  • Size of audience (49%)
  • Professional credentials (42%)
  • Advocate for our brand (33%)

What Types of Influencer Marketing Are Most Effective

As for what types of content brands are making with influencers, the results clearly favored webinars, though other content like social media or blog posts were also popular with brands:

  • Webinars (81%)
  • Social media (74%)
  • Blog posts (71%)
  • Recorded video (67%)
  • Interviews (62%)
  • Podcasts (52%)
  • Live video (48%)
  • Case studies (38%)
  • Industry (33%)
  • Interactive content (31%)
  • Third-party analyst (29%)
  • Social audio (22%)
  • Infographics (17%)

For more, you can get the full 60-page report for free here.

Since it started testing a new fullscreen redesign, Instagram has come under heavy criticism from users – including high-profile figures like the Kardashians

Now, in a recent video, Head of Instagram Adam Mosseri seems to agree that the new design is not delivering the quality experience the company had hoped for.

In the video shared on Twitter, Mosseri explained the redesign is “not yet good” and that the new layout will likely see some revisions before it becomes the default for all users. 

However, Mosseri also emphasized that the platform will not be backing away from its current direction. Recommended posts and a new emphasis on video are going to be major parts of the final redesign despite the public demand to “make Instagram Instagram again.”

More Changes Are Likely

The ongoing test has made quite a splash, but it is actually only being shown to a relatively small number of users.  While it captures what Instagram is trying to achieve, it is not up to the standards of the company.

“It’s a test to a few percentage of people out there, and the idea is that a more full-screen experience, not only for videos but for photos, might be a more fun and engaging experience. But I also want to be clear. It’s not yet good, and we’re going to have to get it to a good place if we’re going to ship to the rest of the Instagram community.”

Photos Aren’t Going Anywhere

Much of the anger about the new layout comes from the opinion that Instagram is becoming too much like TikTok by prioritizing video content. 

Though Mosseri emphasizes the platform is always going to be a photo-sharing app at its core, it also needs to grow and expand.

“I want to be clear — we’re going to continue to support photos. It’s part of our heritage. I love photos and I know a lot of you out there love photos too. That said, I need to be honest, I do believe that more and more of Instagram is going to become video over time. We see this even if we change nothing.

We see this even if you just look at chronological feed. If you look at what people share on Instagram that’s shifting more and more to videos over time. If you look at what people like and consume and view on Instagram, that’s also shifting more and more to video over time even when we stop changing anything. So we’re going to have to lean into that shift while continuing to support photos.”

Recommended Posts Are Staying In Your Feed

Another major complaint from users revolves around the inclusion of recommended content in the main feed. 

Recommended posts show content from other users you don’t currently follow. The inclusion of this type of content upset many users who found the recommended content irrelevant or poor-quality. 

Though these recommended posts are going to be sticking around, Mosseri said it is a work in progress and offered tips on how to improve the quality of recommendations:

“Recommendations are posts in your feed from accounts that you do not follow. The idea is to help you discover new and interesting things on Instagram that you might not know even exist. “It’s a test to a few percentages of people out there.”

Now, if you’re seeing things in your feed that are recommendations that you’re not interested in, that means we’re doing a bad job ranking, and we need to improve. And you can X out a recommendation, you can even snooze all recommendations for up to a month or go to your ‘following’ feed.

But we’re going to continue to try to get better at recommendations because we think it’s one of the most effective and important ways to help creators reach more people. We want to do our best by creators, particularly small creators, and we see recommendations as one of the best ways to reach a new audience and grow their following.”

Facebook’s revamped home feed is finally here after weeks of rumors and leaks.

The new home feed was announced by Meta CEO Mark Zuckerberg on the social network and explained in further detail in a Facebook Newsroom post over the weekend.

The big revamp is made up of two changes to users’ feeds which aim to bridge the gap between what people have come to expect from Facebook and the video-heavy experience made popular by TikTok.

These changes are:

  • The Home tab will act as a “discovery engine” through personalized content recommendations, including an increased focus on Reels and Stories.
  • A new Feeds tab will showcase content from specific types of sources, including friends, groups, and Pages. This content will be in reverse-chronological order.

As Zuckerberg said in his announcement:

“One of the most requested features for Facebook is to make sure people don’t miss friends’ posts. So today we’re launching a Feeds tab where you can see posts from your friends, groups, Pages and more separately in chronological order. The app will still open to a personalized feed on the Home tab, where our discovery engine will recommend the content we think you’ll care most about. But the Feeds tab will give you a way to customize and control your experience further.”

Does This Affect Your Ads?

According to the information available, advertisers should be largely unaffected by the revamped home feed for now. Facebook ads will continue to appear in all feeds. It is, however, unclear how engagement might differ between these feeds and how this might influence future ad updates.

Pinterest is angling to make itself the leading social network for e-commerce activity with a slew of new features and advancements for shopping. 

As the announcement for the updates explains, Pinterest has seen a surge in the number of merchants listing their products on the platform (up 87% in Q1 of 2022 alone).

