Tag Archive for: Social Media Marketing

By partnering up with a range of online marketplaces, Instagram is making it easier for brands and creators to establish shops that are directly accessible in the social network, as well as introducing new features for affiliate links and other ways to monetize your social media content.

Facebook and Instagram Emphasize Monetization Tools for Creators

The wave of new and upcoming monetization features and tools come as part of a broader initiative to attract creators and influencers to Facebook and Instagram by offering a broad array of ways to monetize your online presence.

As the announcement says:

“We want Instagram and Facebook to serve as a home base for creators to tell their story, grow and make a living.

“…Today’s updates are a big part of a broader effort to support creators as they build their careers. …we are committed to building the right mix of tools to help them accomplish their goals.”

As such, the new tools and features are designed primarily with social creators in mind. Still, many brands may see opportunities to diversify and monetize their online presence by also taking advantage of the latest Instagram and Facebook features.

Opening a Shop on Instagram Gets Easier

One of the more interesting new features for many smaller businesses and entrepreneurs will be the announcement that the social network is making it easier to launch a shop directly within your Instagram profile. 

By working with an array of merchandising companies, you can now quickly and easily set up and link stores, rather than manually establishing a version of your shop through Instagram.

“For creators who already have their own product lines, they can now link their shop to their personal profile in addition to their business profile.

“Creators will also be able to set up a new shop and drive excitement with exclusive product launches from the Instagram app by linking their account with one of our four merchandise partners: Bravado/UMG, Fanjoy, Represent, and Spring.”

Currently, the tool is limited to creators and brands in the US and may take through the end of the year to fully roll out.

Native Affiliate Links

The announcement also mentions another tidbit which may be attractive to brands with their own partnerships or to entrepreneurs is the testing of a “native affiliate tool” which lets you earn revenue from promoting other brands of products.

The tool streamlines the process of sharing affiliate links entirely within the Instagram app and ensures sponsored content is appropriately tagged for audiences.

“When people come across an affiliate post from a creator featuring a tagged product, they will see “Eligible for commission” at the top of the post, so it’s clear that their purchases help support that creator.”

Though currently limited to a small group of well-known brands and creators, the feature is expected to be more widely available somewhat soon.

“Affiliate will test with a small group of US-based creators and businesses including Benefit, Kopari, MAC, Pat McGrath Labs and Sephora, and will expand to more partners in the future.”


Social networks like Instagram and Facebook have been gradually expanding to include storefronts and marketplaces for some time. With these new features, it is clear they hope to ensure this benefits everyone involved, including the brands and creators helping to promote those products through partnerships.

Since its launch, brands of all sizes have been using Snapchat as a major tool for connecting with younger audiences. Despite this, the platform has been slow to meet brands halfway. 

The social sharing platform has provided very few widely available tools to facilitate branded content, and – until very recently – didn’t even provide specific profiles for brands.

That changed in the past couple of weeks, as Snapchat has finally launched Public Profiles for Businesses. 

What Are Snapchat Public Profiles for Businesses?

Snapchat Public Profiles For Business - City Boutique

Similar to the separate profiles available for creators, Snapchat’s Public Profiles for Businesses provide a place to collect all your content, provide branded media like lenses, connect with your brand directly, and even house an online store full of your products (note: this feature does require directly working with Snapchat to implement in its current form). 

To help craft all this content with your team, Public Profiles are linked to mobile and web management tools via the Business Manager, where you can collaborate, review analytics, and manage your store in one place. 

Best of all, these features are all linked to analytics and insights for your brand to help refine your message and content as you go. 

Snapchat Public Profiles For Business - Universal Pictures

While Public Profiles for Businesses provide a lot of tools for brands, the announcement highlighted these four key features:

  • Public Stories: Share what’s happening in your world, from behind the scenes to daily activities, to drive deeper connections with the Snapchat community. 
  • AR Lenses: Publish Lenses to your Profile to ensure your most immersive AR experiences can be discovered by all Snapchatters and engaged with time and time again. Once linked to the Profile, these Lenses will also be discoverable through both Snapchat Search and Lens Explorer. 
  • Highlights: Permanently showcase your best Public Snaps, Stories, photos, and videos. This is the best way for Snapchatters who aren’t familiar with your brand to get to know more about your business, products, and services. 
  • Native Store: Link your US-based Shopify store on your Profile so Snapchatters can browse, try on, and buy through the “Shop” feature, turning Snapchat into a new point of sale. 

