Tag Archive for: AdWords

Quick Fixes For Your New Google Shopping Issues

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Google Shopping officially switched to a paid service for businesses at the beginning of the month, which means a whole new set of issues for users trying to get their Product Listing Ads campaigns up and running.

Mary Weinstein reports for Search Engine Watch that AdWords support staff has been less than helpful when trying to resolve these new issues. So, here are the problems you’re likely to encounter and how to fix them.

You may have found that trying to get your Auto Targets to validate is extremely frustrating. Don’t throw your computer out the window just yet though.

  1. Check to make sure the wording on your Auto Target and the wording on your product type or AdWords label matches exactly. If it isn’t a carbon copy, with no special symbols, AdWords may have trouble matching them.
  2. Check your filters. Ideally, you have no filters running for your PLA campaigns. If you open the filters tab and see filters being applied, remove them from this campaign and you might just solve the problem.
  3. Check the PLA campaigns ad extension. Your AdWords account should be linked to your Google Merchant login. Also, if you have multiple logins, make sure this campaign is linked to the correct one.

Hopefully, these quick fixes will get you up and running with PLAs and allow you to avoid the time waste that is Google support.

 

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Google Introducing Credit Card For AdWords Buys

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Starting on Monday of this week, small business owners in the UK became eligible for Google’s newest service, AdWords Business Credit. Essentially, Google created a credit card that can only be used for paying for a businesses AdWords account.

As Ingrid Lunden reports for TechCrunch, the program launched in beta 1400 U.S. companies last year and nearly three-quarters of those companies now use AdWords Business Credit as their “primary form of payment.”

Now, Google shifts its focus to the UK, where revenue in the 2nd quarter made up about 11-percent of the companies total revenue.

The card will carry an 11.9-percent APR in the UK, which is up from 8.99-percent in the U.S. during the pilot program. No annual fees will be included. You may note that this is lower than major credit cards. This is likely because Google intends to make an increase in profits by driving more businesses to AdWords and increasing the investment their, not from interest rates.

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3 Reasons Google Remarketing is Great For Your Site

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Google Remarketing was recently updated to make it easier to set-up and easier to use. In case you aren’t familiar, Google Remarketing allows you to present users, who were previously on your site, with relevant ads as they continue browsing the web.

Marc Weisinger, of Search Engine Watch, has three key reasons you should be using one of the most powerful tools available to online marketers.

1. It’s Simple and Easy

Previously, implementing the remarketing code was a several step process. Now, you install one simple code in the footer of each page of your site and get on with your day. You can’t get much easier than one step.

2. The Possibilities are Endless

With the universal tag in place, you can use the Adwords interface to target specific groups. How specific? Well, that is up to you.

Want to target only those users who landed on a promotion page? Done.

Want to target only users who added a product to their cart, but didn’t end up buying? Done.

Plus, each new target group you set up gets the benefit of the cookies already stored by your universal tag.

3. Target Positive or Negative Audience

Before starting your next email marketing campaign, use the Adwords interface to target users who click through from your email to your site.

Alternatively, you can instead choose to exclude those users because, afterall, they sound pretty loyal and engaged already. That way, you don’t bombard them with your ads and are sure to instead target those users that may have seen your email but weren’t convinced right away.

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AdWords Unveils Shared Budgets

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If you’re using AdWords to advertise your business online, you’ll definitely want to look into their newest option, Shared Budgets, which was announced Monday on the Adwords blog.

Shared Budgets is exactly what it sounds like. Adwords let’s you set a daily allowance for how much you’d like to spend across any number of campaigns. Let’s say $100 total. You can then allocate a portion of that to each campaign. With Shared Budgets, any money that one campaign doesn’t use in a day gets automatically reallocated to another campaign that is seeing increased use. This way, you get the most out of the campaign that’s currently getting the most attention without having to constantly tinker with the budget allocation yourself.

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AdWords Split Test Update, Beta Testing

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Google AdWords has a new tool they’re trying out.  It’s called the AdWords Campaign Experiments (or ACE).  It’s taking some testing that normally takes a while and making it faster. Read more

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Put Business Phone Numbers on Cell Phone Ads

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Google’s made a little tweak to AdWords, so now you can put an ad that will show on cell phones that lists a business number.  If the owner of the phone calls that number, that counts as the click that is paid for.

