Tag Archive for: Social Media Marketing

Following leaks, Twitter has made its content recommendation algorithm completely available to the public – laying bare how the social network works and what sort of posts are most likely to succeed. 

Along with a lot of interesting details involving which types of content are best received, how your interactions with others affect you, and how poor grammar may hurt you, the code also includes a number of concerning details that have made human rights groups concerned. 

Let’s talk about all the most notable parts below:

Likes Count Most

Likes seem like the easiest type of interaction you can get from other users but don’t underestimate them. The code shows that likes are easily the most important type of engagement compared to retweets or replies. 

The system assigns points to each type of interaction, with each point giving a boost to a post’s visibility. In the current system, a single like gives a post 30 points. Retweets are not far behind, giving 20 points. Shockingly, replies are practically meaningless in comparison, giving just a single point for each reply. 

This means that all the conversation in the world doesn’t matter if users aren’t also liking your posts. 

Pics and Videos Are Important

Less surprisingly, the source code confirms that posts containing visual media are largely preferred over plain text. 

Linking Out Is Frowned Upon

This is another one that has been suspected for a while but has been confirmed by the source code. 

For the most part, Twitter does not want you to link users off the platform. It makes a simple type of sense. Twitter’s goal is to keep people on the app as long as possible, and each link represents a chance for users to leave the app. 

To combat this, the site largely downplays posts containing links unless they are coming from accounts that already have a lot of interaction on their posts. 

Twitter Blue Helps

Elon Musk has not been shy about his plans to make Twitter more of a pay-for-play platform through his pet project, Twitter Blue. Since its reveal, one of the touted benefits of the premium subscription is increased visibility, which is backed by the source code. 

This is not a guarantee you’ll suddenly get a ton of exposure if you sign up for Twitter Blue, though. Accounts are just given points toward their overall algorithm ranking if they are subscribed. 

Poor Spelling Costs You

For a site with the most limited options for editing posts after they go live (only available to Twitter Blue subscribers for 30 minutes after a tweet is posted), Twitter is surprisingly uptight about spelling and grammar. The source code indicates that posts with poor spelling and grammar may be demoted as a form of spam prevention.

The Controversial Stuff

Lastly, we come to the most eyebrow-raising details contained within the source code because of how Twitter appears to be handling international conflicts and vulnerable groups. 

Based on the available code, Twitter seems to be limiting the visibility of posts talking about the ongoing war in Ukraine as hate-based content. This is particularly problematic as many human aid groups have relied on social networks like Twitter to drive donations, awareness, and support.

Another hot-button topic that seems to be directly targeted by Twitter’s code are transgender individuals. Users found that several terms relating to transgender people are suppressed on the platform, particularly when sharing links to other sites containing those terms. Meanwhile, activists say that the platform is not limiting pages containing hateful terms.

Musk says part of the decision to make this source code open to the public is the hope to identify problems that can be quickly fixed by the team to improve the recommendation algorithm. As such, the code should be seen as a work in progress. Still, it is worth taking time to familiarize yourself with everything in the recent code if you drive sales for your business through Twitter.

LinkedIn revealed a slew of new features designed exclusively for businesses this week, including content creation, new ways to engage with other companies, and easier ways to have live discussions with others.

Let’s look at all the new features in a bit more detail:

Improved Post Scheduling

Though LinkedIn has offered the ability for regular users to schedule posts ahead of time since late 2022, the feature has not been available to business pages until now. 

Now, business pages can create and schedule posts up to three months ahead of time. Not only does this make it ensure you’ll be delivering steady content to your users, it gives you the chance to prepare a content calendar ahead of time to be more considerate of what type of content you are posting and when. 

While the feature is currently only available to desktop users, LinkedIn says it will be coming to mobile apps soon.

First-Party Audio Events

LinkedIn is rolling out a new, built-in way to hold live audio events on the platform. This means you’ll be able to host audio-based discussions with your followers and other experts in the field without needing to use third-party external apps. 

While hosts will have control over the discussion and who gets to speak, users will be able to engage with the conversation using emojis or requesting to speak in the chat.

Automated Job Postings

LinkedIn has created a way for small businesses with under 1,000 employees to automatically create and share job postings.

Once activated, the feature generates and shares an open role job posting as a pre-scheduled post which can be edited after it is posted.

However, the announcement says that the feature will not be available for what are vaguely described as “basic jobs.”

