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Facebook is launching a massive overhaul of business and influencer Pages, including new features and tools to better connect with your customers and drive conversions. 

For influencers or individual entrepreneurs, the biggest change will likely be how Facebook displays your audience size. Instead of showing the total number of likes your page has, you will see your follower count.

While some might be frustrated to seemingly have their audience shrink suddenly, most agree that a Page’s follower count is a more important and informative metric. This is because your follower count tallies everyone who is actually receiving your posts or updates. Likes, on the other hand, include people who may have opted-out at some point in the past and don’t see anything your share. 

As for Business Pages, there are a number of new things you might be interested in. 

New Facebook Page Features and Tools

In the announcement, Facebook highlights five new features being introduced to Pages:

  • Dedicated News Feed
  • Easy navigation
  • Updated task-based admin controls
  • Actionable insights 
  • Safety and integrity features

Dedicated News Feeds

In the past, News Feeds were exclusively available to individual users, making it difficult to keep your public and private interests separate. Now, you have an entire feed specifically for your Page, so you can easily discover the latest news and trends from your community and business peers.

Additionally, Pages are being tweaked to showcase connections with other major influencers. If any public figures comment on your content, their interactions will get bumped to the top of your comment section. 

Easy Navigation

Another step towards making it easier to swap between your personal profile and Pages on the go is a redesigned navigation menu. 

By tapping the three-line icon on the bottom left of the main navigation menu, you can quickly select between your personal profile and content or features specifically related to your Page. 

Updated Task-Based Admin Controls

Facebook is making it easier to achieve your goals with specific admin control based on tasks. 

Now, you can assign a user a task and grant them specific levels of access to manage that task. 

For example, an individual can be granted access to tools specifically for Insights, Ads, Content, or Community Activity & Messages.

Actionable Insights

Facebook says it is bringing pages more actionable insights and more relevant notifications, though it provides no details about how this is being achieved. 

What we do know, from a new help page update, is that “Updated insights will help you understand your audience and how your content performs.”

Safety and Integrity Features

Lastly, Facebook is continuing its efforts to create a positive environment to connect with your fans and customers with new tools to identify spammy, hateful, or violent content. The platform says it is also working to crack down on impersonation, which has been a widespread issue recently across Facebook. 

For more information about the overhaul to Pages, read the full announcement here or explore the new help page.

Facebook announced a wave of new features this week for online advertisers and retailers heading into the holiday season. 

At the same time it revealed new product tags, new ways to target ads, and an experimental way to share online discounts, the social media giant also announced it was launching promotional tools and support for Black-owned businesses.

Let’s explore the array of new features for brands on Facebook and Instagram:

Product Tags For Instagram Ads

After more than a year of testing, Instagram is officially launching the ability to tag products in ads. Even better, the company has streamlined the process.Originally, advertisers had to make an organic post, tag your products, then promote that post. Now, you can create ads with product tags directly within the Ads Manager. 

When seen, product tags appear as white dots which can expand to reveal a range of details including the name of the product,and its price. 

Shopping Engagement Custom Audiences

Facebook announced a new type of audience targeting aimed at helping brands “reach people who’ve already shown interest in their product or brand by doing things like saving a product, viewing a shop, or initiating a purchase.”

Shopping Lookalike Audiences

Another new way to target audiences was announced, which allows you to reach shoppers with similar interests as your existing customers on Facebook and Instagram. 

Shopping Ad Discounts

Facebook is testing a new way to promote your sales and discounts directly in the Promotions tab within the Commerce Manager.

For example, you can highlight a discount on a specific set of products by grouping them together in product sets. 

At the moment, Facebook only allows you to run a few types of discounts – price reductions, minimum purchase requirement, and discounts using an offer code. 

#BuyBlack Friday

While the Covid pandemic has affected just about every business in America, black-owned businesses have been hit particularly hard. According to Facebook, more than 40% of black-owned businesses in America.

This is why Facebook is launching a new event every Friday through November 27. Every week, Facebook will be promoting #BuyBlackFriday across all its platforms, including publishing a gift guide and business directory of black-owned businesses. 

With many shoppers wary of facing crowded shopping malls and stores, most experts believe online shopping will shatter previous records this winter. Facebook is doing everything it can to make itself one of the premier choices for marketing, advertising, and ultimately selling your products.

Facebook is testing the idea of adding an entirely new type of service to its already large umbrella – email. Several small-to-medium businesses are seeing a new set of tools on the site which make it possible to send marketing emails to your customers. 

With the tools, businesses could not only compose and send emails directly through Facebook, but track their performance with detailed analytics as well. 

In a statement to AdWeek, Facebook confirmed the test, saying it will be limited to a small number of businesses:

“We’re testing new email marketing tools with a small number of businesses to help them more efficiently notify their customers of changes to their services and operations.

We’re evaluating whether these tools are beneficial for people and businesses before deciding whether to expand it further.”

Of course, if the feature is well received, it is likely to be implemented into the main Facebook system and made available to everyone. 

How To Send Marketing Emails Via Facebook

Facebook Email creator

While I personally haven’t been able to find the tool, those who have been given access are being alerted via a pop-up message near the left sidebar menu. 

Once you have clicked the Marketing Emails tab, you are directed to a prompt to confirm your new Facebook email address:

“Reconnect with your email subscribers using marketing emails. Select your audience, customize your design, and track performance all in one place. Confirm your Page’s email address to get started.”

After your email address has been confirmed, you will then be able to begin adding email contacts to your list. This can be done individually or in bulk using a spreadsheet. 

During this process, you will be asked to confirm that you have received permission to send promotional messages to these contacts.

Facebook email permissions

With this process complete and your contacts uploaded, you can now start composing and sending email messages using the Pages app. 

Facebook email creator

A Free Solution For Businesses Without Email

For businesses that currently do not have a professional email account established, the tool could provide a potentially powerful way to craft and send messages that look more professional than what can be achieved through other free clients like Gmail. 

However, it is unclear whether the tool will allow businesses to receive email responses, raising questions about its usefulness outside of sales promotions or fliers. 

For now, this is a test to keep an eye on as more people get the chance to try it for themselves.

FacebookVideo

As Facebook’s video platform continues to grow in popularity, the social media giant is releasing a new set of tools aimed at making it easier for Page owners to control and manage their video content.

Now, when Page admins upload videos they will have new distribution and customization options available, such as setting for making a secret video or assigning an expiration date. Below is a full rundown of the new video options available for Page admins:

  • Secret videos: Upload non-discoverable videos that are accessible only via a direct URL.
  • Audience restrictions: Restrict who can watch a video based on age and gender.
  • Expiration date: Set a date for a video to be automatically removed from Facebook, while retaining all the insights data.
  • Prohibit third-party embeds
  • Upload without distributing in News Feed
  • Customize thumbnails
  • Tag videos by category
  • Edit video metadata

Along with these new options, Facebook announced it is introducing a new section under the Publishing Tools tab called ‘Video Library’. This tab will allow Page owners to manage all of their video content easily in one place.

Facebook is becoming a formidable competitor to YouTube, and could potentially bypass Google’s video service in video views in the near future. With these new features, Page admins have more reason than ever to give Facebook’s video platform a try.

Facebook says all of these upgrades will be rolled out globally to Pages “over the coming weeks.”