Tag Archive for: Facebook

Luxury Brands: Breaking All the Rules For Social Media

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Mostly, I use this space to talk about concerns and tips for small to medium business owners. But today, let’s look at how the other half lives, so to speak.

When it comes to so-called luxury brands, which means companies who sell very expensive things that you don’t really need, all the rules and tips for social media marketing don’t apply.

Unmetric recently published their Luxury Fashion report to shed some light on how well-known labels like Dior, Burberry and Louis Vitton conduct themselves online. Erika Morphy has more on that at Forbes. What I learned is that those luxury brands don’t need to follow the rules.

You’re told to interact with your audience and make your business’s page a community. Some luxury brands don’t allow any consumers to even comment on their Facebook page and most others won’t respond. Some brands won’t even respond to tweets.

So let this give you something to shoot for. Become a globally recognized force in your industry and you won’t have to try anymore to maintain a profitable social media presence.

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10 Ways Social Media Can Produce a Career After College

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If you’re a college student, you’re using some form of social media. I say that with the utmost confidence because you’re reading this, so you know how to use the Internet.

However, the way you use social media should change the closer you get to graduation. Your profile can’t all be about last night’s kegger or foam party. Employers are not as impressed as they should be by that.

So, follow these 10 tips, as initially suggested by Meagan Cook at Business2Community.

1. Be you

I’m not suggesting you abandon all fun aspects of your life in order to showcase your employable attributes. You still need to come across as a real, multi-dimensional person. Just don’t eliminate yourself from contention for a job with questionable statements or pictures.

2. Connect with the pros

Just because you’re still in school doesn’t mean you can’t connect with those working in your desired field. Use Twitter to retweet them or ask them questions. Use LinkedIn to network with them and get career advice. The more familiar they are with your name and background, the better chance they’ll think of you after graduation.

3. Hunt for jobs

Follow recruiters on Twitter and respond to possible opportunities. Even if you aren’t quite qualified, you can ask for any similar internship or entry-level openings.

4. Ask questions

You can strike up a conversation with those already working in your industry by asking them about what you’re learning. You’re not trying to argue with them, but you’re also not a ‘yes man’. Have an intelligent discussion.

5. Speak English

Or, more accurately, don’t speak in text lingo. It doesn’t paint you as an intelligent, employable person. Typing out full words and correct spelling may be hard, but it’s way easier than unemployment.

6.  It’s not always about you

Sure, you are hoping your social media presence helps you get a job. But, you can’t always talk about your accomplishments. Give credit to others when applicable. It makes you seem less selfish, more well-rounded and increases your chance to get mentioned by others.

7. Show-off

When you have a chance, showcase your expertise in proper forums. Establish yourself as a knowledgable, credible source.

8. Don’t work blue

You don’t have to pretend you’re in church all the time, but there’s no need for explitives in social media. You’ve got time to think of something more clever and something that employers won’t object to.

9. Plant seeds

The earlier you start the process, the better off you’ll be. You want to be able to allow the process to work, not rush it along. Gradually build yourself up and establish a presence in your field.

10. Stay in the discussion

Even if you aren’t knowledgable about a specific subject, you can still be a part of the conversation. Showing a readiness to learn is important so ask questions.

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SEO for Siri [Infographic]

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When Siri was announced with the iPhone 4S, it didn’t bring about a revolution in search activity on phones. Most still search by typing keywords into Safari or Chrome. However, gradually, Siri and mobile apps are changing search habits and creating new opportunities for search marketers.

The Alchemy Viral crew gives us an infographic which helps cover everything about searching with Siri and mobile searching in general.

There is one error, which Search Engine Land helps point out. The infographic says Siri draws from social services, but Siri can only help users post things to Twitter or Facebook. It can’t help them get information back from those social sites.

With mobile searching poised to overtake desktop within two years, this infographic can be helpful to anyone interested in mobile searching.

Oh, and the creator of the infographic isn’t bad with spelling. They are just British, hence “optimisation,” instead of the American spelling.

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Get The Most Out Of Facebook Ads

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Facebook Paid Ads are a great way to spread the word about your business. They also help drive people to your company’s Facebook page, where you can share content and your messages at no cost. Why wouldn’t you want a captive audience of consumers who actively seek out your message? Well, Mona Elesseily, of Search Engine Land, has five ways to get them by effectively utilizing Facebook Ads.

