GoogleAdWords

This past July, Google began rolling out expanded text ads to advertisers everywhere. The intention is to eventually replace the standard text ads offered by Google with the new, longer versions. But, it looks like some advertisers are taking longer than expected to get adjusted to the new ad format.

When expanded text ads were released, Google said standard text ads would cease to be available starting October 26, but it is pushing back the deadline to early next year to allow advertisers to become more accustomed to expanded text ads. Now, Google says advertisers have until January 31, 2017, to make the switch.

After this date, brands advertising on Google’s network will no longer be able to create or edit standard text ads. Instead, they will be forced to use expanded text ads. While standard text ads won’t be available to advertisers, Google says it will continue to serve ads standard text ads that have already been made and published after the deadline.

Google has said the release of expanded text ads is intended to help advertisers improve their ad quality scores and improve clickthrough rates, but it is important to note that just making your ad longer doesn’t necessarily mean it will receive a better quality score. It does, however, allow advertisers more flexibility to put forth the best ads possible.

In order to raise your quality score on all ads – not just expanded text ads – Google offers a few suggestions:

  • Test multiple versions of your expanded text ads.
  • Focus your testing on headlines.
  • Replicate what works in standard text ads in your expanded text ads.
  • Consider shorter headlines on brand terms.
  • Leave your standard text ads running until the new versions are consistently outperforming them.
  • Review your pre-existing ads for previous success with longer headlines.
  • Don’t implement the same expanded text ad across many different ad groups.
  • Don’t blindly insert a new second headline without changing the rest of the ad.
  • Don’t write expanded text ads that lose their relevance to a user’s query.
  • Don’t leave out specific benefits or attributes of your product that had proven to be enticing in the past.

Instagram Banner

How many times have you spent several minutes, maybe even hours, planning and scheduling the perfect post to social media, only to receive a torrent of hate in response? I don’t mean disgruntled customers voicing a complaint. I mean the abusive, hateful, and often vulgar comments that flood social media posts from brands, celebrities, and anyone else who chooses to post on sites like Facebook, Twitter, and Instagram.

These awful comments have become so commonplace many just view them as an unfortunate fact of life, but some social platforms are starting to take steps to erase the hate from their sites.

This week, Instagram unveiled a new filter that users can enable to hide inappropriate or abusive comments and messages aimed at making the image-sharing platform a safer place for brands and users alike.

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According to the announcement from Instagram co-founder Kevin Systrom, Instagram hopes the new feature will help foster a community where “everyone feels safe to be themselves without criticism or harassment.”

The new feature allows users to hide comments containing words or phrases that are frequently reported as inappropriate, but posters can also list custom keywords or phrases they wish to have hidden in comments under their posts.

While the feature gives posters more control over the comments they receive, it isn’t without its limits. The filter only blocks negative or inappropriate comments and can’t be used to block other abusive types of media uploaded to the site like image memes or videos.

Brands who receive rampant hate from trolls or abusive users also still have the ability to delete comments, report users, or block specific accounts.

Enabling the filter is easy. Just click the gear icon in your Instagram profile and click on the new “comments” feature. From there, you can toggle the filter on and off or add your own list of words or phrases you wish to have blocked from your page.

While the tool may be an effective way to filter out the random abuse many receive on social media, I would caution brands from using it as a way of hiding messages from users with legitimate complaints or issues, as that only tends to make matters worse.

Twitter Video

Twitter’s video features have been a hit with users, including Periscope, the Twitter-owned live streaming platform. However, the company has struggled to find ways to monetize visual content.

This week, Twitter announced it was launching several changes to make it easier for advertisers to reach video audiences and creators to monetize their content.

For starters, the company is allowing advertisers to run pre-roll ads that appear before a video begins to play. Similar to YouTube’s pre-roll ads, the video advertisements will allow users to skip the ad if they are not interested.

