Google’s E-Commerce Service Merchant Center Is Becoming Merchant Center Next

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Google is transitioning its popular e-commerce service Merchant Center to a new, easier-to-use tool called Merchant Center Next.

As announced during the recent Google Marketing Live 2023 event, Merchant Center Next is not only getting a fresh coat of paint, it is being upgraded to automate tedious processes like updating product data and delivering better insights.

What’s Changing

While the original Merchant Center made retailers manually set up a product feed and add details like pricing, imagery, and descriptions, Merchant Center Next will do all this automatically.

Once the tool pulls product data, retailers can edit or update information as they need.

If they desire, brands can also opt out of using the automated features.

Along with this, Merchant Center Next will contain a streamlined version of the current Performance tab, which will include a range of new details like:

  • Overview
  • Competitive visibility
  • Pricing
  • Demand
  • Non-product website results

Merchant Center Next will also allow retailers with multiple physical locations to manage their products at all locations in one view.

Coming in 2024, or Earlier

Some businesses have already been given access to Merchant Center Next, but it may be some time before everyone can use it. Currently, the service is expected to be completely rolled out in 2024.

Once Merchant Center Next is available, retailers already using Merchant Center will be notified.

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TikTok, Instagram Reels, and YouTube Shorts Dominate Short-Form Videos In Their Own Ways

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The past few years have seen a meteoric rise in the popularity of short-form video content with TikTok and a wave of imitators driving interest in bite-size videos that can be easily consumed on smartphones. 

Now, a recent study by Social Insider shows that just three platforms have set themselves apart as popular social networks for short-form video: TikTok, Instagram Reels, and YouTube Shorts.

While it is unsurprising that TikTok is the overall leader for short-form video, each of the three platforms has its own strengths and weaknesses that may make it appealing for marketing your business. So, let’s get into some of the details of the study and what makes TikTok, Instagram Reels, and YouTube Shorts so popular for this type of media. 

TikTok

As the current hot social network, TikTok easily outpaces the competition when it comes to engagement on posts. In particular, the study notes that TikTok content receives up to twice the number of comments compared to other platforms. 

In terms of pure engagement rates, the report says that TikTok maintains an engagement rate of 5.53%, significantly better than YouTube Shorts (3.80%) and Reels (4.36%).

This high engagement rate does have a downside, however. TikTok is currently the most crowded space for short-form video online with brands posting twice as much content to the platform compared to Reels and Shorts.

Reels

Instagram’s short-form videos may not be as popular as TikTok, but data indicates the medium is still widely-popular with Instagram users. 

According to the report, Instagram Reels has the three’s highest watch rate. It is unclear exactly what contributes to this high watch rate, but Social Insider suggests one contributor may be Instagram’s follower-centric approach. This means that the users most likely to see your videos in their feed are already highly likely to be interested in clicking play. 

Shorts

Compared to the other platforms, YouTube Shorts have shown itself to be a potent tool for connecting with new people and growing its audience. 

The platform noticed early on that users were more willing to click on short videos from creators they were unfamiliar with compared to 10+ minute full-length videos. With this in mind, YouTube started prominently including new or unknown-to-you creators in Shorts on their main page – driving attention to these channels. 

If a user enjoys a Short, they are then more likely to start watching the channel’s regular content. 

Why You Should Consider TikTok, Reels, and Shorts

With each platform’s unique pros and cons, Social Insider believes the best approach is to use each for distinct purposes. 

“Using TikTok, Reels, and Shorts complementarily and creating unique content for each, aligned with the individual’s platform audience and design, is the best approach marketers and brands alike could have,” they concluded.

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New AI Features Are Coming To Bing For Mobile Devices

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Microsoft is overhauling its Bing search engine’s mobile experience with new features, better formatting, and integration with mobile apps for Skype and Edge.

The news came from Microsoft’s Global Head of Marketing, Divya Kumar, who showcased the new mobile experience and upcoming features in a blog post. 

Previewed Features Are Arriving This Week

First, Kumar announced that several features previewed in May will be launched over the next week. These features include:

  • Richer video experience on mobile and desktop
  • Knowledge Cards
  • Including graphs in search results
  • Improved Formatting
  • Better social sharing abilities

Along with these updates, Kumar says that chat history will be coming to desktop over the next week after already arriving on mobile. To access your chat history, hit the clock icon in the top right of an existing chat.