Setting up a Public Profile for your business also makes you eligible to be found through an array of new placements, including in Search, @ mentions, Discover, Lens Explorer, and through Snapchat Ads.

Snapchat Public Profiles For Business - Dior

How To Set Up Your Snapchat Public Business Profile

Setting up a Public Profile for your business is a simple, three-step process:

1) Log-In or Create a Snapchat Business Account

If you have already run ads on Snapchat, you simply need to log in to your Business Manager Account. If not, create an account by using your account sign-in info on the Snapchat Ads Manager. Once signed in, select ‘Public Profiles’.

2) Create Your Profile

On this page, connect your existing username (or establish a new one specifically for your business) and provide any additional business information to help others understand what you do. Click “Update Profile’ when you’re finished to make your account public. 

3) Add Content!

The last step is to start filling up your profile with great content that will excite users and drive engagement, such as sharing Lenses, posting new Stories, and creating Highlights for people to engage with.


Snapchat has been steadily expanding its audience to more than just Gen Z-ers. Now that the platform is also providing more robust tools for brands, there has never been a better time to dip your toes in to see if Snapchat is the best social network for your brand.

New data extracted from the Twitter app gives us the clearest picture so far of what the company’s upcoming subscription service will look like when it reaches the world. 

Rumors have swirled for quite some time that the company was planning to launch a paid service, which was confirmed earlier this year. However, pretty much nothing has been known about what features would be included, it’s pricing, or even the name of the subscription service. 

Information pulled by reverse engineering expert Jane Manchun Wong may potentially change that, though. 

In a series of Tweets, Wong revealed the service is tentatively being called “Twitter Blue” and will offer prices starting at $2.99 a month. 

She also revealed the service will include the ability to “undo” sent tweets, manage bookmarked tweets, and access to ad-free news articles. 

All of this information is subject to change until an official announcement is made, but here’s what we know about the paid features currently. 

Undo Sent Tweets

Obviously, it is pretty much impossible to completely remove something from the internet once it’s out there. Still, Twitter wants to give you the next best thing. 

With the undo sent tweets feature, the social network will give users a short chance to rethink what they are about to send out to the world.

When enabled, the feature delays the publishing of your tweet for about 6-seconds after hitting Post. This gives you the extra chance to look over your tweet for any typos or reconsider publishing something incendiary. 

This means literally no one will have the chance to see impulsive, poorly written, or incomplete tweets if you hit undo within the short time window. 

Bookmarks Collections

Twitter Blue seems set to also offer users the ability to organize and manage their Twitter bookmarks into separate folders. 

Currently, bookmarked tweets are all put into a single “Bookmarks” list. This means the feature unfortunately becomes less effective the more you use it, as it gets harder to find what you are looking for in your growing list of saved content. 

With Collections, users will be able to keep their increasing bookmarks collection organized and easy to search through. This also opens the potential to being able to share Collections with others in the future, similar to creating and sharing pinboards on Pinterest. 

Ad-Free News Articles

Following Twitter’s recent acquisition of Scroll, it has been widely assumed the social network planned to integrate the news service into its paid subscriptions. 

Wong’s discoveries confirm this, with ad-free news offered to higher-tier paid users.

The reason for the heightened cost is that Twitter plans to share revenue with publishers on the news platform – making the service a win-win for both readers and publishers alike.


Given where the data was pulled from, it seems likely we are getting close to the official public reveal of Twitter Blue to the world. Until then, however, Wong has given us a glimpse into just what Twitter is planning for its upcoming subscription service.

YouTube is launching a series of new features which aim to make community posts more engaging and give creators data on how their community posts are performing.

Since their creation in 2019, creators have had very little information on how many people are seeing their posts, instead having to rely entirely on likes, dislikes, and comments directly on the posts. 

Along with finally providing analytics data on these posts, YouTube is adding the ability to include more images in community posts, as well as letting iOS users schedule their posts ahead of time. 

Let’s explore all these new updates in more depth:

YouTube Community Posts Get Analytics Data

Creators can finally see data on their community posts directly in YouTube Analytics, after years of waiting. 

