Tag Archive for: Marketing

Twitter has grown from a small social media platform to one of most popular ways to share and interact with everyone from friends and family to celebrities and clothing brands. But along the way Twitter also got a reputation for being one of the most highly efficient marketing tools possible.

While Twitter isn’t the first social media platform to allow brands and public figures to interact with their audiences, it has continuously been one of the most powerful and easy to use platforms available. The only thing holding it back was a lack of analytics tools.

Last month, Twitter took the first step in rectifying this issue by launching an analytics dashboard similar to Google Analytics that specifically focused on Twitter. The analytics dashboard did everything from measuring the performance of your tweets to monitoring how many people are seeing each tweet. Too bad only advertisers and verified users had access to it at the time.

Thankfully, everything changed yesterday when Twitter engineer Ian Chan announced the wide release of the analytics dashboard via a tweet.

https://twitter.com/chanian/status/504712774321074176

Twitter also added a new page to the help center which explains everything you could want to know about using the dashboard and familiarizing yourself with the layout. To get access to the analytics dashboard, you only need to have an account that has been open for more than 2 weeks and primarily tweets in English, French, Japanese, or Spanish.

People have been gradually turning against “click-bait” for a while now and using the questionable tactic to attract attention may finally be accompanied by some real consequences according to an announcement from Facebook today.

According to the announcement, the social platform is rolling out an update to the News Feed algorithm that will help reduce the number of misleading or purposely vague headlines by incorporating the amount of time users spend reading a page as a signal.

Clickbait

“‘Click-baiting’ is when a publisher posts a link with a headline that encourages people to click to see more, without telling them much information about what they will see,” Facebook research scientist Khalid El-Arini and product specialist Joyce Tang wrote in a blog post. ”

“Posts like these tend to get a lot of clicks, which means that these posts get shown to more people, and get shown higher up in News Feed.”

Click-bait certainly is effective, but this strategy has become so prominent that even casual internet users are becoming familiar with the phrase. More importantly, the majority appear to agree they don’t like it. 80% of Facebook users say they prefer headlines that give them a fuller picture about what’s behind the link instead.

Here’s Facebook’s explanation of how they are aiming to take down click-bait:

One way is to look at how long people spend reading an article away from Facebook. If people click on an article and spend time reading it, it suggests they clicked through to something valuable. If they click through to a link and then come straight back to Facebook, it suggests that they didn’t find something that they wanted. With this update we will start taking into account whether people tend to spend time away from Facebook after clicking a link, or whether they tend to come straight back to News Feed when we rank stories with links in them.

Another factor we will use to try and show fewer of these types of stories is to look at the ratio of people clicking on the content compared to people discussing and sharing it with their friends. If a lot of people click on the link, but relatively few people click Like, or comment on the story when they return to Facebook, this also suggests that people didn’t click through to something that was valuable to them.

A little over a year ago, Google brought apps into advertising through the use of app install and app re-engagement ads, which made their way to Google’s mobile AdMob Network this June. Today, these ads also became available on Google Search and YouTube globally.

If you haven’t gotten familiar with app install and app re-engagement ads, Ginny Marvin gives a great explanation in her article for Marketing Land.

Google Product Ratings

Google has been working hard to expand their reviews and ratings systems, and yesterday they made a big step by announcing that they will be introducing product ratings for Product Listing Ads (PLAs).

The announcement, which appeared on the Inside Adwords Blog, stated:

Product reviews provide critical information to shoppers making purchase decisions. To help shoppers easily find this information when searching for products, we’re introducing product ratings on Product Listing Ads.

Shoppers browsing on Google will see the typical product listings they have become accustomed to, but beneath the listings product ratings will also be shown in the shape of stars and review counts. For now it appears the changes will only be seen on search results within the United States.

The data used for these review listings will be gathered from multiple sources, such as merchants, third party aggregators, and editorial sites.

If reviews for businesses are any indication of what this change will bring, it seems very likely that businesses offering products with largely positive reviews will be able to leverage the updated listings to not only increase their click-through rates, but to also increase conversions overall.

Adobe Flash and mobile devices go together like oil and water. Since the release of the first iPhone it was clear that Flash, Adobe’s multimedia based web site technology, would not be coming to cell phones any time soon.

Years later, after the release of several generations of smartphones and the release of tablets, and it is even clearer that Flash is all but dead and will never be a part of the modern ‘device agnostic’ approach to web design. Unfortunately many webmasters still use it.

flash-serp-note-border-300x107That may not be the case for long, as Google has stepped up their fight against the technology. Google announced that starting today they will be warning mobile searchers when the search engine’s algorithms detect a web site is not supported on the device they are using due to Flash.

Rather than outright omit sites utilizing Flash from the search engine – which would garner heavy criticism – those using smartphones and tablets to search may see a warning that allows the user to attempt to view websites using Flash or to look for alternate search results.

