In a Google Search Central SEO session recently, Google’s John Mueller shed light on a way the search engine’s systems can go astray – keeping pages on your site from being indexed and appearing in search. 

Essentially the issue comes from Google’s predictive approach to identifying duplicate content based on URL patterns, which has the potential to incorrectly identify duplicate content based on the URL alone. 

Google uses the predictive system to increase the efficiency of its crawling and indexing of sites by skipping over content which is just a copy of another page. By leaving these pages out of the index, Google’s engine has less chances of showing repetitious content in its search results and allows its indexing systems to reach other, more unique content more quickly. 

Obviously the problem is that content creators could unintentionally trigger these predictive systems when publishing unique content on similar topics, leaving quality content out of the search engine. 

John Mueller Explains How Google Could Misidentify Duplicate Content

In a response to a question from a user whose pages were not being indexed correctly, Mueller explained that Google uses multiple layers of filters to weed out duplicate content:

“What tends to happen on our side is we have multiple levels of trying to understand when there is duplicate content on a site. And one is when we look at the page’s content directly and we kind of see, well, this page has this content, this page has different content, we should treat them as separate pages.

The other thing is kind of a broader predictive approach that we have where we look at the URL structure of a website where we see, well, in the past, when we’ve looked at URLs that look like this, we’ve seen they have the same content as URLs like this. And then we’ll essentially learn that pattern and say, URLs that look like this are the same as URLs that look like this.”

He also explained how these systems can sometimes go too far and Google could incorrectly filter out unique content based on URL patterns on a site:

“Even without looking at the individual URLs we can sometimes say, well, we’ll save ourselves some crawling and indexing and just focus on these assumed or very likely duplication cases. And I have seen that happen with things like cities.

I have seen that happen with things like, I don’t know, automobiles is another one where we saw that happen, where essentially our systems recognize that what you specify as a city name is something that is not so relevant for the actual URLs. And usually we learn that kind of pattern when a site provides a lot of the same content with alternate names.”

How Can You Protect Your Site From This?

While Google’s John Mueller wasn’t able to provide a full-proof solution or prevention for this issue, he did offer some advice for sites that have been affected:

“So what I would try to do in a case like this is to see if you have this kind of situations where you have strong overlaps of content and to try to find ways to limit that as much as possible.

And that could be by using something like a rel canonical on the page and saying, well, this small city that is right outside the big city, I’ll set the canonical to the big city because it shows exactly the same content.

So that really every URL that we crawl on your website and index, we can see, well, this URL and its content are unique and it’s important for us to keep all of these URLs indexed.

Or we see clear information that this URL you know is supposed to be the same as this other one, you have maybe set up a redirect or you have a rel canonical set up there, and we can just focus on those main URLs and still understand that the city aspect there is critical for your individual pages.”

It should be clarified that duplicate content or pages impacted by this problem will not hurt the overall SEO of your site. So, for example, having several pages tagged as being duplicate content won’t prevent your home page from appearing for relevant searches. 

Still, the issue has the potential to gradually decrease the efficiency of your SEO efforts, not to mention making it harder for people to find the valuable information you are providing. 

To see Mueller’s full explanation, watch the video below:

Google is making its Hotel Booking Links program available to all hotels and travel companies for free, as the company announced this week. 

What Are Free Hotel Booking Links?

The new program, which was previously only available through the Hotel Ads system, essentially creates an entirely new organic list of hotels and travel agencies with available bookings below the existing paid results in relevant searches. 

As the company said in the announcement:

“We’re improving this experience by making it free for hotels and travel companies around the world to appear in hotel booking links, beginning this week on google.com/travel. With full access to a wider range of hotel prices, users will have a more comprehensive set of options as they research their trip and ultimately decide where to book.”

Additionally, the search engine says it will continue to expand the free marketing opportunities within the Google Travel platform in the future:

“Over time, we’ll continue building this open platform, so that all partners will have even more opportunities to highlight their information and help people book a flight, find a place to stay, or explore a new destination.”

What’s The Difference Between Free And Paid Hotel Booking Links?

The main distinction between the new program and the paid Hotel Booking Links program is obviously that paid links are essentially ads. They are bought through the Google Ads system.

However, this clear difference also influences how Google selects which hotels appear in the listings. 