Specifically, the analytics suite will start showing information on how many times your posts have been shown and how the content is performing without having to look at individual posts. 

For the moment, these metrics are exclusive to the desktop version of YouTube Analytics, though the company says it will be bringing them to its Studio Mobile app at some point in the future. 

As the video announcing the features explained, the company wants to help creators who have been asking for community post analytics better understand their content’s performance and use this information to help create more engaging posts in the future. 

Add Multiple Images To YouTube Community Posts

Since their launch, YouTube community posts have limited creators to just a single banner image which was used as a thumbnail for each post. Thankfully, that is starting to change.

Creators can now add up to 5 pictures per each community post, allowing you to express yourself more, better engage readers, and create an experience more in-line with other social platforms. 

For example, you can use a post to tease an upcoming project with preview images, show the process behind your videos, or even showcase your experiences interacting with fans or clients directly in your content. 

At launch, this ability will only be available to users on Android devices. Support for iOS and desktop should arrive later this year. 

Schedule Community Posts on iOS

The last update is short and simple, but it has been something Apple device users have been begging for. Creators can now schedule their community posts ahead of time from iOS versions of the YouTube app. 

This feature has been available on desktop and Android for some time, so this means post scheduling is now available to everyone with the ability to create community posts. 

How To Create YouTube Community Posts

If you’re unfamiliar, community posts are a type of social content found in a channel’s “Community” tab which creators can share between or alongside proper video uploads. 

These posts can contain images, videos, text, playlists, GIFs, and even polls – making them a great way to directly connect with your audience. 

The only requirement to be able to create community posts is having 1,000 subscribers on your channel. Once you have hit that benchmark, the process to create a post is simple:

  • Sign in to YouTube
  • Click the “Create” button
  • Click “Create Post”

Though community posts might not be the most visible content on YouTube, they allow a way to directly communicate with your community without having to stream or record a full video on your channel. Additionally, this is where many turn for information about when to expect videos, what you’re cooking up, and find out exactly what your viewers are most interested in.

That makes these new features – all of which are available now to those eligible to share community posts – a valuable tool to build a robust community around your content. 

For more, check out the creator Insider video below:

Facebook is making major changes to its news feeds in a new bid to create a better experience for users in the near future. Before it can do so, though, the company is seeking feedback from users.

As the company recently announced, it is revamping parts of the news feed system to encourage four specific types of user feedback to better understand content. In the future, Facebook intends to use this information to create new ranking signals to directly decide what content users see.

Specifically, the company says it aims to gather answers to these four questions to get better at providing quality content in the future:

Is This Post Inspirational?

Facebook’s feeds have a bad reputation for highlighting negative content which can turn into a feedback loop of endless “doom scrolling.” With this in mind, the social network is looking to deliver more inspirational or uplifting content for users.

As the announcement says:

“To this end, we’re running a series of global tests that will survey people to understand which posts they find inspirational. We’ll incorporate their responses as a signal in News Feed ranking, with the goal of showing people more inspirational posts closer to the top of their News Feed.”

Is This Content Interesting?

Perhaps the most important factors for users scrolling through content is whether any of it is actually interesting to them. At times, it can feel like you can scroll for hours without seeing anything exciting or particularly relevant to their interests. 

“… we know sometimes even your closest friends and family share posts about topics that aren’t really interesting to you, or that you don’t want to see. To address this, we’ll ask people whether they want to see more or fewer posts about a certain topic, such as Cooking, Sports or Politics, and based on their collective feedback, we’ll aim to show people more content about the topics they’re more interested in, and show them fewer posts about topics they don’t want to see.”

Do You Want To See Less of This Content?

A huge part of Facebook’s reputation for negative content is the huge amount of political content shared on the social network. 

Since many turn to social media to connect with family, friends, and get away from the pressures of the real world, a large amount of political content can be tiresome and potentially make them less likely to check their feed regularly. 

Further, there are times where you might show an interest in a topic and start seeing an influx of tangentially related content that is not especially useful to you. Think clicking one particularly interesting headline and suddenly seeing tons of content on that topic, even though it’s not really that interesting to you.

