Tag Archive for: local marketing

Google’s New Ad Format Highlights Local Businesses In Search Results

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Google is putting the spotlight on local businesses in search results with a new location extension ad format rolled out across AdWords this week.

The new format includes big photos, store location and information, as well as typical ad features like an attention-grabbing headline and ad copy, as you can see in the example below.

Location Ad Format

It is still not exactly clear exactly when the ad format will be shown in Google results, but Google uses an example of a local bakery using ads to target nearby users reading a cooking blog. According to their test results, approximately 60 percent of clicks on the extension info were to get directions or store location information.

Interestingly, you may not have to do anything for some of your ads to start showing in the latest format. Text, responsive, and 300×250 image ads may be dynamically converted to the new location extension format in related searches from nearby users, unless you opt out in the Location Extension section of the Extensions tab in AdWords.

If you’d prefer to take matters into your own hands to optimize for the new format, simply select the option in the ad gallery in AdWords under “general purpose ads.” From there, you can upload up to three pictures, a logo, and your ad headline and copy.

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New Google Tool Helps You Make The Best First Impression

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When it comes to marketing your business, it’s all about image. How people perceive your business will decide whether they decide to come in the door or walk away. This is especially true online.

One of the first images people will see when they find your business is almost always your photos in your local listings on search engines. Thankfully, Google has given you more control and more data on how your images are performing.

With the new insights for photos on business listings, you can see how people are responding to your listing and images and compare them against your competition.

You can easily see the new insights in your Google My Business listing by clicking the Insights tab on the top navigation bar. At the bottom of the screen, you’ll find a graph comparing your business to “businesses like you”.

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You can refine the time-period you want to look at by the past 90 days, past 30 days, and past 7 days.

Unfortunately, you can’t select exactly what businesses you are comparing your site against, nor do you even get to know who the “businesses like you” are. But, the new tool can still be an effective way to make sure you are making a great first impression with your listings on Google.

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Google Introduces The “Google Guarantee” For Locksmiths and Plumbers

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After months of testing a new verification in the San Francisco area exclusively for locksmiths and plumbers, the search engine has officially launched the “Google guaranteed” verification process.

If your business gets “Google guaranteed”, you get a special green badge next to your business in the search results – and customers get a few perks and protections through Google.

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If you tap on any of the results, you are then taken to the home service ad specifically for that business, along with some extra details about what the Google guarantee really means:

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Tapping on Learn More goes even more in-depth, with a full page of details about what the Google guarantee covers and how it works:

”When you book an eligible home service pro on Google, you are protected by the Google guarantee. If you’re not satisfied with the work quality, Google may refund up to the amount paid for the job.”

What Businesses Need To Know

Currently, the Google guarantee is limited to just locksmiths and plumbers. This is because both industries have had recent issues with ad fraud and abusive advertising practices which Google is attempting to clean up.

There does not appear to be a public sign-up process for businesses hoping to be verified, and it is unclear what the verification process includes. However, this is likely to become more transparent as the verification process is extended nationwide.

What Customers Need To Know

To activate the Google guarantee, fill out this form before your first appointment. You can also call customer support at (844) 885-0761 to submit a claim or ask questions about your coverage.

Coverage

  • If you’re unhappy with the work performed, you can submit a claim and Google will cover the invoice amount up to a lifetime cap of $2,000.
  • The job must be booked through Google Home Services. Any future work completed by the same provider, unless booked through Home Services, is not covered.
  • Jobs completed before September 14, 2016, are not covered.
  • Currently only locksmith and plumbing jobs are covered.
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Help Your Customers Plan Their Holiday Shopping With Three New Google Features

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Last year, Google gave businesses the ability to list their busiest hours on Google Maps listings so that customers can better plan their shopping during the holiday season. Now, they are taking it a step further.

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Instead of relying on businesses to update their Popular Times listings, Google Maps will use real-time data to predict just how busy a location is right now.

”Whether you’re rushing to pick up a last minute gift or seeking a lively bar for some festive spirit, check Popular Times for a sneak preview of what to expect when you arrive.”

In addition to this new feature, Google is giving more flexibility to stores that operate separate departments with differing business hours. Businesses can now list separate departments and service hours in their Search and Maps listings.

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This new feature could be particularly useful for department stores or retail stores with pharmacy, supermarket, or automotive departments.

Google is also providing shoppers with shopping behavior data like how long people tend to spend in a store so they can make the most of their time during the holiday shopping season. Along with listing your business’s busiest hours, the search engine is also rolling out a feature that lets you tell shoppers how long the average person spends in your store.

All three new features rolled out this morning and should be live on Google Maps and Search for all users.

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See How People Are Finding Your Business With New GMB Insights

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Your Google My Business Page is the epicenter of all your local online marketing for your brand or business. Now, Google is making it easier to see how users find your GMB page with enhanced insights that show where your visitors are coming from.

The biggest question the new insights help answer is where your GMB page visitors are coming from. Specifically, are they coming from Google Maps or Google Search? With enhanced insights, you can now see a simple breakdown of how many visitors are coming from each source straight from your GMB dashboard.

