High-Ranking Websites on Google Fail on Accessibility Tests

, , ,

A new study suggests that although highly ranking sites on search engines may be optimizing for search engines, they are failing to make their sites accessible to a large number of actual people – specifically, those with visual impairments.

The study from Searchmetrics used Google Lighthouse to test the technical aspects of sites ranking on Google. Unsurprisingly, it showed that high-ranking websites were largely fast and updated to use the latest online technologies, and were relatively secure.

However, the analysis revealed that these high-ranking websites were lagging behind when it came to accessibility for those with disabilities.

Based on scores from Google’s own tools, the average overall score for accessibility for sites appearing in the top 20 positions on the search engine was 66.6 out of 100.

That is the lowest score of the four ranking categories analyzed in the study.

Google’s Lighthouse accessibility score analyzes a number of issues that are largely irrelevant for many users, but hugely important for those with disabilities or impairments – such as color contrast and the presence of alt tags to provide context or understanding to visual elements.

As Daniel Furch, director of marketing EMEA at Searchmetrics, explains, this can be a major issue for sites that are otherwise performing very well on search engines:

“If you don’t make your site easily accessible to those with disabilities, including those with impaired vision, you cut yourself off of from a large group of visitors.

Not only is it ethically a good idea to be inclusive, but also obviously you could be turning away potential customers. And some sites have even faced lawsuits for failing on this issue.”

/0 Comments

LinkedIn begins showing all your ads from the last 6 months in one place

, , ,

LinkedIn will begin showing all the sponsored content an advertiser has run within the past six months in an “Ads” tab on the associated LinkedIn pages.

The company announced the change this week as part of an effort to bring more transparency to advertising across the platform:

“At LinkedIn, we are committed to providing a safe, trusted, and professional environment where members can connect with each other, engage with relevant content, and grow their careers. Increased transparency to both our customers and members is critical to creating this trusted environment.”

When viewing an advertiser’s page, users will be able to click the “Ads” tab to view every ad that company has run in the past six months.

Users can also click on the ads as they typically would, but the advertiser will not be charged, nor will it impact campaign reporting.

Obviously, the tab won’t include any of the information behind the ads, like who they targeted or the budget for that campaign.

In my eyes, this seems like a reason to ensure your LinkedIn advertising is consistently high-quality, with the upside that high-performing ads have a chance to lead to sales without having to pay for those ad clicks.

/0 Comments

Google Reveals New Ways to Advertise at Marketing Live 2019

, , ,

This week Google held its annual Marketing Live event to reveal the latest innovations in online advertising, and the latest ad units aim to provide a more consistent experience across all of Google’s advertising platforms while also introducing new ways to advertise across the web.

The new ad units, including Discovery ads, Gallery ads, and Showcase Shopping ads, are all highly visual and highly automated, relying on the same automation model as Universal App Campaigns.

Here’s what you need to know about all the newest ways to advertise with Google:

Discovery Ads

Google has used the “Discovery” section of its platform to highlight content and sites it feels may be relevant to your interests. Now, brands and websites can also target this section with ads in the Discovery area, visible under the search box in the Google mobile app, in Gmail under the social promotions tabs, and in the YouTube home feed.

As Google VP of Product Management Brad Bender explained during the Marketing Live event, Discovery ads are intended to be “visually rich, mobile first, and use the ‘power of intent’”, meaning the ad service relies strongly on signals from users like past site visits, app downloads, or video views.

The company says the Discovery feed now reaches more than 800 million users around the world, making this a highly attractive area to target with ads.

Gallery Ads

Another new format introduced at the Marketing Live event is Gallery ads, which present a carousel of swipeable images at the top of mobile search results. The carousel includes between four to eight images, with up to 70 characters of copy possible for each image.

Notably, this changes the way Google charges for ads. Gallery ads are paid for on a CPC basis, which means you are charged if someone clicks on the ad. However, Google also tracks how far a person swipes through the carousel. When they wipe past the third image in the sequence, that also counts as a “click” or form of engagement. This means that you may be paying for ad interactions that do not include an actual click or landing page visit.

In testing, the search engine says Gallery ads saw “25% more interactions” compared to other search ad formats. Though, it is unclear how the actual CTR of these ads stacks up.

Increased Visibility for Showcase Shopping Ads

Showcase Shopping ads have been around since 2016 as a way for retailers to highlight a curated list of products in non-branded searches (which Google says accounts for 40% of queries).

Now Google is expanding these ads to a variety of new areas of the platform, including Google Images, the Discover feed, and the YouTube feed.

The ads include a large main image, as well as smaller images. When clicked these ads expand to showcase a variety of relevant products from the retailer, and may include other information such as store locations or in-store availability.

/0 Comments

Highlight your best reviews in local results with Google Posts

, , , ,

Google My Business is updating Google Posts to allow brands to highlight glowing reviews from customers.