Paid Hotel Booking Links are ranked based on the traditional Google Ads ranking system, which considers several details including how much the advertiser is paying, how relevant the ad is, and the quality of the page you are sending users to. 

The new free booking links, however, will be ranked using a system more similar to Google’s search algorithm.

As the announcement explains:

“Hotel ads are paid links, ranked according to Google’s ad auction, whereas free booking links are unpaid links, ranked according to their utility to users”

Where To Sign Up

If you’d like your hotel or travel company to appear in these new listings, all you have to do is click here to sign up.

Google My Business is expanding its performance report for business listings with a new breakdown of how people are finding your listing.

The new analytics section details whether people are coming to your listing using either a mobile or desktop device, as well as if they found you through Google Search or Maps.

How To Find The New Report

To access the report for your listing, first sign in and select which location or business you are wanting to assess. Then, select the Insights tab on the left. On this page, you’ll find the new performance reports available directly at the top.

Below, you can see an example of the report shared by Barry Schwartz from Search Engine Roundtable.

Within the performance report, you’ll find a section explaining “How people discovered you.”

On one side of the report, you’ll see the “People who viewed your business profile” section, while the right column shows the specific searches being used to find your page.

Learning More About Device and Source Reports

To coincide with the launch of these reports, Google has updated its help documents to add a section explaining the “users who viewed your profile” data.

As the document explains:

“A user can be counted a limited number of times if they visit your Business Profile on multiple devices and platforms such as desktop or mobile and Google Maps or Google Search. Per breakdown device and platform, a user can only be counted once a day. Multiple daily visits aren’t counted. “

There are also a few important details to keep in mind when viewing the report:

  • Since this metric represents the number of unique users, it may be lower than the number of views you find on Google My Business and in email notifications. 
  • Since the metric focuses on views of the Business Profile, as opposed to overall views of the Business on Google, it may also be lower than the number of views you find on Google My Business and in email notifications.

Insights like these help with not only improving your listings and optimization to perform more effectively in search results. They can also help understand your customers and their specific needs or behaviors which may, in turn, allow you to provide better service for them.

After months of rumors, Twitter has confirmed it is launching a subscription-like feature which allows users to pay for premium content from content creators or influencers on the platform.

The company previewed the new feature it is calling “Super Follow” at its investor-focused Analyst Day event last week, along with a few other new features which are coming to the platform soon.

What Is Twitter’s “Super Follow”?

Super Follow will soon allow creators, influencers, and brands to monetize their tweets, similar to platforms like Patreon or YouTube Subscriptions.

“Twitter is working on a “Super Follow” function that can be used to earn money directly on the platform. Here are the first screenshots”

For a monthly fee, Twitter users can sign up to get exclusive content and perks from a select creator, including:

  • A supporter badge
  • Access to a subscriber-only newsletter
  • Exclusive content
  • Exclusive promotions and discounts
  • VIP community access

Unlike what you can find on sites like Patreon, Super Follow is a one-size-fits-all feature amd does not allow for separate tiers for fans or support.

While the specific revenue split is not clear, Twitter says creators will be able to earn money directly through Super Follow, making this a viable way to increase revenue from social media. This will likely also make Super Follow an attractive option for publishers hoping to find a new source of revenue other than digital advertising placements on their site.

Twitter Communities Take On Facebook Groups

Another upcoming feature highlighted at the Analyst Day event was the launch of Twitter Communities.

Similar to Facebook Groups, Communities allows users to join together around common interests or topics.

Details about the feature are hard to come by, but images shared by those who attended the event show a conversation hub which may make discussions easier for larger communities. 

Otherwise, the layout, design, and features look distinctly familiar to anyone who has been active on Facebook Groups in the past few years.

Twitter’s Goals for 2021 and Beyond

To close out the presentation, Twitter listed three specific goals to achieve in the future:

  • Double development velocity by the end of 2023, which means doubling the number of features shipped per employee that directly drive either mDAU (monetized daily active users)  or revenue.
  • Reach at least 315 million mDAU in Q4 2023, which represents a ~20% compound annual growth rate from the base of 152 million mDAU reported in Q4 2019, which was the most recently reported mDAU when Twitter first announced this ambition in March of 2020.
  • At least double total annual revenue from $3.7 billion in 2020 to $7.5 billion or more in 2023.

