Tag Archive for: Melissa Mackey

Twiter imageWe are quickly reaching the point where every social media platform has their own advertising platform specific to their brand. Facebook has Facebook Ads, Google+ has +Post ads which display all across Google’s network, and of course Twitter has their own advertising platform, Twitter Ads.

As to be expected, each platform has its own upsides and drawbacks. But, if you can make it adjust your approach to the platform, advertising on the one of the largest social media sites of the moment is certainly an effective way to increase your reach and generate leads.

If you are thinking about expanding your advertising strategy to include Twitter Ads, Melissa Mackey recently explained some of the most important good and bad aspects to the platform you need to know before you get started.

Internship PosterAn online marketer’s day is often very hectic. There are so many things you have to take care of for your campaigns and sites, but then you also have to manage clients. Thankfully, if you work at a larger company, you may have the benefit of keeping interns around.

Internships are a common and popular way for college students or recent graduates to get experience in their field of choice. In some cases, these internships directly lead to full-time employment, while in others it simply gives the interns the skills and experience needed to break into their field. Many places offer paid internships, which pay less than full-time employment, but it is not uncommon for interns to work for free.

One of the best areas online marketers can utilize interns in is PPC. There are many tasks for well-rounded PPC management that are not overly difficult, but simply extraordinarily time consuming. These interns are generally highly tech-savvy and come well-experienced at creating nice Excel and Word documents, which make them perfectly suited for many of the tasks, and a good intern will be ready to learn the skills they need to manage PPC work.

Melissa Mackey pinpointed six specific PPC tasks that are a perfect fit for interns. They offer specific but varying skills which will benefit the interns in their career, while also saving you some tedious work.

1) Keyword Research

PPC absolutely relies on keywords, and every PPC professional has spent more hours than they can count undertaking keyword research. It is a critical part of the process, but it can take more time than many other tasks. Interns can help cut down a long list of keyword suggestions for the PPC manager, or you can train them to do more in depth research. Of course, you probably don’t want to let them make the final call on keywords, but you will save yourself time by getting them involved.

2) Search Query Reports

Search query reports are part and parcel of PPC and keyword research. It must be done, but it is an utter time-drain that could easily be done by an intern. Your intern should be able to identify potential positive and negative keywords, while they learn some of the basics of PPC.

3) Competitor Research

When you are researching your competitors, they are usually putting effort into their campaigns. Of course, they do research into you too, but any time you are pulled away from active efforts is potentially time spent falling behind competitors. Tools can help cut down the time you put into research, but you can also have your intern pull data from competitive tools for you. They can also run AdWords auction insights reports regularly. This means you can keep an eye on the competition without having to be pulled away from your own efforts.

4) Ad Copy Test Ideas

If you’ve been running an account for a while, you should be updating ad copy tests every month. But, after a while you can begin to run out of new ideas to test. Enter your intern with their own new ideas. Interns can come up with many ideas for ad copy that you’ve never thought of, and as Mackey says, “there are very few bad ideas when it comes to ad copy.”

5) Audits

An HTML-smart intern can be a great benefit for auditing a website. You can have them place a test order or fill out a test form, as well as checking conversion tracking codes along the way. Interns might not be able to run complete PPC account audits, however they can help with those efforts too. They can find ad groups with too many keywords, or keywords with poor quality scores.

6) Reporting

Reporting is often a PPC manager’s absolute least favorite task. Reporting can take up entire days at the beginning of the month, and that is you have good automation tools. Praise the lord interns can be taught to pull reporting data and help organize it so it flows well. PPC managers will just have to add analysis and insight.


We all have busy days where we seem to be running from the minute we get up, but as PPC managers, we can’t just ignore our campaigns for a day. There are many aspects of a campaign that have to be tweaked and worked with on a daily basis. Wouldn’t it be great if you could manage to take care of all the most important PPC tasks in 10 minutes? According to Melissa Mackey from Search Engine Watch, you can.

Of course, no good PPC manager is doing just 10 minutes of work a day, but on those days when work is piled up and you’re forced to squeeze it in, her “10-minute PPC workday” might just be able to help you keep all your basis covered.

It all starts with checking the stats on your top KPI. If conversions are your KPI, look at both your total conversions and cost per conversion. If you’re already doing this daily, you’ll be able to notice any anomalies immediately. Once you’ve spotted the outliers, you’ll spend the next nine minutes focusing on them.

The best step on fixing outliers is to pause the worse performers. Any ad group or keyword that has cost quite a bit but isn’t performing can be paused. You can re-enable it later when you have more time to focus in on the problem.

Next, you’ll want to check out your underperforming keywords. Whether they simply aren’t earning back the cost or maybe they just aren’t leading to conversions, you’ll want to see what keywords are dragging you down. The fastest method is to use in-line search query reports in Google to check the details of the keyword in question and create negative keywords directly in seconds.

Once that is over, we can move on to the positive things: top performing ad groups and keywords. Start with your best-performing ad groups (generating the most conversions at the lowest cost) and up the bids. Then, use AdWords editor to make any bulk bid increases on the best keywords. Keep it short, but tackle the most important and best few performers.

You will want to move on to quickly checking out your ad copy tests to see if you have any obvious winners, and try to replicate it by pasting it into your ad group a few times. The last couple minutes of actual work will be devoted to positive keyword research by running a quick search query report for your best performing keywords. Sort by conversions, and then add the best queries as positive keywords.

Once all is said and done, you’ll want to make notes for the next day. If you’ve kept yourself limited to 10 minutes, you’ll have noticed many issues you weren’t able to deal with at the moment, and you will probably have some questions to address. Jot down some quick notes while everything is fresh so that you’ll be able to tackle it all properly tomorrow.

Human error is an unavoidable part of PPC campaigns. Unfortunately, when dealing with large lists of keywords or the minute details of URL tracking and geotargeting, there’s bound to be a couple of screw ups.

Melissa Mackey, of Search Engine Watch, compiled a list of some of the most common mistakes being made by PPC vets and how you can fix them when they inevitably happen to you. Not only is it a nice way to see what may be coming for you in the future, but it is also a reminder to always take that few extra minutes to check the details and then check again after your campaign gets up and running.