Tag Archive for: Advertising

Bad URL structure is far too common of an issue in SEO. It can drag down your rankings, keep your pages from appearing in search engine indexes and destroy ranking authority from any other pages and websites you are a part of.

This is sometimes the fault of content management systems who can build poor URL structures within the websites. Elsewhere, some platforms devise URLs with illegal characters.

Search engines do try to read and index even the most poorly made URLs, but paying attention to your URL management and optimization has its own set of benefits. It’s about time you made sure you are doing your part.

It isn’t difficult to diagnose URL based issues, however. You can check for errors and warnings that suggest URLs are causing the issues, and you can audit all of your URLs for proper syntax.

Google and Bing Webmaster Tools also have reports that reveal duplicate content. From there, you can examine the webpages themselves and their locations. Google and Bing aren’t even the only ones with these types of tools. Plenty of third-party SEO tools can help identify these types of issues. Also make sure to check for unsafe characters.

Tom Schmitz from Search Engine Land has charts to help make clear what characters you should be using and when. He also has many other suggestions on how to solve issues with poor URL structures.

 

No doubt you’re aware of Facebook’s struggles since becoming a publicly traded company. Weary and wary investors want to see effective ways to monetize the social media giant, which Facebook is currently putting all its efforts into. Jon Swartz reports the latest attempt to increase revenue at USA Today.

In May, Facebook acquired social-gift-giving company Karma and, last week, announced a new service called ‘Gifts’ that will allow users to share gift certificates to retailers through their profile. Interestingly, Facebook plans to start by making Gifts available to a small group of users on the main site and through an Android app. The iPhone app isn’t expected for another few weeks.

This is the 2nd public attempt to increase ad revenue by Facebook in recent weeks. You may remember the recent announcement that Facebook Offers would now require businesses to pay to be included.

Most corporate social media accounts are ignored or unknown. It is possible their audience isn’t engaged, or maybe just not sharing their posts. Either way, they struggle and rarely improve their status.

This is because most sites offer the same tips for getting out there, but they don’t address the real issues hiding behind the scenes that are really keeping you back. This is why we are addressing three less-known reasons your company’s social media pages aren’t getting any traction.

1) Your Material Isn’t Sharable – Very few people will share commercial messages or content. Social media are phobic of direct sales pitches, but the whole point of making corporate social media pages is to eventually sell with it. So what do you do?

You need to make sharable content that promotes your brand, rather than pitching the sale then and there. You want to use social media content to “bait-the-hook”, and once the public is on board, you can try the sale.

There are a few ways you can make sharable content. You can aim to market your product as being extraordinarily useful, but if it doesn’t provide incredible benefits immediately, most people will still view this as a sales pitch.

A better tip is to go for timeless content. The public is usually aware when a company is simply chasing the latest trend, and while it may earn the company some good short term PR, that attention will fade as quickly as it came. Most of all, just make sure your content is simple to spread. You don’t want to dumb it down, but you want your content to be streamlined so that it is easy to grasp.

Most importantly, don’t try to aggressively sell to your customers on this platform. Promote the lifestyle they want to have, and make it clear your brand will help them get there. The rest will almost do itself.

2) Lacking Core Benefit – Incentives are a great way to get others to participate and share your content. It is very easy, you offer them a reward for taking action, and they will be likely to participate in the future. However, this strategy doesn’t always work long term. Instead, try to focus on your audience’s pain points, and position your brand or content as the solution.

You should always be able to answer this question: why should someone interact with me in the first place? You can try to keep your page humorous, but that can take some extra skill and often the legal departments hold you back quite a bit. But, providing relief for problems and pains in your customers’ lives always benefits the audience and gives them reason to engage.

3) You Lack Positioning or Value Proposition – Another question you should always be able to answer, is what makes you unique or interesting? Claiming to be “low-cost” is transparent, and every brand in the market will claim they have the lowest cost value. Even claiming to be “better” than your competition or the “best” in the field read as empty boasts to many consumers.

Instead, your social media pages should stand for some set of values or ideas, even if it means making some enemies.

Brad Smith at Social Media Today shares the strategy of Stone Brewery, the largest brewery in Southern California, who announced last year that that they plan a massive expansion so they can brew the best organic ingredients, and accommodate their constant stream of visitors.

You see, Stone Brewery has taken a strong and vocal stance in their way of doing business, openly disparaging light “tasteless” lagers and their consumers. They even take this stance on their bottle labels, and they include this stance in their social media presence.

Being bold and original will gain you customers that are truly engaged in your brand, and find consumers that share the same opinions you do.

If you can address these three issues, you will be much more likely to get your commercial social media pages off the ground, and strengthen your brand. All it takes is being a little fearless and some originality.

 

While I’ve written extensively about why you should have an optimized site for mobile, I’ve rarely directly mentioned the two most obvious points for why you should. Websites that aren’t mobile friendly annoy visitors and it’s bad business.

