Google Shopping officially switched to a paid service for businesses at the beginning of the month, which means a whole new set of issues for users trying to get their Product Listing Ads campaigns up and running.
Mary Weinstein reports for Search Engine Watch that AdWords support staff has been less than helpful when trying to resolve these new issues. So, here are the problems you’re likely to encounter and how to fix them.
You may have found that trying to get your Auto Targets to validate is extremely frustrating. Don’t throw your computer out the window just yet though.
- Check to make sure the wording on your Auto Target and the wording on your product type or AdWords label matches exactly. If it isn’t a carbon copy, with no special symbols, AdWords may have trouble matching them.
- Check your filters. Ideally, you have no filters running for your PLA campaigns. If you open the filters tab and see filters being applied, remove them from this campaign and you might just solve the problem.
- Check the PLA campaigns ad extension. Your AdWords account should be linked to your Google Merchant login. Also, if you have multiple logins, make sure this campaign is linked to the correct one.
Hopefully, these quick fixes will get you up and running with PLAs and allow you to avoid the time waste that is Google support.