Tag Archive for: PPC

Paid ads on social media are becoming more and more prevalent, to the extent that Facebook finally admitted recently that businesses will be practically forced to pay for brand outreach on their platform. Which makes it so surprising that Google+ had, until recently, strayed away from paid advertising. But, the search engine giant may have had an ace up their sleeve this entire time as they have recently unveiled their form of promoted posts, called “+Post” and it is a doozy.

Most aspects of +Post are extactly what you have come to expect from paid advertising on social networks. A brand pays for priumium placement of a post, and more users are shown the ad. It is a simple model which has worked for numerous other social media platforms. What makes +Post different is where the ads will be shown.

The majority of social media networks are only able to show promoted posts on their social media platform. Facebook promoted posts show up in your Newsfeed, “Promoted Pins” will be appearing on Pinterest soon, and Instagram is rolling out their own curated form of promoted posting to ensure ads fit their market and the style of Instagram. But, Google+ is connected to something much larger: all of Google’s network and products. So, +Post will have a massively larger reach than other social networks’ forms of paid advertising.

As Google explains:

+Post ads amplify your brand’s content by easily turning Google+ posts into display ads that run across the web. The live, social ad format allows you to go beyond clicks to live conversations with your audience. People can join a Hangout On Air, add a comment, follow your brand or give a +1, right from an ad.

+Post Screenshot

This is an incredibly smart move for the search engine, as Google+ is still struggling to find a larger active user base, and the advertising model may drive more users to their social platform. The +Post ads act like regular posts in Google+ no matter where they are displayed, which effectively bleeds Google+ into all other aspects of Google (more so than before).

In Google’s own words:

Ads become more relevant with social context. Comments, +1s, and shares from friends can move people to engage with your ad. Social actions on ads and Google+ add up together, showing the full picture of engagement with your content. +Post ads expand in a lightbox to bring full screen social creatives across the web.

Jessica Lee from Search Engine Watch reports a few brands have gotten to try out +Post before the announcement, specifically Toyota who was used for Google’s promo video:

http://youtu.be/4yCUgx7H2zo

Mobile Ad Impressions

Android phones may be outselling the iPhone, but proof that iOS users are more engaged with their devices just keeps coming. The latest confirmation that iPhone users are on their devices more often with more engaged usage comes from a third-quarter “Global AdMetrics” report from mobile DSP and ad buying platform Adfonic. Their study claims that in Q3, on a global basis, Android and Apple devices accounted for 95 percent of all add impressions on mobile devices.

However, Apple and Android weren’t as close as you would normally think. Apple claimed nearly two-thirds of all mobile ad impressions, while Android only received 32 percent, a 6 percent decline from the previous quarter. This wouldn’t be so interesting, except Android has a huge advantage over Apple in the global market share. According to Greg Sterling at Marketing Land, around 80 percent of all global smartphone shipments in Q3 were Android devices.

Previous reports have shown that iPhone users are more likely to purchase, spend more time with their devices, and are more engaged with their device when using it. It is obvious that there is a large difference between the types of people purchasing mobile devices, and their needs certainly aren’t uniform. Android may have the lead on sales, but it can be assumed that many of their customers simply choose an Android phone without the intention to utilize all of its capabilities, while iPhone users are more likely to desire a phone they can rely on for all of their mobile and online needs.

Marketing has become a holistic practice. You can’t just focus on one channel and expect to have the impact that those who are using every method to connect with the public are getting. For online marketing this means you can’t rely on just SEO or PPC to get the visibility you want. A new study from the digital marketing tech company Kenshoo proves this point by showing that marketers using social advertising and paid ads together see better conversion rates than those who only use a single channel.

In what Search Engine Watch reports to be the first study of its kind, Kenshoo discovered that when a person was exposed to both a brand’s Facebook ads and paid search ads, there was a 30 percent more return on advertising spending than when a person was only exposed to paid search ads exclusively.

“The fact that Facebook advertising on its own during this study was declared a successful initiative and had such a strong impact on paid search is indicative of the power of the platform,” Kenshoo said in its report.

