Do You Need a Gravatar?

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We all use different ways to identify ourselves online. Most use their websites or social media pages. The problem is, once you go outside of your own domains and comment on blogs or forums, you become, for all intents and purposes, anonymous. Not so if you use a Gravatar, or ‘Globally Recognized Avatar’.

What is a Gravatar?

A Gravatar allows you to make a sort of ‘brand’ image of yourself by concisely providing a visual summation of the identity and personality of your choice.

The trick is choosing one that works best for your business, whether it is a standard head and shoulders photograph of you or your brand or product’s logo.

Everyone knows that blogs and forums are some of the most useful resources one can have to keep in touch with the trends and technical issues of their industry or areas of interest. What many may also realize is the comments sections on these posts are sometimes even more useful than reading the articles.

If you take a moment to look at comments sections, there are usually three different types of commenters.

  1. Spammers – The posters who leave generic comments that are often irrelevant.
  2. The Interested – Posters who appear to have a genuine interest in the subject, but are not usually very informed.
  3. The “Experts” – The people who post relevant and informative comments.

You will notice the Experts almost always have a Gravatar next to their names.

How Do I Create a Gravatar?

Creating a gravatar is as quick as it is easy and free. If you have a WordPress account, it’s as simple as logging in to Gravatar.com. If you don’t have a WordPress account, you can just associate your Gravatar with your email address.

After that, all there is to do is set up a profile with a suitable image and a few personal or business details. You can even add links to existing blogs, websites and social media pages.

Now, anywhere you comment, you will have your Gravatar next to it.

What Are The Benefits of Gravatars?

If you participate in comments sections frequently, you will begin to be recognized by others in the industry. This is why it is essential to have a professional looking image. This will help raise awareness of all of your pages, as well as their reputations inside the area of interest.

Considering it takes almost no time, and Gravatar doesn’t send you waves of spam e-mail, there’s really no reason not to sign up. You’ll be surprised by just how much your Gravatar does for you.

 

If you need more persuading to check out Gravatar, check out Alistair Harris’ article at ClickThrough.

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The Trouble With Scaling and Technical Debt

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Technical debt is a common issue in the start-up ecosystem, and it has been well discussed. When scaling your product and engineering, sacrifices must be made for the sake of speed, but they almost always cause problems later. What most start-ups fail to realize is that this problem occurs in almost every aspect and form of business practice.

Rand Fishkin uses a story to illustrate this point. A man named Heaton sees a job ad on a website that looks perfect for his skill set. He applies and, 4 days later, gets an email asking to talk over the phone. The hiring manager loves Heaton and emails him 2 days later inviting him to meet with the whole team. 10 days later, Heaton meets for a full interview and is introduced to 4 of the 6 other teammates. The other 2 are out, so Heaton is scheduled to come back 3 days later. When he comes in, he gets a written offer.

Unfortunately, Heaton had interviewed at a big corporation the day after he had applied for this opportunity with a start-up. They immediately sent him an offer with plenty of time to consider. On the last day he was allowed by this offer, Heaton accepted. This day happened to be the day before he was offered a job with the start-up, which Heaton would have preferred to work at. Heaton assumes any company that takes 23 days to get back in touch for an important position already has too many issues anyhow.

In reality, they are hiring because they have a huge issue. There’s no HR or hiring function, so they had to ask the CEO to make the hire, in addition to an already difficult future. Most in this position haven’t had to fire before, so they may not realize how important it is to be fast with responses when hiring. Also, each individual only feels like they’re taking a couple days with their responses. But these few days individually add up quickly, which led to Heaton’s problems.

Only after losing Heaton does the start-up realize it has this issue and tries to solve it.

Problems like technical debt happen in every aspect of business where a start-up can take a shortcut. Not every problem goes unaddressed or scales badly, but enough issues do create an inflection point that costs money.

If you are a start-up or are joining one, be ready for these types of problems. It is always difficult to try to fix problems once you are already moving, but you will have to. Also, if you are interested in a start-up from the outside, empathize with their problems and know they may not be as messed up as it appears. They may just be dealing with start-up debt.

