Tag Archive for: SEO

The Comprehensive Guide To Unnatural Links and Their Penalties

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Have you received an unnatural link penalty from Google? Are you worried about getting one? Or maybe you are just curious what constitutes an unnatural link. The answers out there are often woefully incomplete, or contradictory to other reputable sources out there.

It can sometimes feel like every different major SEO news source has their own exact definition of unnatural links, and sometimes they aren’t even that consistent. The problem just gets worse as these varying definitions are then interpreted by other writers trying to offer tips on how to recover from the penalties many have received.

If we can’t agree on a singular definition to unnatural links, how are we supposed to agree on a united way to deal with the penalties? All the confusion does is lead many site owners trying to get their site back on track down yet another wrong path.

Well, Search Engine Journal’s Pratik Dholakiya undertook the mammoth task of condensing all the information anyone could ever need to know about unnatural links and the penalties that come from them all into one informative article. From the basic information of how unnatural penalties became a huge problem for the SEO community and a singular definition for unnatural links, all the way to the secret tips many professionals haven’t been sharing, everything you need to find is there.

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Matt Cutts Warns Against Taking Google Patents Too Seriously

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Another day, another Matt Cutts Google Webmaster Help video to talk about. This recent one deals with how SEO professionals pay close attention to any new Google patent that is remotely related to Search or Search Quality terms, and then speculate until some believe some very incorrect ideas about how Google is operating.

Cutts was asked what the latest SEO misconception he would “like to put to rest” and you could almost see the relief in his eyes as Cutts began explaining that patents aren’t necessarily put into practice.

“Just because a patent issues that has somebody’s name on it or someone who works at search quality or someone who works at Google, that doesn’t necessarily mean we are using that patent at that moment,” Cutts explained. “Sometimes you will see speculation Google had a patent where they mentioned using the length of time that a domain was registered. That doesn’t mean that we are necessarily doing that, it just means that mechanism is patented.”

Basically, there is a practice of SEO professionals, especially bloggers and writers, to speculate based on patents they see have been filed, and this can grow to offering tips and suggestions about how to run your website based on speculation stemming from a patent that isn’t in use, which all comes together to create some widespread misinformation.

For example, consider the speculation that comes every time Apple files patents for future phones. While they’ve recently had trouble with leaking physical prototypes in various ways, in the past, Apple kept their secrets well guarded, and the speculation based on their patents were often outlandish, and at best completely wrong.

That doesn’t mean you can’t learn and make predictions based on patents, especially if you see indicators that it has been implemented, but it is important to take every patent with a grain of salt. While Google has created the mechanisms for these patents, unless you see evidence, they probably aren’t worth getting worked up over.

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The 5 Most Basic SEO Mistakes

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While quality SEO is a complex, time-consuming job, there are many types of SEO that any site owner can do. There are also a lot of basic mistakes that site owners regularly make while trying to optimize their own page.

To help prevent these easily corrected mistakes, Matt Cutts, Google’s head of their Webspam team, devoted one of his recent YouTube videos (which you can watch below) to identifying the five most basic SEO mistakes anyone can make.

1) Not Making Your Site Crawlable – According to Cutts, the most common mistake “by volume” is simply not making Google able to crawl your site, or not even having a domain to begin with.

The way Google learns about sites is through web “crawlers” that index pages by following links. If you don’t provide links allowing Google’s bots to find your site, it won’t know what is there. If you can’t reach content by clicking normal links on the page in a text browser, it might as well not exist to Google.

2) Not Using Words People Are Searching For – Google also tries to connect people with the most relevant information for the exact search they used. If someone searches “how high is Mount Everest,” they will be connected with a site using those exact words on a page before they will be suggested a page using just “Mount Everest elevation.”

My favorite example Cutts uses of this is a restaurant’s website, mainly because it seems many restaurants have very minimal websites that are insanely in need of optimization and a bit of a design overhaul. When people look for a restaurant to eat, they search for a couple of things, mainly the location, menu, and hours. If the page has those listed in plain text, Google will index that information and direct more people to the site, than those with PDF menus or no information at all.