Now, the company is hoping to double down on this with a new Pinterest API for Shopping, Product Tagging for Pins, Videos in Shopping Catalogs, and the introduction of a Shop Tab on Business Profiles:

“At Pinterest, our goal is to turn inspiration into action, and our vision for shopping is to make it possible to buy anything Pinners are inspired by on the platform. In 2021, the number of Pinners engaging with shopping surfaces on Pinterest grew over 215%, and 89% of weekly Pinners use Pinterest for inspiration in their path to purchase. The new shopping features such as the API for Shopping allows brands and retailers to reach high-intent Pinners during the earliest stage of their shopping journey with the most updated catalog data.”

Pinterest API for Shopping

Pinterest wants to make it easy to manage your products no matter how large your inventory is. With the new API for Shopping, you can more accurately manage metadata for your products with early tests showing the tool was 97% accurate.

Product Tagging for Pins

Though the social network is leaning more heavily into the world of shopping, the main focus is still on Pins that users and brands share. With Product Tagging, you can make your pins a seamless part of your sales process. Once you have tagged your products in pins, shoppers can easily click on the tags to be immediately taken to a sales page.

Video in Catalog

The typically image-based social network is gradually integrating video. The latest move in this direction is the ability to use video assets in product catalogs to showcase your products in motion.

Shop Tab on Business Profiles

Make your online store a more prominent part of your business profile with a new tab dedicated to your shop. According to early tests, approximately 30% of Shopify merchants said they got their first attributed checkout directly from this high-intent shopping feature.

TikTok is still considered a niche social media site by some, but the platform has grand ambitions to keep growing into an even bigger platform in the future. 

In TikTok’s first-ever company event, held as part of the 2022 Cannes Lions International Festival of Creativity, the company’s leadership spoke about the challenges facing the platform and their plans to overcome them.

Company leadership addressed a range of topics, including shopping across the platform, user safety, iOS 14’s impact on online advertising, and more. Let’s go over some of the highlights:

Advertising Updates

Though it has already amassed hundreds of thousands of advertisers, TikTok’s president of global operations solutions, Blake Chandlee says the company’s current goal is in the millions.

To do this, TikTok is expanding its advertising toolset and creating new features to help advertisers measure the quality of ads.

Managing director and global head of monetization product, strategy, and operation, Ray Cao, also addressed the impact of Apple’s iOS 14 on its advertising operations. 

This update made it difficult to target and track ads to many users as it gave users the option to block many forms of online tracking. However, Cao says the social network will overcome this by increasing the options for contextual ad targeting.

At the same time, TikTok is working to improve brand safety by better assessing what type of content an ad may be associated with. 

As Francis Stones, head of European brand safety explained, the company’s review process now analyzes sounds, text, emojis, and imagery to ensure brands do not become associated with something problematic.

TikTok Shopping Features

Along with these updates to TikTok’s advertising services, the platform is also continuing its efforts to develop its live shopping functionality.

Global head of business marketing, Sofia Hernandez explained that the new feature is being developed to allow brands to take advantage of user-created content quickly and easily, though further details were unavailable.

As TikTok grows into a major force on today’s internet, it is working to provide brands and advertisers with the types of features they have come to expect from social networks. While this is just a small look at the platform’s direction for the future, it shows that the newly popular social network intends to keep growing with its userbase.

Facebook is preparing for a major overhaul of its main feed to turn it into a “discovery engine” geared towards video content, based on a newly leaked internal memo.

The memo, written by Head of Facebook Tom Alison, was first sent to employees on April 27, though it was only recently obtained and published by The Verge. This suggests the changes to the main feed may be coming sooner rather than later, however, the memo does not give a date for the update to arrive.

What Is a Discovery Engine?

It may seem like corporate jargon, but the move towards being a ‘discovery engine’ indicates a major change in priorities for how Facebook’s main feed functions.

In general, the term ‘discovery engine’ simply refers to helping users find more interesting content from accounts or pages they are not connected to. What makes this such a big change is that Facebook has always focused on content shared by connections like friends and family.

This opens the door for Facebook to become more of a general content aggregator than the more personal social network it has always been.

Facebook’s Top Three Priorities

In the memo, Alison identifies three near-term priorities that the social network believes will help create a place where people can find and share engaging content. These are:

  • Make Reels successful.
  • Build world-class recommendations technology.
  • Unlock messaging-based sharing.

By focusing on these three goals, the platform aims to expand the ways people publish and share content with each other.

What Will The New Facebook Feed Look Like?

While the memo does not go into many specifics about what the new Facebook feed will look like, The Verge’s Alex Heath spoke with Alison to find out how he is envisioning the new feed experience:

“Here’s how the future Facebook app will work in practice: the main tab will become a mix of Stories and Reels at the top, followed by posts its discovery engine recommends from across both Facebook and Instagram. It’ll be a more visual, video-heavy experience with clearer prompts to direct message friends a post. To make messaging even more prominent, Facebook is working on placing a user’s Messenger inbox at the top right of the app, undoing the infamous decision to separate the two apps eight years ago.”