For creators, adding these new pre-roll ads s as easy as signing up for Twitter’s Amplify program and opting-in to use pre-roll ads. You can choose to use the ads on an individual basis or by making pre-roll ads default on all video content.

In addition to the new ad format, Twitter is also making some changes to its Media Studio and Twitter Engage app to improve the monetization of content and advertising across its platform. These changes include:

  • A unified media library including videos, GIFs, and images.
  • Tweet scheduling features.
  • Team management and multi-account support.
  • Improved upload performance and overall stability.
  • An Earnings section detailing your monetization performance.

The biggest wrinkle for Twitter has been deciding how to monetize videos across Periscope live streams. The nature of live streaming video makes it difficult to incorporate ad breaks. Instead, Twitter is allowing Periscope users to seek and connect sponsors for live broadcasts.

These sponsors can then run pre-roll ads before live broadcasts begin.

Considering Periscope videos appear in Twitter timelines and live videos, the decision to incorporate pre-roll ads helps bring the streaming app more in line with Twitter’s other services while making them more attractive for both content creators and advertisers.

FacebookVideo

Your site’s speed on mobile devices will soon be a factor deciding how many people see your Facebook ads, according to an announcement from the social network this week.

In Facebook’s words:

“Over the coming months, we’re working to improve ad experiences for people by considering website performance and a person’s network connection in our ad auction and delivery system.”

While it isn’t clear exactly how site speed and page performance will be implemented into Facebook’s algorithm for displaying ads, the social network is already introducing features to help brands deliver content more quickly across Facebook.

In addition to the use of Accelerated Mobile Pages, Facebook is introducing prefetching to help users see the content they are interested in as quickly as possible. This week’s announcement explains that prefetching starts loading mobile content in the Facebook in-app browser before a user ever clicks a link.

According to their estimates, this speeds up mobile site load time by as much as 29 percent and decreases the rate of site abandonment during the loading process.

The new Facebook help page dedicated to prefetching goes a bit more in-depth about how the system actually works:

“For each News Feed mobile ad, Facebook attempts to predict how likely a person is to click on an ad. If the prediction score meets the requirements, we prefetch the initial HTML page when the story first appears on a person’s screen. This content is cached locally on the person’s device for a short amount of time. If the person clicks on the ad, Facebook loads the initial page from the cache. The initial page then makes regular web requests to the publisher’s server to load the remainder of the page. We currently only cache the initial HTML page. Keep in mind that the CSS, Javascript or images on the website are not cached.”

Ultimately, Facebook’s changes are aimed at improving their overall ad performance and increasing engagement with ads. Advertisers with slow-performing sites tend to also underperform in many ad metrics.

While Facebook’s new feature will improve content delivery speed across the board, the company also offered five tips for tuning up your site:

  • Minimizing landing page redirects, plugins and link shorteners
  • Compressing files to decrease mobile rendering time
  • Improving server response time by utilizing multi-region hosting
  • Using a high-quality Content Delivery Network to reach audiences quickly
  • Removing render-blocking javascript

FacebookClick

Facebook Offers have been around since 2012, allowing brands to distribute coupons to users for special promotions. However, they never really took off like many of Facebook’s advertising features.

The social network is trying to turn that around by improving Offers to make it easier for people to find, save, and redeem coupons, especially from mobile phones. The changes also make it easier for brands to control who sees and uses their coupons.

Offers have always functioned by distributing online and in-store coupons as ads or organic Page posts that link to a brand’s site. When a person clicks the ad or post, they were then emailed a copy of the coupon.

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Facebook has streamlined and integrated the feature more thoroughly into their platform. While users can still click on Offers to visit the advertiser’s site and redeem their coupon via email. However, now offers will also be saved to a new Offers bookmark tab linked to their account.

This way, customers can quickly and easily access their coupons through Facebook’s mobile app and cashiers can easily scan the promotional barcode on their phone. Also, Offer codes will be shown at the bottom of the screen when users travel to an advertiser’s site to immediately redeem the code. That means they don’t have to exit the app to open their email, making the process less convoluted for users.