The new insights also help you understand how people are finding your page. Some may be searching directly for your brand or business name, but others are likely to find you by searching for a related keyword.

You can now view a comparison of who found your page by searching for your name and who searched for a related keyword. Don’t expect to be able to see which keywords they were searching for, however. Those are currently ‘not provided’.

While these new insights are being added, Google is also removing the Google+ statistics from the GBD dashboard.

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6 Reasons For Not Having A Website And Why They Are Wrong [Infographic]

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It may seem like everyone is online these days, but somehow some businesses still don’t have websites. Your business might even be one of them.

If your business has gone this long without a website, you probably have your reasons. You may think you don’t have the money or you simply don’t need one. Neither of those is correct.

A website is a fundamental part of running a business in 2016 and many consumers won’t consider purchasing from a business if they can’t find information about them online. That’s true even for brick and mortar stores. In this connected age,people will even Google stores from their parking lot to make sure the trip inside will be worth their time.

Rapid Web Launch put together an infographic breaking down every reason you might have for not having a website and why it is wrong. I know you’ve gone this long without one and your business may be doing fine, but there’s nothing to lose and everything to gain by getting one set up today.

Check out the infographic below or at Rapid Web Launch.

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Google Is Urging Business Owners To Update Their Knowledge Graph Listings

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Have your checked your business’s Knowledge Graph information lately? If you haven’t, you may be hearing from Google the next time you perform a search.

Recently, Dan Leveille discovered that Google is proactively reaching out to searchers and urging them to keep their business listing up-to-date. If you haven’t checked on your listings recently, you may see a similar alert to the one below next time you sign in with a Google account associated with a Google My Business page.

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Leveille notes:

“Other than asking developers to include social profile data, this seems like the first time Google is proactively asking business owners to directly suggest edits to their Knowledge Graph info.”

Leveille also uncovered a newly updated help document from Google detailing the criteria for being considered an “official representative of an entity in the Knowledge Graph.”

This is a significant move by Google to try to clean up out-of-date Knowledge Graph information and provide accurate listings. Both local businesses and major corporations can take advantage of the Knowledge Graph, so it is always a good idea to regularly check your listings and make sure they are current.

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Schedule Your Holiday Hours On Google My Business In Advance

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Google Christmas

Source: Current360

With Halloween in the rear-view mirror we have officially entered the holiday season, and Google is rolling out new features to help businesses prepare. Google My Business announced it is launching a new feature that allows businesses to set their holiday hours in advance, so shoppers will always know when you are open.

In the past, businesses had to manually update their hours manually if they changed their hours for the holiday season, and when the season is over you had to go back in and change the hours back.

Now, if you know ahead of time when you will start running your holiday hours, you can schedule your Google My Business page to automatically update your opening hours when the time comes. Google will also tell shoppers if what they are seeing are special holiday hours.

If your closing hours are flexible, there is also a new option to have a message displayed saying “hours may differ.”

The feature will stick around, so if you have regular special hours for other events or holidays you can also set those up ahead of time.

How to Schedule Special Hours on Google My Business

  • Log in to your Google My Business account and select the location the hours will apply to.
  • On the “Location details” page, scroll down until you see the “Special hours section” and click the link.
  • Select the date when the hours will begin and enter the opening and closing times for that day.
  • Click the box next to “Closed” if your business will be closed on a specific day. You can also set your hours to 12:00am-12:00pm if you are open 24 hours.
  • Click “Add another” to add more special hours for the location.

For more information on the features or setting up your special holiday hours ahead of time, check out Google’s help center article.

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Google My Business Is Helping Businesses Update Their Listings For Summer

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As schools close and the temperatures soar across the country, it isn’t unusual for businesses to change their hours for the summer. It is especially common in tourist areas where shops often stay open longer to accommodate the longer days and increased store traffic.

If your business has special summer hours, now is the time to guarantee your business listing on Google shows your adjusted seasonal hours.

Today, Google launched a new initiative at gybo.com/summer to help businesses quickly check how their Google My Business listing is displaying, including whether they are currently open or closed.

Google says a recent survey of small businesses found 25% change their operating hours during summer, but only 1 percent of the businesses also adjusted their hours on Google My Business.

Considering recent studies have shown over half of all consumers use search to look for business hours, and even higher numbers use search to plan local purchases, having the wrong hours listed can be quite a big problem.

If you have special summer hours but haven’t updated your listing yet, be sure to update the listing in Google My Business. Be sure to set a reminder while you are at is so you remember to change the hours back again when fall arrives.

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Google Maps Gives Local Businesses Even More Reason To Update Their Business Hours

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Local business owners have more incentive than ever to make sure their Google listings are correct. As first reported by Android Police, Google Maps has recently added a feature that tells users to turn around and go home if they are using Google Maps to navigate to a specific place if that location will be closed by the time they are expected to arrive.

The warning reads simply, “your destination may be closed by the time you arrive.”

If you keep up with making sure your local listings are always up-to-date and accurate, this shouldn’t be much of a worry to you, however if your business has incorrect hours listed the new feature could wreak havoc on your store traffic.

With the new feature, having the wrong time listed is almost like forgetting to turn the sign from closed to open at the start of the day.

Here is an example of the new warning:

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