Have We Hit Peak Facebook?

, ,
Source: Wikimedia Commons

Source: Wikimedia Commons

Social media sites have a history of not lasting for very long in the grand scheme of things. Few are even familiar with Friendster these days, and Myspace has had to revamp their entire strategy to cater to musicians. Even then, it is entirely questionable whether the site has had much success since they relaunched. So what makes Facebook different? Is it immune from the quickly passing trends of social media?

The answer depends on who you are asking, of course. While those who have avoided Facebook for years will be quick to tell you the social platform is on its way out, the statistics show that Facebook still absolutely dominates the market, and they are gaining even more ground in older demographics. Teens may not be excited about Facebook anymore, but they are still using the site to connect with their grandmothers, aunts, cousins, and friends who are too far away to interact with.

Facebook’s recent audience growth with older users is also indicative of the larger reason Facebook may be sticking around for quite some time. Everyone is on it. As Phil Buckley recently showed when he did some informal surveys on social media, the majority of Facebook users cite its widespread usage as their main reason for coming back every day.

It can be a tenuous thread holding the site together, but it is fairly reliable. I’ve seen many “quit” Facebook, but they often eventually return due to family or friends.
So, when Phil Buckley says 2013 was the year we reached “peak Facebook”, I have to question it. There have been reports throughout the year that Facebook was losing ground in younger demographics, who are choosing newer and more niche social platforms like Tumblr or SnapChat. Still, Facebook has denied the claims, and the numbers show they are still growing.

As with all social media trends, the only way to find out is just sitting back and letting the will of the public decide. Social media is a fickle field, but I’m still of the belief that Facebook will remain safely in its throne through at least the next year.

/0 Comments

What Can You Expect From Social Media In 2014? Even More Advertising

, , ,

social-media-graphicAt midnight tonight the world is stepping into the New Year and social media is already buzzing with excitement. As the hour approaches in every time zone, Twitter, Facebook and Instagram will all be filled with updates from parties and celebrations from around the world. It is an appropriate way to ring in a new year that will almost certainly continue the global domination of social media.

The past year has seen record numbers for the most popular social media platforms of the moment, and even Facebook continues to grow their audience at a regular pace by reaching new demographics who have been hesitant to adapt to the new social age. But, social media could be notable for something new. This year could very possibly be the year ads on social media become a complete part of social media.

Of course, social media ads are far from new. Barely anyone can imagine their Facebook dashboard without the standard ad bar on the right side of the screen. But, the ad platforms used by the biggest social media sites have hit a turning point where they are growing into their own service. Facebook has greatly improved the customization of their ad service this year, and Twitter’s ad platform transformed from a ramshackle affair to a fully realized service. But what they have in store for 2014 looks to be even bigger.

Facebook is already testing a feature which will likely receive a lot of attention next year. It is natural that Facebook would eventually find a way to implement video advertising similar to the TV or YouTube ads we are all accustomed to, and their new video sharing function allows them an easy way to do just that.

As you’ve likely already noticed, Facebook allowed users to more easily share and see videos this year by remodeling the way they display videos in the News Feed. By setting the videos to autoplay silently when they shown on screen, the videos are automatically eye catching, without being intrusive. It sounds like the video ads they are testing follow almost exactly the same format, which is likely to see quick growth should it be implemented.

Meanwhile, John Lee from Search Engine Land recently discussed how Twitter filing for their IPO this year is a solid indicator that you can expect a closer attention to ads in the very near future. Simply put, now that Twitter is beholden to shareholders, there is going to be an increased emphasis on ad revenue and increased outreach.

Facebook and Twitter aren’t the only social media platforms to be increasingly show ads within their site. The more niche platforms such as Instagram and Pinterest have also begun testing ad units within their platform which will bring a whole new style of advertising to social media. Both platforms have strict rules discerning what ads are allowed within their tests, and it seems they are aiming to implement ads while keeping their distinctive style.

To top it all off, 2014 could be the year Google+ finally sees some form of ads. While Google may keep delaying the decision to place advertising within Google+ until they finally find a larger audience, the recent announcement of +Post Ads being tested could be a sign that changes are on the way. +Post Ads are not advertisements themselves, strictly speaking. They are a way for brands to advertise notable Google+ posts across Google, but there is still the lingering question of when ads will actually appear in Google’s flavor of social media.

For brands looking to continue their online growth over the next year, the surge of social media advertising is good news and bad news. Improved advertising platforms offer a better variety of ways to market your brand or products in the most effective ways. But, as Facebook recently admitted, it also means the playing field is beginning to become a bit uneven. Increasing your outreach online may become costly in the future, which could be a deal breaker for many of the smaller businesses currently taking advantage of social media.

