Pinterest’s chatbot lets you share and find pins in Facebook Messenger

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Pinterest is expanding their platform – directly into Facebook’s. Hoping to create some synergy that will bring in new users, Pinterest is launching new features directly available from Facebook’s Messenger.

The new features, built around a chatbot for Messenger, make it possible to use Pinterest without ever having to actually open Pinterest.

According to Pinterest, the move is actually just capitalizing on the social platform’s already existing presence on the site. Each week, nearly 1 million pins have been shared from Pinterest across Messenger before the launch of the cross-platform features.

Pinterest’s Facebook Chatbot

Pinterest’s new chatbot will allow users to browse Pinterest’s site and content with guided advice and recommendations. When you start a conversation with the chatbot, it will ask you to choose from a list of categories – such as “trending,” “food,” and “home.” Based on your choice, the bot will then show you a carousel of pins from that category.

You can also directly search Pinterest with text queries, however, you can not use the platform’s visual search technology by sending in pictures for similar pins.

While users might find this service to be a useful way to quickly find the pins they are most interested in, advertisers might be disgruntled to learn that the Chatbot will not include Promoted Pins.

Native Pins for Messenger

In the past, when you clicked on a pin that was shared on Messenger it would automatically open in Pinterest’s site or app. Now, pins will open within Messenger itself, thanks to the Chat Extensions feature.

Facebook’s Chat Extensions feature is designed to allow users to interact with content from other brand’s sites or apps without leaving messenger, therefore also making it easier to share that content again within Messenger.

Pinterest is using this to deliver Pins directly to users on Messenger, as well as including a gallery of Related Pins and a search bar to find more pins.

With these, users will be able to find and share pins within Messenger without ever having to leave the conversation they are having with their friends.

Interestingly, Facebook is also allowing Pinterest to generate revenue with this chat extensions. If a person’s Facebook account is connected to their Pinterest account, Pinterest will also include Promoted Pins within the Related Pins section and search results shown through the chat extension.

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Facebook says holiday shopping is bigger on social media than the Super Bowl

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The Thanksgiving shopping weekend has officially become the biggest social media event of the year, garnering more discussion on Facebook and Instagram than even the most recent Super Bowl.

According to an email from Facebook to Social Pro Daily, more than 130 million people talked about Black Friday, Small Business Saturday, and Cyber Monday this year.

Facebook alone generated more than 226 million interactions from 90 million people about the Thanksgiving shopping weekend, while 52 million talked about the deals and shopping experience on Instagram.

Surprisingly, Black Friday and Cyber Monday weren’t the biggest days of the weekend on social media. Despite being considered the smaller event of the holiday, mentions of Small Business Saturday actually surpassed mentions of Cyber Monday. The day devoted to local small businesses also created two of the top hashtags on Instagram with “ShopSmall and #ShopLocal.

Other notable stats from the weekend according to Facebook:

  • There were more than 450 million views over the weekend on Facebook of videos related to Black Friday and similar topics.
  • Black Friday conversation on Facebook and Instagram was driven by women between 35 and 54.
  • Men between 18 and 34 were more likely to discuss Cyber Monday.
  • More than one-third of Instagram business profiles posted Instagram Stories during the holiday weekend.
  • The top five shopping-related hashtags on Facebook and Instagram over the weekend were: #BlackFriday, #CyberMonday, #SmallBusinessSaturday, #ShopSmall and #ShopLocal.
  • The three most engaged states on Facebook were Kentucky, Indiana, and Tennessee.
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Facebook tries to revitalize Stories by letting all pages share their own

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In an attempt to breathe some life into their version of ‘Stories’, Facebook is expanding the feature to all pages – rather than just individual users.

This means brands can now start sharing Stories too all their friends and followers, though it’s unclear whether businesses will take Facebook up on the offer.

Since launching the Snapchat-like feature on Facebook earlier this year, Stories have largely been ignored by most users. Compared to Instagram or Snapchat, Facebook has struggled to find the right place or utility for their own version of the feature and many have forgotten the feature exists at all.

Rather than admitting their failure, the massive social platform is doubling down in hopes that they can encourage more users to share their own stories by letting brands take the lead. Presumably, the hope is that users will follow more influential pages’ leads and boost the number of Stories being shared.

According to Facebook, the expansion has actually been in high-demand recently. Product manager Amy Sun says users have been clamoring for more ways to share and engage in the feature.

”We’ve been listening to our community and working to make it fast, fun and easy for people and Pages to create Stories on Facebook. Over the coming month, Pages will be able to create Stories to share with the people who follow them.”

It is entirely possible that this move will allow Facebook Stories to finally find their audience and take off as a legitimate way to engage with your friends and followers. However, it feels likely that Stories are just not a natural fit for Facebook and may never see similar levels of popularity as on Snapchat, where the idea originated.

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Native video continues to dominate on Facebook, as a new study shows

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It may not come as a surprise that Facebook favors native videos, but a new report shows just how much of a boost videos can get by being uploaded straight to the social media platform.