Snapchat has exploded in popularity over the past few years, and now the company claims its content reaches over 70% of 13 to 24-year-olds across the countries making up more than half of all digital ad spend. 

This reveal came as part of Snapchat’s first-ever investor day, this week.

Snapchat Details User Growth In Surprising Demographics

As The Wall Street Journal reports, Snapchat unveiled several key statistics to shareholders.

Broadly, the company says the “Snapchat Generation” includes up to 40% of consumers around the world.

Despite the perception that the social network’s users are overwhelmingly young, Snapchat also says approximately 80% of its audience is over the age of 18. Based on this level of growth with new audiences, the company believes it will see 50% annual growth in revenue every year for the foreseeable future.

Although most of the information provided focused on big-picture statistics like revenue and audience growth, the shareholder presentation did disclose a few more specific details about how users are interacting with the app. Specifically, they said that Snapchat users open the app 30 times a day on average, every day

Additionally, the company shared that users who try AR filters to try on products are 2.4 times more likely to convert, implying an interest in further investing in this area.

The Future of Snapchat Advertising

One of the main ways Snapchat aims to meet its goal of 50% YoY revenue growth is by continuing to expand its advertising platform.

In its current state, Snapchat’s revenue largely comes from the standard vertical video ads which appear between Stories. However, increasing the number of these ads could drive away users.

Instead of increasing the number of vertical video ads, Snapchat says it plans to find new areas of the app which can be monetized, including placing ads in the Snap Map and Spotlight sections.

With over 35 million businesses already present on the Snap Map, Snap Inc.’s chief business officer, Jeremi Gorman, believes they will see massive interest when rolling out ads in this area of the app.

Driven by the existing success of AR filters, Snapchat also plans to incorporate new augmented reality features and AR-based ad options.

Perhaps most importantly for smaller brands who can’t work directly with Snapchat for the more customized ad options (such as AR or custom filters), the company also says it will be investing in more comprehensive and easier to use tools to buy and run ads through its self-service ad platform.

This means smaller brands will potentially be able to get their hands on some of the more effective and exciting ad options which have only been available to a select few brands on the platform in the past.


Overall, the presentation from the company gives a very optimistic view for the future. With its user-base beginning to age into adulthood, Snapchat is positioned to directly connect brands with some of the most active and engaged users on any social platform out there.

Getting your customers to share user-generated content like pictures with your products may be an unexpectedly powerful tool in swaying over other shoppers.

A new report from eMarketer claims that 62% of consumers are strongly influenced by user-generated content, including being more likely to buy after seeing pictures of a product shared by other shoppers. 

The survey included consumers from around the globe, including in the US, Canada, France, Germany, and the UK.

Why Shoppers Like Customer Photos and Videos

When asked why shoppers responded so strongly to user-generated content like customer photos, the surveyed consumers said:

  • It may highlight something that wasn’t obvious (24%)
  • Like to see a product in action before they buy (21%)
  • Feel more confident that the reviews are accurate (17%)
  • It’s easier to see the quality of a product (17%)
  • It’s easier to see the size/fit or color of a product (11%)
  • It’s easier to see the material of a product (7%)

Unsurprisingly, social media is largely where shoppers are finding this type of content. The survey says more than a quarter of respondents pointed to Facebook as the best place to find customer photos or videos, followed by Instagram, YouTube, Pinterest, TikTok, and Snapchat. 

With all this in mind, eMarketer principal analyst Jeremy Goldman believes user-generated content will only grow in importance for brands.

“Consumers are less trusting of the mainstream media and slick corporate marketing, turning instead to user-generated content and influencers to find their own truth.

“Why would brands spend more time and money on large-scale productions when this option exists, particularly in a world where content must be created and shifted quickly?”

Although the report largely identifies social networks as the key place for user-generated content, it is worth noting that many online retailers are also allowing customers to upload images with products directly in their reviews. By doing this, other shoppers can find this type of information without ever having to leave the page to buy your products.

YouTube’s latest video format, called YouTube Shorts, is finally coming to the USA next month, after several months of testing internationally.

The short (15 seconds or less) vertical video format was first rolled out as a beta test in India back in September 2020. Though it may have taken a little bit to catch on, YouTube says that the number of channels using the video format has more than tripled since December.

