In the past 18 months, Google has waged war against spammers. It began with their attempts to purify organic search rankings by introducing the Panda and Penguin updates. Now, with an AdWords policy update this week, Google has targeted those evil doers of the PPC game.

Ali Harris has an in-depth look at the changes at ClickThrough Marketing, but here’s a quick rundown of what you need to know.

Google’s goal is to improve the ad experience across the board, meaning only those with ill intent will object and most users and campaign managers will applaud.

By weeding out the spam, your Quality Score will likely rise and your cost-per-click will likely drop. But, you have to know the rules and follow them.

  • Your ads and keywords must be easily relatable to the landing page they point to.
  • If you mention a specific promotion or product in an ad, the landing page must feature it too.
  • No more throw-away lines like “Click Here Now!”
  • Just like in English class, poor grammar will be punished.
  • Keyword campaigns must be relevant and clear.
  • If your landing page has ads, they must be clearly discernable from original content.
  • No phone numbers
  • No email inbox look-alike ads

Essentially, you are expected to use common sense and be sincere in your advertising. If your goal is to trick users into clicking your ads, you will be punished.

Those punishments start modest but can become severe.

Campaigns that are flagged as not in compliance won’t run the disapproved ads until they are changed. If advertisers feel they were judged unfairly, they are able to submit their ad for review again.

Suspensions could be doled out to domains to temporarily stop their use of AdWords.

For repeat or serious offenders, accounts could be banned along with any related or future accounts.

Most likely, you’re already keeping tabs on AdWords metrics, particularly Quality Score. But now would be a good time to go through your campaigns with a fine-toothed comb in order to be sure you’re in compliance.

 

The ‘Rotate Indefinitely’ option in Google AdWords is back after a short hiatus. But, it’s a little unclear why the option was resurrected.

Straight from the AdWords blog:

If you select “Rotate indefinitely” option for your campaign, we will show lower-performing ads about as often as higher-performing ads. For most advertisers, this may result in fewer, more expensive clicks and your ad appearing in a lower position. So we generally don’t recommend“Rotate indefinitely”

Also, as Pamela Parker reports for Search Engine Land, less than 1-percent of AdWords users asked for ‘Rotate indefinitely’ to be brought back.

Be warned though. In the coming weeks, campaigns that are set to ‘Rotate evenly’ will automatically change to ‘Rotate indefinitely’.

AdWords is also adding options to their impression share metrics to better track and manage ads. It comes at a price, however, as Google will be phasing out impression share data in AdWords existing columns. In order to preserve historical impression share data from these columns, you’ll need to download the reports before November 1st, when they will be wiped out.

[INFOGRAPHIC] Quality Score

The quality score of your site is extremely important. If you’ve got a high score, Google makes it easy for your page to prosper. You’ll appear higher in search results, your ads can appear in the top, shaded region of results and it will cost you less per click of your ads.

As Neil Spencer reports for Business2Community, in order to ensure you get these advantages, you need to know how Google judges your site and how you can improve it.

Your ads should be specific and highly targeted. Google is looking for the relevance of the keywords you’ve chosen to your landing page and your ads. Also, make sure your landing page contains relevant, original content that’s updated often and is easy to navigate.

The included infographic is courtesy of DigitalNetAgency

Facebook Paid Ads are a great way to spread the word about your business. They also help drive people to your company’s Facebook page, where you can share content and your messages at no cost. Why wouldn’t you want a captive audience of consumers who actively seek out your message? Well, Mona Elesseily, of Search Engine Land, has five ways to get them by effectively utilizing Facebook Ads.

1. Target your target

Be as specific as possible when using targeting features. Instead of limiting your ads to ‘only men’ or ‘only under 30’, narrow it down further by using education level, specific interests or workplace. The idea is to make a user feel as if your ad is speaking directly to him or her.

2. Use effective goals

While I think using ads to drive users to your fan page is a great idea, you need to set specific goals and track your progress to get the most from your effort. Exactly how many fans do you want to add each month? Exactly what demographic do you want to see improved growth from?

If you’re the type who wants to see their Facebook fans turn into conversions, you can set goals for that too. For every 50 fans on Facebook, how many conversions do you want to see?

Set specific, trackable goals, then be sure to follow up and tweak your strategies to discover what works and what isn’t worth your time and money.

3. Grab users’ attention

Put yourself in a typical Facebook user’s shoes. Your eyes aren’t focused on the sidebar where the ads are located. You are reading your friends status updates and looking at their latest pictures.

In order to steer their eyes away from their timeline, you’ll need bold colors. You can try using a colored border for your ad, but I tend to think this has been done so much, users are starting to tune it out.

Images of celebrities, especially female celebs, still tend to get a few looks, however.

Once you have a user’s attention, be sure to give them a reason to click on your ad. Put an immediacy to your ad with phrases like ‘Act now’ in order to take advantage of a specific, limited-time offer or special.

4. Images plus text

An ideal ad combines a brightly colored, eye-catching image with big, bold font that is easy to read. Again, the message should compell users to act.

5. Don’t get stale

I mentioned users tuneing out, or glossing over ad styles they’ve grown accustomed to, so take that lesson to heart. Change your ads often so users don’t get so used to seeing them that they stop even noticing.