To help with this, the company will start surveying users about content they have responded negatively to in order to create a ranking signal to deliver more relevant and positive content.

Was Giving Feedback Easy?

In some form or another, Facebook has given users the ability to deliver this type of feedback for several years. The problem is that finding the tools to do so was often a game of hide and seek. 

To make it easier for users to give feedback, the company is testing a new post design which will include a more prominent button to hide “irrelevant, problematic, or irritating” content and see less content like it in the future.

How This Will Affect Facebook Rankings

For now, it is unclear exactly how much this will change the content appearing in our news feeds every day. 

The company appears to know it has gained a nasty reputation for being overly political, sharing divisive information, and generally being a somewhat negative place to spend your time. 

Still, it remains to be seen whether this will lead to a massive shift or if these ranking signals will be too little to effectively change what gets highly ranked and what people are sharing on the platform in general.

“Overall, we hope to show people more content they want to see and find valuable, and less of what they don’t. While engagement will continue to be one of many types of signals we use to rank posts in News Feed, we believe these additional insights can provide a more complete picture of the content people find valuable, and we’ll share more as we learn from these tests.”

Facebook is launching a wave of new tools and features for businesses including the ability to schedule stories, manage photo albums, and better manage post drafts.

While some of the new Facebook Business Suite features revealed in a recent blog post are available to businesses everywhere now, the company also gave a peek into a few updates coming soon.

Schedule Your Stories on Facebook and Instagram

Facebook Business Suite already let brands schedule and manage traditional posts and content. Now, it is extending that functionality to Stories. 

Using Business Suite, you can start creating, publishing, and scheduling stories for both Facebook and Instagram from mobile and desktop devices. 

On desktop, simply click “Create Story” while using Business Suite. On the mobile app, you will find the feature by tapping the “Posts & Stories” tab.

Once you have opened the scheduling tool, follow these steps:

  • Select which platform (Facebook, Instagram, or both) you want to publish to.
  • Click Upload Media and select your photo or video.
  • Add text and stickers or crop your story.
  • Preview the content.
  • Click “Publish Story” to immediately share your story or click the blue arrow to expand the menu and select “Schedule Story” to decide when your story should go live. 

Edit Scheduled Posts

Along with scheduling your posts and stories, Business Suite now allows you to edit your scheduled content before it goes live. 

To make revisions or edits, go to the “Scheduled Posts” section of the “Posts & Stories” tab and simply select “Edit Post” on the specific content you want to change. 

Coming Soon: Create and Manage Albums

Soon, Business Suite will let brands create and manage photo albums within the “Posts & Stories” tab.

As the announcement says:

“Creating Albums is a useful and engaging way to showcase your business’ personality and share new products or services.”

Coming Soon: Save and Manage Content Drafts

The company teased that you will soon be able to create and edit drafts for drafts and stories and return to them later. However, it is unclear when this will roll out to the public.


With Facebook Analytics being shut down, Business Suite is becoming an essential tool for brands looking to manage their Facebook and Instagram presence in one place. Thankfully, it look like Facebook is similarly prioritizing making the platform as fully featured and versatile as possible before Analytics is gone for good.

YouTube is the most popular social network among American adults according to a large new study from Pew Research Center.

The new report includes findings on social media use among adults from a nationally representative phone survey conducted earlier this year.

Overall, the results showed that social media usage has largely remained stagnant over the past few years, with just two notable exceptions.

“YouTube and Reddit were the only two platforms measured that saw statistically significant growth since 2019,” the reports stated.

Out of all platforms, YouTube had the highest usage with 81% of adults who used any kind of social media saying they used the video streaming service. 

Facebook unsurprisingly came not far behind, with 69% saying they use the platform. In third place was Instagram with 40% of respondents saying they use the social network. 

You can see the full list of social networks and the percent of US adults who use them below:

  • YouTube (81%)
  • Facebook (69%)
  • Instagram (40%)
  • Pinterest (31%)
  • LinkedIn (28%)
  • Snapchat (25%)
  • Twitter (23%)
  • WhatsApp (23%)
  • TikTok (21%)
  • Reddit (18%)
  • Nextdoor (13%)

As the report concludes:

“YouTube is the most commonly used online platform asked about in this survey, and there’s evidence that its reach is growing. Fully 81% of Americans say they ever use the video-sharing site, up from 73% in 2019. Reddit was the only other platform polled about that experienced statistically significant growth during this time period – increasing from 11% in 2019 to 18% today.”