1. Target your target

Be as specific as possible when using targeting features. Instead of limiting your ads to ‘only men’ or ‘only under 30’, narrow it down further by using education level, specific interests or workplace. The idea is to make a user feel as if your ad is speaking directly to him or her.

2. Use effective goals

While I think using ads to drive users to your fan page is a great idea, you need to set specific goals and track your progress to get the most from your effort. Exactly how many fans do you want to add each month? Exactly what demographic do you want to see improved growth from?

If you’re the type who wants to see their Facebook fans turn into conversions, you can set goals for that too. For every 50 fans on Facebook, how many conversions do you want to see?

Set specific, trackable goals, then be sure to follow up and tweak your strategies to discover what works and what isn’t worth your time and money.

3. Grab users’ attention

Put yourself in a typical Facebook user’s shoes. Your eyes aren’t focused on the sidebar where the ads are located. You are reading your friends status updates and looking at their latest pictures.

In order to steer their eyes away from their timeline, you’ll need bold colors. You can try using a colored border for your ad, but I tend to think this has been done so much, users are starting to tune it out.

Images of celebrities, especially female celebs, still tend to get a few looks, however.

Once you have a user’s attention, be sure to give them a reason to click on your ad. Put an immediacy to your ad with phrases like ‘Act now’ in order to take advantage of a specific, limited-time offer or special.

4. Images plus text

An ideal ad combines a brightly colored, eye-catching image with big, bold font that is easy to read. Again, the message should compell users to act.

5. Don’t get stale

I mentioned users tuneing out, or glossing over ad styles they’ve grown accustomed to, so take that lesson to heart. Change your ads often so users don’t get so used to seeing them that they stop even noticing.

You don’t necessarily have to reinvent your ad on a weekly basis. Instead, change details like color of your logo, font or just a different image.

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Fake Facebook Profiles Affect Hundreds of Facebook Users

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Imagine taking up the cause of a young boy with cancer only to discover that the boy never existed. That’s the reality of hundreds of Facebook users after a recent scam concocted by a Florida restaraunt owner was brought to light.

As Melanie Eversley reports for USA Today, Cindy Choi, 28, created the profile of ‘Kevin San Roman’, a boy living in Spain with leukemia. She also created a profile for his younger brother, ‘Lucas’.

Choi is most likely suffering from a version of Munchausen Syndrome, which makes her motive the attention and sympathy garnered from her false personas.

Though many young girls were “online girlfriends” with the fake profiles, Choi reportedly never met up with any of them. It appears as if playing on the sympathies of others was Choi’s only real wrong doing.

This is certainly not an isolated case. There have been a number of similar stories exposed recently and one would imagine there are currently other scams that continue on Facebook. Hopefully, stories like these make users more wary of who they put their trust in.

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Black Is Not Your Friend In Design

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There is one simple color rule that has helped me endlessly in my designs, and I learned it in junior-high school. Unless you absolutely need to, never use black. It sounds strange to many, but it is a rule I live by now.

When you see dark things, it is common to assume they are black. It is actually very hard to find things that are pure black. It is possible, but most of the common things you will think of aren’t. Roads, for example, are not black no matter how recently they were paved.

Not even shadows are black. Any good painter knows this. Shadows are tints of a background color, and they are pretty much never actually black. They also reflect what type of light is being cast.

Now the reason it is important to note how hard it is to find a pure black is because pure black always overpowers other colors by comparison. It just does not naturally sit with most color palettes.

This goes double for web design. Even in apps or sites that seem to have black as a prominent part of the color scheme actually use dark grays, which are muted so they sit better in the composition.

Ian Taylor Storm, co-founder of Segment.io, also warns about the importance of saturation. Adding some color to grays helps liven them up a little. If you have a really dark gray, saturate it really heavily. Light grays will only need around 3%-5% usually.

The design for Facebook is a great example of this idea. All of the grays are saturated with the trademark Facebook Blue. The same goes for Facebook’s apps.

There is always a time and place for pure black, but it should be a rare occasion. Usually, a more natural color will suit your needs much better.