Not only is Facebook trying to make Offers easier to use and more attractive to users, the company is working to make sure those who show interest but don’t immediately redeem coupons don’t forget about you. When a saved offer gets close to expiring, Facebook will alert users to let them know time is running out to get savings.

On top of all of this, Facebook is making it easier for users to find Offers shared by brands with a new Offers tab on brand Pages.

Offers shared organically by brands are still available to anyone who sees it in their feed, however, Facebook is improving targeting for offer-carrying ads with more ad-targeting options. These including selecting people in your customer database to offer loyalty promotions or targeting similar individuals based on their characteristics.

According to media reported Tim Peterson, Facebook is working on expanding their Offer targeting options for brands even further, but it is unclear when those improvements can be expected. For now, Offers are getting a big shot in the arm that will make them more attractive to users and more effective for brands who use them.

BHexIPht

Twitter has introduced a new way for users to get in touch with your brand directly from your website with the Message button, as the company announced in a tweet today.

The button can be embedded on any website and allows anyone with a Twitter account to direct message you with just a single tap.

The button is stylistically what you would expect from Twitter’s other buttons and is very easy to set up. However, you should double-check your settings to make sure you can receive direct messages from everyone, not just your followers.

To add the new Message button to your site, just head over to the Twitter Publish page. Scroll down and select the Twitter Buttons option.

Image Source: Danny Goodwin/Search Engine Journal

Image Source: Danny Goodwin/Search Engine Journal

From here, select the Message button option.

Image Source: Danny Goodwin/Search Engine Journal

Image Source: Danny Goodwin/Search Engine Journal

Input your Twitter user name and user ID (found in the “Your Twitter Data” section), and finally click Preview. This generates a code you can paste anywhere you want on your website. You can even customize the button to autofill messages, hide usernames, or select a default language.

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Image Source: Danny Goodwin/Search Engine Journal

The new button is just one of several ways you can use Twitter to provide customer service, answer questions, and keep people excited about your brand. Add it to your site now to find out what your customers have to say.

Google Logo

Has your brand or business been using large pop-ups to gather email addresses or asking people to like you on Facebook? You might be in trouble with Google if you don’t change your site soon.

Google has announced it will begin to penalize sites with intrusive pop-ups or interstitials starting January 10, 2017.

As Google defines them, intrusive interstitials are pop-ups that block the main content on a screen until an action is taken. While this can be an effective way to ask visitors to take action, most people find these annoying because it serves as a roadblock before they are able to see what they came to see.

“Pages that show intrusive interstitials provide a poorer experience to users than other pages where content is immediately accessible. This can be problematic on mobile devices where screens are often smaller.”

For the moment, Google is just singling out interstitials on mobile devices and devaluing search rankings for mobile results. It is unclear if they intend to extend this to desktop in the future.

IntrusiveInterstitials

The change to Google’s algorithms specifically targets pages with interstitials that either pop-up immediately when a person lands on a page or is triggered by scrolling down the page. It was also devalue sites which use oversized above-the-fold content to look like an interstitial.

There are some exemptions to Google’s interstitial rules. Pages with “reasonable” banners that don’t take up excessive amounts of screen space will be considered acceptable. Also, sites that are required to use interstitials for legal reasons – such as cookie usage or age verification – will be exempt from ranking devaluation.

The latest change shouldn’t come as a complete surprise. Google has already cracked down on one form of interstitials in the past by devaluing pages with interstitials that prompt users to install a mobile app. According to the company’s announcement, their work into that algorithm change showed the company they also needed to tackle interstitials as a whole.

As with all algorithm changes, the new guidelines for interstitials don’t automatically mean death for your online traffic if you are using interstitials. If your site is still highly relevant for a search, it may still appear in the top results. However, it is usually better to err on the side of caution with Google, rather than face the risk of a penalty.