Currently, the platform says YouTube Shorts are getting more than 3.5 billion daily views in India alone. 

Come March, US users will be able to see what all the buzz about as the format and associated video creation tools arrive in America.

What Are YouTube Shorts?

Unsurprisingly, many have compared YouTube Shorts to TikTok clips or the popular Stories format found on several other platforms. This is because YouTube Shorts share a number of features with the increasingly trendy format:

  • Users can create and upload short videos of 15 seconds or less.
  • Edit your videos with a range of creative tools.
  • Stitch several short clips together with a multi-segment editor.
  • Add licensed music to your videos through YouTube’s music library.
  • Speed up or slow down your video footage for dramatic effect.
  • Use timers and countdowns to plan your video shoots.

Additionally, the company says it is introducing a carousel on the YouTube homepage dedicated completely to Shorts.

YouTube Shorts Aim To Make Content Creation Easier For All

One of YouTube’s biggest goals with the new video format is to make the barrier to content creation and exposure on the platform lower for new creators:

“Every year, increasing numbers of people come to YouTube to launch their own channel. But we know there’s still a huge amount of people who find the bar for creation too high.

That’s why we’re working on Shorts, our new short-form video tool that lets creators and artists shoot snappy videos with nothing but their mobile phones.”

With YouTube Shorts users can immediately start creating their own content without the need for high-quality equipment or editing skills.

Even more enticing, YouTube says it is going to count Shorts views the same way as regular video views – creating a fast pathway for big metrics for new users. This will also make it easier for new users to reach the milestones needed to monetize content through the YouTube Partner Program.

More is sure to come in the next few weeks as YouTube seems poised to prioritize Shorts in big ways. 

In the next few weeks, the company is launching a dedicated biweekly Shorts Report to highlight all the latest updates and provide useful tips to users. Keep your eyes peeled as new info as the biweekly reports start arriving and YouTube Shorts finally come to the US.

When you think of Pinterest users, most automatically imagine the same general audience – a woman in her 20’s or 30’s. That is slowly changing, however, as a new report from the network shows its users are getting more diverse than ever.

According to the company’s latest quarterly revenue report [PDF], Pinterest’s average monthly active users (MAUs) around the globe has risen 37%, largely driven by increasing popularity with new audiences like men, Millennials, and Gen Z.

Pinterest Rivals Snapchat and TikTok

To put the growth experienced by Pinterest in context, the number of monthly active users puts Pinterest in the same ranks as Snapchat and TikTok – two of the hottest platforms for younger users.

In Q4 of 2020, Pinterest say 98 million monthly active users in the US, while TikTok reported approximately 100 million MAUs. Meanwhile, Snapchat claimed 108 million active U.S. users just last month.

The biggest difference is that although Snapchat and TikTok shot to extreme popularity over relatively short periods of time, Pinterest has consistently been growing for much of its existence. It was only a matter of time before it started to challenge some of the other most popular platforms.

Who Are Pinterest’s New Users?

According to Pinterest, three groups are driving the majority of the company’s growth in recent history – men, Gen Z, and Millennials. As the company stated in a post from July 31, 2020:

“Gen Z and Millennials are driving much of our growth, with the number of men on Pinterest also jumping nearly 50% year on year, too.”

Notably, it seems each demographic is creating their own unique trends on the platform, motivated by their unique needs at their varying stages of life. 

For example, Gen Z pinners have inspired a wave of beauty trends focused on ethically expressing themselves, including trending keywords like “Indie beauty” and “Rainbrows.”

On the other hand, Millennials are participating more in trends like “More door” which help make them make the most of their homes.

As for men, it seems a lot of the attraction is the popularity of food and DIY projects. 

As Pinterest’s users and trends continue to diversify, it only makes sense that the company has been expanding the tools and features available to make it easier to target specific audiences across the platform. If this pattern continues, it is possible Pinterest could be the sleeper hit which one day could be as widely used as Instagram, Twitter, or even Facebook.

Google My Business has officially launched a new label that highlights the number of years you’ve been in business within local search results.

The “years in business” label has been in testing over the past few years, and was quietly launched officially on February 9th, 2021.

While it is just a small label added to your listing, this could prove to be a significant way to differentiate yourself in the crowded “local pack” search results.