 

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House Crashers Busted Via Facebook

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Last summer, a South Carolina family took a vacation to New York. They returned home to a house that appeared to have been untouched in their absence. The truth, as they would come to find out thanks to Facebook, was that their children’s classmates had broken in and thrown a party while they were away.

The story was reported by The Today Show and you can watch their report here. The family evidently only discovered evidence of the party when pictures surfaced on Facebook. The father says he didn’t recognize the kids, but he did recognize their surroundings.

Though the incident took place months ago, police consider it an open investigation and are using photo tagging to identify suspects.

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Facebook Success Measured Differently Than Marketing Success

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I’ve read a number of articles suggesting that Facebook is not an ideal marketing platform because your business will see a small click through rate from your Facebook page to your website and, perhaps, an even smaller conversion rate. And you know what? That opinion is dead on.

Those aren’t the proper metrics to measure Facebook success, however. In baseball, you don’t figure batting average by how many times the hitter successfully contacts the ball. He has to actually get a hit. Well, in terms of Facebook, your business gets a hit when a user ‘Likes’ your page, not when a user buys something from you. I know, that’s pretty contradictory when you consider the basics of marketing. But, it’s time to embrace the idea that sometimes brand awareness is the goal.

Avinsash Kaushik wrote a tremendous, but lengthy, blog post recently on this and many other topics that I urge you to read. He touches on advertising on Facebook, as well. Again, this is not a way for you to drive traffic to your site. You advertise on Facebook to get Facebook users to your Facebook page. It’s all very Facebook-centric.

Obviously, Facebook is not the only weapon you need in your marketing arsenal. Having a large, interested, captive audience on Facebook is a great thing. You can deliver as many messages to fans of your page as you want and they don’t cost you anything. But, while those fans might buy your product when a need arises and they might tell others about your product, you need other, more traditional marketing methods to truly impact your bottom line.

The most interesting part of marketing on Facebook seems to be that you can’t be marketing to users on Facebook. That is, those that attempt to use Facebook in the wrong way, which is marketing directly to consumers rather than attempting to build an audience with their page, fail with Facebook. But, if you have great content and create an entertaining forum for fans to gather with your Facebook page and don’t alienate them by bombarding users with ads and attempts to turn them into conversions, you’ll succeed with Facebook. Soon, those fans of your page will turn into conversions on their own and may even breed more conversions.

So, whether you’re struggling to gain ground or are just starting out with Facebook for your business, remember to measure success the right way and always consider your audience.

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Facebook Mobile Ads Are a Huge Hit

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Facebook recently gave advertisers the option of where to place their ads. The options, including desktop newsfeed and sidebar, desktop newsfeed only or mobile newsfeed, create many possibilities, but the best value has quickly become evident. For the highest click-through-rate and second highest conversion rate, John Constine, of TechCrunch, reports using those dollars on mobile ads is the way to go.

CEO of BLiNQ Media, Dave Williams, says their numbers suggest “that mobile beats desktop placement by a 3 to 1 ratio.”

The one drawback is a positive for users. Facebook limits the number of ads for mobile users in order to keep their experience enjoyable. This means advertisers won’t be able to overload any group with their ads. So, those advertisers will have to be more clever in how they gameplan.

Also, companies are finding that mobile users that ‘Like’ their page are “worth” less than their desktop counterparts. This is because the mobile users are less likely to view photos and videos and also because desktop users are generally more active on a company’s page since they may have to do more work to seek them out.

Though fans of a business’s page only see about 16-percent of their posts on average, Facebook certainly seems to be worth the effort. Once a company has gained that ‘Like’, they are essentially marketing to interested consumers for free.

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Facebook Introduces ‘Promoted Posts’ to U.S.

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It’s no secret that Facebook is searching for new ways to monetize their site and improve their IPO. In doing so, they are bound to take some missteps. Perhaps, like their latest venture, ‘Promoted Posts’.

As Adi Gaskell reports for Technorati, users now have the opportunity to pay for a better chance for their friends to see their posts. ‘Promoted Posts’ was already available in 20 countries, but it wasn’t until last week that American users were included.

To use the new feature, users simply update their status as usual, then click a button to promote it. That luxury will cost about $7 for now. That post will then appear with a ‘Sponsored’ tag, which allows the user to keep tabs on how helpful promoting has been.

For you next community event, party or insightful political post, maybe ‘Promoted Posts’ will be worth the money.

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