3) Focusing On Link Building – One of the biggest buzzwords in SEO is link building. It is one of the oldest strategies, and it is constantly tweaked by Google’s algorithms to keep it in the news regularly, but it may actually be dragging you down.

When people think link building, they cut off many other ideas and marketing options which will equally boost your site. Cutts suggests instead to focus on general marketing. If you make your website more well-known and respected within your community, you will attract real people, which will bring organic links which are much more respected by the search engines.

4) Bad Titles and Descriptions – Many people neglect their titles and descriptions assuming they will either be automatically filled in, or won’t matter in the long run. If your website says “untitled” in the title bar, it will also say “untitled” in a bookmarks folder as well as actual search results. Now ask yourself, would you click on a website without a title?

Similarly, the descriptions for webpages are often blank or copy and pasted straight from the page with no context. Your description should be enticing people to want to click on your page, as well as showing that you have the answer to the question they are searching for. If people can build entire followings around 140 character tweets, you should be able to make someone want to click your page with a 160 character description.

5) Not Using Webmaster Resources – This problem can only be born out of ignorance or laziness. There are countless SEO resources available out there, and most of them are free. The best resources anyone can turn too are the Webmaster Tools and Guidelines that Google offers, but you shouldn’t just stick to those either. There are blogs, webinars, videos, and forums all happy to teach you SEO, you just have to use them. If you’re reading this however, you probably don’t have this problem.

Conclusion

The most common SEO problems, according to Cutts, are also the most simple problems imaginable. There are resources available that will help you fix all your basic SEO problems, and you’ll learn more and get better through finding them and practicing. If you’re currently dealing with trying to learn how to make your site crawlable, you have a long way to go, but if you just keep working at it, you’ll be an SEO pro eventually.

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Diagnosing Your Site After A Manual Penalty

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Help!

Google has been getting some bad press lately surrounding their penalty notices. Their notices are notoriously vague, and this has come to the surface of the topic after the BBC received an “unnatural link” warning last month due to links pointing to a single page on the site, and Mozilla was notified of a “manual” penalty this week because Google identified a single page of spam on their site.

In both of those cases, the penalties were only applied on the individual pages in question, but that information wasn’t included in the notices, which makes for obvious concern. These cases also pinpoint one of the biggest issues with issuing notices without specifically identifying to problem for the site owners. With millions of pages of content, trying to identify the problem pages would be a needle-in-the-haystack situation.

Many have been concerned about the ambiguous notices, and Google has said they will work to improve their transparency, but what do you do if you get a notice that says you have been penalized but doesn’t tell you exactly where the problem is? Matt Cutts, head of Google’s web spam team, says you should start at Google’s webmaster help forum.

If help can’t be found in the webmaster help forums, Cutts says filing a reconsideration request could result in being given more information and possibly advice, though he concedes  “we don’t have the resources to have a one-on-one conversation with every single webmaster.”

This is notable, because many believed in the past that filing a reconsideration request after a penalty was a one-time attempt to restore your site’s name. Many speculated that Google would not be keen to reviewing repeated requests and to only file for reconsideration once the site master is sure they have solved the issues. According to Cutts, this doesn’t seem to be the case.

Telling site owners to turn to a forum or file requests where they might be given extra information doesn’t seem like very consistent advice for trying to overcome a penalty. Luckily, there are some other solutions for investigating what part of your site is causing all the problems. Danny Sullivan works through some other ways you can try to diagnose your site at Search Engine Land.

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Who Is To Blame For A Failed SEO Campaign?

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When things go wrong with an SEO campaign, it puts everyone involved in a tricky position. The first step is obviously to figure out what happened and who is responsible in order to fix the problem, but pointing out who is responsible for failure can hurt egos and business relationships if not handled right.

The most problematic situation is when a client is at fault, which is indeed possible. The customer is always right may be a good philosophy to live by in many cases, but it isn’t actually all that true when it comes to implementation. This is especially true when you are working with someone not all that informed about SEO.

