Meet Paul Downes. He owns his own woodworking shop, which specialized in cabinets and conference tables. He contributes regularly to the New York Times small business blog and recently shared a crisis that surely will or has affected many small business owners.

Paul added a low-cost alternative to his line of conference tables after receiving a number of inquiries from school’s and non-profits. He then added ads in AdWords to get the word out about his new product and started selling quite a few of them.

However, he eventually saw an overall drop in his monthly sales even with this increase in new product sales. The problem was not with a failing economy, as he initially told himself.

Instead, Paul put some thought into his problem. He discovered that the calls for these low-cost, new tables mostly came early in the business day. Calls from big corporations, who are responsible for purchasing the higher-priced models that garner Paul bigger profits, usually came later in the day.

After poking around on AdWords, Paul found that his campaign wasn’t showing his ads for the higher priced tables to the audience that would buy them. Instead, AdWords was optimizing for conversions and the low-cost option was getting good conversions.

Paul made the simple fix of splitting the two products into their own campaign so he could get the most out of his budget. This is a real life example of the importance of paying close attention to your AdWords campaigns. Paul has since seen his sales steadily rise back to normal, but he will be playing catch-up for the rest of the year. Thankfully, he had the metrics available to fix a problem that was crippling his company.

Most bloggers know how important tagging is. Tags allow you to retain a similar structure across almost all blogging platforms, unlike categories. What may be surprising however, is the amount of freedom tags give bloggers also leads to them being badly used.

With that in mind, let’s start at the top and explore what tags really are and what benefits they offer. Then we can cover how to use them properly.

What are Tags?

As one blogger describes them, “tags are your index words.” That is to say, tags allow users to easily find articles based on keywords. If a reader finds a post on your website about content marketing, they can easily find more about the topic on your site. This helps readers become more informed and spend more time on your site.

How to Use Tags Effectively

The most common issue with tags are over or under usage. You want to use enough tags to cover the relevant points people may be looking for, but you don’t want to overdo it. Sufyan bin Uzayr uses the example of tagging an article about the recent conflict in Syria to illustrate this idea. If you just tag the article “Syria” and “Middle East” you are missing out on a few important opportunities. However, if you use redundant tags such as “War in Middle East”, “Arab Revolt” and “Arab Spring” all on the same article, you are overdoing it. The key is to try not to repeat yourself.

SEO and Tags

Lately some bloggers have been suggesting that using tags in certain ways will increase your ranking somehow. This is clearly too good to be true, but that doesn’t mean you should write tags off immediately. If you index your tags efficiently, they hold their merit, but they aren’t ever going to be the magic potion some are suggesting.

Most importantly, tags are for your visitors to help with navigation, but using them improperly isn’t going to help anyone. Trying to keep navigation organized reflects in your SEO performance.

 

Facebook recently made it possible for users to search specifically in its App Center. You can search by an app’s title or by generic keyword. Josh Constine of TechCrunch suggests that this could open the door for ads within the App Center.

Though there is currently no results page, just a drop down menu after a search, Facebook could easily add sponsored results similar to what Google has already been doing with AdWords. Ads for apps related to the user’s search could appear at the top of the current drop down format, or as full-on entries in a results page.

App Center is not only set-up for ads to easily be included, but it also already has the audience. After only 2 months of operation, it boasted more than 150-million monthly users and that number was up to 220-million at the beginning of October.

App Center has “qualified leads, ample traffic, a model proven by Google, and a huge base of developers/advertisers”. All that’s left is to actually make the ads a reality. 

You can do a lot of different things with landing pages, be it selling something, encouraging visitors to subscribe to a newsletter, or trying to get people to sign a petition. No matter which of these goals you have, you are ultimately trying to get visitors to perform an action.

Making a great landing page seems like it should be easy, but it is more complex than you may think. This leads to poor sales because a landing page is only working if it is getting people to convert.