The warning reads “Uses Flash. May not work on your device. Try anyway | Learn more.”

It seems pretty unlikely that many users will choose to press on knowing that the site likely won’t work for them.

In lieu of using Flash, Google highly recommends updating to HTML5 and upgrading sites to support that technology because it works in mobile devices and desktop browsers alike.

Google’s Keita Oda, Software Engineer, and Pierre Far, Webmaster Trends Analyst said, “fortunately, making websites that work on all modern devices is not that hard: websites can use HTML5 since it is universally supported, sometimes exclusively, by all devices.” Google simultaneously launched two new resources to help webmasters make the upgrade:

  • Web Fundamentals: a curated source for modern best practices.
  • Web Starter Kit: a starter framework supporting the Web Fundamentals best practices out of the box.
Source: Wikimedia Commons

Source: Wikimedia Commons

Brands have been complaining for quite some time that their Facebook engagement has been plummeting, especially for smaller brands who rely on organic reach to connect with their audience. Of course, plenty of analysts and SEO “gurus” have offered their fair share of strategies for increasing engagement, but most of these can be very expensive. Some would even cost more than giving in and using Facebook’s paid ad platform.

Don’t let that get you down though. Organic reach and engagement may be nosediving, but there are still free ways you can boost your page’s engagement. Just ask a few members of the Young Entrepreneur Council. Or don’t, because 10 founders from YEC already shared their suggestions on Search Engine Journal.

We may eventually reach a point where organic reach is effectively dead on Facebook, but there are always tactics available to negate some of the drop in engagement and get the most possible out of the free side of the largest social media platform available.

You can find countless articles offering SEO tips filled with practical advice about how to stay within Google’s guidelines and optimize the code on your website. You’re also likely to find plenty of buzzwords and catchphrases like “content is king.” But, all of these practical tips won’t do you much good if you are approaching SEO with the wrong perspective.

It seems counter-intuitive, but good SEO means you need to stop thinking about yourself. You have to think about what your audience wants and how to reach people in new and interesting ways. It is hard to do this if your entire motivation is to “rank higher” or “get more traffic.”

ResultFirst shared an infographic that can help you reshape the way you think about SEO and use a perspective that favors your audience, because a happy audience always leads to growth and success for your business.

SEOTips

All week we try to keep you up to date with the most important SEM news across the web, but inevitably there are smaller stories that fall through the cracks. That’s why we compile all the most important news we missed this week all in one convenient place every Friday. Despite the distractions of the world cup, there have been some pretty big announcements throughout the week. So, let’s get to it.

Google Preps Online Retailers With Best Practices

Google Shopping

With the clock ticking before Shopping Campaigns becomes the default campaign type for running Product Listing Ads at the end of August, Google is trying to help prepare retailers and marketers by issuing best practice guidelines to help everyone make the transition smoothly.

For the most part, the guidelines listed aren’t far off from the original PLA recommendations. Yes, the paper covers product feed optimization and newer updates, but most of it is a refresher for those who have been working with retailers for a while now, including classic rules like “use relevant titles and high quality images.”

However, marketers and retailers may be interested in the new recommendations about how to structure new shopping campaigns, especially as we enter the transition period.
You can download the whitepaper of the guidelines from Google here.

Sneak a Peak at Google’s New Reconsideration Rejection Forms

google-reconsideration-request-rejection-note-1402921143

Last week, Matt Cutts made headlines throughout the SEO community by announcing that Google will be revising their reconsideration requests rejection notices with more detailed information in some cases. Of course, there were plenty of skeptics, but an example of the rejection notices has been shared on Twitter by @johnwarddoyle.

Surprisingly, it seems Google made good on their promise.

Don’t get too excited. The individualized response is short and easily missed, but rejection notices at least offer some useful information for repairing a site now. Largely the note is the same as before, but down at the bottom you will see a new section titled “A note from your reviewer.” Here, you will find specific advice relevant to your site that could be potentially highly useful.

Facebook Shows Off Their Snapchat Competitor

Slingshot

After having a $3 billion offer refused by Snapchat – the popular self-destructing photo messenger app – Facebook is trying to fight back. This week Facebook announced Slingshot, an app obviously influenced by Snapchat’s concept, but with a new twist.

Slingshot does allow users to send photos or short video messages that will delete automatically after a short period of time, but there is more to it:

To get started on Slingshot, shoot a photo or video… add some text and color, then sling it to a bunch of friends. Here’s the deal: friends won’t be able to see your shot until they sling something back to you. They can then reply with a reaction – or simply swipe your shot away.

The concept encourages reciprocal communication more and could potentially catch on, but it could just as easily fall apart in the shadow of it’s better-established rival. With the faltering youth activity on Facebook, it is hard to know how much traction this type of app can get.