Some SEOs will try to cut out the client, but that hurts the campaign as well. Instead, the best option is making sure to educate clients about the process in order to avoid issues, though that obviously can’t keep all problems from popping up. If one does arise, it is your job to talk the issue through with your client. While it may be their fault for not following through on a responsibility, it is equally likely you are also responsible due to a failure of communication.

Amanda DiSilvestro suggested a few ways clients can end up bringing down an SEO campaign, as well as how Search Engines and SEOs themselves can derail your progress. The most common issues for clients include:

  • Failing to Change – Many times, SEOs will suggest changes to make onpage to optimize a website, and often it will mean tweaking content to include keywords or possibly editing a meta tag. Clients are often very protective of their content however, and sometimes ignore these suggestions. In this case, the SEO has done their job, but if the client isn’t willing to cooperate, there is little the expert can do.
  • Failing to Plan as a Group – When SEOs aren’t confident in their client’s understanding of optimization, they sometimes begin to ignore the client all together. But, even if a client doesn’t want to be very hands on with the campaign, they almost certainly had goals in mind when they hired the pros, and those goals should be included in the plan for optimization. If a client tries to avoid being a part of the SEO process, including reading the regular reports, there will be a schism between the SEO expert and the company, which will likely splinter the campaign and weaken it.
  • Giving Up Too Early – Too many potential clients come to SEO agencies wanting quick fixes. No matter how earnestly you try to explain that optimization is a slow process, if the client doesn’t comprehend how long it will actually take, they are likely to get frustrated and shut the whole thing down before they really had a chance to reap rewards. There is little SEOs can do here except try to really communicate about time estimates and benchmarks you expect to hit, or just refusing clients that refuse to understand there is no way to get to the number one spot on Google overnight.

Now, we all know clients aren’t always the problem. In fact, it is usually the professional that ends up torpedoing the whole campaign. SEO firms and experts have the power in the campaign, and it is a tough balancing act to get everything on a site working as well as it can to impress the search engines. There are endless reasons a campaign may not work, but unfortunately the most common all stem from just plain bad practices.

  • Going Black Hat – It seems everyone writing about SEO knows how blatantly terrible an idea black hat practices are, but yet there is are never-ending “optimization” services available that use keyword stuffing, duplicate content, cloaking, shady link building  and several other bad practices that Google already knows to look out for. Sure these services might get a site good rankings initially, but it won’t be long at all before they sink under the weight of penalties.
  • Poor Communication – Just as it was said above, even when the client is at fault, the SEO is sometimes responsible for not explaining the process or keeping the client in the loop. SEO work is a partnership, no matter how independent you may be. The client relies on you to inform them about this unique field and help them make informed decisions. If you aren’t communicating and they make a mistake it is your fault. Similarly, if you make a decision without consulting the company you are working with and they don’t like it, you have no excuse.
  • Laziness – When it all comes down to it, a lot of SEO is maintaining and tweaking things to make a site the most efficient possible at signaling to search engines. Experts can get lazy too, but when a site starts under-performing because you haven’t been paying it the attention it deserves, there is no one to blame but yourself. The solution to this one is obvious. Drink a coffee, get up, and do the work clients are expecting of you.

While these categories cover many mistakes made in SEO, there are also innocent problems like misreading a market, and simply putting your faith in the wrong type of campaign.

No one likes having the finger pointed at them when things fall apart, but it is important to honestly assess who is responsible for the faults.

A bruised ego may sting for a little, but if you are the client can put that aside and focus on the good of the site, you can use the understandings gained about what went wrong to repair SEO mistakes and bad habits. With those lessons under your wing, soon you’re site will be performing as you would like it to.

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How To Avoid A Penalty From The New Penguin Update

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Image Courtesy of Martin Pettitt

Image Courtesy of Martin Pettitt

The entire SEO community is bracing themselves. A new Google Penguin update should be here any time, and it is looking like it will be quite a big deal. Supposedly it will be much more brutal than the already merciless update that came last April.

Judging from what we already know about Penguin, there are some ways to prepare yourself and all of your sites to make sure you don’t get hit by the first wave of penalties. Plus, if you follow these suggestions from Marcela De Vivo, you’ll be improving your SEO all around.