You don’t necessarily have to reinvent your ad on a weekly basis. Instead, change details like color of your logo, font or just a different image.

Imagine being able to point your phone’s camera down a normal city street and see a video game type environment complete with puzzle boxes and coins up for grabs. That’s the reality that a San Diego based start-up, called Cachetown, hopes to bring to fruition.

The positive spin here is that once you’ve created interactive games for people to play, you can add in an advertising angle and use this “augmented reality” to offer deals and promotions for stores on the other side of a user’s lens. Maybe you point your phone at a restaraunt and see an opportunity to get half off your next meal.

Tom Cheredar has more at this story at VentureBeat, including a commercial produced by Cachetown. The most interesting thing about the video is that it even seems to realize the one, looming drawback to this technology. No one wants to walk around the streets looking at their phone. Whether it’s a reluctance to look like a tourist, holding up your phone in your own town or a fear of walking into a bevy of obstacles, most people would likely be reluctant to fully embrace Cachetown’s current model.

The idea is sound, however, and could have some interesting implementations coming very soon.

I’ve talked a lot about how important it is to try to think like your customers. It’s always important to find out what people are thinking, what questions they are asking, etc., but I didn’t offer any specific ways to accomplish this. But today I have one method of finding out what questions people are asking about topics important to you.

Justin Arnold from The Mighter Pen suggests using Twitter because it offers real time feedback on what people are talking and thinking about relative to keywords.

Of course, this is pretty common knowledge, but what people don’t realize is Twitter has some key features built into its search engine that really benefit the person looking for questions people are asking.

Finding out what questions people are asking is as simple as adding a space and a question mark after a querie. Suppose you are writing about painting. You can search ‘painting’ but you probably will get a lot of extraneous posts not of interest to you. If you search ‘painting ?’ however, Twitter filters your results to only include tweets with questions.

Now, the problem we are faced with is Twitter is used pretty heavily for promotion. Don’t you wish you could filter out any tweet containing links to avoid all of the ads? Well, you can. Just add ‘-filter:links’ to your searches to do away with all of the promotions. What you have now is a list of questions users are asking about a topic in real time.

This is just one way to try to get into the minds of your audience. Trying to gain some perspective is always important when creating content.

 

Google’s Dan Friedman recently took to the Google AdWords blog to discuss new integration between AdWords and Google Analytics. As David A. Utter reports for eCommerce Bytes, Friedman also shared a few tips for how users could benefit from the data gleaned from Analytics.

High Engagement Groups

Analytics allows you to discover ad groups that, on average, stay on your site longer and visit more pages per visit. Typically, those numbers would suggest a group with high levels of engagement and one that would give you great returns with an increase in your ad budget.

High Engagement, Low Conversions

You may notice a group or page that seems to have high engagement, but isn’t yielding enough conversions. Use this information to target those users with promotions or any other way to light the fire beneath them and get them to turn into a conversion.

Short Visits and High Bounce Rates

Monitoring for pages that aren’t doing so well is important too. But you can turn a negative into a positive. If you notice a certain page isn’t yielding the results you’d hoped for, use that page for A/B testing. You may discover a way to improve your site as a whole.

Google Shopping officially switched to a paid service for businesses at the beginning of the month, which means a whole new set of issues for users trying to get their Product Listing Ads campaigns up and running.

Mary Weinstein reports for Search Engine Watch that AdWords support staff has been less than helpful when trying to resolve these new issues. So, here are the problems you’re likely to encounter and how to fix them.

You may have found that trying to get your Auto Targets to validate is extremely frustrating. Don’t throw your computer out the window just yet though.

  1. Check to make sure the wording on your Auto Target and the wording on your product type or AdWords label matches exactly. If it isn’t a carbon copy, with no special symbols, AdWords may have trouble matching them.
  2. Check your filters. Ideally, you have no filters running for your PLA campaigns. If you open the filters tab and see filters being applied, remove them from this campaign and you might just solve the problem.
  3. Check the PLA campaigns ad extension. Your AdWords account should be linked to your Google Merchant login. Also, if you have multiple logins, make sure this campaign is linked to the correct one.

Hopefully, these quick fixes will get you up and running with PLAs and allow you to avoid the time waste that is Google support.

 

Facebook recently gave advertisers the option of where to place their ads. The options, including desktop newsfeed and sidebar, desktop newsfeed only or mobile newsfeed, create many possibilities, but the best value has quickly become evident. For the highest click-through-rate and second highest conversion rate, John Constine, of TechCrunch, reports using those dollars on mobile ads is the way to go.

CEO of BLiNQ Media, Dave Williams, says their numbers suggest “that mobile beats desktop placement by a 3 to 1 ratio.”

The one drawback is a positive for users. Facebook limits the number of ads for mobile users in order to keep their experience enjoyable. This means advertisers won’t be able to overload any group with their ads. So, those advertisers will have to be more clever in how they gameplan.

Also, companies are finding that mobile users that ‘Like’ their page are “worth” less than their desktop counterparts. This is because the mobile users are less likely to view photos and videos and also because desktop users are generally more active on a company’s page since they may have to do more work to seek them out.

Though fans of a business’s page only see about 16-percent of their posts on average, Facebook certainly seems to be worth the effort. Once a company has gained that ‘Like’, they are essentially marketing to interested consumers for free.