Tag Archive for: Facebook

Social Media: From Private to Public?

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Facebook, Twitter and, perhaps to a lesser extent, other social media platforms have become a public forum where ideas, opinions and news are exchanged. Peter M. Gunn, of Huffington Post, argues that because social media is a essentially a public service, it’s time to take it out of the private sector and into the public one.

Social media companies have, without a doubt, changed the way we communicate. But then, fire stations changed the way we fought fire and they began as private entities. There’s actually a good argument that your privacy would be better protected by a government run social media site than it is on Facebook. For example, when is the last time the Post Office ‘shared’ your personal information with another company? Now, when is the last time Facebook ‘shared’ your email address, demographic stats or browsing habits?

Also, Facebook and Twitter can’t protect First Amendment rights. Thanks to the Electronic Communications Privacy Act, which says law enforcement can gain access to electronic documents with only a subpoena, they can’t protect Fourth Amendment rights, either.

Perhaps, rather than the broad step of government run socia media, stricter regulations on existing social media could be put into place. Considering the deep pockets of the existing companies, however, and their current investment in lobbying, that seems unlikely to occur.

Certainly, there could exist a public-owned social media alternative that protects your freedoms, while the privately-owned alternatives continue to thrive. Case in point, the US Post Office doesn’t run FedEx or UPS out of business. It comes down to how much protection you want for your online communication.

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Facebook ‘Offers’ No Longer Free Ride

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You’ve seen the deals in your newsfeed. “Free chips and salsa” or “15% off next purchase” claimed by friends. These are part of Facebook Offers, which launched earlier this year as a way for businesses to reward their Facebook fans. It began as a free service, but Alistair Barr and Alexei Oreskovic report for Reuters that Facebook has announced merchants will be required “to pay at least $5 on related ads to promote each Facebook Offer to a targeted audience of fans and friends of fans.”

This change is likely in response to growing concerns about how Facebook can monetize its site. 

In addition to the cost, Facebook has opened up Offers to online-only businesses and adding barcodes for easy deal redemption. 

With the included cost for each ad, users will likely get a better experience. No longer will irrelevant ads for deals from businesses with no local stores appear in your newsfeed.

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Facebook’s ‘Snitchgate’ Ends With a Whimper

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Recently, Facebook conducted, what they called a survey, to root out users who registered their accounts under fake names. In a sort of watered down McCarthyism, they asked their friends to “snitch” on other friends and answer whether the name on their account was real or not. As Kashmir Hill, of Forbes, found, those involved in the so-called ‘survey’ didn’t particularly appreciate it.

Facebook’s terms and conditions include a clause that user’s must register under their real name, so it doesn’t seem outlandish that they would want to know whether or not users were living up to that agreement. What’s drawing comparisons to Caligula and the KGB, which is admittedly a bit strong, is the way Facebook went about rounding up the fake name account holders.

Facebook spokesperson Fred Wolens insists that the survey will not be used to enforce the real name policy, but rather to teach machine algorithms to determine real accounts from spam accounts.

This claim, however, suggests that Facebook itself is ignoring its own terms and conditions and those who violate them. So how seriously should users take those same terms?

Also, the options for answering the question: ‘Is this your friend’s real name?’ were: ‘Yes’, ‘No’, ‘I don’t know this person’ or ‘I don’t want to answer’. Every choice carries a possible backlash and since Facebook is being so cagey about how they plan to use the information gathered, there’s no telling what consequences those answers will bring.

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Combine Email Marketing with Social Sharing [INFOGRAPHIC]

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Facebook features about 800-million users, yet there are nearly 4-times that many users of email. With numbers like that, you’re likely already using email marketing to reach your audience. If you’re not, look at that number again and get started immediately.

Shelly Kramer, of v3im.com, advises you to get the most out of your emails by combining them with your social networks. As the included infographic shows, you can improve your click through rate significantly simply by including social sharing in your emails. You can also build your audience for your online profile and, as your customers share your message through their own account, you get a larger audience for each message.

You can also include a prominent ‘Subscribe’ button on your site so that you can do the most with each email. And be sure to research plug-ins that can add links to your social media profiles in your signature and include your latest blog post as well.

As with any message, the goal here is to be seen and heard by as many people as possible. These are a few easy ways to build a bigger audience.

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Who’s Using Social Media Sites, Anyway?

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The Pew Research Center’s Internet & American Life Project recently released it’s findings from a phone survey of about 1-thousand US adults. As Matt McGee reports for Marketing Land, the survey aimed to discover who exactly is using various social networking sites. Some of the findings you may have already assumed, such as, Pinterest is dominated by women and those with good, higher paying careers are using LinkedIn. All of the information is valuable, however, so you can tailor messages on specific sites to the demographics that are most often found there.

Facebook

66-percent of Internet users are on Facebook, which is by far the highest percentage of users. Users are fairly evenly distributed between men and women, education level and annual income. The biggest advantage Facebook features is the captivation of older Internet users. 56-percent of those age 50-64 have an account, which makes Facebook the clear top choice for marketing to the older crowd, despite the fact that younger users also flock their.

Twitter

Though Twitter does not hold a large market share of Internet users overall, it is almost entirely populated by well-educated men and women under 50. The annual income data is well dispersed across the spectrum, which sets Twitter apart from LinkedIn.

LinkedIn

As I mentioned earlier, LinkedIn is generally used by successful professionals over the age of 30. Its clientele is made up of 36-percent of Internet users with college degrees and 34-percent of Internet users with an annual salary over $75-thousand. With the exception of Facebook, which posted large percentages in every category thanks to their sheer number of users, LinkedIn is by far the leader in those two categories.

Pinterest

19-percent of female Internet users have a Pinterest account and that number is almost certainly still growing. Though their ages tend to skew younger than 65, you can reach nearly every female group through Pinterest.

Instagram and Tumblr

These image based sites returned data that is remarkably similar. Their users are mostly young, 30 or below, with at least some college experience. Oddly, Instagram features a large number of well-off users, 16-percent of those with a salary above $75 thousand. Tumblr is more evenly dispersed and, if anything, tends to attract those with a salary below $50-thousand per year.

 

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A Guide to Awesome Facebook Posts

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“Write something…and make it count.” Daunting words that have kept plenty of marketers awake at night. Before you make your company’s next Facebook post, consider Ron Schott’s elements of a succesful post.

Rather than a broad, please everyone approach, utilize Facebook’s advanced targeting and create copy specifically for your diverse range of consumers. Study your audience and create targeting profiles filtering by: age, gender, ‘interested in’, ‘relationship status’, language, education, workplace and location down to city.

Find a relevant, interesting picture that’s ideally no bigger than 403 px by 403 px. That way, your loyal customers will pin the image and spread the word for you.

Time the relese of your brilliant post based on the activity of your audience. Be sure to consider outside influences that could cause social media to blow up. I’m talking about political debates, press conferences or sporting events. Plan ahead so your work of art doesn’t get lost in the shuffle.

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No Shortcuts for True Social Media Success

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Social media has exploded over the past five years, especially for the marketing of businesses. Why? The simple answer is because it’s free. But, while it is free to use, in order to be successful on social media, you have to invest a lot of your own time and effort.

There are opportunities for you to get all of those ‘Likes’ and followers you desire overnight though. Ellen Gipko, at Search Engine Journal, discovered multiple freelance job postings in search of, or offering, ‘Likes’ or followers for a price.

While having more ‘Likes’ than the competition may initially draw people in, they aren’t sticking around if your page is a ghost town. And what good are 500 Twitter followers if they don’t interact with you and create an interesting, entertaining forum?

There seems to be no evidence that having a boat-load of “REAL USA LIKES” on your Facebook page improves your SEO rankings either.

