Twitter has become an undeniable force in modern culture. Even if you aren’t signed up for the social media platform, you can hardly turn on the television without being bombarded by tweets and hashtags.

Every major news network solicits tweets from their viewers in order to get real-time responses to issues, and any new episode of a show is bound to have at least one hashtag hovering in the bottom corner of the screen.

But, those TV hashtags highlight one of the biggest problems with Twitter: few people actually understand hashtags or how to use them efficiently. Sure, we all know how to tag Instagram photos with them, or we slap a silly hashtag on the end of tweets to add a little more information, but the number of people actually using hashtags to organize and sort through the constant tidal wave of new tweets is actually quite low.

It isn’t that Twitter’s users aren’t smart enough to use hashtags more efficiently, but it is difficult to make hashtags a very useful sorting device without going through a middleman. Twitter’s search engine can let you broadly search hashtags, but if you want to actually make sense of the mess you most likely need an extra tool to help you out.

Ann Smarty from Search Engine Journal pulled together five such tools to help Twitter users everywhere turn hashtags into a vital part of their information consumption every day. If you want to be smart with your hashtags, these tools are the best place to start.

1. Twitter Chat

twitter-chat-tool

When Twitter began using hashtags, it didn’t take long for users to figure out that the tags can be used to create a conversation between numerous people. Rather than directly messaging an individual, you are able to put a topic or “chat title” in the form of a hashtag so users are able to create a real discussion. But, the conversation was still cluttered and not well laid out for the average reader.

TwChat allows you to take those hashtags and monitor them in real time. It also lays the tweets in a more cohesive way, so that you can more quickly read and understand the conversation. Best of all, it is super simple to use, free, and doesn’t require downloaded software.

2. TagDef

TagDef

Originally, there was an unspoken rule that hashtags should be easy to understand at a glance. Obviously, this rule has fallen apart over time. Hashtags tend to be a combination of slang, inside jokes, and promotional material that makes no sense without context.

With the help of TagDef, you won’t have to worry about not being caught up with the latest American Idol hashtag or the slang younger people are using to keep up with the meaning behind hashtags popping up in your feed. The tool lets you search a hashtag and get the meaning instantly. You can also edit and add your own meanings. TagDef acts like Urban Dictionary exclusively for hashtags (and potentially a little less focused on profanity).

3. Hashtags

Hashtags Tool

Hashtags gained its reputation as the largest hashtag database on the web, but there is much, much more there. The site includes analytics, how to articles, blog posts, a chatroom, a forum, a hashtag dictionary, events, trending hashtags, popular hashtags (long-term), and even more.

4. Tagboard

tagboard

Of course, hashtags aren’t limited strictly to Twitter. The history of hashtags goes all the way back to IRC chats, but they have spread to nearly every major social networking platform out there. Facebook, Instagram, Google+, and Vine have all implemented the organizing tool. Tagboard takes hashtags from across all those different platforms and displaying them all on one page. You can even use it as a social network dashboard, allowing you to like, share, or retweet as you desire without ever having to leave the site.

5. Hashtagify.me

hashtagify

There is no rule you have to use only one hashtag per post. In fact, many add three or more hashtags on a large number of their posts, but it can be hard to see how they are related from Twitter’s site. Hashtagify helps you see how different hashtags are related and their usage patterns, as well as offering in-depth analysis in their pro version. They also have active breakout alerts, so you can always be the first to know about the new cool hashtag.

bingtimelineteddyrBing is quickly expanding their new timeline feature for celebrities and historical figures. Just a few weeks after premiering the feature for athletes participating in the Sochi Olympics, Bing has added the feature to searches for about half a million famous people.

If you haven’t seen the timeline feature, it is similar to Google’s Knowledge Graph, as both highlight important information on figures in a concise column. For example, the column includes standard information such as height, spouse, children, and parents. But, with the timeline feature, Bing also includes a chronological list of important events or dates in the life of the figure you searched for.

The timeline includes footnotes for all the major events, as well as listing the year they occurred. But, don’t expect to get those results for every celebrity. Bing says that in some cases where “you would be more interested in another type of information” about the celebrity, the timeline information won’t be shown in favor of more relevant data.