New Updates To Bing

The bulk of the announcement is dedicated to highlighting upcoming features for users on mobile devices.

For starters, Microsoft is premiering a Bing Chat widget that can be directly added to iOS or Android home screens – launching the new Bing Chat tools will always be possible with just a tap.

Additionally, Divya Kumar says that Bing is implementing the ability to continue a conversation across different platforms if you are signed in. For example, a user might start a conversation on desktop, but they will be able to pick up where they left off if they decide to move to a mobile device. 

Microsoft is also working to improve language support for non-English users with better voice input.

Third-Party App Integration

Microsoft has integrated its AI tools into its mobile keyboard app, SwiftKey to make drafting new messages efficient and intuitive.

Additionally, the company is bringing  Bing’s AI abilities to Skype by making the new Bing experience available from within any group chat. Just tag Bing in the chat to access the tools. 

Why It Matters

Bing has been pushing to change its status as a search engine through its diverse AI tools and major updates to all of its services. According to the announcement, it seems to be working.

The company says it is seeing 8x the number of daily downloads since it launched the new AI-assisted Bing and they expect to see further growth as they develop these tools and products further.

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Content Flagged By Google SafeSearch Won’t Appear In Discover

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Google Discover will not show content or images that would normally be blocked by the search engine’s SafeSearch tools. 

Though not surprising, this is the closest we have come to seeing this confirmed by someone at Google. Google Search Liaison Danny Sullivan responded to a question on Twitter by SEO Professional Lily Ray. In a recent tweet, Ray posed the question:

“Is the below article on SafeSearch filtering the best place to look for guidance on Google Discover? Seems that sites with *some* adult content may be excluded from Discover entirely; does this guidance apply?”

In his initial response, Sullivan wasn’t completely certain but stated: “It’s pretty likely SafeSearch applies to Discover, so yes. Will update later if that’s not the case.”

While Sullivan never came back to state this was not the case, he later explained that “our systems, including on Discover, generally don’t show content that might be borderline explicit or shocking etc. in situations where people wouldn’t expect it.”

Previously, other prominent figures at Google including Gary Illyes and John Mueller had indicated this may be the case, also suggesting adult language may limit the visibility of content in Discover. 

For most brands, this won’t be an issue but more adult-oriented brands may struggle to appear in the Discovery feed, even with significant optimization.

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Google’s John Mueller Answers Some ‘Dumb’ SEO Questions

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One of Google’s most visible spokespeople, John Mueller, made a rare appearance on Reddit to answer a series of “dumb” SEO questions covering everything from geotagging images to how often you should blog.

In a thread on the r/BigSEO subreddit called “incoming dumb question barrage”, a user asked a series of five questions:

  1. Should we be geotagging images. Does Google even care?
  2. Blogging. If we do it, is it everyday or once a week with some seriously solid stuff?
  3. Google Business Profile posting: Everyday, once a week, or why bother?
  4. Since stuff like Senuke died 10 years ago, is it all about networking with webmasters of similar and same niche sites for links?
  5. Piggybacking off #4, what about PBNs? Are they back? If so, does it have to be a group of completely legit looking websites vs some cobbled together WP blogs?

Mueller provided a series of candid answers which we will get into below:

Geotagging Images

Here Mueller kept it short and sweet: “No need to geotag images for SEO.”

How Often Should You Blog?

As always, Google won’t provide a specific post frequency that is “best” for SEO blog content. Rather, Mueller says to post “as often as you have something unique & compelling to say.”

However, the Google Search Advocate admits that more frequent posting can more traffic if you are able to maintain the quality of your content. 

“The problem with trying to keep a frequency up is that it’s easy to end up with mediocre, fluffy content, which search engine quality algorithms might pick up on.”

Additionally, he indicates that those who are using AI to create a lot of content quickly are unlikely to be rewarded.

Google Business Profile Posting Frequency

Unfortunately, this is not Mueller’s area of knowledge. His answer was a simple “no idea.”

Outdated Linkbuilding Strategies

The last two questions are devoted to asking if older methods for link building were still relevant at all. Clearly, this tickled Mueller as he largely dismissed either approach. 

“SENuke, hah, that’s a name I haven’t heard in ages, lol. Sorry. Giggle. I have thoughts on links, but people love to take things out of context to promote their link efforts / tools, so perhaps someone else will say something reasonable, or not.

