GoogleAdWords

This past July, Google began rolling out expanded text ads to advertisers everywhere. The intention is to eventually replace the standard text ads offered by Google with the new, longer versions. But, it looks like some advertisers are taking longer than expected to get adjusted to the new ad format.

When expanded text ads were released, Google said standard text ads would cease to be available starting October 26, but it is pushing back the deadline to early next year to allow advertisers to become more accustomed to expanded text ads. Now, Google says advertisers have until January 31, 2017, to make the switch.

After this date, brands advertising on Google’s network will no longer be able to create or edit standard text ads. Instead, they will be forced to use expanded text ads. While standard text ads won’t be available to advertisers, Google says it will continue to serve ads standard text ads that have already been made and published after the deadline.

Google has said the release of expanded text ads is intended to help advertisers improve their ad quality scores and improve clickthrough rates, but it is important to note that just making your ad longer doesn’t necessarily mean it will receive a better quality score. It does, however, allow advertisers more flexibility to put forth the best ads possible.

In order to raise your quality score on all ads – not just expanded text ads – Google offers a few suggestions:

  • Test multiple versions of your expanded text ads.
  • Focus your testing on headlines.
  • Replicate what works in standard text ads in your expanded text ads.
  • Consider shorter headlines on brand terms.
  • Leave your standard text ads running until the new versions are consistently outperforming them.
  • Review your pre-existing ads for previous success with longer headlines.
  • Don’t implement the same expanded text ad across many different ad groups.
  • Don’t blindly insert a new second headline without changing the rest of the ad.
  • Don’t write expanded text ads that lose their relevance to a user’s query.
  • Don’t leave out specific benefits or attributes of your product that had proven to be enticing in the past.

Instagram Banner

How many times have you spent several minutes, maybe even hours, planning and scheduling the perfect post to social media, only to receive a torrent of hate in response? I don’t mean disgruntled customers voicing a complaint. I mean the abusive, hateful, and often vulgar comments that flood social media posts from brands, celebrities, and anyone else who chooses to post on sites like Facebook, Twitter, and Instagram.

These awful comments have become so commonplace many just view them as an unfortunate fact of life, but some social platforms are starting to take steps to erase the hate from their sites.

This week, Instagram unveiled a new filter that users can enable to hide inappropriate or abusive comments and messages aimed at making the image-sharing platform a safer place for brands and users alike.

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According to the announcement from Instagram co-founder Kevin Systrom, Instagram hopes the new feature will help foster a community where “everyone feels safe to be themselves without criticism or harassment.”

The new feature allows users to hide comments containing words or phrases that are frequently reported as inappropriate, but posters can also list custom keywords or phrases they wish to have hidden in comments under their posts.

While the feature gives posters more control over the comments they receive, it isn’t without its limits. The filter only blocks negative or inappropriate comments and can’t be used to block other abusive types of media uploaded to the site like image memes or videos.

Brands who receive rampant hate from trolls or abusive users also still have the ability to delete comments, report users, or block specific accounts.

Enabling the filter is easy. Just click the gear icon in your Instagram profile and click on the new “comments” feature. From there, you can toggle the filter on and off or add your own list of words or phrases you wish to have blocked from your page.

While the tool may be an effective way to filter out the random abuse many receive on social media, I would caution brands from using it as a way of hiding messages from users with legitimate complaints or issues, as that only tends to make matters worse.

They say word-of-mouth is the best advertising a business can have. The same could also be said for the online version of this: user reviews. There are few better ways your company can earn the trust of potential customers than showing how much other customers have enjoyed your services or products.

Now, Google is giving an even bigger platform to user-generated business reviews by adding “Reviews from the web” to its Knowledge Panels that appear in search results. This comes a month after Google started including best-of lists and critic reviews in results for local search.

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Source: Google

Consumer reviews will appear in the Knowledge Panel exactly as critic reviews do, but they will be more visible on mobile where they appear before both critic reviews and best-of-lists. You can see how they will appear in the screenshots above and below:

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Source: Google

If you want to feature user-generated reviews from your site or another prominent review site, you need to mark up your content with Google’s review Schema. You must also abide by Google’s guidelines for inclusion.

Including the new “Reviews from the web” section, Google’s Knowledge Boxes are now prominently displaying three review sources. It will still be collecting and highlighting its own reviews, making it more important than ever for businesses to have a strategy to collect reviews from customers across a wide range of platforms.