Beyond these broad findings, the report also includes demographic breakdowns for each platform and other findings, which you can see below:

YouTube Usage Statistics

  • 95% of US adults ages 18 to 29 say they use YouTube
  • 91% of US adults ages 30 to 49 say they use YouTube
  • 49% of US adults ages 65 and older say they use YouTube
  • 54% of YouTube users say they visit the site daily
  • 36% of YouTube users say they visit the site several times a day

Facebook Usage Statistics

  • 70% of US adults ages 18 to 29 say they use Facebook
  • 77% of US adults ages 30 to 49 say they use Facebook
  • 73% of US adults ages 50 to 64 say they use Facebook
  • 50% of US adults ages 65 and older say they use Facebook
  • 70% of Facebook users say they visit the site daily
  • 49% of Facebook users say they visit the site several times a day

Instagram Usage Statistics

  • 71% of US adults ages 19 to 29 say they use Instagram
  • 52% of Hispanic Americans say they use Instagram
  • 49% of Black Americans say they use Instagram
  • 35% of White Americans say they use Instagram
  • 59% of all Instagram users say they visit the site daily
  • 73% of 18- to 29-year-old Instagram users say they visit the site every day
  • 53% of 18- to 29-year-old Instagram users say they visit the site several times a day

Other Usage Statistics

  • 46% of Twitter users say they visit the site every day
  • 65% of 18- to 29-year-olds say they use Snapchat
  • 2% of adults ages 65 and older say they use Snapchat
  • 50% of 18- to 29-year-olds say they use TikTok
  • Those with higher levels of education are more likely to use LinkedIn than those with lower levels of education
  • 51% of US adults with a bachelor’s or advanced degree say they use LinkedIn
  • 28% of US adults with only some college experience say they use LinkedIn
  • 10% of US adults with a high school diploma or less say they used LinkedIn
  • 46% of women use Pinterest, compared to 16% of men
  • Adults living in urban (17%) or suburban (14%) areas are more likely to say they use Nextdoor
  • 2% of rural Americans say they use Next-door

To view the full report, click here.

After months of rumors, Twitter has confirmed it is launching a subscription-like feature which allows users to pay for premium content from content creators or influencers on the platform.

The company previewed the new feature it is calling “Super Follow” at its investor-focused Analyst Day event last week, along with a few other new features which are coming to the platform soon.

What Is Twitter’s “Super Follow”?

Super Follow will soon allow creators, influencers, and brands to monetize their tweets, similar to platforms like Patreon or YouTube Subscriptions.

“Twitter is working on a “Super Follow” function that can be used to earn money directly on the platform. Here are the first screenshots”

For a monthly fee, Twitter users can sign up to get exclusive content and perks from a select creator, including:

  • A supporter badge
  • Access to a subscriber-only newsletter
  • Exclusive content
  • Exclusive promotions and discounts
  • VIP community access

Unlike what you can find on sites like Patreon, Super Follow is a one-size-fits-all feature amd does not allow for separate tiers for fans or support.

While the specific revenue split is not clear, Twitter says creators will be able to earn money directly through Super Follow, making this a viable way to increase revenue from social media. This will likely also make Super Follow an attractive option for publishers hoping to find a new source of revenue other than digital advertising placements on their site.

Twitter Communities Take On Facebook Groups

Another upcoming feature highlighted at the Analyst Day event was the launch of Twitter Communities.

Similar to Facebook Groups, Communities allows users to join together around common interests or topics.

Details about the feature are hard to come by, but images shared by those who attended the event show a conversation hub which may make discussions easier for larger communities. 

Otherwise, the layout, design, and features look distinctly familiar to anyone who has been active on Facebook Groups in the past few years.

Twitter’s Goals for 2021 and Beyond

To close out the presentation, Twitter listed three specific goals to achieve in the future:

  • Double development velocity by the end of 2023, which means doubling the number of features shipped per employee that directly drive either mDAU (monetized daily active users)  or revenue.
  • Reach at least 315 million mDAU in Q4 2023, which represents a ~20% compound annual growth rate from the base of 152 million mDAU reported in Q4 2019, which was the most recently reported mDAU when Twitter first announced this ambition in March of 2020.
  • At least double total annual revenue from $3.7 billion in 2020 to $7.5 billion or more in 2023.