So while you may be jealous that your main competitor’s profile boasts more ‘Likes’ than yours, remember that old saying: C.R.E.A.M. or Content Rules Everything Around Me. If you put in the leg, er finger work, you’ll get the ‘Likes’ and followers and have a reputation to grow on your success.

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6 Times To Avoid an Infographic

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While infographics are often a great way to attract attention, there are times when they are not the proper solution for a client. Here are six instances where infographics don’t provide a good return of investment for the client and shouldn’t be used.

  1. Sites with Questionable Links – All SEO experts know about the huge shift created by Google’s Penguin and Penguin algorithms. Owners of penalized sites will often ask if infographics can solve their problems. Infographics can assist in varying backlinks, but it can’t solve all of the issues. Before recommending an infographic, you need to know about the specific penalties.  Also, many sites with “grey links” haven’t been penalized. Infographics can cause these sites to be identified and then get hit by penalties. Investing money for an infographic (which can cost thousands of dollars if independent research and design is needed) is not a wise recommendation when a website may be already on the edge of penalties.
  2. Under-developed Sites – So, you have a brand new website. Wouldn’t an infographic be a great and easy way to advertise your site to the world? Probably not. They don’t just bring links. They also help place your brand in front of the proper audience. By publishing on an under-developed site, clients may get the impression that you are sloppy or lack experience. Also, like is commonly found in SEO, the ROI relies on how you leverage the assets you already have. Infographics may help leverage your Social Media status and RSS subscribers, but you’ll want to make sure that these are all up to date beforehand.
  3. Lack of Social Media Plan – A real social media plan is not just having a Facebook or Twitter. Infographics are designed to be viral and attract tons of social-media savvy people to your website. If your social media accounts aren’t updated or lack content, these visitors are unlikely to become an audience. Before you use an infographic you need to update your content frequently, court a number of followers and have a stategy for identifying members of your demographic.
  4. Lack of Mailing List – Using an infographic without a mailing list means missing out on a massive opportunity. Having 10,000 unique visitors sounds wonderful initially, but is not likely to provide a long term audience. However, having just 50 people sign up for your company’s mailing list is an essential part of converting visitors to leads.
  5. No Budget – While numerous places offer infographics for relatively cheap, they don’t allow you to rise above the clutter of the internet. According to Topsy, in 2012 17,000 tweets included the word “infographic”. That means a mediocre infographic will not capture the attention of the biggest markets. Making an infographic requires a skilled team and usually costs over $1,000. If you can’t afford that much, you’re more likely to see a return on your investment with link bait articles or guest postings.
  6. You Don’t Understand Infographs – Infographs are for good content but that content may not always be what you personally enjoy. It is aimed at your demographic and the online sources that focus on that market. Trying to squish a long detailed report may seem like a great idea, but it is unlikely to go viral. It may be visually appealing, but it won’t convert potential customers.

To see the original article by Danny Ashton:
When NOT to use an Infographic: 6 Examples

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Facebook Read Receipts: Can See Who’s Watching Your Group Posts

Facebook has now announced a big change to the Facebook Groups component of the site: Read Receipts. This is something that allows anyone to see who exactly has looked at the post/update inside of the group, and works on both standard Facebook and the mobile versions.

This is causing a little bit of a stir and is making some people have concerns about privacy, since the “read receipts” are not optional. Some have gone so far as calling it “creepy”. Whether or not this is something that is taken by the community as a positive change we can only see.

To find out more details about this check this Mashable article by Lauren Indvik.

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Your basic Facebook Business Timeline Guide [Infographic]

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Hubspot puts together a great Facebook business page instruction list. This is a basic “How To” guide for anybody looking to quickly understand and learn Facebook Timeline for businesses. It sums up each key feature nicely all while adding directions for some of the more difficult processes. Overall this infographic is knowledgeable and straight to the point all while helping you better understand the features.

Facebook Business Page Timeline Cheat Sheet

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