Follow Other Pages From Your Page

LinkedIn Pages can now start following other Pages, allowing you to have B2B conversations without necessarily going through a personal LinkedIn account. Additionally, this makes it easier to find conversations relevant to your field happening across the platform.

All of these new features aim to expand the functionality of business Pages and make it easier to engage with your audience. By using these, you’ll be able to find new connections, foster better relationships with leads, and be able to become an authority in your field faster.

TikTok is making it easier for brands of any size to use licensed music on the platform with its new Sounds for Businesses service. 

With this, small businesses will be much more able to afford popular songs in their ads, videos, and other organic content through the TikTok Audio Library. 

Why Licensed Music Is Important For Marketing

For brands trying to rise above the noise on social media, using licensed songs is a crucial part of getting users’ attention.

Even more, TikTok says its research shows 68% of users find remembering a brand’s message easier when it is paired with a popular song they like. Of those, 62% said they would take time to learn more about a brand if they enjoy the song. This is because users feel like a brand may have similar tastes to theirs if they choose music they like as well. 

Unfortunately, licensing music is not easy – especially for smaller brands. It is not always clear who to contact to license a piece of music and costs can quickly stack up. 

Trying to slip a popular song into your marketing materials without paying isn’t likely to work either. TikTok (and all other social networks) use automated tools to identify music that may be infringing on a copyright claim. When this happens, the app removes your audio entirely – potentially ruining your message in the process. 

With this new library of licensed music, brands can now avoid this entire complicated and expensive process by choosing from over 500,000 licensed tunes and sounds. 

How To Use TikTok Sounds for Businesses 

TikTok’s Sounds for Businesses library is available to brands creating content and ads on both desktop and mobile.

On desktop, the Audio Library is within the Creative Center. Here, you can filter audio by theme, genre, mood, and length to find the perfect match. 

For mobile users, licensed songs can be added when creating a new post by tapping “Add Sounds” and filtering the results to licensed music. 

Sounds for Businesses is rolling out now. For more, read TikTok’s announcement here.

A new report from Forbes confirms that TikTok employees can and do promote specific videos across the platform – effectively deciding what goes viral.

Several current and former employees reported that some employees have access to this ability via a “heating” button which overrides the platform’s usual algorithm to ensure as many users can see content as possible.

What Is “Heating”?

An internal TikTok document called the “MINT Heating Playbook, “The heating feature refers to boosting videos into the For You feed through operation intervention to achieve a certain number of video views.”. 

According to the company, this heating button is intended to boost videos that will “introduce celebrities and emerging creators of the TikTok community.”

Though it was never explicitly stated that every video in the For You feed was selected and placed using the algorithm, that has always been the public understanding of how the feed works. Behind closed doors, it appears things have been a little different.

TikTok Used Heating To Encourage Partnerships

The social network doesn’t altruistically use this algorithm to promote creators who show promise.

Several former employees said the company uses the process regularly to help attract businesses and influencers.

In response, TikTok spokesperson Jamie Favazza didn’t dispute the nature of heating, but downplayed how often it is used:

“We promote some videos to help diversify the content experience and introduce celebrities and emerging creators to the TikTok community,” TikTok spokesperson Jamie Favazza told Forbes. “Only a few people, based in the U.S., have the ability to approve content for promotion in the U.S., and that content makes up approximately .002% of videos in For You feeds.”

What Favazza doesn’t mention is that heated videos make up 1-2% of daily video views according to the MINT Heating Playbook.

Do Other Social Networks Boost Videos?

It has long been suspected that most social networks manipulate their feeds to encourage partnerships with brands or content creators. However, TikTok is the only one so far to have a practice like this confirmed. 

Last week, Twitter CEO Elon Musk suddenly revealed that view counts would be publicly visible for all tweets – not just videos shared on the platform. 

Previously, this data was only available to the user who posted a tweet through the post insights tools for creators. 

The view count appears alongside other engagement metrics such as likes and retweets, below the main content of a tweet. The number also refreshes in real-time.

As Musk said during the announcement, the view count is meant to draw attention to the number of Twitter users that do not typically engage with tweets in public ways – such as commenting or liking:

“[This] shows how much more alive Twitter is than it may seem, as over 90% of Twitter users read, but don’t tweet, reply or like, as those are public actions.”