Thanks to the increased profile of user reviews, it has never been easier for your customers to spread the word about your business to thousands of potential customers every day.

Google Logo

Has your brand or business been using large pop-ups to gather email addresses or asking people to like you on Facebook? You might be in trouble with Google if you don’t change your site soon.

Google has announced it will begin to penalize sites with intrusive pop-ups or interstitials starting January 10, 2017.

As Google defines them, intrusive interstitials are pop-ups that block the main content on a screen until an action is taken. While this can be an effective way to ask visitors to take action, most people find these annoying because it serves as a roadblock before they are able to see what they came to see.

“Pages that show intrusive interstitials provide a poorer experience to users than other pages where content is immediately accessible. This can be problematic on mobile devices where screens are often smaller.”

For the moment, Google is just singling out interstitials on mobile devices and devaluing search rankings for mobile results. It is unclear if they intend to extend this to desktop in the future.

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The change to Google’s algorithms specifically targets pages with interstitials that either pop-up immediately when a person lands on a page or is triggered by scrolling down the page. It was also devalue sites which use oversized above-the-fold content to look like an interstitial.

There are some exemptions to Google’s interstitial rules. Pages with “reasonable” banners that don’t take up excessive amounts of screen space will be considered acceptable. Also, sites that are required to use interstitials for legal reasons – such as cookie usage or age verification – will be exempt from ranking devaluation.

The latest change shouldn’t come as a complete surprise. Google has already cracked down on one form of interstitials in the past by devaluing pages with interstitials that prompt users to install a mobile app. According to the company’s announcement, their work into that algorithm change showed the company they also needed to tackle interstitials as a whole.

As with all algorithm changes, the new guidelines for interstitials don’t automatically mean death for your online traffic if you are using interstitials. If your site is still highly relevant for a search, it may still appear in the top results. However, it is usually better to err on the side of caution with Google, rather than face the risk of a penalty.

Source: Robert Scoble / Flickr

Image Source: Robert Scoble / Flickr

Early this year, Google took advantage of the US Presidential election to test a new feature allowing candidates to publish messages straight to the front page of search results. Then, in March, the company expanded this test to include a tiny number of small businesses.

Now, Google is widening their tests yet again – increasing from “tens” of small business to “thousands”. Even more, the company is taking the feature international with tests in Brazil and India, as Google confirmed to Mike Blumenthal this week.

Google hasn’t announced the name of the new feature, but Blumenthal has already captured a few screenshots of these messages in search results – as you can see below:

Image Source: Mike Blumenthal

Image Source: Mike Blumenthal

The feature allows small businesses to create cards with short messages that appear on the front page of search results pages similarly to AMP articles or social media cards.

It appears that the cards show up specifically on searches for an exact business’s name. The cards can also include text, links, pictures, and even videos. Reports indicate businesses given access to the test can use a dedicated app to post content, but the public will have to wait to see.

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Image Source: Joy Hawkins

According to Blumenthal, you can expect to see more of these cards showing up in search results over the next 30 days as Google finishes rolling out the test to businesses.

Google-My-Business-Logo

Your Google My Business Page is the epicenter of all your local online marketing for your brand or business. Now, Google is making it easier to see how users find your GMB page with enhanced insights that show where your visitors are coming from.

The biggest question the new insights help answer is where your GMB page visitors are coming from. Specifically, are they coming from Google Maps or Google Search? With enhanced insights, you can now see a simple breakdown of how many visitors are coming from each source straight from your GMB dashboard.

The new insights also help you understand how people are finding your page. Some may be searching directly for your brand or business name, but others are likely to find you by searching for a related keyword.

You can now view a comparison of who found your page by searching for your name and who searched for a related keyword. Don’t expect to be able to see which keywords they were searching for, however. Those are currently ‘not provided’.

While these new insights are being added, Google is also removing the Google+ statistics from the GBD dashboard.

Google Mobile

Since the launch of Accelerated Mobile Pages, Google has indexed over 150 million AMP pages from over 650 thousand unique domains. You probably wouldn’t know that from looking at the search results, though. Instead, searchers have only been shown the small number of AMP pages featured in the “Top Stories” carousel on some search results.

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That is starting to change. Google is giving a preview of search results with considerably more Accelerated Mobile Pages in the organic search results. The pages are still marked with their usual blue lightning bolt, but now they aren’t restricted to carousels.