The benefit of this is that it’s a very quick hot lead for anyone who advertises on the mobile network.  And it’s easy to do, since it defaults to all devices in AdWords, anyway.  To make sure you’re listed, check to see that mobile devices are checked in your settings in the campaign settings in AdWords.

Also, to have your phone number listed, you can either have the business information synched up with your business account or enter it manually, both done inside of the AdWords campaign settings.  Make sure whichever you do that you include your phone number.

Then to see the results, just choose the “Filters and Views” drop-down list and choose “Segment by”->”Click Type”.  This will show which clicks were URL clicks, and which were calls, from either the Ad Group or Keywords tabs.

It’s just an addition Google’s made to AdWords, and sent out an announcement through email to Google advertisers.  This could be a good change for people who use AdWords for markets that actively use their cell phones.

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SEO vs. PPC – Will Use of One Increase with Demand of Another?

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As companies begin using more and more online marketing, SEO is only going to get more difficult to do well.  In some cases, businesses are worried spammers are going to get the organic listings more readily and are starting to look to PPC marketing for their search result answers.

This is something that’s come to notice mainly from Google’s real-time search results that were recently added.  This addition favors fresh topical content, over quality results Google’s algorithm can find.  This is something that spammers can get into very easily, and this is why more companies are starting to consider PPC and AdWords, where spammers are not able to get into at all.

HighPosition.net has more detail on this story.

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Basics on Quality Score – What It Is

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Just a quick post.  I put a tip on DailySEOTip about Google AdWords’s Quality Score.  I tried to make it short and sweet, although you do need to understand all of the acronyms (CTR, CPC, etc.) to understand it fully.

I do think it’s worth understanding because of the fact it can make a difference between a $0.30 click and a $5.00 click (seriously).  So if you use AdWords at ALL, learn about it – if not from me, then somewhere else, but it’s definitely worth investigating.

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Getting Banned From Google AdWords

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It’s been mentioned previously that AdWords has been going through some serious changes.  Well, it appears that they are also stepping up in their quality check on their advertisers.  Google has taken action by banning some of their advertisers that don’t meet up to standards – permanently.

This is quite major news for several advertisers.  These bans are hitting hard, and the first major revision on AdWords users and who Google will accept was done yesterday, December 3rd.  The Search Engine Roundtable has more information and a good copy of the ban letter that they published today.

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What Happened To Google AdWords Customer Support?

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Google does, in fact, have a customer support line: 866-2GOOGLE.  However, this line is intended primarily for AdWords, and encourages all other questions to be handled online (somehow that doesn’t surprise me).

One thing that happened sometime earlier this year is that Google stopped personally supporting most AdWords accounts.  So if you call in, indicate you are calling about AdWords help, and put in your account number – chances are you’ll get a message that will tell you they no longer offer personal support, to go online to find your answers in the AdWords online support.

However – if you have certain elements meeting a particular criteria in your account, you can still get personal support.  From what I’ve been able to find out from Google, this criteria is based primarily on ad expenditure.  That is to say – Google takes care of their big spenders, the advertisers who in turn take care of Google.  By giving them a ton of money.

This is not the happiest of news for all AdWords users, but hopefully it does clear things up.  As far as I can tell, if you have an AdWords Client Center account set up (have Google AdWords Qualification, etc.), they will also offer support.  I do not know if this is purely because you have that type of an account or because you are in charge of so many clients that spend a combined amount above their “trigger” figure.  I personally am able to get through to customer service, for one of these reasons or the other.

To sum it up – if you want Google support for AdWords, your best bet (unless you’re spending thousands a month or have a Client Center account) is to just go to their support center online, the AdWords Help Center.  They do have a lot of information there that covers most topics, so for the most part this is a great resource.  Although, admittedly, not as nice (for some people) as being able to just ask someone to help you out in real-time.  But you can ask through their contact forms online, if you can’t find your solution in their help center.

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