Search Engine Watch points out that this is most true for actors and singers. When you search for Prince, you won’t be shown a timeline. Instead, you will be shown information about his most popular sings, albums, and even romantic interests.

bingtimelineprince

If you use Bing and haven’t run into one of these timelines yet, just keep searching for celebrities or historically important people. Bing has made it clear the half a million celebrities with timeline featured are just the start of an even more robust search result system.

The biggest question this raises is whether the timeline will always be exclusive to celebrities, or whether Bing’s relationship with Klout may indicate an intention to expand their Klout-verified snapshots with features similar to timeline. Would you want searchers to be able to automatically see a timeline for you in a search engine?

Source: Search Engine Land

Source: Search Engine Land

Google is usually pretty public with their guideline revisions, but some of their smaller updates are easy to miss. Last week, Google made a small announcement of the Google Help forums that they have made a clarification update to their Google Places quality guidelines, which could affect local businesses who don’t update their information.

The guidelines establish exactly what business owners can name their business within Google Local. This needed to be clarified, as before it wasn’t clear why type of descriptors were allowed in business titles and how many would be acceptable. The revised guidelines make this clear:

  • Your title should reflect your business’s real-world title.
  • In addition to your business’s real-world title, you may include a single descriptor that helps customers locate your business or understand what your business offers.
  • Marketing taglines, phone numbers, store codes, or URLs are not valid descriptors.
  • Examples of acceptable titles with descriptors are (in italics for demonstration purposes) are “Starbucks Downtown” or “Joe’s Pizza Restaurant“. Examples that would not be accepted would be “#1 Seattle Plumbing”, “Joe’s Pizza Best Delivery” or “Joe’s Pizza Restaurant Dallas“.

SpellingPretty much anything Google’s most popular engineer Matt Cutts says makes headlines in the SEO community, but often his Webmaster Chat videos and advice aren’t mind-blowing by any stretch of the imagination. For instance, we recently covered a video where Cutts explained that bad grammar in the comment section most likely won’t hurt your ranking (unless you allow spam to run rampant).

For content creators, it was a legitimate concern that poorly written contents might negate the hard work putting into writing legible and well-constructed content. However, many used this to run headlines that Google doesn’t care about grammar, which is not even close to being confirmed.

As Search Engine Land points out, way back in 2011, Cutts publicly stated that there is a correlation between spelling and PageRank, but Google does not use grammar as a “direct signal.” But, in his latest statement on the issue Cutts specifies that you don’t need to worry about the grammar in your comments “as long as the grammar on your own page is fine.” This suggests Google does in fact care about the level of writing you are publishing.

It is unclear exactly where the line is for Google at the moment, as they imply that grammar within your content does matter, but they have never stated it is a ranking signal. Chances are a typo or two won’t hurt you, but it is likely Google may punish pages with rampant errors and legibility issues.

On the other hand, Bing has recently made it pretty clear that they do care about technical quality in content as part of their ranking factors. Duane Forrester shared a blog post on the Bing Webmaster Blog which states, “just as you’re judging others’ writing, so the engines judge yours.”

Duane continues, “if you [as a human] struggle to get past typos, why would an engine show a page of content with errors higher in the rankings when other pages of error free content exist to serve the searcher?”

In the end, it all comes down to search engines trying to provide the best quality content they can. The search engines don’t want to direct users to content that will be hard to make sense of, and technical errors can severely impact a well thought-out argument.

As always, the best way to approach the issue is to simply write content for your readers. If your content can communicate clearly to your audience, the search engines shouldn’t have any problems with it. But, if a real person has trouble understanding you, the search engines aren’t going to do you any favors.

Many businesses only use their Google+ Local profile for SEO. It is an important part of increasing your brand’s visibility on Google and it is incredibly easy to sign up, reap the benefits, and leave the profile alone from then on. But, it is crucial to make sure you at least set the profile up completely, otherwise you might get some interesting results.

When you leave parts of your profile empty, especially your photos, Google tends to do their best to fill in the gaps. But, this doesn’t aways have the best results. For example, take Mutt Industries from Portland. Todd Mintz spotlighted their appearance on Google Plus Local and search results.

Mutt Industries

If you don’t upload pictures to your profile, Google will just use whatever they can find to fill the spot, and it might be and entirely random photo from your WordPress content. In Mutt’s case, that random photo also seemingly shows someone doing something still illegal in the majority of states, including Oregon. Obviously the image isn’t displayed prominently on Mutt’s website. It is just a random low-quality image from their hosted content.