As Google put it in the announcement, you can now “add an opening date to your Business Profile to tell customers when your business first opened, or will open, and its address.”

To get an idea of what the label looks like, Barry Schwartz from RustyBrick (and who first noticed the launch of the label) took a screenshot of his own business listing with the new tag.

Source: Barry Scwhartz/RustyBrick, Inc.

How To Get The ‘Years in Business’ Tag

Adding this label to your own Google My Business listing is relatively simple. All you have to do is add the open date of your business within your GMB profile. 

To do this, just sign into your GMB account, click the location you want to update, then select the “info” option in the menu. From there, click “add opening date”, update with your own date you opened up shop, and voila. The label should be added to your local listing within the next few days.

“I’ve Been Seeing This Label For Months”

Many might have noticed that Google has been slowly adding this label to many of the listings which are eligible over the past year. Users first spotted the tag way back in September of 2020, with a larger roll out done in November.

Still, this week marks the official launch of the feature for all Google My Business listings.

How This Helps You

Thanks to bad actors listing non-existent or questionable businesses within Google My Business, it has become more important than ever to visibly show that you are a real, active, and trustworthy business within your listing.

This feature allows you to quickly do this by showing you have been a part of your community for years – if not decades – and won’t be going anywhere anytime soon.

Blog comments are a tricky issue for many business websites. 

On one hand, everyone dreams of building a community of loyal customers that follow every post and regularly have a healthy discussion in the comments. Not only can it be helpful for other potential customers, but comments tend to help Google rankings and help inspire future content for your site. 

On the other hand, most business-based websites receive significantly more spam than genuine comments. Even the best anti-spam measures can’t prevent every sketchy link or comment on every post. For the most part, these are more annoying than being an actual problem. However, if left completely unmonitored, spam could build up and potentially hurt your rankings.

This can make it tempting to just remove comments from your blog entirely. If you do, you don’t have to worry about monitoring comments, responding to trolls, or weeding out spam. After all, your most loyal fans can still talk about your posts on your Facebook page, right?

Unfortunately, as Google’s John Mueller recently explained, removing comments from your blog is likely to hurt more than it helps. 

John Mueller Addresses Removing Blog Comments

In a Google Search Central SEO hangout on February 5, Google’s John Mueller explored a question from a site owner about how Google factors blog comments into search rankings. Specifically, they wanted to remove comments from their site but worried about potentially dropping in the search results if they did. 

While the answer was significantly more complicated, the short version is this:

Google does factor blog comments into where they decide to rank web pages. Because of this, it is unlikely that you could remove comments entirely without affecting your rankings. 

How Blog Comments Impact Search Rankings

Google sees comments as a separate but significant part of your content. So, while they recognize that comments may not be directly reflective of your content, it does reflect things like engagement and occasionally provide helpful extra information. 

This also means that removing blog comments is essentially removing a chunk of information, keywords, and context from every blog post on your site in the search engine’s eyes. 

However, John Mueller didn’t go as far as recommending to keep blog comments over removing them. This depends on several issues including how many comments you’ve received, what type of comments you’ve gotten, and how much they have added to your SEO.

As Mueller answered:

“I think it’s ultimately up to you. From our point of view we do see comments as a part of the content. We do also, in many cases, recognize that this is actually the comment section so we need to treat it slightly differently. But ultimately if people are finding your pages based on the comments there then, if you delete those comments, then obviously we wouldn’t be able to find your pages based on that.

So, that’s something where, depending on the type of comments that you have there, the amount of comments that you have, it can be the case that they provide significant value to your pages, and they can be a source of additional information about your pages, but it’s not always the case.

So, that’s something where I think you need to look at the contents of your pages overall, the queries that are leading to your pages, and think about which of these queries might go away if comments were not on those pages anymore. And based on that you can try to figure out what to do there.

It’s certainly not the case that we completely ignore all of the comments on a site. So just blindly going off and deleting all of your comments in the hope that nothing will change – I don’t think that will happen.”

It is clear that removing blog comments entirely from your site is all but certain to affect your search rankings on some level. Whether this means a huge drop in rankings or potentially a small gain, though, depends entirely on what type of comments your site is actually losing. 

To watch Mueller’s full answer, check out the video below: