Despite not being available to the public any time soon, Google Glass has already raised quite a bit of a stir. But, not all of the stories have been good.

Source: WikiCommons

Source: WikiCommons

While plenty of testers or “Google Glass Explorers” have used the technology to engage with the world around them in a new way, there have been concerns about the safety of wearing Glass while driving or doing other activities. There have also been reports of those wearing Google Glass getting into confrontations with others for various reasons surrounding the technology.

Now, Google has released an official list of do’s and don’t’s for Google Glass to help mitigate the more negative stories that keep popping up. If you’re one of the lucky few getting to test drive Google Glass before its public release, you might consider heeding the guidelines they shared for the best experience possible.

The Google Glass Do’s:

  • Explore the world around you. Glass puts you more in control of your technology and frees you to look up and engage with the world around you rather than look down and be distracted from it. Have a hangout with your friends, get walking directions to a fantastic new restaurant, or get an update on that delayed flight.
  • Take advantage of the Glass voice commands. Glass can free your hands up to do other things like golfing, cooking, or juggling flaming torches while balancing on a beach ball (but also see Don’ts #2). This is great for looking up how many ounces in a cup while you cook, or taking a one-of-a-kind photo from your unique perspective.
  • Ask for permission. Standing alone in the corner of a room staring at people while recording them through Glass is not going to win you any friends (see Don’ts #4). The Glass camera function is no different from a cell phone so behave as you would with your phone and ask permission before taking photos or videos of others.
  • Use screen lock. Glass screen lock works like your smartphone’s screen lock: it passcode-protects your device to help prevent others from using it. If you ever lose your device or have it stolen by a budding online resale entrepreneur, you can turn off Glassware and perform a remote wipe (e.g. factory reset) of the device, removing all your information from the device. All you need to do is go to your MyGlass page on your browser, or the MyGlass App on your phone.
  • Be an active and vocal member of the Glass Explorer Community. The Explorer Program was created in order to have a place where our Explorers can give feedback, share content and communicate with the Glass team. It’s been hugely successful over the past year and this is due to our wonderful group of Explorers. They are constantly sharing their worlds with us and with each other, allowing us to hear and work on all the great feedback and stories our Explorers give us (and, wow, do they give us a lot!).

The Google Glass Don’t’s:

  • Glass-out. Glass was built for short bursts of information and interactions that allow you to quickly get back to doing the other things you love. If you find yourself staring off into the prism for long periods of time you’re probably looking pretty weird to the people around you. So don’t read War and Peace on Glass. Things like that are better done on bigger screens.
  • Rock Glass while doing high-impact sports. Glass is a piece of technology, so use common sense. Water skiing, bull riding or cage fighting with Glass are probably not good ideas.
  • Wear it and expect to be ignored. Let’s face it, you’re gonna get some questions. Be patient and explain that Glass has a lot of the same features as a mobile phone (camera, maps, email, etc.). Also, develop your own etiquette. If you’re worried about someone interrupting that romantic dinner at a nice restaurant with a question about Glass, just take it off and put it around the back of your neck or in your bag.
  • Be creepy or rude (aka, a “Glasshole”). Respect others and if they have questions about Glass don’t get snappy. Be polite and explain what Glass does and remember, a quick demo can go a long way. In places where cell phone cameras aren’t allowed, the same rules will apply to Glass. If you’re asked to turn your phone off, turn Glass off as well. Breaking the rules or being rude will not get businesses excited about Glass and will ruin it for other Explorers.

Internet commenters aren’t quite known for their excellent grammar or insightful conversation. While there are plenty who contribute and expand on content with helpful information in the comments, there are also more than a few who struggle with language or actively try to troll other users with garbled borderline nonsense.

For most users, these types of commenters are a simple annoyance at most. But, for those who spend long hours crafting grammatically correct and easily-readable content, the less readable comments can cause some worry. While quality content is most important for users, content creators also aim for high legibility because it can affect rankings.

It is no secret that nonsensical or poorly written content doesn’t tend to perform well on search engines, but what about those comments that aren’t so carefully put together? Can comments with bad grammar or readability hurt your content’s rankings? According to Matt Cutts, Google’s most popular spokesperson, the answer is not really.

“I wouldn’t worry about the grammar in your comments. As long as the grammar on your own page is fine … there are people on the Internet and they write things and it doesn’t always make sense,” Cutts said in a recent Webmaster Chat video. “You can see nonsense comments on YouTube and other large properties and that doesn’t mean that YouTube video will be able to rank.”

The primary exception to this rule is spam comments. While nonsense comments or poorly written comments aren’t much of a problem for you, spam comments should still be removed to protect your SEO and generally improve user experience and site quality.

“Just make sure that your own content is high-quality. You might want to make sure that people aren’t leaving spam comments, if you’ve got a bot, then they might leave bad grammar,” Cutts said. “But if it’s a real person and they are leaving a comment and the grammar is not slightly perfect, that usually reflects more on them than it does on your sites, so I wouldn’t stress out about that.”

So breathe easy content creators of the internet; so long as you keep putting effort into making great content, you should be safe from any trouble with Google.

Looking for your favorite music video? Since MTV hasn’t shown music videos for the past 20 years, you will probably turn to Google. Now, Google is making it easier to find the videos your searching for by giving more prominence to the top playable music video result. So, if you’re searching for “Get Lucky” by Daft Punk, it will be hard to miss the official version of the video at the top of the page.

Daft Punk Get Lucky Google Search

The thumbnail images for the videos look like they would be playable on the page, but in actuality they link back to the page for the video. It’s possible they play icon on the image might hint towards future usability for YouTube videos, or it might just be a little misleading.

Of course, the tool isn’t perfect, and you shouldn’t expect to get the “official” video or a video from the artist’s official account every time. For example, Search Engine Watch highlights a case where searching for “Let Me Ride” by Dr. Dre doesn’t pull up a video from the DrDreVEVO account, because that video hasn’t been uploaded to the official account.

Similarly, searching for “I Need a Doctor” by Dr. Dre doesn’t trigger the new large YouTube thumbnails, even though there is an official video uploaded to the account.

dr-dre-i-need-a-doctor-google-search

“This was already available in September 2013 when you searched for an artist and then clicked on a song – you’d see a preview of the music video if it was available to display,” said a Google spokesperson. “Yesterday we made it easier to get to – you can now just search for a song directly and see the video screenshot right away.”

It is notable that the huge thumbnail appears to be exclusive to YouTube. When Google pulls from other sources like Dailymotion, it shows the smaller thumbnail and link layout. For example, the video for “Simply Beautiful” by Queen Latifah looks like this:

simply-beautiful-queen-latifah-google-search

With Google’s constant updates, it is easy to miss some of the new features they roll out with less publicity than their biggest products receive. However, even the smaller revisions to Google Search make a huge affect on how we search and use the internet in general. Jessica Lee recently rounded up some of the less talked about changes Google has been making so you can be sure you haven’t missed anything lately.

1) Date Selector in Hotel Carousel Search Results

The Carousel results box at the top of localized searches for hotels and restaurants has only been around for a few months now, and Google is already making regular updates to the function. While most of the work has gone into normalizing what queries get carousel results.

But, they’ve also implemented some new, interesting features such as a date selector for hotel searches. Now, you can easily weed out hotels that aren’t available on the days you will need lodging.

hotels-in-new-york-date-selector-google-carousel

In a statement to Search Engine Land, Google said:

We’re always adding features to search to help people find what they need and get things done faster — you can now more easily research hotels when planning a trip and filter by user ratings and hotel class, as well as select specific dates.

2) Cards for Local Results

“Answer Cards” have slowly been spreading across Google’s platform for a while, but they were largely reserved for specific questions or brands. You needed a specific and targeted search to wind up with the convenient card at the top of the search results. But, lately the cards have begun to deliver more detailed answers such as the address of a nearby retailer. Mike Blumenthal highlighted the change with an example of searching for a brand name + location (Dress Barn locations Amherst):

dress-barn-amherst-answer-card

But, queries with multiple results still get the traditional pack results:

dress-barn-pack-results

3) Answers to Complex Questions

The answer cards have also gotten better at providing answers for trickier questions in general. The people running the Google Operating System spent a good amount of time trying to stump Google’s answer feature, but they’ve found the task has gotten much harder as the feature has been improved.

In their words:

Google used to only answer simple questions like “who’s the prime minister of Canada?” or “what’s the population of China?” Thanks to the Knowledge Graph project, Google can answer more complicated questions like “who played Batman?”, “what’s the latest album of Celine Dion?”, “what are the main attractions in Spain?”.