 

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How To Fix Common Technical SEO Problems

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Technical SEO can be interesting, but no one likes coming across the same problems time and time again. That’s why it’s shocking how many websites are struggling with the same issues.

Here are some of the most frequent issues that can found while doing a site audit. We also have the solutions, so you can be prepared if you come across any of these issues.

1) Uppercase vs. Lowercase URLs – This happens most often on sites that use .NET. The server is configured to respond to URLs with uppercase letters and doesn’t redirect or rewrite to lowercase versions. This issue is slowly disappearing because search engines are improving a lot at recognizing canonical versions and disregarding copies. Just because it is going away doesn’t mean this issue should be ignored. Search engines still make mistakes doing this, so don’t rely on them.

Luckily, there is a an easy fix for this issue in the form of a URL rewrite module, which solves the issue on IIS 7 servers. There is a convenient option inside the interface that allows you to enforce lowercase URLs. If you do this, a rule is added to the web config file and this problem is gone.

2) Multiple Versions of the Homepage – If you are auditing a .NET website, go check to see if www.example.com/default.aspx exists. Most likely, it does. The page is a duplicate that search engines often find via navigation or XML sitemaps. Other platforms will instead make URLs like www.example.com/index.html or www.example.com/home. Most contemporary search engines automatically fix the problem, but why not make sure there isn’t an issue to be fixed?

The best way to solve this problem begins with doing a crawl of the site and exporting it into a CSV filtered by META title column. Do a search for the homepage title and you’ll quickly spot duplicates of your homepage. An easy fix for these duplicates is to add a 301 redirect version of the page that directs to the correct version.

You can also do a crawl with a tool like Screaming Frog to find internal links that point to the duplicate pages. Then, you can edit the duplicate pages so they direct to the correct URL. Having internal links that go via 301 can cost you some link equity.

3) Query Parameters Added to the End of URLs – This issue is most common on database driven eCommerce websites because there are tons of attributes and filtering options. This means often you will find URLs like www.example.com/product-category?color=12. In that example, the product is filtered by color. Filtering like this can be good for users, but bad for searches. Unless your customers do not search for the specific product using color, the URL is probably not the best landing page to target with keywords.

Another issue that tends to show up on tons of crawls of sites is when these parameters are combined together. The worst is when the parameters can be combined in different orders but return the same content, such as:

www.example.com/product-category?color=12&size=5 

www.example.com/product-category?size=5&color=12

Because both of these have different paths but return the same content, they are seen as duplicate content. It is important to remember Google allocates crawl budget based on PageRank. Make sure your budget is being used efficiently.

To begin fixing this issue, you need to address which pages you want Google to crawl and index. Make this decision based on keyword research and cross reference all database attributes with your core target keywords. You need to figure out what attributes are keywords used to find products. In figuring this out, it is possible to find high search volume for certain keywords, for example “Nike” = “Running Shoes.” If you find this, you want a landing page for “Nike Running Shoes” to be crawlable and indexable. Make sure the database attribute has an SEO friendly URL and ensure that the URLs are part of the navigation structure of your site so that a good flow of PageRank users can find the pages easily.

The next step depends on whether you want the specific attribute indexed or not. If the URLs are not already indexed, add the URL structure to your robots.txt file and test your regex properly to make sure you don’t block anything accidentally. Also, make sure you use the Fetch as Google feature in Webmaster tools. Remember, however, if the URLs are already indexed, adding them to your robots.txt file will not remove them.

If the URLs are indexed, unfortunately you are in need of the rel=canonical tag. If you inherit one of these situations and are not able to fix the core of the issue, the rel=canonical tag covers the issue in hope that it can be solved later. You’ll want to add this tag to the URLs you do not want indexed and point to the most relevant URL you do want indexed.

4) Soft URL Errors – A soft 404 is a page that looks like a 404 but returns a HTTP status code 200. If this happens, the user sees something resembling “Sorry the page you requested cannot be found”, but the code 200 tells search engines that the page is still working. This disconnect can be the source of the issue with pages being crawled and indexed when you don’t want them to be. A soft 404 also means real broken pages can’t be found.

