Instagram’s business pages have been adopted by over 25 million brands

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Instagram hasn’t become as synonymous with advertising or online marketing as it’s older sibling, Facebook, has. However, new stats announced by the company show business is booming on the popular social media platform.

Since July, more than 10 million businesses have launched business profiles – Instagram’s version of Facebook’s Pages – totaling over 25 million business profiles.

Instagram’s business profiles rolled out in May of last year and saw an initially slow response. The profiles give brands a more professional appearance on the app, including a “contact us” button and access to analytics features.

The inclusion of these business-oriented features has helped woo more advertisers to the platform, as well. Since the launch of business profiles, Instagram has increased its advertiser base from around 200,000 in February 2016 to more than 2 million in September of this year.

According to Instagram’s statistics, approximately 80 percent of Instagram’s 800 million monthly active users follow a business. Additionally, around 40 percent of the 500 million active daily users view at least one business’s profile each day.

Interestingly, two-thirds of the more than 200 million people that view a business profile each day did not previously follow the brand. That suggests the pages are effectively helping connect businesses with new potential customers and fans.

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Turn reviews into marketing materials with Google’s #SmallThanks Hub

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Every small business person knows there is no marketing quite as powerful as word-of-mouth. No matter what you promise in your ads, it won’t pack quite the punch as a positive, well-written review for your business. But, what if you could turn your positive reviews into your ads?

With the help of Google’s #SmallThanks Hub, you can no do just that. The new online resource aims to help small businesses create top-quality digital and printed marketing materials based on your Google reviews.

“Simply search for your business name on the site, and we’ll automatically create posters, social media posts, window clings, stickers and more — based on the reviews and local love from your customers on Google,” writes Google’s vice president of marketing for Ads & Americas, Lisa Gevelber, on The Keyword blog.

The new resource is available to all US businesses with a verified Google listing with an address.

“Reviews from your fans are like digital thank you notes, and they’re one of the first things people notice about your business in search results,” writes Gevelber in the announcement.

In the post, Google also highlighted data indicating that up to 71% of consumers say positive reviews in search results make them more likely to visit that business and that business listings boasting positive reviews receive up to a 360% increase in click-throughs to their website.

As part of the launch of the #SmallThanks Hub, Google also included a few tips for small businesses. These include keeping your Google listings up to date, encouraging customers to share reviews online, and posting “Find us on Google” stickers in their store and across social media.

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Twitter finally lets everyone tweet with 280 characters

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It is official. After over a year experimenting with various types of longer tweets, Twitter is finally letting everyone tweet with 280-characters at a time.

The double-sized tweets are rolling out as the default length limit for users around the world, except Japan and Korea. The iconic 140-character limit will be phased out, although Twitter suggests the change won’t affect most tweets.

According to the blog post announcing the change, most tweets stayed below the old limit even when they had the opportunity to say more. However, “we saw when people needed to use more than 140 characters, they tweeted more easily and more often.”

Twitter also noted that “historically, 9% of tweets in English hit the character limit.” With the new extended length, that number has dropped to only 1% of tweets.

Of course, some on the platform seem to be outraged by the break in tradition. Most, including celebrities, are celebrating the longer tweets with jokes and pointlessly long tweets for fun.

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Twitter introduces new multi-faceted video ads

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Twitter has released a new type of video ad called the Video Website Card, which is aimed at helping advertisers drive traffic to where they need it most.

Twitter Video Ads

The new ad unit uses a multi-faceted approach to help streamline the process of directing users to your site, mobile app, or any other place you want.

It starts with an auto-playing video ad which Twitter says drove twice the normal engagement of standard mobile video ads in a beta test.

After the video is over, advertisers can include a clear call-to-action to drive viewers to your preferred location. However, if a user taps the ad while the video is still playing, it will continue to play while the website loads. Twitter claims this increases user retention by over 60% because it keeps users engaged while waiting for your site to load.

As you would expect, the ad unit also includes a customizable headline and a destination URL. You can also optimize the Video Website Card for your specific goals, such as video views, website clicks, or awareness.

The ad unit is already available to all Twitter users around the world, so you can start testing the new Video Website Cards today.