“OMG, PBNs too. What is this thread even. Now I won’t say anything without a lawyer present.”

No Shortcuts To Online Riches

Of course, there is an underlying current connecting all of these questions. Mueller takes note of this as well, saying:

“Reading between the lines, it seems you want to find a short-cut to making money online.”

The truth is, there are no real shortcuts to online success these days. However, there are a lot of questionable people willing to take your money to provide tools and courses that often get you nowhere. 

“Unfortunately, there’s a long line of people trying to do the same, and some have a lot of practice. Some will even sell you tools and courses on how to make money online (and *they* will be the ones making the money, fwiw, since people pay them for the tools and courses). The good tools cost good money, and they’re not marketed towards people who just want to make money online — they’re targeted at companies who need to manage their online presence and report on progress to their leadership chain.”

At the same time, Mueller encourages individuals such as the person who started to thread to keep learning and practicing SEO:

“… learn HTML, learn a bit of programming, and go for it. 90% of the random tricks you run across won’t work, 9% of the remaining ones will burn your sites to the ground, but if you’re lucky & persistent (is that the same?), you’ll run across some things that work for you.

“If you want to go this route, accept that most – or all – of the things you build will eventually blow up, but perhaps you’ll run into some along the way that make it worthwhile.”If you want to go this route, accept that most – or all – of the things you build will eventually blow up, but perhaps you’ll run into some along the way that make it worthwhile.

“And … after some time, you might notice that actually building something of lasting value can also be intriguiing [sic], and you’ll start working on a side-project that does things in the right way, where you can put your experience to good use and avoid doing all of the slash & burn site/spam-building.”

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Yelp Announces Its “Biggest Update In Years”

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Yelp has revealed 3 new features aimed to make it easier for brands to connect with customers and to improve user trust in the brands they find on the platform. 

These three features, which include a satisfaction guarantee program, implementing AI to deliver a better search experience, and more immersive videos, make up what Yelp is called its “most significant update in years.”

Below, we will explore each new feature and when you can expect to see it for yourself:

Yelp Guaranteed

What is it?: Yelp Guaranteed is a new customer satisfaction program that guarantees up to $2,500 back if you are not happy with home improvement work done by a verified business. Specifically, the announcement says that you’’ be able to submit a claim if you have problems resolving an issue directly with the business. 

Additionally, the company says verified businesses will receive a badge and may be prioritized in future search results on the site. 

When will you see it?: This program is gradually rolling out to both users and businesses in San Francisco, New York City, Chicago, Seattle, and Washington D.C. though the announcement says they hope to expand the program nationwide soon. 

To be a part of the Yelp Guaranteed program, your business must be a Request a Quote-enabled advertiser in these industries:

  • Movers
  • Plumbers
  • HVAC
  • Contractors
  • Landscapers
  • Electricians

Yelp says it hopes to be able to include other markets in the near future.

Enhancing Yelp Search With AI and Large Language Models

What is it?: Yelp is in the process of improving its search tools to include a slew of new abilities using AI trained with Large Language Models. Through this, the company has been able to better understand search intent and deliver  more precise and personalized results,

The first wave of these AI-enabled features to be revealed includes highlighting the most relevant parts of reviews for your needs, providing search suggestions based on search intent, clickable category tags, and even a way for the site to “Surprise Me” with dining suggestions.

When will you see it?: The first wave of these AI-powered search features seems to be rolling out to users across Yelp now, though the announcement suggests you can expect to hear about more AI-led features soon.

New User Engagement Features

What is it?: Yelp is using new visual and interactive features to make its platform more engaging and encourage users to share their own opinions and reactions. It will do this by introducing new reactions, new ways to share media in reviews, and providing ideas for generating more effective and informative reviews.

Specifically, the announcement highlights these three new features:

  • You can now include high-resolution videos up to 12 seconds long along with your text reviews and uploaded pictures.
  • Yelp will now suggest topics users may want to discuss when writing a review. Such as “food,” “service,” or “ambiance.”Once a reviewer has covered these topics, Yelp will mark each topic with a green checkmark. 
  • Respond with reviews with a wider range of review reactions beyond just “Useful,” “Funny,” and “Cool.” Now, users can select from more options including “Helpful,” “Thanks,” “Love This,” and “Oh no.”

For more about Yelp’s biggest update in years, read the full announcement here.