Thankfully, this problem has a very easy fix for any developer who can set the page to return a 404 status code instead of a 200. You can use Google Webmaster tools to find any soft 404s Google has detected. You can also perform a manual check by going to a broken URL and seeing what status code is returned.

5) 302 Redirects Instead of 301 Redirects – Because users won’t be able to tell there is even a problem, this is a pretty easy problem for developers to make. A 301 redirect is permanent. Search engines recognize this and send link equity elsewhere. A 302 redirect is temporary and search engines will expect the original page to return soon, which leaves link equity where it is.

Find 302s by using a deep crawler like Screaming Frog. It allows you to filter by 302s, which you can then check individually. You can then ask your developers to change any that should be 301s.

6) Broken or Outdated Site Maps – XML sitemaps may not be essential, but they are very useful to search engines that make sure they can find all the URLs that matter. XML sitemaps help show the search engines what is important. Letting your sitemap become outdated causes them to contain broken links and miss any new content and URLs. Keeping sitemaps updated is especially important for big sites that add new pages frequently. Bing also penalizes sites with too many issues in their sitemaps.

Audit your current sitemap for broken links. After, speak to your developers about updating your XML sitemap and make it dynamic so that it updates frequently. How frequently depends on your resources, but doing this will save you a lot of trouble later.

It is very possible you will come across other issues while doing an audit, but, hopefully, if you come across any of these, you are now prepared to fix the problem.

 

For more Technical SEO Problems, read this article by Paddy Moogan at SEOmoz.

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How to Use Psychological Triggers to Go Viral

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If you haven’t seen the political quiz website ISideWith, you really should give it a look. It won’t change how you’re going to vote in November, but it is a perfect case study in great viral marketing because, as Rand Fishkin points out, it has two important psychological triggers.

First, sharing is simple and obvious. They have made it easy for you to share the quiz on almost any social site with bright and attractive buttons. They even tell you how many people have taken the quiz because of your sharing. Showing how your sharing has influenced others plays on your ego and the desire to know how many people care about what you share.

Second, they ask you how your results made you feel. When you give them feedback, they create a ready-to-share Facebook post for you. By allowing you to not just share your results, but customizing it with your own reactions, ISideWith plays on the way people use Facebook to share how they feel. People don’t always share what they are doing or interested in, but most people share how they feel. Capitalizing on emotions is a smart way to make people want to share your content.

The site isn’t perfect – no site is – but it takes advantage of the emotions people invest in politics to make their content as shareable as possible, thereby maximizing the chances of going viral. By knowing the psychologies of your audience rather than just their activities, you can make them want to share your site with the world.

 

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Who Is The Most Dangerous Celebrity To Search For?

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McAfee’s Most Dangerous Celebrities Study results have been released for this year and the news is bad for Harry Potter fans. Emma Watson is the most dangerous celebrity to search for.

The title was held by Heidi Klum last year, but she has dropped off of the list. Searching Watson’s name has a 12.6 percent chance to leading to dangerous sites that offer spyware, adware, viruses and all other sorts of dubious content.

Also of note in this years’ list is the lack of men. The entire top ten are female. The only man to appear in the top 20 is Jimmy Kimmel, who was ranked number 13. Last year only two men appeared on the list.

The message is clear; if you’re searching a female celebrity, be careful what you click on.

 

For more information, read Matt Mcgee’s article at Search Engine Land.

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Seven Mistakes That Can Kill Your Site

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Anyone that has built a website from scratch knows how much effort it takes to build an audience, raise your traffic and generally get your site known about. So, what happens if suddenly all that traffic disappears? All of that work can be undone in a single moment. Why does this happen? Usually it is because of mistakes you never knew you were making. Here are 7 common mistakes that could make your website fail.