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Facebook tries to revitalize Stories by letting all pages share their own

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In an attempt to breathe some life into their version of ‘Stories’, Facebook is expanding the feature to all pages – rather than just individual users.

This means brands can now start sharing Stories too all their friends and followers, though it’s unclear whether businesses will take Facebook up on the offer.

Since launching the Snapchat-like feature on Facebook earlier this year, Stories have largely been ignored by most users. Compared to Instagram or Snapchat, Facebook has struggled to find the right place or utility for their own version of the feature and many have forgotten the feature exists at all.

Rather than admitting their failure, the massive social platform is doubling down in hopes that they can encourage more users to share their own stories by letting brands take the lead. Presumably, the hope is that users will follow more influential pages’ leads and boost the number of Stories being shared.

According to Facebook, the expansion has actually been in high-demand recently. Product manager Amy Sun says users have been clamoring for more ways to share and engage in the feature.

”We’ve been listening to our community and working to make it fast, fun and easy for people and Pages to create Stories on Facebook. Over the coming month, Pages will be able to create Stories to share with the people who follow them.”

It is entirely possible that this move will allow Facebook Stories to finally find their audience and take off as a legitimate way to engage with your friends and followers. However, it feels likely that Stories are just not a natural fit for Facebook and may never see similar levels of popularity as on Snapchat, where the idea originated.

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Native video continues to dominate on Facebook, as a new study shows

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It may not come as a surprise that Facebook favors native videos, but a new report shows just how much of a boost videos can get by being uploaded straight to the social media platform.

According to Quintly, native videos on Facebook get up to 530% more comments than videos shared from other sources like YouTube.

The report comes from a study originally published back in March, but which has been recently updated with data collected between January and July of this year.

Including the new data, the study analyzed 187,000 Facebook pages and 7.5 million posts. From all this data, Quintly says it deduced that approximately 92% of all videos on Facebook are uploaded natively.

The study also shows how video has grown on Facebook recently. From January to July, almost half (48%) of all pages analyzed uploaded a video to their timeline. Of those, 92% posted at least one Facebook native video or Facebook Live video.

In comparison, only 26% of pages analyzed posted YouTube videos and 7% shared videos from Vimeo or other sources.

Facebook video’s biggest competition still comes from YouTube, but Facebook’s own clips still trounce all others in every metric.

Native Facebook videos received 168% more interactions – reactions, comments, or shares – compared to YouTube videos. They also received eight times more comments and 477% more shares.

It is highly likely that part of Facebook’s domination here is that it owns the platform, and thus, makes the rules. Facebook is almost certainly showing their own videos more prominently, which would lead to more engagement.

However, that is not the whole explanation. Native videos on Facebook’s platform also enjoy several arguably natural benefits that make them more likely to be viewed and engaged with. They can be played seamlessly from your timeline and users can react or comment as they’re watching.

In comparison, videos from other platforms have to be viewed off-site or in a separate pop-up player, and then navigate back to their timeline to like, share, or comment. At that point, they might decide to move on and keep scrolling through their feed.

Whatever the reason for native video’s domination on Facebook may be, it is clear that posting your clips directly to Facebook is the most effective way to get seen and build your brand on social media.

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Snapchat is still the biggest social platform for teens

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Everyone seems to be ripping off Snapchat’s style these days, whether it’s the spread of vanishing video or “Stories”. Still, it doesn’t seem to be impacting the platform’s popularity with their biggest demographic.

Teens still prefer Snapchat over any other platform – and it’s not even close.

The investment firm Piper Jaffray’s latest annual “Taking Stock With Teens” report surveyed over 6,100 people across 44 states. It specifically asked teens about their social media usage over the past month.

According to their results published on AdWeek, almost half (47%) of all teens said Snapchat is their favorite app. That’s an increase from 35% last year. The closest runner-up was Instagram, which was preferred by 24% of teens. Despite being the biggest social network, Facebook trailed with 9% of the vote. Lastly, Twitter and Pinterest picked up 7% and 1% respectively.