/0 Comments

Pinterest Can Ease Your Holiday Stress

, ,

Pinterest Sticker IconThe holidays are widely considered the most stressful time of year. Only the strongest make it throught the season unscathed, while the rest seek refuge from the seasonal mania in bars and anxiety prescriptions. Thanksgiving, Black Friday, and Cyber Monday all in quick succession is enough to crack the most resilient. The news reports from Black Friday make it seem as though you are lucky to get through it without being involved in a fight over the new XBox.

Worst of all, the holidays are still far from over. Christmas is still a week away, and there is always the New Year to celebrate. But, you don’t have to turn to alcohol or pill bottles to relieve the stress of the holiday season. According to a new study, relief is as close-by as your smartphone.

The study released earlier this month by Lab42, a next generation market research firm, claims that 92 percent of Pinterest users claim the site single-handedly makes the holidays less stressful. It is so effective, 27 percent went as far as claiming the site makes the holidays “much less stressful”.

How is a simple pin-board style website such a relief during the season? It seems users are treating it as a one-stop shop for all of their home holiday needs, and keeping everything organized through the season.

The main way Pinners are using the site to ease their stress is by collecting new recipe ideas for their holiday feasts with their family. In fact, 83 percent of users are planning their meals with the help of the site. Many are also taking advantage of the ability to share gift (74%) and holiday decoration ideas (64%).

It actually makes a lot of sense that Pinterest is seen as such a stress easer this time of year. With so much to plan and organize, having a single site which allows you to browse and collect everything in one place makes the whole process much easier.

With the new introduction of Pinterest ads, there is a serious chance next year will result in huge rewards for any advertisers who invest in exposing their brand on such a popular holiday resource.

Pinterest Holiday Infographic

Source: Lab42

/0 Comments

Facebook To Start Testing Video Ads In Your News Feed This Week

, , ,
Film Camera

Source: Flickr

One of the most hated forms of internet advertising are videos that auto-play when you open a webpage. You might be surfing the internet, listening to some music, and suddenly the voice from an ad starts clashing with the song or blaring in the middle of a library. Yet these ads are all over the internet and Facebook has decide to make them a part of your News Feed. Are you cringing? Well, don’t worry. They made one important tweak which will make the experience much less annoying.

The social media giant announced today that they will begin testing News Feed video ads that auto-play when you scroll over them. The testing is going to be for a limited number of accounts during the test, but the ads will be very similar to the way user videos are shown in the feed. Search Engine Journal notes that Facebook began recrafting their video experience in September, making changes to make the experience more similar to Instagram. All you have to do is scroll past the video and it begins playing without a single click.

So what keeps these videos from being a huge annoyance? The videos don’t have sound unless you click to unmute it or expand the video you want to see. Facebook is keeping this functionality for their ads, so user experience won’t be disrupted by the tidal wave of ads playing over each other as you scroll down your feed. You can also bet advertisers will be crafting their ads around this functionality.

Facebook explained they don’t intend this format to be used for every video ad, and it is entirely different from promoting a post with a video in it. From their announcement:

This premium feature is specifically designed for awareness campaigns that are meant to reach a large number of people to increase interest in a brand, product or content, in a short period of time. Page post video ads can then come into play to sustain the message of this initial campaign over longer time periods, in more targeted ways.

Currently, the video ad units will only be shown from a limited number of individuals and pages, such as sports organizations or entertainers. Facebook also heavily stressed that the ads are currently only a test and the brand will make long term decisions based on what is learned from the test.

/0 Comments

Facebook Says They Aren’t Targeting Memes, Instead They Judge Quality By The Source

, , ,

Facebook MemeWhen the news broke of Facebook’s updates to their News Feed, advertisers everywhere scrambled to analyze the changes. Well, it appears we got it a bit wrong. One of the most reported elements of the updates aimed at “rewarding high-quality content” focused on the supposed removal of memes from user feeds, but it doesn’t appear that is actually the case.

Facebook really is revamping how they judge the quality of the content they deliver to users, but Facebook’s News Feed Manager Lars Backman gave some insight to the changes and denies there is an attack on memes during a recent interview with AllThingsD. Instead, Backman says it is a broader effort “to provide user value” in the News Feed.

The most interesting aspect of the interview actually says Facebook isn’t differentiating different forms of content for the most part. As Backman told Peter Kafka:

Are you paying attention to the source of the content? Or is it solely the type of content?