  1. Pointing All of Your Backlinks Into Your Home Page – Link building is an essential part of any website’s SEO and doing it well means improving your search engine performance. The most common mistake with backlinking is directing all of your links back to your home page. Search engines think it is strange if all of your backlinks point to your homepage and will penalize your search rankings and your traffic. Instead, spread your link distribution and point backlinks to different pages within your website.
  2. Unnecessary Clutter – If you’re getting a lot of traffic, it’s natural to want to maximize your profit by monetizing your website. But be careful if you try to do this. Many add unnecessary clutter to their page while trying to monetize content, which changes your pages appearance and the way the public interacts with it. Too many advertisements and other clutter, will soon send the public elsewhere.
  3. Giving Too Much Content at Once – Content may be what the public is seeking on the Internet, but giving them too much of it in one place can be a bad thing. You want to keep your audience comfortable. Don’t make them feel overwhelmed by putting too much information in a single page. If you are going to be giving lots of content at once, split it across several pages so you will keep visitors’ interests.
  4. Amateurish Design – If you want your website to be respected, don’t put the design in unexperienced hands, even if they are your own. No matter how good your content is, if the design is off putting, you still won’t get visitors. It’s easy to find good website templates for cheap and there are always designers for hire. Don’t risk your reputation on a shoddy design.
  5. Being Disorganized – Visitors will always want their experience with your website to be as easy as possible. This seems simple, yet many still provide confusing and disorienting sites that frustrate their visitors. Those visitors won’t care about what content you are offering if they can’t find it easily.
  6. Trying to Advertise Before Your Content is Finished – Search engines will notice if you try to push for traffic before your website content is finished. Search engines favor content that is geared towards their audience and no audiences favor unfinished content. It seems amateurish, and you are focusing on the popularity and money before you have a proper product to offer. Instead, get some great content before you start trying to attract the public.
  7. Going Plain Text – It’s simple: people get bored quickly. Failing to add graphics, means your audience will get bored almost immediately. Give your visitors something to catch their eye everywhere you can. Keep them interested.

These ideas may seem like common sense, but websites continue to make these mistakes every day. Avoid them or one day you may notice your traffic has gone somewhere else.

 

For some other more information on how to keep your website running smoothly, go to Sathishkumar Varatharajan’s article at designrhub.

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How To Diagnose a Sudden Drop in Search Traffic

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So you’ve been having steady traffic on your website for a while now. You are eyeing expansion and everything seems fine. Suddenly, your traffic nose-dives. There are a few reasons this can happen.  Some are very easy to fix, while others are more problematic. Here is a six question checklist to help identify what is causing the issue and how to solve the problem. Before going through the checklist, please make sure this is actually a search issue. If you go to Google Analytics and go to Traffic Sources->Sources->Search->Organic and select a range of a few months, you will see an image depicting your traffic with the sudden drop. If there is a drop in traffic on this chart, you likely have a serious search issue.

  1. Has the Analytics Tool Been Removed or Altered? – This tiny issue is by far the easiest to fix. It can happen frighteningly easy and frequently, but use an Analytics checker/debugger tool, and you can quickly find and fix this issue.
  2. Have There Been Any Significant Website Changes? – Sometimes just redesigning your website can shatter your rankings. Even removing content or restructuring what order your content appears in can have big effects on your site. Usually, this issue can be solved by using an Analytics tool to see if there were any changes right before the drop in traffic.
  3. Have You Been Hacked? – It is not as easy to know when you’ve been hacked as movies might make you think. There are spam attacks that don’t affect Active pages, but instead create new directories with spam content. This makes the hack harder to find. If a search engine picks up on it, the website is often penalized. Google and Bing Webmaster Tools can help you quickly find out if you are vulnerable to hackers. You can also do a manual search of “links:[your URL here]” to search for meta descriptions that look like spam. The solutions to being hacked vary but once you’ve uncovered the issue, you can look for specific solutions. Usually, it will involve loading a clean backup and changing all passwords.
  4. Has There Been a Major Algorithm Update? – If none of the above questions have helped, it’s quite possible your traffic issues are being caused by an update. Look through available and reputable resources to see if other websites are dealing with similar issues. If your problems are caused by algorithmic changes, it is time to seek professional help. Changing code won’t fix the problem. Instead, you will likely have to make large shifts in company practices, strategies, content and link building.
  5. Has the Site Been Hit With a Ranking Penalty? – If an algorithmic update isn’t your problem, chances are your Web site has been penalized. If you have incurred penalties, it means there has been a sudden spike in bad links or spam content. You should audit who is in charge of making sure your site is following SEO policies and make sure they are up to date with the best practices.
  6. Are You The Victim of Negative SEO? – Negative SEO happens when a competitor manages to automate spammy links at your Web site, causing site wide ranking drops. Bing Webmaster Tools has a Disavow Links Tool but unless you’ve seen a sudden rise in spam content or bad links, you can ignore this tool.