Kenshoo PPC and Social Ads Report

“If marketers only had one Key Performance Indicator (KPI) to compare media channels, the metric of choice would be ROAS [return on ad spend], which is calculated as Revenue/Cost. For example, if an advertiser spent $20 and generated $100 in sales it had a 5x ROAS. Even media with different conversion goals can be easily evaluated based on how much it returned versus how much it spent.”

Kenshoo also noted that click-through rate improved along with returns on ad spending. Paid ads saw a 7 percent increase in CTRs when a person had seen both Facebook and PPC ads, “indicating that social advertising was able to positively impact consumer awareness and perception of the brand.”

When combined, search and social advertising also resulted in 4.5 percent lower cost per acquisition, according to Kenshoo.

“On the surface, 4.5 percent may not seem significant when compared to some of the other high numbers reported in this study,” Kenshoo said, “yet ask any advertiser if they could lower their costs to bring in orders by this amount and they would all jump at the opportunity.”

googleadwordsYou may have noticed earlier this month that the AdWords Bid Simulator tool has a new feature which offers estimates for conversions in addition to impressions and clicks to show how bid changes may affect conversion volume and values.

For each bid option that appears in the tool, the bid simulator gives the number of conversions and conversion values if assigned or set. As Ginny Marvin explains, conversion estimates display how many clicks you would likely result in a conversion in one day, based on a “recent 7 day period.” Notably, Google does not say their estimates will be based on the most recent 7 days.

Google says the estimates will be more accurate if you have more conversion history and conversion volume in your account, so you will want to have conversion tracking set up and stable for a couple weeks before you start trying to use the bid simulator conversion estimates.

The gradual remodeling going on over at Google has made its way to AdSense. After subtly redoing their homepage and their logo, as well as those for select other Google products, the search engine is testing a new home page design for the AdSense publisher console.

The new design can be seen immediately by logging into google.com/adsense. You will be presented with an option to try out the design or continue using the older style for the moment. They also clarify that you can return to the original home page if you decide you aren’t enjoying the new layout, which intends to help you “focus on key day-to-day information.”

This is what you will see when you login:

AdSense Layout Prompt

Here is a screenshot of the new layout:

AdSense Layout Screenshot

The Opportunities Tab in AdWords is getting a face-lift. It was relaunched today with several new types of features combined and displayed in one view. The tool was originally launched in 2009, intended to be “your personal AdWords assistant, surfacing insights to help you improve your performance.”

The new types give advertisers more ways to improve their performance by showing them where they should invest their energies. For example, campaign suggestions include where to add sitelinks and where to raise bids to show your ads more often than your competitors. Google even gives you suggestions for breaking out ad groups to display more relevant ads, and highlights when bids can be safely lowered to stay within your budget without losing clicks.

The opportunities tab is based on an account’s performance from the last seven days, and Google says they will be adding more opportunities to the tab in the future.

The Opportunities Tab

Click-to-Call Ads

Source: Search Engine Watch

Google announced advertisers will find that phone calls from mobile click-to-call ads are now listed in the regular Conversion columns of AdWords, as of Tuesday. This is one of the first steps since Google made their October 1st statement that they would make it easier for advertisers to optimize their bidding strategy for click to call. They are working to make phone calls an important conversion type within AdWords.

With the new update calls made by customers from an AdWords ad, for both mobile and desktop searchers, will be reported in a new column within Estimated Total Conversions.

Before now, click-to-call ads were found under a “Phone Call Conversions” column, but now advertisers will be able to integrate many free automated bidding tools from AdWords to optimize their bidding campaigns and improve performance.

This is a great move for advertisers as 70 percent of mobile searchers call businesses directly from the search results. Google estimates over 40 million phone calls are made every month from Google search ads to advertisers.

At the moment, the new click-to-call conversions are available in countries where Google has forwarding numbers available. This includes the U.S., UK, Germany, and France.

Google AdSenseIt seems something odd is happening over at Google AdSense. While there is always a pretty much constant stream of complaints coming in about drops in CTRs (click through rates), they are usually isolated cases. Most often, an individual is simply experiencing a problem and their issues are easily resolved.

But, over the past week there has been an unusually large number of people complaining at both the Google AdSense Help and WebmasterWorld forums that their CTR have declined significantly in the past weeks. As Barry Schwartz noticed, not only is the number of threads enough to raise an eye, but there are some who are saying this is having a big impact on their earnings. Clearly something is afoot.