To test this out, one of the authors asked Google a question without a definitive answer: what is the “distance to Mars”.

google-direct-answer-distance-to-mars

Google can even tell you why the sky is blue.

google-direct-answer-why-is-sky-blue

4) Distance Results

Google is able to tell the distance from most locations other than planets. In fact, Google announced on Google+ that users can now get the distance from any two locations on earth, no matter how far apart they are. The example Google offered was the “distance between Siberia and Hawaii.”

google-how-far-is-it-from-hawaii-to-siberia

5) Streamlined Search Options

The Google Operating System blog explained how they have updated search options to be more responsive to your individual search query:

Google removed a few specialized search options that were usually displayed in the “more” drop-down: recipes, patents, discussions, blogs, places. The list of links to services like Maps, Images, News, Flights, Shopping is reordered based on your query. This isn’t a new idea, it was implemented a long time ago by Google, but now it’s used more often.

search-options-google

Over the past year Google has been pushing to streamline the look and functionality of many of their products. They have redesigned several of their products, and replaced many tools webmasters rely on with new tools with better performance. AdWords is the next tool on their list for an overhaul, as Google announced earlier this week while highlighting “more screen real estate to the tools and reports you love.”

Their announcement also assures you, “By updating AdWords to the look and feel that we use across Google, you’ll spend less time getting where you want to go in your account, and more time focusing on growing your business.”

The redesigned AdWords will be implementing several stylistic and functional aspects from Google’s broader network, such as moving navigation links like billing, help, and account setting into the gear icon.

adwords-menu

They have also shifted key campaign information above the fold in the dashboard, so you won’t have to scroll to get to the information you’re looking for. You can also quickly see who is signed in for accounts with multiple users

On the purely aesthetic side, Google has brought more white space into the page, especially within charts and tables. They also softened their color palette to make AdWords “easier on the eyes.”

adwords-charts

You can expect to see the changes appear within the next couple of weeks. In the meantime you can acclimate yourself to the updates with a short video Google released focused on navigating the redesigned AdWords.

Everyone knows that Google is a fan of hiding little easter eggs throughout their services, especially in Google Maps and Google Earth. Many of the most well known “secrets” of Google Maps involve objects that actually exist in real life, such as the popular giant pink rabbit in Italy. However, Google also creates some fun little tricks on their own. I learned of two such treasures this week and thought I would share them with you.

The first has been around for a few years, but it recently began making the rounds again. Michael Gray on Twitter noticed that Google Maps gives a particularly funny response if you happen to search for walking directions from The Shire to Mordor, as you can see below.

mordor-google-maps-1389877244

It is a good time for the little trick to be popping back up, considering the new The Hobbit film is just now leaving theaters, with one more on the way. Plus, many like me never saw it when it was first discovered in earlier versions of Google Maps.

Tardis-Google-Maps-Street-View-640x333

The other secret Google Maps holds is much newer, but equally (if not more) exciting for the fans of Doctor Who. It seems the Tardis was hiding inconspicuously along Earl’s Court Road in London when the Maps team was in the area, because stepping into the blue police box sitting nearby when using Streetview.

18ww8u61d0w8ijpg

If you click on the double-white arrow, you’ll notice the police box is bigger on the inside, and you can explore the (limited) depths of the Tardis, The Doctor’s infamous time machine. Of course, it doesn’t have the endless new rooms and corridors that often appear in the show, but you get a good look at the controls and interior.

What is your favorite Google Maps easter egg?

Yesterday we reported on the mass hijacking of thousands of Google+ Local listings. In short, over a short period of time a huge number of hotels with business listings for Google Maps and Search. The story was broke open by Danny Sullivan from Search Engine Land, who attempted to track down the source of the spam attack, with no concrete evidence to suggest who the culprit actually is.

While the issue could have a big affect on many businesses it the hotel sector, it is more notable for showing that other attacks could happen in the future. Even worse, no one outside of Google has been able to explain how this could occur, especially with the number of big hotel chains affected. The hotels hit with the spam weren’t mom-and-pop bed and breakfast places. Most of the listings were for huge hotel chains, such as the Marriott hotel shown in the example of a hijacked link below.

If Google does know how this was able to happen, they aren’t telling. In fact, Google has been terribly quiet on the issue. They’ve yet to issue an official public statement, aside from telling Sullivan that he could confirm they were aware of the problem and working to resolve it.

The only direct word from Google on the hijackings is a simple response in an obscure Google Business Help thread from Google’s Community Manager, Jade Wang. If it weren’t for Barry Schwartz’s watchful eye, it is possible the statement would never have been widely seen. Wang said:

We’ve identified a spam issue in Places for Business that is impacting a limited number of business listings in the hotel vertical. The issue is limited to changing the URLs for the business. The team is working to fix the problem as soon as possible and prevent it from happening again. We apologize for any inconvenience this may have caused.

Yesterday, thousands of hotels with Google+ Local listings had their pages manipulated to replace their links to official sites with links leading to third-party booking services. Google+ Local listings are what Google uses to provide local results in Google Maps and Google Search.