These steps can help you fix sudden traffic drops but you may have to hire professional assistance if the first two questions didn’t help. Luckily, these problems are fixable and soon your site will be back up to its steady flow of traffic.

You can read more about identifying search traffic drops in John Lynch’s article over at Search Engine Watch.

 

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Content Marketing and Its Long Term Benefits

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While building links is a common strategy for gaining exposure, focusing less on link building can actually earn you more links. Content marketing produces links, but it also improves your brand image and can make key connections that will net you more exposure than before.

These four content marketing advantages all naturally make links, which means less time focusing on link acquisition.

  1. Creating Large Amounts of Targeted Traffic: Producing great content that gets posted to popular websites gets you a large amount of traffic and exposure, but what good is exposure when it’s aimed at the wrong people? Since Google Penguin, the links of real value are those that make you visible to your market demographic. You can do this by understanding what trustable websites look like, considering audiences when evaluating a Web site, working with publishers before creating content and working with the most influential contributors to a site.
  2. Engaging Social Media: Sharing your content on social media sites helps you gain wide exposure as well as allowing you to fit your product to the needs of niche audiences. If you can get your content repeatedly shared, you can help establish your brand and its value. This can be achieved by optimizing your content for social media.  Allow visitors to link to social media sites with appropriate but non-distracting buttons on your content. Consider how the content will look when shared, and use eye-catching images. You may even consider buying ads on social media sites where your target audiences gather.
  3. Create Immediate Conversion Opportunities: By distributing content with positive brand information, you can create easy opportunities for conversions. Remember, all content you create draws people closer to your brand. Be sure to make it easy to subscribe to your RSS feed or email list and collect email addresses by making users give them to receive more content.
  4. Encourage Brand Advocacy: All content creates an opportunity to connect with your audience. The larger the audience you get, the more people you need to share your content. By getting people to repeatedly share your content, they are improving your brand’s reputation. This leads to more potential customers, which in turn leads to more potential advocates. Create advocates by always responding to feedback – positive or negative. Make it easy for people to get involved. Allow the community to help create content. If they believe in the content on your site, they will share it.

Content marketing is a sustainable strategy with long-term rewards. You always want to stand out. Unique, valuable and exciting content helps distinguish a brand in a way linking campaigns can’t.

To read more about content marketing, look at Loren Baker’s article at Search Engine Watch

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The Seven Most Common Mistakes for Startups

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Many startup companies make the same mistakes when conducting their sales campaign. We’re here to help you avoid them. Here are the seven most common mistakes for startups. While some of these may sound like common sense, knowing these ahead of time and knowing how to fix them can save your company a lot of trouble.