Some quotes from commenters include:

My blog traffic still increasing but adsense earnings dropped from three days. I have a message from adsense help as “Your earnings were 76% below our forecast”.

and

At the risk of getting screamed at for asking this question (yet again). My ctr went down the last 3 days (Sunday,Monday, Today) a whopping 75%!

Not everyone is experiencing the drop in CTR (Schwartz himself has seen an increase), but this appears to be a widespread enough issue to cause some alarm. The world isn’t ending, but you should probably check out your own CTR to make sure everything is alright.

rip-offersAfter an underwhelming debut in February, it appears AdWords Offer Extensions is being sent to the grave in favor of Google Offers. Ginny Marvin explains that AdWords Offer Extensions was intended to allow advertisers to dedicate extra real estate in their search ads to promoting in-store coupons and discounts. There was little excitement surrounding the announcement, and a new alert informs users that Offer Extensions was sent to the chopping block on November 1st.

The alert was posted on the support page for Offer Extensions. It reads:

Starting on November 1, 2013, we will no longer support offer extensions in AdWords. On that date, offer extensions will stop showing in your ads and offer extensions reporting will stop showing in your account. No action is required.

We recommend reviewing your campaigns to ensure your messaging continues to fit your goals. To retain offer extensions reporting for your records, remember to download campaign reports before November 1. Consider using sitelinks or Google offers to promote your deals and offers in the future.

On the other hand, on October 24, Google announced an updated self-service tool that allowed US businesses to create Google Offers. This way, consumers can use their smartphones to redeem and save coupons and promotions. These offers are distributed through Google Maps, Google+, Google Wallet, and the Google Offers app and website. It appears Google is putting their investments into turning Google Offers into a success, rather than trying to force AdWords Offer Extensions to catch on.

Metrics are an essential part of every online marketer’s life. They are an absolute necessity for knowing exactly how your campaigns are performing and how you can best make improvements. It may be of some surprise however that these metrics can be broken down and separated into four basic lifestyle stages of marketing: attracting, engaging, converting, and renewing. Everyone has their preferences, but Noran El-Shinnawy has some suggestions for the best metrics for each stage in your process.

Stage 1: Attract

  • Impressions

In the first stage, it is best to simply let yourself be guided by a set of three questions, metrics aren’t necessarily as important as ensuring your are communicating the right message to your audience. If you can say yes to the following three questions, you’re on the right track.

  • Is this the right message?
  • Is this the right audience?
  • Is this the right time?

For PPC, getting these three questions right relates to how you are handling techniques like keyword choice, targeting, and bidding.

Stage 2: Engage

  • Clicks
  • CTR

Creating the ads is the fun part of marketing. You get to be creative and finally engaging your creative side of your brain is a welcome relief from data and graphs. The metrics will help you measure how others are relating to your copy, but you can also check out these five tips for writing better ads.

Stage 3: Convert

  • Conversion
  • Cost
  • Cost Per Conversion
  • Conversion Rate
  • Revenue Per Conversion
  • ROI
  • Average Position
  • Average
  • CPC

Most often we find ourselves thinking about ROI purely in terms of dollars and sales. But, not every business benefits from that model. For others, ROI could be better informed by being associated with the value of page views, leads generated, and other such considerations.

Start out by installing a conversion tracking and analytics tools. This will open your eyes to the other possibilities for determining your ROI, while keeping you in-tune with the important numbers like total revenue and advertising cost. If you invest in your metrics, you can make smarter bidding decisions, and keep your focus on the most profitable ads for you.

Stage 4: Renew

  • Returning Visitors
  • Returning Visitors Revenue

The end phase is where you make improvements and complete the cycle. After the third phase, visitors have two options. They can convert, or they can choose to not convert. In both cases, there is valuable information to be gathered.

If they didn’t convert, investigate and find out what kept them from converting. You can go after them with targeted remarketing campaigns, or you can analyze their path to determine why they weren’t convinced to convert. Was there a technical problem on your site?

Did they not find your products or services compelling? Were your prices too high? Finding out these answers tells you what you need to do in the future.