Mobile users have more immediate needs, and they look for content that is designed to fit their needs.

A recent Google survey of mobile users says that 72% emphasized the importance of websites that are mobile-friendly. However, as important as mobile optimized sites are to users, 96% said they have visited a site that doesn’t work properly on their device.

The survey had 1,088 US participants who own smarphones and use them for internet browsing, and the survey was performed by independant groups.

Roughly three-quarters of respondents said they are more likely to visit a mobile optimized site than one that isn’t mobile-friendly, and they are five times more likely to give up on their task if the site isn’t optimized for mobile needs.

Following with those numbers, most customers said they are more likely to buy online when the site they find meets their mobile needs. Unfortunately, 61% are more likely to leave if the site isn’t mobile friendly. Even worse, when visitors find sites that aren’t mobile friendly, they are disappointed in the company itself.

So what are the needs of mobile users? They want sites that load in less than 5 seconds, big finger-friendly buttons and quick access to business contact information. They also want the pages to be designed to fit their screen, and links to the company’s social media profiles.

Basically, they want pages that work easily on a mobile interface, with easily accessible information and efficient designs. Mobile users want to be able to act immediately and most aren’t doing research on their mobile devices. They want ways to make contact and take action.

If your page isn’t meeting these needs, you are probably losing customers.

If you want to read the actual list of what the survey says mobile-users want, read Miranda Miller’s article at Search Engine Watch.

Google Remarketing was recently updated to make it easier to set-up and easier to use. In case you aren’t familiar, Google Remarketing allows you to present users, who were previously on your site, with relevant ads as they continue browsing the web.

Marc Weisinger, of Search Engine Watch, has three key reasons you should be using one of the most powerful tools available to online marketers.

1. It’s Simple and Easy

Previously, implementing the remarketing code was a several step process. Now, you install one simple code in the footer of each page of your site and get on with your day. You can’t get much easier than one step.

2. The Possibilities are Endless

With the universal tag in place, you can use the Adwords interface to target specific groups. How specific? Well, that is up to you.

Want to target only those users who landed on a promotion page? Done.

Want to target only users who added a product to their cart, but didn’t end up buying? Done.

Plus, each new target group you set up gets the benefit of the cookies already stored by your universal tag.

3. Target Positive or Negative Audience

Before starting your next email marketing campaign, use the Adwords interface to target users who click through from your email to your site.

Alternatively, you can instead choose to exclude those users because, afterall, they sound pretty loyal and engaged already. That way, you don’t bombard them with your ads and are sure to instead target those users that may have seen your email but weren’t convinced right away.

I’ve written before about the hidden cost of social media marketing. While Facebook, Twitter and the like are all free to use, their is the inherent cost of your time to keep your online presence where you want it.

Heather Clancy, of ZDNet, now reports that managing social media for small or midsize businesses often costs hundreds of dollars per month for tools or for outsourced manpower.

Clancy’s report is based on research done by Duct Tape Marketing, who’s creator, John Jantsch, attributes the findings to business owners’ realization that social media is “an essential element of the marketing mix.”

Despite spending nearly $1000 per month on social media, almost all responding business owners said their online presence has “somewhat helped” or “helped a great deal”.

It appears social media has joined the ranks of print, radio or TV ads. It’s a pay to play system, so you’d better be sure you’re getting your money’s worth.

Forrester Research Inc. recently researched the purchase paths of 77-thousand online shoppers to come to the conclusion that social media does not lead to direct sales. As Zach Stambor reports for Internet Retailer, “less than 1-percent of transactions for new and repeat customers can be traced back to social links.” 

Despite these findings, another Forrester survey found that, when asked, consumers claim that they do make purchases based on social media posts. Nearly half agreed that they find out about new products or brands through social media and 40-percent said social media posts are “a great way to discover sales.”

Essentially, this means that, despite the lack of direct sales associated with social media, it is still a valuable tool to raise awareness of your brand. Think about your own purchase path for products you’ve bought online. Does one email or social media post lead you to whip out your credit card? More than likely, you do some research and view mulitple marketing channels.

Forrester’s purchase path analysis found just that. One-third of shoppers take this multi-faceted approach for first time customers and it’s almost half of repeat buyers.

Perhaps the most telling statistic to come from the analysis is the role of email for repeat customers. Almost a third of that return business came from email. 13-percent went directly from email to sale and 17-percent read the email and clicked through to other marketing channels.

It should be pretty obvious by now that the shift to accessing the internet via mobile devices is not going to wane any time soon. Some have already recognized this and capitalized by integrating mobile into their overall marketing and media plans, but there are still many untapped ways to take advantage of the mobile market.

While one ROI firm recently suggested that marketers allocate 7 percent of the budget to mobile, leaving room for growth to 10 percent by 2016,  Bill Dinan at Search Engine Watch argues that there’s a high amount of opportunities for mobile minimization and you should be giving a higher percentage of your ad budgets.