Twitter users did not appear to be on board with the newly viewable impressions counts, though many complained that the lack of engagement compared to views actually demoralizes creators. It is also a strange time to introduce impression counts when there has been widespread frustration about falling engagement across the platform.

After days of backlash about the feature, Musk said that the platform would be adding the option to turn off view counts. 

In response to a comment from someone who disliked the design of Twitter since adding the view count, Musk said the platform will “tidy up the esthetics & add a setting to turn it off.”

Still, the controversial CEO remained positive about the feature, saying “I think almost everyone will grow to like it.”

After a somewhat chaotic rollout for Twitter Blue Verified for standard users, the company is beginning the process of launching Blue for Business.

The new subscription option will distinguish verified businesses from verified individuals through a unique gold checkmark, square profile pictures, and the ability to link affiliated Twitter accounts.

Those who are linked as an affiliated account, such as accounts of employees, will be given a different badge next to their verified individual checkmark. 

For example, you can see the difference between the official Twitter account and the linked affiliated account for an employee below: 

Blue for Business example

It is unclear what other benefits Blue for Business accounts receive by subscribing – other than the ability to distinguish themselves from potential impersonators.

However, the announcement does describe some ways Twitter sees Blue for Business being used by brands:

“By creating this connection, we’re making it possible for businesses to create networks within their own organizations–on Twitter. Businesses can affiliate their leadership, brands, support handles, employees or teams. Journalists, sports team players or movie characters can all be affiliated. You name it, we got it. Each affiliate will be verified and officially linked to their parent handle based on a list provided by the parent business. We will share any new criteria, pricing or process as we update them.”

Currently, Blue for Business is limited to a pilot run of select accounts. It is expected to roll out broadly to brands that want to subscribe early next year. Most likely, we will learn more about exactly what the service has to offer brands other than verification.

Though TikTok is mostly known for its video content, the platform’s latest feature is a throwback. Along with new editing abilities and longer captions for content, TikTok has revealed it is introducing a Photo Mode within its app.

What Is Photo Mode?

As announced in a recent blog post, TikTok’s Photo Mode is a new post format that creates a carousel or slideshow of still images for users to share.

Along with their original images, users can add music, filters, stickers, and more to the carousel.

Ironically, the new post format is very similar to the type of content found on Instagram – which has been repeatedly accused of copying TikTok’s features.

Though nearly every popular social network has incorporated aspects of TikTok’s layout and features in the past year or two, Instagram has received the most criticism for the ways it has borrowed from the newer platform. This may be partially because many view the two platforms as rivals.

Enhanced Editing Features

Along with the reveal of Photo Mode, TikTok introduced new editing tools for videos, photos, and more. 

As the blog post says:

“TikTok’s enhanced editing tools allow you to easily adjust clips, sounds, images, and text in a new editing environment, all within TikTok’s creation flow.”

With the new tools you can:

  • Edit clips: Stack, trim, and split video clips.
  • Edit sounds: Cut, trim, and set the duration for sounds.
  • Edit and position text: More easily edit, position, and set the duration for text.
  • Add overlays: Add photo and video overlays for picture-in-picture (or video-in-video) stacking.
  • Adjust video speed: Speed or slow the pace of video clips.
  • Frame content: Rotate or zoom in and out of frame of individual clips.
  • Add sound effects.

The new features, including Photo Mode, have been rolled out to all users in the U.S. and most other countries.

LinkedIn introduced three new features for Pages recently to make it easier for brands to develop better connections with their audience.

With these new features, your business can improve its content, help guide the conversation in your comments, and highlight your company values more prominently.

While the company only recently announced these features, they have been rolling out to users throughout the past month. So some may just now be getting access, you may have spotted them across the platform already.

Post Templates for Pages

Having trouble generating content that actually sparks reactions and conversation? LinkedIn has introduced new, free, and customizable post templates for Pages to make sharing enticing content easier than ever.

Available in the mobile app, simply tap the “use template option” from the post menu and select from a variety of pre-created templates with clickable calls-to-action. Once selected, each template can be customized with unique colors, fonts, text, and more to deliver a post that stands out and drives conversation.

Pinned Comments

Comments sections on popular posts can be hard to control, but LinkedIn is making it easier to guide conversations with pinned comments at the top of your brand’s posts.

You can also use this to highlight particularly helpful or thoughtful comments from others.

Pinned comments can be changed at any time so you can shape the conversation happening in real-time. 