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Explaining The 3 Types of Crawlers Google Uses To Understand The Web

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To understand and rank websites in search results, Google is constantly using tools called crawlers to find and analyze new or recently updated web pages. What may surprise you is that the search engine actually uses three different types of crawlers depending on the situation with web pages. In fact, some of these crawlers may ignore the rules used to control how these crawlers interact with your site.

In the past week, those in the SEO world were surprised by the reveal that the search engine had begun using a new crawler called the GoogleOther crawler to relieve the strain on its main crawlers. Amidst this, I noticed some asking “Google has three different crawlers? I thought it was just Googlebot (the most well-known crawler which has been used by the search engine for over a decade).”  

In reality, the company uses quite a few more than just one crawler and it would take a while to go into exactly what each one does as you can see from the list of them (from Search Engine Roundtable) below: 

However, Google recently updated a help document called “Verifying Googlebot and other Google crawlers” that breaks all these crawlers into three specific groups. 

The Three Types of Google Web Crawlers

Googlebot: The first type of crawler is easily the most well-known and recognized. Googlebots are the tools used to index pages for the company’s main search results. This always observes the rules set out in robots.txt files.

Special-case Crawlers: In some cases, Google will create crawlers for very specific functions, such as AdsBot which assesses web page quality for those running ads on the platform. Depending on the situation, this may include ignoring the rules dictated in a robots.txt file. 

User-triggered Fetchers: When a user does something that requires for the search engine to then verify information (when the Google Site Verifier is triggered by the site owner, for example), Google will use special robots dedicated to these tasks. Because this is initiated by the user to complete a specific process, these crawlers ignore robots.txt rules entirely. 

Why This Matters

Understanding how Google analyzes and processes the web can allow you to optimize your site for the best performance better. Additionally, it is important to identify the crawlers used by Google and ensure they are blocked in analytics tools or they can appear as false visits or impressions.

For more, read the full help article here.

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Twitter Makes Its Source Code Public, Here’s What You Need To Know

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Following leaks, Twitter has made its content recommendation algorithm completely available to the public – laying bare how the social network works and what sort of posts are most likely to succeed. 

Along with a lot of interesting details involving which types of content are best received, how your interactions with others affect you, and how poor grammar may hurt you, the code also includes a number of concerning details that have made human rights groups concerned. 

Let’s talk about all the most notable parts below:

Likes Count Most

Likes seem like the easiest type of interaction you can get from other users but don’t underestimate them. The code shows that likes are easily the most important type of engagement compared to retweets or replies. 

The system assigns points to each type of interaction, with each point giving a boost to a post’s visibility. In the current system, a single like gives a post 30 points. Retweets are not far behind, giving 20 points. Shockingly, replies are practically meaningless in comparison, giving just a single point for each reply. 

This means that all the conversation in the world doesn’t matter if users aren’t also liking your posts. 

Pics and Videos Are Important

Less surprisingly, the source code confirms that posts containing visual media are largely preferred over plain text. 

Linking Out Is Frowned Upon

This is another one that has been suspected for a while but has been confirmed by the source code. 

For the most part, Twitter does not want you to link users off the platform. It makes a simple type of sense. Twitter’s goal is to keep people on the app as long as possible, and each link represents a chance for users to leave the app. 

To combat this, the site largely downplays posts containing links unless they are coming from accounts that already have a lot of interaction on their posts. 

Twitter Blue Helps

Elon Musk has not been shy about his plans to make Twitter more of a pay-for-play platform through his pet project, Twitter Blue. Since its reveal, one of the touted benefits of the premium subscription is increased visibility, which is backed by the source code. 

This is not a guarantee you’ll suddenly get a ton of exposure if you sign up for Twitter Blue, though. Accounts are just given points toward their overall algorithm ranking if they are subscribed. 

Poor Spelling Costs You

For a site with the most limited options for editing posts after they go live (only available to Twitter Blue subscribers for 30 minutes after a tweet is posted), Twitter is surprisingly uptight about spelling and grammar. The source code indicates that posts with poor spelling and grammar may be demoted as a form of spam prevention.

The Controversial Stuff

Lastly, we come to the most eyebrow-raising details contained within the source code because of how Twitter appears to be handling international conflicts and vulnerable groups. 