Snapchat has exploded in popularity over the past few years, and now the company claims its content reaches over 70% of 13 to 24-year-olds across the countries making up more than half of all digital ad spend. 

This reveal came as part of Snapchat’s first-ever investor day, this week.

Snapchat Details User Growth In Surprising Demographics

As The Wall Street Journal reports, Snapchat unveiled several key statistics to shareholders.

Broadly, the company says the “Snapchat Generation” includes up to 40% of consumers around the world.

Despite the perception that the social network’s users are overwhelmingly young, Snapchat also says approximately 80% of its audience is over the age of 18. Based on this level of growth with new audiences, the company believes it will see 50% annual growth in revenue every year for the foreseeable future.

Although most of the information provided focused on big-picture statistics like revenue and audience growth, the shareholder presentation did disclose a few more specific details about how users are interacting with the app. Specifically, they said that Snapchat users open the app 30 times a day on average, every day

Additionally, the company shared that users who try AR filters to try on products are 2.4 times more likely to convert, implying an interest in further investing in this area.

The Future of Snapchat Advertising

One of the main ways Snapchat aims to meet its goal of 50% YoY revenue growth is by continuing to expand its advertising platform.

In its current state, Snapchat’s revenue largely comes from the standard vertical video ads which appear between Stories. However, increasing the number of these ads could drive away users.

Instead of increasing the number of vertical video ads, Snapchat says it plans to find new areas of the app which can be monetized, including placing ads in the Snap Map and Spotlight sections.

With over 35 million businesses already present on the Snap Map, Snap Inc.’s chief business officer, Jeremi Gorman, believes they will see massive interest when rolling out ads in this area of the app.

Driven by the existing success of AR filters, Snapchat also plans to incorporate new augmented reality features and AR-based ad options.

Perhaps most importantly for smaller brands who can’t work directly with Snapchat for the more customized ad options (such as AR or custom filters), the company also says it will be investing in more comprehensive and easier to use tools to buy and run ads through its self-service ad platform.

This means smaller brands will potentially be able to get their hands on some of the more effective and exciting ad options which have only been available to a select few brands on the platform in the past.


Overall, the presentation from the company gives a very optimistic view for the future. With its user-base beginning to age into adulthood, Snapchat is positioned to directly connect brands with some of the most active and engaged users on any social platform out there.

Getting your customers to share user-generated content like pictures with your products may be an unexpectedly powerful tool in swaying over other shoppers.

A new report from eMarketer claims that 62% of consumers are strongly influenced by user-generated content, including being more likely to buy after seeing pictures of a product shared by other shoppers. 

The survey included consumers from around the globe, including in the US, Canada, France, Germany, and the UK.

Why Shoppers Like Customer Photos and Videos

When asked why shoppers responded so strongly to user-generated content like customer photos, the surveyed consumers said:

  • It may highlight something that wasn’t obvious (24%)
  • Like to see a product in action before they buy (21%)
  • Feel more confident that the reviews are accurate (17%)
  • It’s easier to see the quality of a product (17%)
  • It’s easier to see the size/fit or color of a product (11%)
  • It’s easier to see the material of a product (7%)

Unsurprisingly, social media is largely where shoppers are finding this type of content. The survey says more than a quarter of respondents pointed to Facebook as the best place to find customer photos or videos, followed by Instagram, YouTube, Pinterest, TikTok, and Snapchat. 

With all this in mind, eMarketer principal analyst Jeremy Goldman believes user-generated content will only grow in importance for brands.

“Consumers are less trusting of the mainstream media and slick corporate marketing, turning instead to user-generated content and influencers to find their own truth.

“Why would brands spend more time and money on large-scale productions when this option exists, particularly in a world where content must be created and shifted quickly?”

Although the report largely identifies social networks as the key place for user-generated content, it is worth noting that many online retailers are also allowing customers to upload images with products directly in their reviews. By doing this, other shoppers can find this type of information without ever having to leave the page to buy your products.