The report also includes a number of other interesting findings about teens’ media and shopping habits, including:

  • 82% of teens say their next phone would be an iPhone
  • 23% of teens prefer to shop at specialty retailers, with 17% saying they like pure-play e-commerce retailers
  • 49% of teens say their favorite website is Amazon, while 6% choose Nike.com and 5% prefer American Eagle’s website.
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Instagram allows “thousands” of merchants to turn their posts into sales

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Instagram is quickly growing from just a platform for users to share pictures and videos towards a fully-fledged combination of social media and shopping. With the help of Shopify, Instagram is rolling out a new feature allowing “thousands” of merchants to seamlessly sell their products through Instagram just in time for the holiday shopping season.

The feature allows selected merchants to tag items in their Instagram posts to mark that they are available for purchase. When viewers see the post, they can easily click the tags to directly purchase the items without ever having to leave Instagram.

The feature has been in limited testing for almost a year, but it has been restricted to just a small number of high-profile brands like Warby Parker and Kate Spade. Since then, they’ve been gradually opening the feature to a few other merchants through Shopify.

The early response to this testing has been enthusiastic, so Shopify has now decided to expand the feature to a larger testing group including “many thousands” of merchants. They say they expect to roll it out even more widely in the near future, but they want to test and refine the system before a complete launch.

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Twitter starts testing supersized tweets

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Since its creation, Twitter has been defined by one simple thing. No, not memes, politics, or the platform’s ability to spread information faster than even the biggest news networks. The hallmark trait of the social media service has always been its 140-character limit.

This week, Twitter announced that could change very soon as the company has begun testing tweets that are twice as long. A small group of randomly chosen users from around the globe have been given the ability to create tweets with up to 280-characters.

As co-founder Jack Dorsey said in a tweet announcing the test:

“This is a small change, but a big move for us. 140 was an arbitrary choice based on the 160 character SMS limit. Proud of how thoughtful the team has been in solving a real problem people have when trying to tweet. And at the same time maintaining our brevity, speed, and essence!”

Of course, this isn’t the first time Twitter has experimented with super-sized tweets. The company made major waves early last year when news broke that Twitter was considering expanding tweets well beyond 140 or even 280-characters. At the time, it was rumored Twitter was considering lengthening tweets up to 10,000 characters, though the idea was eventually discarded.

The big question is whether users will actually come to like the longer tweets and if it encourages more conversation. The early reaction is somewhat hostile from users who say that removing the need for brevity doesn’t actually equate to saying more.

https://twitter.com/brianrbarone/status/912788388150960130

Given that Twitter users are largely protective of the restraints they’ve come to love, the strong reaction isn’t necessarily a surprise and may not be indicative of the long-term response. While many users complain about longer tweets, a number of determined users have found workarounds so that they can get in on the 280-character party even if they weren’t selected for the limited beta test group.

The decision to expand tweets could also remove the need for old Twitter customs where users would share screenshots of longer texts as pictures or share several related tweets as a “tweet chain” or “tweetstorm”.

Ultimately, we will all just have to sit back and wait to see whether the 280-character limit catches on or if it is just another Twitter experiment that will fade into the ether.

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Pinterest hits 200 million monthly active users

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Pinterest just hit a major milestone and they are celebrating by teasing several new features coming soon.

According to a blog post last week, Pinterest officially surpassed 200 million monthly active users, representing more than 40% growth since last year. Notably, more than half of these users live outside the USA which shows how Pinterest is progressing as a global platform.

At the time of the milestone, Pinterest says that over 100 billion pins had been created. It also notes that 85% of all searches on the platform come from mobile devices.

Of course, the company isn’t using the milestone as an opportunity to relax or slow down. The announcement hints at several features planned for the near future.

“You’ve told us what you want to see next, so we’re building them—it’s that simple,” Pinterest says.

For example, pinch-to-zoom functionality has been widely requested and is slated to be released soon. But, that’s just the beginning. Pinterest is also starting to test “boards-within-boards”, allowing users to create subcategories for their Pinterest boards.

Over the next few weeks, Pinterest will be sending invitations to select users to begin testing the feature – as well testing other new ideas.

The platform is keeping mum about any other projects or features they have coming down the pipeline, but the milestone announcement says you can expect to hear more in the near future.

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