With that in mind, let’s examine the most common problems with landing pages.

  1. Mismatching Text Ad Copy and Landing Page Headline – There are numerous reasons you should make sure your Google AdWords text ads match your landing page headline. For users, the text ad creates an expectation, and you don’t want to confuse your visitors or make them feel mislead. The quality of your landing page also decides cost-per-click in AdWords, so if you raise your quality score, you will lower your cost-per-click.
  2. Poor Grammar and Misspelled Words – Throwing up a quick landing page is always a terrible idea because it leads to a ton of smaller problems. One of those is bad spelling and grammar. This is one of those mistakes that just shouldn’t be allowed to happen. Your visitors will take any reason you give them to not convert, and this one is a big reason to leave.
  3. No Trust Signals – To get visitors to convert, you have to establish trust. You can build this into your landing page in just a few ways. If you establish your brand’s popularity, people will view it as credible. You can also present your 3rd party certifications with organizations like Verisign or the Better Business Bureau. You can also establish trust by making positive mentions of your brand in the press easily available on the landing page.
  4. Lack of Good Call-to-Actions – You’re call to actions are important to help make people convert. They should also be compelling, with practical language, and solid, consistent design. You should also keep it short, between 90 and 150 characters. You need to make it clear what you want the visitor to do, but short enough to keep their attention.
  5. Poor Quality Videos or Images – Videos on your landing page can help boost conversion rates by about 80%. Images don’t raise conversions that much, but they still have their own positive effect on visitor activity. This doesn’t mean you can just toss up any image or video you want however. Poor quality images or videos will actually lower conversion rates rather than improve them.

Eric Siu from Unbounce has even more common mistakes, but these will help get you started with making sure users are converting. Remember, if users aren’t converting, your landing page has problems.

 

There are so many options to personalize and remarket ads to your potential customers online, you may actually be annoying those consumers and driving them away. No one wants to see ads tailored to them on every site they visit, all asking them to come back and buy a product they browsed for hours ago.

So, David Rodnitzky put together a list at Search Engine Land, which should help you be a fine-tuned marketer, not an annoying, stalker type. Here’s a look:

1. Attribution

Because you’re using so many vehicles to get your message across, you need to know which ones are working and how well they’re working. Attribution tracking allows you to discover how a consumer got to your site, but it’s a pricey service.

2. Frequency Caps

You can use the attribution data to find out what is superfluous in your advertising strategy. Limit the number of times users see your ads on a given channel based on how well those ads work and how they work in combination with your other campaigns.

3. Change your creative

With the data you’re collecting, you can discover what stage users typically are when they see specific ads. Use that knowledge to tailor your ads content and message. Ads for users who are early in the process can be about awareness, while ads for users later in their shopping process can be focused on conversions.

4. Risk v Reward

Consider how many consumers you will alienate with ads when looking at how many more conversions you could get. If you run some ads more to get a slight increase in conversions, you may also be increasing the number of consumers who swear off your site because of over-bearing ads.

 

How much should you budget for paid search? You have a lot of options, but you obviously want the one that will get you the most bang for your buck. Bill Hunt, columnist for Search Engine Land, offers three options for how to think about your budget.

How Much Could We Spend?

This budget is your “pie in the sky” option. It gives you an idea how much it would cost to have the absolute best search performance possible, and you likely can’t afford it, unless you have a magical unlimited amount of money. While most don’t want to think about the high cost options they can’t afford, this option helps understand the importance of aligning keywords to buy cycles, as well as the value of organic traffic.

How Much Would We Spend?

This budget is the amount you are already hoping to spend when you decide to invest in SEO. When you first begin improving your search performance, you come in with a preset idea of what would be optimal for your budget. Of course, this is likely not optimal for your search engine performance. This is helpful for establishing what you could get for your budget, and letting you see what you would be missing out on.

How Much Should We Spend?