According to Quintly, native videos on Facebook get up to 530% more comments than videos shared from other sources like YouTube.

The report comes from a study originally published back in March, but which has been recently updated with data collected between January and July of this year.

Including the new data, the study analyzed 187,000 Facebook pages and 7.5 million posts. From all this data, Quintly says it deduced that approximately 92% of all videos on Facebook are uploaded natively.

The study also shows how video has grown on Facebook recently. From January to July, almost half (48%) of all pages analyzed uploaded a video to their timeline. Of those, 92% posted at least one Facebook native video or Facebook Live video.

In comparison, only 26% of pages analyzed posted YouTube videos and 7% shared videos from Vimeo or other sources.

Facebook video’s biggest competition still comes from YouTube, but Facebook’s own clips still trounce all others in every metric.

Native Facebook videos received 168% more interactions – reactions, comments, or shares – compared to YouTube videos. They also received eight times more comments and 477% more shares.

It is highly likely that part of Facebook’s domination here is that it owns the platform, and thus, makes the rules. Facebook is almost certainly showing their own videos more prominently, which would lead to more engagement.

However, that is not the whole explanation. Native videos on Facebook’s platform also enjoy several arguably natural benefits that make them more likely to be viewed and engaged with. They can be played seamlessly from your timeline and users can react or comment as they’re watching.

In comparison, videos from other platforms have to be viewed off-site or in a separate pop-up player, and then navigate back to their timeline to like, share, or comment. At that point, they might decide to move on and keep scrolling through their feed.

Whatever the reason for native video’s domination on Facebook may be, it is clear that posting your clips directly to Facebook is the most effective way to get seen and build your brand on social media.

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Facebook Fixes Instant Articles With… Ads?

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Facebook’s Instant Articles are touted as being the fastest way to deliver content on the web. They are even supposed to be faster than Google’s Accelerated Mobile Pages, which similarly streamline content to load as quickly as possible on mobile devices.

There’s just one problem: no one seems to be using them.

Even big publishers that initially led the charge to Instant Articles have slowly started dropping the service, opting instead to use regular content hosted on their website or relying solely on Google’s AMP platform.

This week, Facebook made strides to attract publishers back to Instant Articles by announcing new ways to implement ads and monetize content shared on their fast-loading pages.

The ads are designed to be minimally invasive, only appearing within the “Related Articles” section appearing below the full articles. The company has been testing these ads since March of this year, and say they provide an “incremental increase” in the amount of revenue generated by Instant Articles, according to a blog post shared on Thursday.

As you can see in the image above, the ads look similar to most advertisements across Facebook. They put the focus on a large image, with a small bit of descriptive text and a link. For now, videos aren’t allowed but that could potentially change in the future.

The main difference between these ads and standard Facebook News Feed ads is they now appear at the bottom of the page among links to other articles, instead of in your feed.

There is one catch, however. To include the new ads in the “Related Articles” section of Instant Articles, you must also be a part of Facebook’s Audience Network.

Interestingly, Facebook says the ads can be used for virtually anything – not just branded content. The only requirement is that the ads link directly to a landing page.

While the ads may bring publishers back to using Instant Articles, the advertisers themselves may be less happy about the new ad placement. Advertisers who opt-in to placing their ads in Instant Articles can’t control whether they are prominently placed above the ad or within the “Related Articles” section at the bottom. The good news is, they can choose to block specific publishers or types of content from including their ads. That means you can at least be sure your ads aren’t appearing alongside questionable or objectionable content that could hurt your image.

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Get More Visibility On Facebook With Reactions

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Facebook Reactions

Remember when Facebook Likes meant everything when it came to getting exposure on the largest social network in the world? Well, these days it’s all about Loves. Or more specifically, Reactions.

Facebook has announced it is now giving more exposure to posts that get more Reactions – Love, Haha, Wow, Sad, or Angry – rather than those with more Likes. For now, all reactions are equally weighted, but they will boost the visibility more than the traditional blue thumbs-up.

“Over the past year we’ve found that if people leave a reaction on a post, it is an even stronger signal that they’d want to see that type of post than if they left a Like on the post,” according to Facebook. “So we are updating News Feed to weigh reactions a little more than Likes when taking into account how relevant the story is to each person.”

The decision makes sense. Compared to the variety of reactions available on Facebook, Liking a post is seemingly increasingly apathetic or neutral. All it takes is a simple click to show vague support of something you see on your wall. Meanwhile, users have to take the time to specifically select the reaction that more accurately reflects their feelings.

Reactions were launched by Facebook just over a year ago, but they’ve quickly become a big part of the platform. According to Facebook’s data, Reactions have been used more than 300 billion times by users since their release.

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Facebook Changes How They Rank Videos

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Over the past year or so you have probably noticed a pretty big shift happening on your Facebook News Feed. Video content has taken over, making up a huge portion of what you see on the platform.

To help sort through the influx of videos, Facebook is refining their News Feed algorithm with a new video ranking signal for videos: completion rates. Facebook has used several metrics in the past for ranking videos – including how long a person watched the video.