  1. Monthly Link Audits – Knowledge is power, and audits give you a lot of knowledge. Start with the backlinks and get a baseline. Find out how may high quality and low quality links you have. Who are these links connecting to? If there are spammy links, work to have them removed. You can choose from a huge selection of audit tools to make the process easy, and you will always know how your link profile is doing.
  2. Anchor Density – A popular way to try to cheat search engines is cranking up anchor density for money terms, and Penguin already penalizes those that do it too much. There is a good chance they will get stricter on their anchor density guidelines, so it is important to keep an eye out. You want to be under 15% for the money term. Any higher is risking penalties when the new Penguin update arrives.
  3. Link Ratios – Links are all about finding the right balance. Google talks about Earned vs. Unearned links, and when they do that they mean Images vs Mentions or Text, Sitewide Ratios, Deep Link Profiles, etc. De Vivo breaks down the categories a little more, but the main idea is to keep a good balance between them all.
  4. Use Your Webmaster Tools – For every siteowner who thinks this is obvious is another siteowner who doesn’t know what Webmaster Tools is or how to monitor it. This is the best line between you and Google, and watching the links Google displays in your account can help identify problematic links as well as keeping you informed as to how they are effecting your rankings. There are numerous problems that Webmaster Tools can inform you of, you just have to look.
  5. Don’t Do Spammy Link Building – This one is the most obvious out of all of these, but it seems no amount of telling site owners to keep away from this practice will ever stop the problem. If something sounds too good to be true in SEO, IT IS. If you can’t identify spammy links, don’t do the work yourself. Google will penalize you if it hasn’t already, and the money you spent on those links wil be wasted.

Google Penguin isn’t the bad guy, nor is it the authoritarian figure not letting anyone have fun. Google’s spam fighting efforts are keeping our browsing running smoothly, and the “innocent” people affected by these changes are participating in questionable tactics. Read Google’s best practices, and follow them. If you are taking proper care of your site and following Google’s rules, the new Penguin update won’t feel near as scary.

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The Difference Between Penguin and Unnatural Links Penalties

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Image Courtesy of Wikipedia Commons

Image Courtesy of Wikipedia Commons

With all of the different ways Google can penalize you these days, it is easy to get confused about what you need to do to fix your mistakes. Between Penguin, Panda, Unnatural Link Penalties, and Manual Penalties, there are more ways to get in trouble than ever.

Google’s increasing strictness is far from a bad thing, but it is also getting increasingly complex which makes for confusion when trying to bounce back from a mistake.

Marie Haynes knows just how confusing it can be. She has been working in SEO and writing for SEOMoz for years, but even she got confused when trying to help someone with what she thought was a Penguin-related penalty. She then saw another respected writer make the same mistake in a recent article but confusing unnatural links penalties with Panda.

It seems we need to go to the root of these issues and break down what each of these different penalties are and how they are different from each other.

The Penguin Algorithm came about last April as a algorithm change aimed at fighting webspam, which explains the initial title “The Webspam Algorithm” and it mainly targeted sites participating in link schemes and other questionable linking practices, though it also looked for indications of keyword stuffing.

The Penguin Algorithm isn’t to be confused with an Unnatural Link Penalty. The main difference is that Unnatural Links Penalties are manually taken against you rather than by an automated algorithm. They mainly place these algorithms when they believe a site is attempting to manipulate search engine results through the creation of links. The real question is what causes Google to investigate your site.

It is widely believed that filing a spam report will flag a site for manual review, but others have guessed that Google monitors more cutthroat niches such as “payday loans” or casino sites and consistently manually checks for unnatural links. Thanks to Google’s secrecy, we may never know exactly what makes Google personally examine a site.

So what is the main difference between Penguin and Unnatural Links Penalties? It really all comes down to the different way algorithms act compared to penalties taken by a living breathing person. Algorithms view all sites the same and is effective almost immediately. All sites hit by an algorithmic penalty will see the damage within the day of the algorithm update. Manual penalties on the other hand are being placed against sites at all times, and can be appealed more easily than an algorithmic penalty.