Mike Blumenthal also noted that their Google+ Local Page is pretty much entirely devoid of all content. It has been claimed, but there is nothing else for Google to work with. If they had added just a single photo, they likely would have avoided the mix-up altogether.

If you aren’t going to use your Google+ Local Page in an attempt to engage the community, at least be sure to add enough to make your business identifiable and allow you to have some control over how you appear to searchers. A “Full-Service Creative Agency” might not be too hurt by a stoned appearance, but you probably don’t want people to think your serious business has gone to pot when they search for you.

The SEO community is sometimes thought of being a stuffy industry, but we like to have fun like any other group of people. For example, you probably would never have guessed that there are online games specifically aimed at the optimization community.

Yet, in the past week two such games have been found, both very SEO-centric. They’re a cool novelty and they offer about as much fun as the games they are based on.

First we have Donkey Cutts, a Donkey Kong knock-off, using prominent SEO personalities and tech imagery in the place of an oversized monkey and barrels. Obviously Matt Cutts from Google is featured, but players are also able to pick from other SEO personalities (though there is some disagreement who exactly the characters are).

Donkey Cutts

There is also Madoogle, a clone of Angry Birds which lets you attack black hat SEOs with some more easily recognizable SEO faces. This one includes versions of Matt Cutts (again), Rand Fishkin, Lisa Barone, and Barry Schwartz.

Madoogle

They probably won’t help you rank much higher, but these games might allow you to relax for a few minutes while still keeping SEO fresh in your mind.

Over the past year Google has been pushing to streamline the look and functionality of many of their products. They have redesigned several of their products, and replaced many tools webmasters rely on with new tools with better performance. AdWords is the next tool on their list for an overhaul, as Google announced earlier this week while highlighting “more screen real estate to the tools and reports you love.”

Their announcement also assures you, “By updating AdWords to the look and feel that we use across Google, you’ll spend less time getting where you want to go in your account, and more time focusing on growing your business.”

The redesigned AdWords will be implementing several stylistic and functional aspects from Google’s broader network, such as moving navigation links like billing, help, and account setting into the gear icon.

adwords-menu

They have also shifted key campaign information above the fold in the dashboard, so you won’t have to scroll to get to the information you’re looking for. You can also quickly see who is signed in for accounts with multiple users

On the purely aesthetic side, Google has brought more white space into the page, especially within charts and tables. They also softened their color palette to make AdWords “easier on the eyes.”

adwords-charts

You can expect to see the changes appear within the next couple of weeks. In the meantime you can acclimate yourself to the updates with a short video Google released focused on navigating the redesigned AdWords.

Source: Shawn Campbell

Source: Shawn Campbell

It is no secret that nearly every big brand is on Twitter these days, and plenty of smaller businesses are learning to take advantage of the platform every day. But, there are plenty of ways you can mess up when trying to connect with your audience on one of the largest social media platforms around. As a new study on how top brands use Twitter shows, the biggest mistake you can make is simply neglecting your account.

The study from social media analytics firm Simply Measured showed that 92 percent of brands are tweeting an average of 12 times a day, and 98 percent of the top brands in today’s market are regularly active on Twitter.

In fact, consumers seem to be downright eager to follow brands on Twitter, as audiences for the top brands have grew by 20 percent in the last quarter of 2013. Over half of the brands have more than 100,000 followers each.

Of course, it doesn’t matter how often you tweet if you aren’t sharing things that excite the community and encourage engagement. As Marketing Land notes, the tweets with photos or links are more likely to receive activity than the traditional 140 character updates. But, it might be a surprise to see just how much better they perform. Simply Measured says tweets with photos or links see 150 percent more engagement than the brand averages.

Twitter-Links-Types-That-Generate-Engagements-Simply-Measured-600x330

Images see even more engagement than links by a large amount, with an average of 210 engagements per tweet. That absolutely dwarfs the 27 engagements on average for a bit.ly link.

You can download the full report from Simply Measured’s website.

Pinterest is quickly becoming one of the most popular social media networks out there. Over the span of a few short years, Pinterest has become more active than almost any platform available aside from Facebook and Twitter and it shows no signs of slowing.