Right now, it’s mostly oriented around the source. As we refine our approaches, we’ll start distinguishing more and more between different types of content. But, for right now, when we think about how we identify “high quality,” it’s mostly at the source level.

So something that comes from publisher X, you might consider high quality, and if it comes from publisher Y, it’s low quality?

Yes.

However, while this sums up Facebook’s approach overall, Backman did say there is a specific type of content they are trying to do away with, but it isn’t memes. Instead, Facebook is attacking the types of content that blatantly begs for likes or shares, such as Like this if you are having a good day!

So, when the text or photo has a call to action, those posts naturally do much better. And in a traditional feed ranking, where we’re evaluating just on the number of likes, those things all did very well.

In a way, Facebook is simply leveling the playing field, because those types of content offered very little to users aside from surface level interaction, but they were consistently doing very well on likes and shares which were making them more visible. However, if your user base responds well to the average meme, you shouldn’t be afraid to use them as a part of your content.

/0 Comments

Google Launches Social Media Ads Called +Post Across Their Whole Network

, , , , , ,

Paid ads on social media are becoming more and more prevalent, to the extent that Facebook finally admitted recently that businesses will be practically forced to pay for brand outreach on their platform. Which makes it so surprising that Google+ had, until recently, strayed away from paid advertising. But, the search engine giant may have had an ace up their sleeve this entire time as they have recently unveiled their form of promoted posts, called “+Post” and it is a doozy.

Most aspects of +Post are extactly what you have come to expect from paid advertising on social networks. A brand pays for priumium placement of a post, and more users are shown the ad. It is a simple model which has worked for numerous other social media platforms. What makes +Post different is where the ads will be shown.

The majority of social media networks are only able to show promoted posts on their social media platform. Facebook promoted posts show up in your Newsfeed, “Promoted Pins” will be appearing on Pinterest soon, and Instagram is rolling out their own curated form of promoted posting to ensure ads fit their market and the style of Instagram. But, Google+ is connected to something much larger: all of Google’s network and products. So, +Post will have a massively larger reach than other social networks’ forms of paid advertising.

As Google explains:

+Post ads amplify your brand’s content by easily turning Google+ posts into display ads that run across the web. The live, social ad format allows you to go beyond clicks to live conversations with your audience. People can join a Hangout On Air, add a comment, follow your brand or give a +1, right from an ad.

+Post Screenshot

This is an incredibly smart move for the search engine, as Google+ is still struggling to find a larger active user base, and the advertising model may drive more users to their social platform. The +Post ads act like regular posts in Google+ no matter where they are displayed, which effectively bleeds Google+ into all other aspects of Google (more so than before).

In Google’s own words:

Ads become more relevant with social context. Comments, +1s, and shares from friends can move people to engage with your ad. Social actions on ads and Google+ add up together, showing the full picture of engagement with your content. +Post ads expand in a lightbox to bring full screen social creatives across the web.

Jessica Lee from Search Engine Watch reports a few brands have gotten to try out +Post before the announcement, specifically Toyota who was used for Google’s promo video:

http://youtu.be/4yCUgx7H2zo

/0 Comments

Researchers Find Almost 2 Million Stolen Social Media Passwords Online

, , ,

Hacker Code

Social media users around the world have reason to be concerned as nearly two million login credentials have been found online by security researchers this week. The credentials included those for the largest social media platforms including Facebook, Google, Yahoo, LinkedIn, and Twitter.

Researchers from Trustwave’s SpiderLabs division posted a blog post reporting the information they found online after using the source code of a botnet controller, a controller for a collection of internet-connected programs, called Pony.

With that data the researchers were able to trace information connected to data-stealing capabilities and they discovered a massive collection of passwords from many of the biggest websites and social media services. In total 1.58 million website login details were stolen, along with 320,000 email account credentials, 41,000 FTP logins, and 3,000 Remote Desktop credentials.

The researchers believe the attack came from the Netherlands, based on a proxy server there which was operating as an intermediary between infected machines and the overseeing command-and-control server botnet.

“This technique of using a reverse proxy is commonly used by attackers in order to prevent the command-and-control server from being discovered and shut down. Outgoing traffic from an infected machine only shows a connection to the proxy server, which is easily replaceable in case it is taken down,” they wrote.

“While this behaviour is interesting in and of itself, it does prevent us from learning more about the targeted countries in this attack, if there were any.”

While they were at it, the researchers took the time to analyze the data and see what the most common passwords were. The results are depressingly unsurprising.