Source: Robert Scoble / Flickr

Image Source: Robert Scoble / Flickr

Early this year, Google took advantage of the US Presidential election to test a new feature allowing candidates to publish messages straight to the front page of search results. Then, in March, the company expanded this test to include a tiny number of small businesses.

Now, Google is widening their tests yet again – increasing from “tens” of small business to “thousands”. Even more, the company is taking the feature international with tests in Brazil and India, as Google confirmed to Mike Blumenthal this week.

Google hasn’t announced the name of the new feature, but Blumenthal has already captured a few screenshots of these messages in search results – as you can see below:

Image Source: Mike Blumenthal

Image Source: Mike Blumenthal

The feature allows small businesses to create cards with short messages that appear on the front page of search results pages similarly to AMP articles or social media cards.

It appears that the cards show up specifically on searches for an exact business’s name. The cards can also include text, links, pictures, and even videos. Reports indicate businesses given access to the test can use a dedicated app to post content, but the public will have to wait to see.

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Image Source: Joy Hawkins

According to Blumenthal, you can expect to see more of these cards showing up in search results over the next 30 days as Google finishes rolling out the test to businesses.

Image Source: Pepsi

Image Source: Pepsi

Earlier this year, Twitter rolled out a new feature known as #Stickers that let users add searchable emoji to their photos posted on the social platform. Since then, Twitter says millions of photos containing #Stickers have been tweeted and shared around the world.

Initially, the emoji available for these “virtual hashtags” were limited to the options Twitter created. However, the site is starting to open the door to allow brands to create their own #Stickers as an ad type called Promoted Stickers.

As Twitter says in their announcement:

“Brands can design four or eight stickers — like accessories and other props — for users to add to their own photos. Photos with a brand’s stickers are shared with all of a user’s followers, allowing brands to be featured by their fans in a truly authentic way. #Stickers act as a visual hashtag, meaning that photos with your brand’s sticker will be connected and discoverable to anyone who taps your brand’s sticker. This allows a brand to see and engage with the people who are using their stickers in creative ways.”

Pepsi is the first brand to use Promoted Stickers, with 50 custom “#PepsiMoji”rolling out to 10 countries, including the USA, Canada, Mexico, Argentina, and Russia. The stickers are part of a larger “Say It With Pepsi” campaign and can be found in the Twitter #Stickers library.

The company has already begun sharing tweets with the stickers, like this one from Pepsi Canada:

Since Twitter is initially keeping the Promoted Stickers limited to a select number of brands and managed accounts, it is unclear how much they cost or what tools may be available to help create new branded stickers. It is also unclear when or if the social platform plans to expand the service to more brands in the near future.

Pinterest-logo

Pinterest is continuing to bulk up its ad platform by allowing advertisers to now buy ads based on how much they want to pay for impressions, the company announced today. In the past, advertisers were only allowed to choose how much they wanted to pay for engagement.

Along with the new way to purchase ads, Pinterest has also added frequency capping to their ad services.

“Now you can bid on a CPM [cost-per-thousand impressions] basis and we’ll optimize how we deliver your ads to reach more people,” according to a Pinterest blog post. “You can also specify the maximum number of times someone sees your campaign. By using this new solution, you’ll get more impressions for your campaigns at more efficient rates and drive higher results.”

This latest move continues Pinterest’s trend of expanding their advertising offerings to bring in more businesses. Earlier this year, the company increased the number of targeting options for ads. They have also made Buyable Pins available to users on all devices, including desktop.

While advertisers have been able to bid for how much they are willing to pay for engagement, Pinterest’s CPM-based ads were only available at fixed prices until now. These prices typically ranged between $30 and $40. Those prices should go down as the new bidding process will increase competition.

The feature is just rolling out, but already JCPenney, The Home Depot, and General Mills are running tests with the new CPM-based ads. The new ads are already available for all business in the U.S, UK, and Canada. More countries are expected to come in the future.