Instagram is rolling out an update that expands its sensitive content filter in ways that may reduce how many people see some content.

Though the Sensitive Content Control was launched almost a year ago, in July 2021, the tool only influenced the type of content users saw in their Explore feed.

According to a new announcement, though, the newly updated version of this tool lets users control how much “sensitive content” they see across practically every section of Instagram including:

  • Search
  • Reels
  • Accounts You Might Follow
  • Hashtag Pages
  • In-Feed Recommendations
  • How Instagram is Controlling Sensitive Content

As the company explained, this does more than limit obviously inappropriate content, including graphic violence or illegal acts. It also covers “posts that don’t necessarily break our rules, but could potentially be upsetting to some people.”

This includes, but is not limited to:

  • Content showing violence, including fighting between individuals
  • Sexually explicit or suggestive content, such as people in see-through or revealing clothing
  • Content promoting controversial or dangerous products such as tobacco, vaping, adult products, or pharmaceutical drugs
  • Content promoting or showing cosmetic procedures
  • Content or pages which sell products or services targeting health, including weight-loss supplements

Following the new update, users can select between three different levels of sensitive content moderation:

  • Less: Restricts sensitive content to the greatest amount
  • Standard: The default state for all users, which automatically limits some sensitive content
  • More: Users over the age of 18 can opt-in to see the widest range of content, including sensitive content which does not directly violate Instagram’s rules and guidelines.

Why This Matters

While most upstanding brands are normally unaffected by these types of updates, this could potentially have a much wider effect on companies or pages across a huge range of industries. 

The undefined nature of what constitutes “sensitive content” raises eyebrows, especially when it includes some content many users may not find controversial or objectionable. Additionally, users are having some content filtered out by default and must essentially opt out of this tool if they are of age. 

This creates the potential for Instagram to start limiting the reach of content from many companies who had previously found success using the platform to reach their audience. How large the impact of this is yet to be seen. If you see a significant drop in the number of people seeing your Instagram posts in the next few weeks though, you probably know why.

As social networks have grown into the central platforms most people use to find all sorts of information (including trends, news, and everything else), their feed algorithms have likewise grown in influence. They dictate what information you take in, what you buy, and how you see the world.

Due to this and the fact that the inner workings of these algorithms tend to be well-guarded secrets, these feed algorithms also tend to be surrounded with myths and misunderstandings. In attempting to reverse engineer these algorithms to better understand how to get the greatest reach, incorrect assumptions become accepted as fact which is allowed to spread without a clear explanation from the developers behind these feeds.

That’s why LinkedIn’s VP of Engineering, Sabry Tozin, is using a new blog and video series called “Mythbusting The Feed” to set the record straight on how the professional-focused social network surfaces content.

In the first set of videos, Tozin starts out addressing two questions:

  • “What kind of conversations are welcomed on LinkedIn?”
  • “What does it mean to be professional when it comes to content on LinkedIn?”

Here’s what he had to say.

What Kind of Conversations Are Preferred By LinkedIn’s Feed Algorithms?

While LinkedIn technically allows for posts about any topic, it is obvious that the feed algorithms prefer content that is authentic and relevant to other users. 

Since the platform is aimed at connecting professionals around the world, these discussions tend to be related to issues experienced by leaders and workers, such as the experience of switching to working from home, how you approach your career, or recent news from your business.

As Tovin says:

“We welcome all sorts of conversations on LinkedIn, but primarily we want to have conversations that people care about. Where the things they talk about, and the content they generate, are about things that are authentic to them, and resonate with them, but also make them feel like they’re connected to their communities.”

In the video, he also notes that LinkedIn sees a lot of activity around topics that may not be easy to discuss in person or at the office:

“Another thing we’ve seen is conversations that may be hard to talk about like mental health and wellbeing, other than productivity and how people think about working, but what that truly means to them.

We see LinkedIn as a place to have that conversation, and our technology teams are finding ways to enable that, to keep it safe, and for members to feel like this is a place where they can actually talk about everything that’s authentic to them.”

Does Content on LinkedIn Need To Be Strictly Professional?

As a social network targeted at professionals, there is an assumption that the platform’s algorithms will favor content that is formal, purely related to careers or industries, or strictly “professional”. 

Of course, this forgets that LinkedIn is a social network first and foremost. As such, it blurs the line between personal and professional, allowing you to celebrate personal growth which may only be tangentially related to your career. 

For example, it is not uncommon for content related to a range of personal milestones such as getting married, reaching a personal goal like weight loss, or overcoming an obstacle that may have been holding you back.

As the video explains:

“Think of LinkedIn as a place to have an authentic conversation and not limit it to one topic or another because so many of those things go hand in hand.”

More To Come

In the coming weeks, Sabry says he will discuss even more about how LinkedIn’s feed algorithms work and common myths about the algorithms including:

  • How the Algorithm Works and Personalizing The Feed
  • Content Distribution and How LinkedIn Works To Address Bias