Mobile consumers tend to be more ready to buy than others, and a study conducted by Nielson found that local mobile searchers are converting at much higher rates than desktop users.

Over 60 percent of those participating in the survey said they ultimately make the purchase. 20 percent even stated that when using mobile they are often looking to purchase immediately or within the hour, which shows a window of opportunity for marketers.

We have 3 tips to help you fully take advantage of the opportunities created by mobile.

  1. Know the Mobile Customer – Any good advertiser should be paying attention to customer motivations and the ways their intents are often connected with their methods. Mobile customers have different needs and desires, and a one-size-fits-all approach isn’t going to cut it.
  2. Contact Info is Essential – Calls and location information are always an important step in the path for mobile users to purchase. Most users will want to connect with a business before making a purchase, so make sure your phone numbers and location info are clearly displayed. If the customer can’t contact you when they want to make the purchase, they will likely move on to the next business.
  3. Understand the Differences Between Tablets and Smartphones – Consumers use smartphones and tablets for different things, and it is important for mobile marketers to keep this in mind. Most smartphone users are looking for and contacting local businesses, while smartphone users tend to do more research activities. Brand websites also tend to be more popular on tablets, while local directory apps are more popular on smartphones.

If your company is ready to leap into the mobile marketing world, and you should, remember these tips. They will help get you headed towards an effective marketing plan.

 

 

Twitter users have no doubt taken notice of multiple, recent updates to improve user experience. What they may not have noticed is that these updates are mostly geared toward helping advertisers engage consumers, as Romain Dillet writes for TechCrunch.

Recent improvements include a better search function. Finally, right? Well, now it’s much easier to find specific companies and follow them.

There’s also the changes to the look of profile pages. For businesses, the company name is much larger than the @username and a giant logo appears as the header. These changes affect users as well, but were clearly designed with advertisers in mind. Much like the ability to pin a tweet to the top of the timeline, which will most likely serve to let consumers know about current specials.

Certainly, there are still room for improvements to make Twitter a perfect advertising machine. However, in order to remain effective, Twitter also needs to keep normal, product-buying users happy and on-board. That juggling act is no small feat.

Just about everyone has a smart phone by now, so why is mobile SEO still a poor facsimile of desktop SEO? Even the most basic stats show that mobile SEO is worth paying attention to, as mobile devices accounted for 13% of all searches in June 2012 with 20% of clicks.

The problem is creating a mobile site isn’t easy, and effectively optimizing any given site for a mobile audience relies on several criteria.

SEO consultant Aleyda Solis at the BrightonSEO conference listed seven of the criteria you should consider when optimizing a site for mobile SEO, and we’re here to help you through it.

  1. How does your audience behave on your site? – Before you invest time and money into a mobile site, it’s first important to know if you even have enough of a mobile audience to make it worth your effort. Using Google Analytics, you can create a segment for organic mobile traffic, which will allow you to look at the volume of visits, devices used, and the landing pages they tend to hit, as well as what are the most popular keywords. If you know what type of content is most popular with mobile users, you can prioritize it when creating a mobile website.
  2. Where does your site appear in mobile search results? – Where your site appears in mobile search results is helpful in knowing what content you need to optimize for mobile use. Investigating these statistics, as well as what keywords and pages are already gaining visibility will help you prioritize.
  3. How does your audience use mobile search? – Knowing how your target audience uses mobile search allows you to make yourself more visible to them and increase your traffic. You can use Google’s Keyword Tool to find the keywords your audience are using, and Our Mobile Planet lets you check how consumers are using their mobile devices.
  4. How does your site render on mobile devices? – Testing your content on mobile devices is essential when designing a site because if your content doesn’t render correctly, visitors will promptly leave. Using Google’s Getmometer, PageSpeed Insights and the ‘Fetch as Google mobile bot’ in Webmaster tools, you can see how mobile users and bots see your website.
  5. What content and products are you offering to your mobile audience? – Mobile users are often looking for different content than your desktop visitors are. Identifying what your mobile customers are after, lets you know if you are catering to their needs. Often, mobile users focus more on localized content. If that is true for your audience, are you offering localized content? If you’re not, are you able to create some?
  6. Do you have the technical capacity to develop a mobile site? – If your website isn’t rendering correctly on mobile devices, you need to consider if you have enough of a budget to make it responsive, dynamically serve content or build a parallel mobile version. Each method has its pros and cons, but ideally you need to use responsive design. That’s not always possible though, depending on technical capacity, budget, and content needs.
  7. Based on these criteria, decide what type of mobile site you need – Depending on your site’s needs and abilities, you will know how you need to respond to creating a mobile site. David Moth at Econsultancy has a flowchart to use to make it easy for you.

There are different ways to handle mobile optimization, and hopefully this list has helped you identify the best route for you, but there is one thing that is true no matter what. Mobile SEO is becoming more important every day, and ignoring it is only hurting yourself.