This has attracted the attention of many businesses and marketers hoping to showcase their brands and engage their audience, but many brands don’t want to do the heavy lifting to become a popular Pinterest presence. Rather than build from scratch, a fair number of professional Pinterest accounts have turned to purchasing Pinterest followers and re-pins in an attempt to create their pages appear more active and increase their visibility.

A screenshot of one such site

The practice shouldn’t be foreign to anyone familiar with social media. Markets have popped up where people can purchase Facebook likes and Twitter followers, and every newly popular platform will likely have to deal with these types of issues. But, the big question every business owner has is: “Will buying Pinterest followers and re-pins benefit my business?”

The reason these types of artificial follower markets become so popular is that they do exactly what they say in the short term. It is true that unfamiliar visitors will be more likely to follow pages that appear active and popular among the community. But, there are plenty of downsides to trying to manufacture a facade of activity and engagement.

As with most other social networks, Pinterest uses an algorithm to determine the visibility of pins and profiles based on popularity. John Rampton coined the term Pinrank for the algorithm in reference to Facebook’s old Edgerank algorithm. When your posts draw lots of activity, Pinterest increases your visibility and shows your pins to more people. Likewise, if your nobody is interacting with your pins, you will become less relevant.

While purchased followers and re-pins can trick the average visitor into believing your content is popular, Pinrank sees right through your shenanigans.

The best case scenario for those purchasing pins is a quick surge in popularity, followed by an immediate decline as real followers come to see that your content isn’t relevant or important. As that happens, your Pinrank will naturally fall despite your seemingly huge number of followers.

The worst case scenario ends in being entirely banned from Pinerest. Only a few accounts have been banned so far for the blatant violation of Pinterest’s Uses policy, but Pinterest is entirely aware of the shady tactics rising in popularity and there will likely be quite a few more bans in the future. Even if you’ve invested months of real work into cultivating your Pinterest page, all of that can be gone in an instant if you are purchasing followers.

In the end, buying Pinterest followers won’t benefit you anymore than buying property on the moon. More than likely, it will hurt your brand and it’s reputation more than any upsides you will ever see from the practice. All it is really is an attempt to cheat the system.

If you’re a small retailer trying to expand your brand online, social media is an absolutely essential part of the plan. But, there are several different popular social media platforms and most smaller retailers don’t have the resources to invest fully in all of the big platforms. How do you choose which one to favor?

Of course, the best choice for your brand depends on what you are offering to consumers and how you are trying to reach out to them. But, you can also take some notes from what the big retailers are doing with their social media, with the help of social technology company 8th Bridge’s third-annual Social Commerce IQ report.

8th Bridge looks at nearly 900 of the top online retail brands, and evaluates their social adoption and subsequent results.

Their results show two things. Firstly, you should implement social website buttons for at least the three major social media platforms for retailers (Pinterest, Twitter, and Facebook). Secondly, and more importantly, Facebook still dominates referral traffic and perceived value. However, the reasons for Facebook’s value to top retailers have changed.

In the past, Facebook has always been favored simply because it was the most popular social media platform by a large margin. However, Facebook has become very competitive, especially for smaller businesses. With so many businesses sharing content on the site, the top retailers have turned to Facebook Exchange to pay for visibility and higher traffic rates.

Facebook is valued by top retailers not because they are the top social platform, but because they have the most viable social advertising platform.

This has the potential for change in the near future however. Facebook has one of the most fully-realized social advertising platforms, and it has been around for significantly longer than the ad options most other platforms offer. For instance, both Pinterest and Instagram are still only in the testing phase for their advertising platforms.

Still, the traffic referral statistics from Twitter may suggest a deeper underlying problem in the social platform’s viability for retailers.

“Traffic from Twitter and Instagram is non-existent for most retailers,” 8th Bridge said in its report. “Only 85 retailers are getting traffic from Twitter and only 55 retailers are getting traffic from Instagram.”

In the end it should come as no surprise that Facebook is still the most reliable social platform for brands of most sizes, but it will only get more competitive. You can still benefit from a non-paid approach to your Facebook presence, but you should expect diminishing returns as time goes on.

You can view the infographic 8th Bridge made from their results below or on their site.

Social Commerce Infographic