It currently appears to be isolated entirely to hotels, and Google has already said they are aware of and fixing the problem, but Danny Sullivan’s research into who is responsible for the hijacking has yet to turn up anything concrete. What we do know is that thousands of listings were changed to point to either RoomsToBook.Info, RoomsToBook.net, or HotelsWhiz.com.

Source: Search Engine Land

Source: Search Engine Land

The problem is, we can’t be sure any of these companies are actually directly responsible. Only one person responded to Sullivan’s inquiries. Karim Miwani, listed on LinkedIn as the director of HotelsWhiz.com, replied saying (sic):

We have recently seen this issue and have reported to Google webmaster already. If you have seen any links please forward it to me and I will submit the request.

Our team is already in the process of blocking list of certain domains and IP addresses from back-linking us.

Thank you for pointing this out if you have any more external domains acting in aboce manner please report it to us on

You can get all the details on the hijacking from Danny Sullivan’s investigative report into the issue, but this event has a broader relevance outside of the hotel industry. The mass hijacking of Google’s local listings suggests their is a security flaw in the Google+ Local listings which needs to be addressed and resolved. It may explain why Google has largely remained mum on the subject aside from confirming that it occurred.

You most likely have nothing to worry about with your own local business’s listings, so long as you don’t work in the hotel industry. However, it could have implications about the future of Google+ Local listings. Either the security flaw that allowed this to happen will be fixed, or issues like these could affect other industries on a larger scale.

Considering how important these listings are to Google Maps and Search, a larger attack could be a serious problem for Google.

Recently Rap Genius, a popular lyric website focused on hip-hop music, became the talk of the internet as they basically disappeared from Google’s search results. They were hit with a penalty for link schemes, and the event may have been one of the most talked about SEO stories in recent history.

Now, 10 days after they were essentially removed from the search results, Rap Genius is ranking when searching for it on Google by name. It should be noted, the site was never completely removed from Google, but their content was showing up six and seven pages back in the results, which is pretty much just as bad.

Rap Genius

Source: Search Engine Land

We know the site lost a huge amount of traffic when they were penalized, but it is unclear how they are faring now that they are back. Most likely, Rap Genius will still struggle to regain their former foothold, at least temporarily. When searching by name, the actual website for Rap Genius is still listed below several news stories about their SEO troubles.

The site is also not ranking as well for many lyric searches they previously would have been listed for. Some lyric searches show Rap Genius, but Danny Sullivan from Search Engine Land shows they are still stuck on page seven for several searches.

Rap Genius is definitely the most publicly discussed SEO penalty so far. It has been reported on by Rolling Stone, NBC News, Huffington Post, and several other major news outlets. It is also the perfect case study for why you should never attempt to game the search engines for better rankings.

Rap Genius has been consistently transparent about the issues that occurred and what they have done to fix them, as well as what they can do in the future. You can read their initial apology here, as well as their more detailed blog post here. The blog post also concludes with an apology:

To Google and our fans: we’re sorry for being such morons. We regret our foray into irrelevant unnatural linking. We’re focused on building the best site in the world for understanding lyrics, poetry, and prose and watching it naturally rise to the top of the search results.

Rap Genius is seeing a relatively quick return to the search results, thanks to their dutiful efforts to fix the problems and their transparency. However, it will still be a long time before they reach their former status. It just shows that illegal SEO may get you results in the short-term, but you will eventually get caught.

Google Updates Banner

No matter what you personally think about Google, there are two undeniable facts about the massive company. They are the number one source of online searches by a wide margin, and they are constantly changing. Trying to keep track of all the individual updates from Google can be dizzying. It seems every time you are almost adjusted to one change, there is a new update popping up.

But, following the changes over at Google is important for anyone running a website. There are some pretty clear patterns in Google’s updates over the past year, and if you want your website to be successful through 2014, you will need to be prepared for the types of changes on the horizon.

To assist you in reviewing the changes from last year, E2M Solutions produced an infographic that covers a few of the most important updates on Google Search during 2013. As you might expect, Penguin and Panda are both big parts of the infographic. But, there are also some less known search updates such as Google Hummingbird.

The infographic isn’t perfect however. Search Engine Land points out that Hummingbird was not rolled out on August 20, 2013, as it is listed. Also, “Link Devaluation” has never been confirmed by Google, and thus it is only speculation. It is arguably pretty clear that links have lost some of their power in the past year, but it can be debated how that was actually implemented.

You can view the infographic below, or over at E2M’s website.

 11-Most-Important-Google-Algorithm-Changes-2013