Major Brand’s Seeing Engagement Plummet on Facebook

Total-Engagement-600x531

Speaking of Facebook’s problem of bleeding activity and user engagement, recent reports show that it isn’t just the teen demographic evaporating from the site. Facebook analytics provider Simply Measured says consumer engagement with Facebook posts from almost all top Interbrand companies are down significantly from last year.

According to the firm, monthly engagement is down over 40 percent since May 2013.
Only two brands on the list (MTV and Harley Davidson) say increases in engagement, while the others saw huge decreases. Overall engagement was down at least 50 percent.

Most troublesome for Facebook, the report outright cites the decreasing organic reach available on Facebook as a primary blame for the decline in engagement.

Facebook’s Graph Search Makes Its First Appearance on Mobile

graph-search-preview

While Facebook’s Graph Search hasn’t been officially released on mobile yet, but it is most likely getting very close to being rolled out. Over the past week, many people reported encountering a test showcasing in-depth integration for the Graph Search for mobile users with all the same features you’ve come to recognize.

graph-search-restaurants

The most anyone has gotten out of Facebook is the response “we’re testing improvements to Facebook mobile search.” But, I would wager the release will be sooner than later. The current testing version for mobile seems to be able to handle all the complex searches capable on desktop and appears to be largely ready for release.

Twitter Finally Adds Animated GIF Support

Twitter’s announcement this week may seem super minor, but it has received nearly as much coverage this week as any other bit of information relevant to online marketing. The reason is simple: internet users love GIFs and this week Twitter announced you can now post and view animated GIFs on Twitter’s website and mobile apps.

tumblr_n45qzpE3Tr1qj6dyco1_500

Of course, the announcement came in the form of a Tweet featuring an animated GIF from Twitter Support.

Previously, users could share links to GIFs via third-party services like Imgur, but starting this week you can now share and view the moving images directly on Twitter.

Importantly, GIF’s won’t start playing automatically in your feed like they do on Tumblr. Instead, when a GIF is shown, a white play button will be overlayed, allowing you to choose when a GIF starts playing.

welcome-to-google-my-business

Google has been making some big changes to help businesses increase their visibility on Google Search, Google Maps, and Google+ by connecting business information across all of Google’s services. Google is calling the interconnected service Google My Business, which is set to be a one-stop shop which will allow users to access all their applications in one place.

The service will help deal with duplicate entries across Google products by asking users to entire their information one initial time, then populating it into all of Google’s services at once. TechCrunch also reported that “owners can post news events, photos, and other updates they want shared with customers” in an apparent bid to rival Facebook.

google-my-business-home-screen

Once you’re signed in and Google has guided you through a tour of the platform, you’ll see a screen that houses your basic information that will appear on Google+, Google Places, and Google Search. From now on, you’ll be able to update business information such as store hours, phone number, or your website URL in one easy to access location.

google-my-business-dashboard

Beyond that page, you’ll be given access to the the really meaty parts of the update. From one screen, you’ll have control of your Google+ profile, from which you can share new text, photos, links, and events. You can also explore Insights, which will help you analyze your visibility, engagement, and audience. This screen also lets you manage your reviews, quickly access your Google Analytics dashboard, and even start a Hangout with the click of a button.

google-my-business-android

Notably, this update has already gotten a mobile launch on Android, and it appears the iOS version of Google My Business will be released n the near future.

Google My Business makes it easier than ever for small businesses to take control of their own online presence and helps level the playing ground so that any company can benefit from being online. You don’t have to be a well-established brand to make yourself visible online.

Source: Shawn Campbell

Source: Shawn Campbell

Twitter continues to grow and draw in new users, but a new report from eMarketer suggests the boom may be coming to an end. Year after year Twitter’s growth is slowing down, and it looks like the trend will continue for the foreseeable future.

As eMarketer reports in their first-ever forecast of global Twitter users, Twitter’s user base will increase by 24.4% in 2014. If this is proven true at the end of the year, it will continue the pattern that has already been taking place for the past few years. In 2015, it is predicted Twitter’s growth rate could drop to just 9%.

In 2013, Twitter grew by 30%, and 2012 saw a 50% rate of growth. The majority of recent growth has come from overseas.

If eMarketer’s estimates are correct, it would put Twitter at a total of 227.5 million users this year, and 269.9 million in 2015.

Several people have noted that these numbers are quite different from Twitter’s own reported 225 million monthly active users, which the service said it reachedlast month. The difference in the figures can be explained however by eMarketer’s decision notto include business accounts and instances of multiple accounts. As they explained:

Our figures differ from Twitter’s reported figure of 255 million monthly active users in 2013 because we rely heavily on consumer data to weed out business accounts, multiple accounts for individual users, and other sources of potential double-counting.

These numbers paint a grim picture for Twitter, who has already admitted its trouble with retaining users, especially as Wall Street becomes increasingly disappointed in Twitter’s slow user growth.