With the new update, you can feature 4 to 5 star reviews that have been left on your listing.

As Google said in the announcement on Twitter:

“In some countries, Google My Business now provides suggested posts to help you showcase positive reviews. These posts are automatically suggested based on 4 or 5-star reviews recently left for your business”

“You may get suggestions for new testimonials to post when you sign in to Google My Business, or via email notifications. These posts are automatically suggested based on 4 or 5-star reviews recently left for your business. You’ll be able to review and edit the post before publishing it.”

You can see a few examples of what the new post format looks like from Twitter user Andy Simpson below:

While it is unclear exactly which countries aside from the US have access to the feature, the update brings yet another way to make your local search listing more visible and engaging for users.

As always, Google Posts showcasing your reviews remain visible for one week unless you manually remove or edit the post.

/0 Comments

Google’s Call-Only Ads get even bigger and better

, , ,

Google’s call-only ads are an incredibly powerful tool for companies who primarily do business through the phone. Not only can they get your phone to ring when nothing else will, they are entirely trackable so you will know when your ads drive calls and where those calls come from.

Now, Google is making the ads even better with expanded headlines and descriptions.

Specifically, call-only ads will now include two 30-character headlines instead of a single 25-character headline.

Descriptions for call-only ads will also be expanded from 80 to 90 characters.

Another small tweak is the placement of business names in the ads, which are being moved to the description line.

“We noticed it was tough to fit both your business name and a compelling call to action in the headline, so we moved business name to the beginning of the ad description,” Mike Russo, a Google Ads product manager, said in the announcement.

The change makes headlines even more important than ever, as your brand name will no longer be the first thing included in the ad. The upside, however, is that a great headline can help you break past the competition and find success with your ads no-matter how well-known your brand is.

The new format is currently rolling out, though it may take a few weeks for the change to reach all advertisers.

/0 Comments

LinkedIn introduces new interest targeting options for advertisers

, , , ,

LinkedIn is working to make itself a worthwhile advertising platform for brands, and that includes launching new targeting options for advertisers.

Starting over the next week, advertisers will be able to target ads on LinkedIn based on users’ professional interests and behavior.

As the company says in their announcement:

“We’re excited to announce interest targeting in Campaign Manager. Interest targeting lets you reach members with relevant ads that match their professional interests — based on the content they share and engage with on LinkedIn. With these added options, you can more easily achieve your campaign objectives and grow your business.”

You can target your ads based on over 200 categories such as artificial intelligence, global economy, and customer experience.

Specifically, LinkedIn says brands can benefit from Interest Targeting in a few ways:

  • Serve relevant ads and content that match a member’s professional interests. Interest targeting can help you shape brand perception with different professional audiences by associating your brand with the topics that they care about. For example, if you sell Cloud Computing services, you can target members interested in “cloud computing” and create a campaign with Sponsored Content ads that show how your solution is helping business do more with their data.
  • Deepen your influence with the buyer committee within your target accounts. Today, many of our customers use LinkedIn’s powerful account targeting to inform their Account-Based Marketing campaigns. Now you can kick it up a notch by using account targeting along with interest targeting to reach an audience of potential buyers who have already expressed, or are likely to express, an interest in the content that’s relevant to your business.
  • Reach those interested in pursuing a certificate program. You can also use a combination of degrees and interests to reach the audiences who would be a naturally fit for higher education programs.

Interest Targeting is currently rolling out on LinkedIn and is expected to be available to all advertisers within the next week.

/0 Comments

GoDaddy is slowing and breaking sites with injected tracking code

, , , ,

GoDaddy is one of the most popular hosting providers for small businesses, but it appears the hosting service may also be making changes to sites on its platform which could significantly slow or break sites entirely.

The service is injecting a piece of JavaScript code as part of its Real User Metrics (RUM) technology, which allows the service to track and measure the performance of websites. However, none of this information is provided to the sites on GoDaddy’s service in the form of analytics but is instead used solely by the company to improve systems and server configurations.

With this in mind, it is hard to see any benefit to continue allowing GoDaddy to install code for RUM on your site.

All US GoDaddy customers agree to opt-in to using RUM as part of the terms of service and the company does little to inform you of how it uses the technology. In a help document, the company also concedes it may have a negative impact on websites:

“Most customers won’t experience issues when opted-in to RUM, but the javascript used may cause issues including slower site performance, or a broken/inoperable website.

If you’re using Google’s AMP, you have pages ending with multiple ending tags, or your site performance is slower, you may want to opt-out of RUM.”

Considering how important site speed is to both search engines and actual consumers, it is highly likely RUM could be costing you traffic AND conversions.

Thankfully it is easy to opt-out of the RUM service if GoDaddy is your hosting provider. Just follow these steps:

  • Access your cPanel hosting account by going logging in to your cPanel and clicking on your hosting account.
  • Click the three-dot menu button, and then click “Help us.”
  • Click “Opt out.”