The most used password was the standard 123456 password, with 15,820 accounts using the simple code. The second and third most used passwords were variations on this, with 123456789 and 1234 filling the respective slots. ‘Password’ was the fourth most common password, and 12345 came in fifth. Sadly, it seems many will never learn to start using more difficult passwords.

/0 Comments

What Does Facebook’s New Meme Policy Mean For Marketers?

, , ,

No More MemesYesterday Facebook announced some pretty major changed to their News Feed. Specifically, clicking an article may not show up to three related articles, and new comments on a story you’ve already seen can “bump” that story back into your feed as it is made relevant again. Lastly, they are going to begin policing the “meme” content to an extent, especially on mobile.

While the first two changes have received significantly more attention by marketers, the new meme policy will likely have the biggest immediate impact for companies still using the image marketing practices widely preached just a year ago.

Image marketing on Facebook refers to the practice of sharing content by posting a picture with a link in the comment, rather than using the more standard link post. This lead to many marketers using lighthearted and sometimes confusing memes while underhandedly also sharing their content. This type of practice has been slowly being dismantled for the past few months, ever since Facebook changed how prominently Link posts were shown in the News Feed. Before that update, image posts were shown with much more prominent display size, so it was a ripe target for abuse.

Now that Facebook is targeting memes it is pretty clear that the old image marketing practices are outdated and it makes more sense to simply follow the more common link marketing practices. Not only is it a more honest approach to serving content to your visitors, but Facebook is going to show you favor.

As Greg Finn from Marketing Land explains, Facebook has gone “all in” regarding turning their social media platform into a more focused news source. A recent study has shown that 1 out of 3 Americans now use Facebook as a news source, and Facebook seems determined to put a heavy emphasis on that mode of usage for their site. Looking forward, the only way to stay ahead of their changes is to focus on delivering your audience the best quality content you can create.

/0 Comments

Paid Ads Perform Better When Combined With Social Ads

, , , ,

Marketing has become a holistic practice. You can’t just focus on one channel and expect to have the impact that those who are using every method to connect with the public are getting. For online marketing this means you can’t rely on just SEO or PPC to get the visibility you want. A new study from the digital marketing tech company Kenshoo proves this point by showing that marketers using social advertising and paid ads together see better conversion rates than those who only use a single channel.

In what Search Engine Watch reports to be the first study of its kind, Kenshoo discovered that when a person was exposed to both a brand’s Facebook ads and paid search ads, there was a 30 percent more return on advertising spending than when a person was only exposed to paid search ads exclusively.

“The fact that Facebook advertising on its own during this study was declared a successful initiative and had such a strong impact on paid search is indicative of the power of the platform,” Kenshoo said in its report.

Kenshoo PPC and Social Ads Report

“If marketers only had one Key Performance Indicator (KPI) to compare media channels, the metric of choice would be ROAS [return on ad spend], which is calculated as Revenue/Cost. For example, if an advertiser spent $20 and generated $100 in sales it had a 5x ROAS. Even media with different conversion goals can be easily evaluated based on how much it returned versus how much it spent.”

Kenshoo also noted that click-through rate improved along with returns on ad spending. Paid ads saw a 7 percent increase in CTRs when a person had seen both Facebook and PPC ads, “indicating that social advertising was able to positively impact consumer awareness and perception of the brand.”

When combined, search and social advertising also resulted in 4.5 percent lower cost per acquisition, according to Kenshoo.

“On the surface, 4.5 percent may not seem significant when compared to some of the other high numbers reported in this study,” Kenshoo said, “yet ask any advertiser if they could lower their costs to bring in orders by this amount and they would all jump at the opportunity.”

/0 Comments

Seventy Percent of Advertisers Plan To Spend More On Social Media Marketing in 2014

, ,

Stacks of MoneySocial media has become a part of our lives whether we like it or not, and don’t expect that to change in the next year. In fact, if marketing trends are to be believed, 2014 could be the biggest year yet for social media marketing. Erik Sass reports a new study found that seven out of ten marketers expect to increase their spending on social media in the next year. The survey of 328 marketing professionals was conducted by Decipher on behalf of the Word of Mouth Marketing Association and the American Marketing Association.

While 70 percent said they plan to increase their spending on social media marketing, only 53 percent expect to do the same for their email marketing, and print, product sampling, and TV advertising were all in much worse shape with less than 20 percent planning to increase their ad spending for each category.

But, just because social media marketing is growing doesn’t mean all is well. The same survey found that 79 percent of marketing professionals struggled with measuring online social media and demonstrating return on investment. It seems that we know social media is an important part for establishing your brand online, but many are still having trouble actually measuring how effective it is.

/0 Comments