This is the amount you should spend to maximize keywords and provide maximum yield of business goals. This amount is what is best for your business, though it is likely not the best for your wallet immediately. It will return the investment quickly, however. It takes into account organic performance for important and expensive keywords, making you rank highly and reducing the cost overall.

Conclusion

The importance of seeing these three options laid out in front of you is to see the full range of possibilities. Most companies don’t know what they have available to them in the search marketing arena, and you can see how you would perform in each scenario.

 

Cyberbullying has made headlines across the country recently and with good reason. Suicide is the third leading cause of death for those age 15-24 and many of those deaths stem from bullying.

School districts across the country are standing up to try to educate their students on the dangers of cyberbullying. One particular school district in Maryland has made November Social Media Month after a student took her own life. The key is for youths to speak up if they are being bullied and to get help before it gets worse.

I’ve written a lot about branding for your clients, but do you know that personal branding is just as important to your success as a designer?

You hopefully do, because personal branding is far from a new idea, but social media has made personal branding as available as ever before. It is also a much more competitive field now.

To make yourself a valued brand, follow this collection of tips. They will help you climb above the competition.

  1. Set Goals and Plan Ahead – Before you ever begin to define your brand, you have to think ahead and see where you want to be a few months or even a year or two from now. Are you trying to get a new job, or do you want to stay a freelancer? How do you want to grow your business? Once you know where you want to be, you can layout a plan to help get you there.
  2. Know and Understand Your Brand – The look and feel of your brand is a lot more than just a brand or a couple of social media accounts. You have to keep a consistent image in all mediums at all times. As Jacob Cass from Just Creative puts it, “The fundamental idea and core concept behind having this ‘corporate image’ is that everything you do, everything you own and everything you produce, should reflect the values and aims of your personal brand as a whole.”
  3. Create and Maintain Your Brand – One of the best ways to set yourself apart from the crowd is to have a unique visual identity that is consistent and reflective of your goals. You should also maintain social media accounts in ways that reflect your brand positively. Are you of any value to your followers and friends? Or are you wasting the biggest platforms to promote your brand?

Above all, the secret to personal branding is the same for many things in life. Plan ahead, and follow through. If you put forth a solid, planned image to the public, and follow through with valuable content, people will come to respect your personal brand.

 

Mostly, I use this space to talk about concerns and tips for small to medium business owners. But today, let’s look at how the other half lives, so to speak.

When it comes to so-called luxury brands, which means companies who sell very expensive things that you don’t really need, all the rules and tips for social media marketing don’t apply.

Unmetric recently published their Luxury Fashion report to shed some light on how well-known labels like Dior, Burberry and Louis Vitton conduct themselves online. Erika Morphy has more on that at Forbes. What I learned is that those luxury brands don’t need to follow the rules.

You’re told to interact with your audience and make your business’s page a community. Some luxury brands don’t allow any consumers to even comment on their Facebook page and most others won’t respond. Some brands won’t even respond to tweets.

So let this give you something to shoot for. Become a globally recognized force in your industry and you won’t have to try anymore to maintain a profitable social media presence.

Adwords is making some dramatic changes once again. In October, Google brought back the ‘Rotate Indefinitely’ option for campaigns even though they didn’t recommend the option themselves. Now, Google will be making campaigns not set to ‘rotate indefinitely’ default to ‘optimize for conversions’.

As posted to the iNeedHits blog, Google estimates the change will increase conversions by 5-percent across the board. With the ‘optimize for conversions’ option, Google will dynamically change bids from advertisers to run ads with the greatest chance of creating a conversion.

Users who prefer to ‘optimize’ manually can do so by using the ‘Conversion Optimizer’ and ‘Enhanced CPC’ tools, which can track advertising bids likely to lead to conversion and ensure ads with high chances of conversion are being shown the most without an increse in budget.

Google will make the change the week of November 12th. This means that you’ll need to do your homework before then to make sure your campaigns aren’t automatically switched to something you don’t want.