Once this is done, the code will be immediately removed from your site.

/0 Comments

More than half of Google’s search results now come from its mobile-first index

, , , ,

This month, Google announced that more than half of all web pages in its search results around the globe are being pulled from its mobile-first index.

That means that the majority of pages being shown in Google’s search results were crawled, indexed, and ranked based on the mobile version of that page. As such, it marks a huge turning point for the increasing mobile-emphasis in web design and optimization.

What exactly is mobile-first indexing?

Over the past two years, Google has established a second, distinct index which prioritizes mobile pages and search results. This came as more than half of all search results were originating from mobile devices, rather than desktop computers.

Gradually, Google has expanded this index with the intent of eventually making it the primary search index.

With the launch of this index, Google also changed how it approached website indexing. Rather than defaulting to the desktop version of a page to assess its optimization and search value, the search engine began indexing mobile pages over their desktop counterpart. Thus, Google began its process of “mobile-first indexing.”

Is your site in Google’s mobile index?

If your site has been added to Google’s mobile-first index, you will likely have been notified within Google Search Console. Simply check your messages to see if your site has been migrated over.

If your site has not been migrated over, there is a chance that Google is having issues viewing the mobile version of your site, has found significant discrepancies between the mobile and desktop versions of your site, or has decided your mobile version is not up to snuff.

You should probably take the time to review the mobile version of your site to ensure it is properly optimized and laid out for Google’s search crawlers. You should also ensure that both versions of your site are largely similar, as Google prefers websites with parity across devices.

/0 Comments

Survey shows how voice search drives local business

, , ,

A new survey shows just how prominent voice search is becoming in the journey from shopping to purchase.

According to the latest survey from Chatmeter, approximately 90% of smartphone owners say they use their device’s virtual assistant. More importantly, a large group of those are specifically using voice search to look for local business information.

Approximately 40% of smartphone users specifically say they “use voice search to ask for directions, an address, or business hours for a nearby location.” Additionally, more than a quarter of consumers say their “number one use for their voice device is to find a local restaurant, show, or business.”

This reinforces recent statements from prominent figures in the world of search, including Google CEO Sundar Pichai, who said: “local mobile searches are growing faster than just mobile searches overall, and have increased by almost 50% in the last year.”

One of the biggest uses for virtual assistants is also making in-person purchases or to visit new businesses, with almost 90% of users saying they turn to virtual assistants for driving directions.

While the rise of voice search will likely have huge ramifications for how we understand and optimize for online searching, these findings actually reinforce the importance of optimizing local listings on both desktop and mobile devices.

For example, a business’s Google My Business listing is responsible for providing all of these types of information, including giving directions, facilitating phone calls, and providing business hours.

Google My Business is already an essential part of establishing your business within your local industry and finding new customers nearby. Now, it is also becoming a necessity for helping voice search users find your business when they are ready to take action.

/0 Comments

Twitter loses 9 million monthly users, but it’s a good thing

, ,

Yesterday Twitter revealed that it has lost approximately 9 million monthly users in its latest quarterly report.

In most cases, such a drop would be considered a huge red flag. However, the company was not only anticipating the decrease in users but sees it as a sign that the platform is improving.

Since its earliest days, Twitter has been notorious for spam and bot accounts. The huge number of inactive, fake, or malicious accounts has been so bad that Twitter users have even created nicknames for these types of accounts. The most popular sobriquet is simply calling these accounts “eggs” for the original default profile picture on Twitter.

Notably, the company removed the egg profile picture in an attempt to shake off the nickname, though the term still lingers to describe accounts that are inactive, suspicious, or spammy.

Earlier this year, Twitter launched a new initiative aimed at removing these types of bad accounts and preventing the creation of new accounts for spammy or suspicious accounts.

Based on the news that Twitter’s active monthly account number has fallen from 335 million to 326 million in the third quarter of this year, it appears the company is making significant headway in reducing the number of low-quality accounts.

As part of the initiative, Twitter says it expects to continue seeing decreases in monthly active users through the next quarter. CEO Jack Dorsey describes the move as a positive act to improve the long-term health of Twitter.

Dorsey’s perspective may not be far off, as the company has seen consistent gains in daily users and revenue. The company reported a 9% increase in daily active users year over year. Revenue is also high enough for the company to turn a profit the past quarter, marking the first full-year period the company has seen profitability.

Twitter still has significant hurdles to overcome to prevent stagnation or loss of inertia. While these types of steps are likely to increase users’ overall satisfaction with the platform, there are still widespread issues of abuse, spam, and manipulation of the like and retweet functions on the site. If Twitter really hopes to continue to grow in sustainable ways, it will eventually have to confront these complicated issues and make some hard decisions about the direction it wants to grow.

/0 Comments