Any responses to the pinned comment will also appear at the top of the thread, encouraging others to continue the conversation in that direction.

Featured Commitments Section

The new “Our featured commitments” section of LinkedIn Pages makes it possible for brands to showcase their company values to job seekers or potential business partners.

In this section, you can highlight up to 5 commitments to specific values, including:

  • Diversity, equity, and inclusion
  • Career growth and learning,
  • Work-life balance
  • Social impact
  • Environmental sustainability

Once you have selected your values, you can also host content that specifically demonstrates the ways your company upholds these values, such as videos, reports, certifications, or other types of content.

Creators on TikTok are receiving way more space to describe their content and optimize it for the platform’s search engine. Over the weekend, many users started to notice that the limit for descriptions has increased from just 300 characters to over 2,000 characters.

The increase doesn’t just give creators more space to explain their video or page. Longer descriptions will also make it easier for TikTok to understand the content better, better include it in search results, and make more informed recommendations for users.

When you consider the impact these descriptions will have across the platform, it becomes clear that content descriptions are becoming a powerful optimization signal for those wanting to stand out on the increasingly competitive app.

How We Learned About Expanded Video Descriptions

It is unclear exactly when the feature started rolling out, but social media analyst Matt Navarra called attention to it Friday with a screenshot of a notification he received in TikTok’s app.

The full message says:

“You can now type up to 2200 characters in your posts’ descriptions: This allows you to express more details about your creations, describing what your videos show, giving you the opportunity to get closer to your audience, generating more engagement while becoming more searchable and better recommended by TikTok to viewers.”

TikTok is Becoming a Search Engine

If you haven’t spent much time on TikTok, it may come as a bit of a shock to learn that young people are increasingly using the platform as an alternative to Google’s search engine.

The phenomenon is so widespread, that Google has publicly addressed the shift, with Senior Vice President Prabhakar Raghavan stating:

“In our studies, something like almost 40% of young people, when they’re looking for a place for lunch, they don’t go to Google Maps or Search. They go to TikTok or Instagram.”

The longer descriptions signify that TikTok is also fully aware of this phenomenon and is prioritizing ways to improve its search results. For example, creators now have more flexibility to describe what happens in a video, include keywords that will help their videos be found by the right people, and provide links to a professional website or other social accounts.

Plus, longer video descriptions will even improve your TikTok content’s chance of being found on Google since the search engine has confirmed it indexes TikTok videos.

Twitter has revealed several long-awaited features this week, including new ways to filter the content on your timeline, the ability to limit who can see your tweets to a specific group, and even the ability to edit tweets.

Let’s explore what each feature does in detail and when you might see it in your feed below:

Topic-Focused Timelines

Twitter is publicly testing new timeline options for users which will gather content related to recent events or themes. 

Though the feature was previewed earlier this year, users finally saw the first example of one of these topic-focused timelines on August 24th around the airing of ABC’s “The Bachelorette”

While some are calling these “custom timelines”, these topic-focused timelines will be generated via Twitter’s content algorithms using a combination of search terms, usernames, topics, and manual curation. 

Twitter Circles

The social network is introducing a new way to limit who can see specific tweets.

Twitter Circles allow you to select a number of specific users who will be able to see specific tweets that other users cannot. 

The most obvious use of this feature will be letting public figures publish more casual or personal tweets to their close friends while still maintaining a professional appearance for most users. 

Additionally, brands might use Twitter Circles to give access to an exclusive group of up to 150 followers – potentially delivering exclusive promotions or product sneak peeks. 

Edit Published Tweets

After years of requests from users, Twitter has confirmed it is finally testing an edit feature that would let users change the contents of their tweets for up to 30 minutes after posting. 

The company announced the test via a tweet, though a since-published blog post provided more details about how the feature will work and who will have access.

As the blog post says:

“We’re hoping that, with the availability of Edit Tweet, tweeting will feel more approachable and less stressful,” Twitter said in the blog post. “You should be able to participate in the conversation in a way that makes sense to you, and we’ll keep working on ways that make it feel effortless to do just that.”

Once edited, tweets will also include a timestamp, icon, and label indicating it has been updated.

While the feature is hotly anticipated, users may be disappointed to hear that the edit button will be limited to paying Twitter Blue subscribers – at least initially. 

The company says its next stage of testing will give early access to subscribers so that Twitter can monitor how the edit feature is used by the public.