  1. Not Understanding Your Customer: Treating all clients as the same is a huge mistake many startups make. It is easy to make assumptions about what your customers will want but they will all have unique concerns and problems that have to be dealt with in a personalized way. Not every customer responds to the same sales pitch. Asking questions early on will allow you to answer their questions and sell them on your service.
  2. Not Selling: Rather than focusing on the extras and luxuries of your product, pinpoint the ways it will solve that specific client’s problems. This means asking the questions that will tell you what the customer needs. Showing a few ways your product will directly benefit a potential client goes a lot further than telling them about what you plan to put into the product later.
  3. Being Absent: Failing to meet potential customers in real life to close the sale means missing two of the most essential experiences for a startup. Not meeting in person hinders the ability to directly connect with clients and build long term relationships. It also means not hearing the specific concerns of the customer, which is easily the best way to improve what you are selling.
  4. Failing to Follow Up: After you give your pitch, follow up. While it seems that giving your pitch and traveling onto the next potential client increases prospective customers, moving on actually makes the clients forget about you. Don’t harass your leads, but keeping your product fresh in their memory until they make up their mind never hurts.
  5. No Process: Tracking basic information such as phone calls and emails, connections to decision makers, closed deals and deal values is an essential activity for startups, but many forget to do it. Having a process in place means knowing where you stand with all potential customers.
  6. Charging the Wrong Amount: While skewing prices cheaper seems like it would make your product more attractive, it can sometimes make customers question its value. Don’t undercharge. Set your price at one that will allow for a sustainable business and reflects the value of your product. Attract customers with what your product does, not how cheap it is.
  7. Not Asking For a Sale: If you have been in contact with a potential client for a relatively long period of time, don’t be afraid to ask for the sale. If you’ve put effort into establishing a relationship with the potential client, they should be happy to close the deal.

While startup founders come from all walks of life, knowing how to be an effective sales person is required to make a product succeed. Even if you’ve already made one of these mistakes, they are easily fixable. With these problems solved, you’ll be well on your way to making your service a reality.

 

You can read more in Steli Efti’s article at TechCrunch

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6 Times To Avoid an Infographic

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While infographics are often a great way to attract attention, there are times when they are not the proper solution for a client. Here are six instances where infographics don’t provide a good return of investment for the client and shouldn’t be used.

  1. Sites with Questionable Links – All SEO experts know about the huge shift created by Google’s Penguin and Penguin algorithms. Owners of penalized sites will often ask if infographics can solve their problems. Infographics can assist in varying backlinks, but it can’t solve all of the issues. Before recommending an infographic, you need to know about the specific penalties.  Also, many sites with “grey links” haven’t been penalized. Infographics can cause these sites to be identified and then get hit by penalties. Investing money for an infographic (which can cost thousands of dollars if independent research and design is needed) is not a wise recommendation when a website may be already on the edge of penalties.
  2. Under-developed Sites – So, you have a brand new website. Wouldn’t an infographic be a great and easy way to advertise your site to the world? Probably not. They don’t just bring links. They also help place your brand in front of the proper audience. By publishing on an under-developed site, clients may get the impression that you are sloppy or lack experience. Also, like is commonly found in SEO, the ROI relies on how you leverage the assets you already have. Infographics may help leverage your Social Media status and RSS subscribers, but you’ll want to make sure that these are all up to date beforehand.
  3. Lack of Social Media Plan – A real social media plan is not just having a Facebook or Twitter. Infographics are designed to be viral and attract tons of social-media savvy people to your website. If your social media accounts aren’t updated or lack content, these visitors are unlikely to become an audience. Before you use an infographic you need to update your content frequently, court a number of followers and have a stategy for identifying members of your demographic.
  4. Lack of Mailing List – Using an infographic without a mailing list means missing out on a massive opportunity. Having 10,000 unique visitors sounds wonderful initially, but is not likely to provide a long term audience. However, having just 50 people sign up for your company’s mailing list is an essential part of converting visitors to leads.
  5. No Budget – While numerous places offer infographics for relatively cheap, they don’t allow you to rise above the clutter of the internet. According to Topsy, in 2012 17,000 tweets included the word “infographic”. That means a mediocre infographic will not capture the attention of the biggest markets. Making an infographic requires a skilled team and usually costs over $1,000. If you can’t afford that much, you’re more likely to see a return on your investment with link bait articles or guest postings.
  6. You Don’t Understand Infographs – Infographs are for good content but that content may not always be what you personally enjoy. It is aimed at your demographic and the online sources that focus on that market. Trying to squish a long detailed report may seem like a great idea, but it is unlikely to go viral. It may be visually appealing, but it won’t convert potential customers.

To see the original article by Danny Ashton:
When NOT to use an Infographic: 6 Examples

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