You can see for yourself what the expanded AMP support looks like in Google’s demo showing what their search pages will look like as AMP pages become more common in search results in the near future.

Google makes it clear the inclusion of AMP pages in organic search results doesn’t mean they are implementing an algorithmic change to how they rank sites. Ranking will work as it has been, but with these faster pages included in the possible results.

The change makes AMP pages considerably more attractive to a number of new markets, including e-commerce. For example, Disney, Genius, and Reddit have all used AMP pages, but they were unlikely to ever be found through search because they were not likely to be included in the “Top Stories” carousel.

GoogleAdWords

Online shopping isn’t always a static process. Shoppers often hop from device to device freely as they browse and ultimately purchase. In fact, Google says 61% of internet users and over 80% of online millennials begin shopping on one device but finish their transaction from another.

To help you better keep track of these customers as they progress throughout your sales process, Google is making cross-device conversions more prominent in their online reports.

Introduced three years ago, cross-device conversions is finally becoming a default feature included in the Conversions column. According to Google, this will help businesses get the most complete view of their conversions possible and improve your ability to measure the full value of mobile ads.

Google also says that advertisers who have already gotten access to automatic cross-device conversion tracking have generated an average of 16% more conversions overall.

Beginning on August 16th, Google will make cross-device conversion a default feature listed in conversion reports.

As a business advertising on Google, this means you’ll gain easier access to information about how your ads are performing across all devices. That means you’ll be able to quickly see whether your mobile or desktop ads are failing to perform. You can also see what devices your customers are most likely to use throughout the sales process and better cater your ads and sales process to their needs.

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Google is rolling out a new update to its Local Inventory Ads that let allows searchers to browse in-stock products when they search for a business. That means if a users searchers for your business, they could browse your inventory straight from Google.

So far, the new features are limited to a small number of retailers, such as Macy’s and Ikea. However, it is expected to continue spreading to businesses of all sizes in the coming months.

The update is not a surprise, as Google announced the expanded features utilizing their its Knowledge Graph and Google Maps back in May. However, it was first spotted this week by Nicolai Helling who captured a few screenshots of what it looks like out in the wild.

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With the new features, you’ll see a new line in the Knowledge Panel underneath your NAP (name, address, phone number) information which says: “Search items at this store”. You can also find this in Google Maps underneath the store’s hours.

If a user clicks on this, they’ll be taken to a page hosted by Google where you can refine exactly what item you are looking for. If they select a specific product, they will then be directed to a dedicated page product information as well as information about where to purchase the product online or in store.

To use the feature as it rolls out, you will need to be signed up for Google’s Local Inventory Ads program and be running ads with your products and inventory information.

HTTPS

It has now been two years since Google announced it would be making HTTPS a minor ranking signal, and a recent study from Moz shows just how many sites have made the switch since then.

After Google’s announcement, there was an initial surge in sites changing from HTTP to HTTPS, but many held back to assess just how important the security protocol was to the search engine and ultimately decided it wasn’t worth the risk. Google only considers HTTPS a minor factor in their ranking algorithm and there has been concern about potential risks when making the switch.

To check up how far along the transition is, Dr. Pete Meyer from Moz compiled data to see just how close is Google is to changing the web over to HTTPS.

Before Google started including HTTPS in its algorithm, Meyer says only around 7% of all pages featured on the first page of Google search results used the more secure protocol. A week after the switch that number had climbed to 8%. Since then, the number has steadily been rising, reaching over 30% this year.

Moz reports that “as of late June, our tracking data shows that 32.5% (almost one-third of page-1 Google results now use the “https:” protocol.”

However, Meyer says he is not convinced everyone that has made the switch was motivated by algorithms and ranking signals. Instead, he believes it is a sign that Google’s PR campaign to make HTTPS more attractive and desirable for sites is working.

Meyer also says that in another 1 to 1.5 years we are likely to see 50% of the sites shown on the first page of search results to use HTTPS, which he predicts will lead Google to strengthen the ranking signal.

Ultimately, many are still hesitant about changing their entire site’s HTML structure to HTTPS and the risks that come along with site-wide changes like this. However, Dr. Meyers says it is wise to keep an eye on how many sites in your industry are using the protocol and to be watchful for any upcoming algorithm updates that may make HTTPS even more prominent in search results.