The problem is these metrics often benefitted shorter videos that don’t necessarily have as much value as longer video content

As the company explains in a recent update:

“One of the signals we look at is ‘percent completion’ — the percent of each video you watch — to help us understand which videos you enjoyed. If you watch most or all of a video, that tells us that you found the video to be compelling — and we know that completing a longer video is a bigger commitment than completing a shorter one. As we continue to understand how our community consumes video, we’ve realized that we should therefore weight percent completion more heavily the longer a video is, to avoid penalizing longer videos.”

For the most part, the new metric shouldn’t affect most pages sharing video content. However, they say “some shorter videos may see a slight dip in News Feed distribution.”

The key takeaway is that if you want your videos to be seen on Facebook, they have to be engaging – no matter their length.

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Almost 80% of Local Businesses Are On Facebook

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In the age of the internet, Facebook has become one of the premier ways to advertise a local business. Now, a new report from Borrell Associates shows just how many businesses are using the biggest social platform around to grow their business.

According to the report, almost 80% of local businesses have a Facebook page, and 62% are buying Facebook ads to reach a larger audience. In total, that adds up to more than 2.5 million US businesses paying to promote their brands or content on Facebook every year, spending $1,500 on average.

For the survey, Borrell Associates quizzed a mix of US businesses – many of which qualify as small businesses. However, it is important to note that some respondents represent larger brands with annual marketing and media budgets over $100,000.

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Among those surveyed, 85% said they maintain a presence on at least one social media site. The vast majority of those (96%) were on Facebook, with Twitter in second place. Surprisingly, Snapchat does not appear on the list at all.

The data also shows that online marketing of all forms have firmly overtaken more traditional advertising mediums like print or TV ads as the best source of new customers for businesses. Company website and social media were second and third respectively, only outranked by word of mouth referrals.

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A significant number of the respondents were categorized as “social media mavens” by the report, because they consider social media as the absolute best channel for acquiring new customers for their business. However, these businesses are probably not who you think.

Instead of new, high-tech start-ups or large businesses with the budget for extensive social media marketing, these “mavens” are described as being:

  • “Smaller, older, independent companies with less than $1 million in gross sales.”
  • “More likely to have a single location or be home-based than have multiple locations and slightly more likely to cater to consumers (B2C) versus only businesses (B2B).”
  • 76% manage social media themselves.
  • 57% pay to boost posts

A significant number of these companies are also looking at cutting or eliminating traditional advertising from their marketing mix in the near future.

The findings highlight that you don’t have to be a Forbes 500 company or a typical online-based business to benefit from marketing your business on Facebook. Businesses of all sizes are seeing the social platform as an enormously powerful tool for reaching new customers.

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Brands Can Now Send Sponsored Messages On Facebook Messenger

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Facebook has been expanding their advertising service across every aspect of their platform for years, but one area has remained completely ad-free for users despite this – until now.

Facebook has officially launched ads within its Messenger app with ad bots.

The company has been testing sponsored messages since April, and now it has announced it is opening the messaging app’s ad format to all brands using Messenger’s developer tools to manage their chats.

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The ads are pretty much exactly like the format they have been testing, with straightforward ad messages. However, you can’t spam out ads to everybody. You can only show sponsored messages to those who “have an open, existing conversation with” a brand, according to Facebook.

To help with this limitation, the company says it is also allowing advertisers to create ads that link directly to their Messenger account to spark more conversations with brands.

The ads are also limited to just one link and photo. Unlike most Facebook ads, sponsored message campaigns also cannot be modified to automatically run on Facebook or Instagram.

In another departure from Facebook’s normal ad formats, the company says it will charge advertisers anytime the ad appears on a Messenger user’s screen in their Messenger Inbox – even if it is never opened.

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Over 4 Million Businesses Are Actively Advertising On Facebook

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Earlier this year, Facebook was excited to announce that over three million businesses actively advertise on their social ad network. Now, just seven months later, the company has added another million businesses to that number.

In comparison, Facebook’s biggest competition in the social advertising field, Twitter, only took in a little over 130,000 advertisers in the fourth quarter of 2015. The Facebook-owned social platform Instagram announced last week that it has reached 500,000 brands purchasing ads each month, more than doubling from around 200,000 in February 2016.

Really, the only ad network that counters the size of Facebook’s is Google, and they no longer say how many advertisers are active on their network.

While the highlight of Facebook’s advertising announcement was the overall growth in advertisers, they also highlighted just how big of a factor mobile is in their ad network. Not only do more than 80% of Facebook’s advertising revenue come from ads shown on smartphones and tablets, but approximately 40% of Facebook’s active advertisers also have created ads on mobile devices.

Another major player in Facebook’s ad network is video advertising. More than 20% of Facebook’s active advertisers have purchased video ads, and over four million new video ads are created on Facebook every month.

While every social network has its benefits, it is hard to argue with the sheer size of Facebook’s ad network. No other social platform gives you the massive audience and versatile tools that make Facebook ads so popular with advertisers.

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