Based on the available code, Twitter seems to be limiting the visibility of posts talking about the ongoing war in Ukraine as hate-based content. This is particularly problematic as many human aid groups have relied on social networks like Twitter to drive donations, awareness, and support.

Another hot-button topic that seems to be directly targeted by Twitter’s code are transgender individuals. Users found that several terms relating to transgender people are suppressed on the platform, particularly when sharing links to other sites containing those terms. Meanwhile, activists say that the platform is not limiting pages containing hateful terms.

Musk says part of the decision to make this source code open to the public is the hope to identify problems that can be quickly fixed by the team to improve the recommendation algorithm. As such, the code should be seen as a work in progress. Still, it is worth taking time to familiarize yourself with everything in the recent code if you drive sales for your business through Twitter.

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Google Announces 5 New Ways To Learn More About Your Search Results

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Just ahead of International Fact-Checking Day on April 2, Google announced a wave of new features intended to make it easier for users to learn more about where their information is coming from.

As the company revealed in a recent announcement, Google is introducing five new features to verify information online:

  • Expanding the “About this result” feature worldwide
  • Introducing an “About this author” section
  • Making it easier to learn about websites using the “About this page” feature
  • Providing context for top stories with “Perspectives”
  • Helping spot information gaps

Expanding the “About this result” feature worldwide

Launched in 2021, the “About this result” feature gives searchers access to additional information about the sources and websites that appear in search results. 

Though English-speaking countries have been able to find this information by clicking the three vertical dots next to most search results for a while, users in other countries or speaking other languages are just now getting access to the feature. 

Introducing an “About this author” section

Google is adding a new section to the “About this result” feature which gives information specifically about the author of the content you see. 

At the time, it is unclear exactly where Google will be gathering this information, but it is worth keeping an eye on as the feature rolls out – especially if your site publishes blog content.

Making it easier to learn about websites using the “About this page” feature

Google is adding a new way to access the “About this page” feature, which details information about a webpage similar to the “About this result” feature.

Now, you can learn more about a page by typing the URL of a site into Google’s search. The following search results will include information from the “About this page” feature at the top of the page. 

Here, you’ll see information about how the site describes itself and what others across the web have said about the site. 

Providing context for top stories with “Perspectives”

The Perspectives carousel aims to provide additional context around Top Stories by sharing helpful insights from journalists and other experts.

The feature has been in testing since 2022, but Google says it will be widely available in the coming days. 

Helping spot information gaps

When Google is unable to confidently provide information about a topic – either because there are few good sources available or because the information is changing quickly around that topic – the search engine will display a content warning with the search results it provides. 

To learn more about these new features, read the complete announcement from Google here.

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LinkedIn Launches 4 New Features For Businesses

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LinkedIn revealed a slew of new features designed exclusively for businesses this week, including content creation, new ways to engage with other companies, and easier ways to have live discussions with others.

Let’s look at all the new features in a bit more detail:

Improved Post Scheduling

Though LinkedIn has offered the ability for regular users to schedule posts ahead of time since late 2022, the feature has not been available to business pages until now. 

Now, business pages can create and schedule posts up to three months ahead of time. Not only does this make it ensure you’ll be delivering steady content to your users, it gives you the chance to prepare a content calendar ahead of time to be more considerate of what type of content you are posting and when. 

While the feature is currently only available to desktop users, LinkedIn says it will be coming to mobile apps soon.

First-Party Audio Events

LinkedIn is rolling out a new, built-in way to hold live audio events on the platform. This means you’ll be able to host audio-based discussions with your followers and other experts in the field without needing to use third-party external apps. 

While hosts will have control over the discussion and who gets to speak, users will be able to engage with the conversation using emojis or requesting to speak in the chat.

Automated Job Postings

LinkedIn has created a way for small businesses with under 1,000 employees to automatically create and share job postings.

Once activated, the feature generates and shares an open role job posting as a pre-scheduled post which can be edited after it is posted.

However, the announcement says that the feature will not be available for what are vaguely described as “basic jobs.”

Follow Other Pages From Your Page

LinkedIn Pages can now start following other Pages, allowing you to have B2B conversations without necessarily going through a personal LinkedIn account. Additionally, this makes it easier to find conversations relevant to your field happening across the platform.

All of these new features aim to expand the functionality of business Pages and make it easier to engage with your audience. By using these, you’ll be able to find new connections, foster better relationships with leads, and be able to become an authority in your field faster.

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