You can always recover from any of these penalties with effort, as Marie Haynes shows in her article, but you have to clean up your page and your methods. SEOs can’t get away with participating in link schemes or engaging other black hat techniques anymore, and there is no way to cheat the search engines anymore.

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Knowing What SEO Risks Are Worth Taking

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Every successful business or person has had to take risks to get where they are, but they normally downplay the stress and preparation that are involved in taking those leaps. It is natural to be worried, but with the proper forethought and preparation taking risks doesn’t have to be so scary.

The very nature of taking risks is not knowing if it will pay off, but if you listen for the patterns in others’ stories, you can see what risks are more likely to work out well. There are risks worth taking, and risks not worth taking. While you can plan all you want, sometimes it is best to just take a leap and see how it works out, while minimizing losses if it all goes belly up.

Amanda DiSilvestro has enough history in SEO to be able to make some pretty good guesses on what type of risks will benefit you and which are more likely to burn you. Saying yes to smart risks is the only way to get where you want to be.

One smart risk that worries many is hiring a writer with no SEO experience. Our field is so complex that it is easy to assume a writer without any experience would be able to learn fast enough to be a competent voice in SEO, let alone a writer that can take SEO principles and write about other topics accordingly. While writing for SEO is quite different from journalism or creative writing there is a good chance that any good writer you hire will be able to learn the basics of SEO fast enough to help you out.

Another common hiring fear many have is hiring a social media expert because it is so new, and so many people think they are a social media “expert” because they have a Facebook, and tweet all the time. This doesn’t mean hiring a social media expert is bad for your business, it just means your hiring process will have to take some extra effort to vet out the unqualified applicants. If your applicant doesn’t understand how social media and business function together, they aren’t an “expert” and they are more likely to cause a scandal than promote your brand’s image.

There is no path to success that doesn’t involve risks, but it shouldn’t feel like you are gambling. You should be informed enough to avoid the huge obvious problems, and the small bumps are fixable. Maybe one strategy won’t work, but every company has setbacks.

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Stop Doing These Things, Seriously

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SEO experts are always happy to tell you how to improve your website, and maybe get some more conversions while your at it, but you don’t tend to hear much about what people are doing wrong. Maybe the SEO community is more positive than I’ve ever noticed, but we tend to prefer telling you what you can do better to telling you how you’re messing up.

Well today we’re going to change that, with some help from Inessa Bokhan. Sometimes it is just easier to tell people what not to do, and quickly put an end to these bad practices. She chose 17 of the most common mistakes website owners have been making for years, and I’m highlighting the worst offenders here.

One of the worst crimes you can commit as a site manager or content creator is ignoring your readers. It is so common for blog posts to go up, and the author to just vanish afterwords having moved onto new ground, even when readers are asking questions in the comments. Why would you just leave them hanging?

Creating content isn’t the whole process. We create content because Google likes it, yes, but you should also just be trying to attract real people with interesting information and a great site. Once you have those people on your site, you should be trying to keep them around as much as possible, and the best way to do that is simply interacting with them. Answer their questions, cement your reputation, and help foster a dialogue.

Another “sin” which personally drives me crazy is the constant use of registration when it isn’t necessary. There are so many times I’ve tried to read a random article, look at a picture, or register in order to leave a comment. The ability to register through Facebook or Twitter eases this problem as it doesn’t feel like such an invasion of privacy, but why would any web owner expect me to give them my private information just to see their content?

Some website owners just can’t help but turn off their “sell” switch, and “hide” advertising throughout their content.This can come in many forms, such as misleading links making you think you are on your way to a nice concise article, only to end up being offered a webinar, e-book, or even paid consulting.

As Bokhan points out, misleading links won’t even help if you have a pay-per-click campaign. Your audience will just leave. There are also those that simply break up their content with ads for those types of resources. This is a better solution than misdirection, but it is a personal annoyance to me to be distracted or have my train of thought misdirected with irrelevant paragraphs with similar formatting suddenly selling me a product.

These all lead me to the biggest mistake any website can make: lying to their customers. On the web, your customers make you or break you. Google is refined enough now that they can even identify when you are lying to your customers, and they will too. The worst case scenario is customers see through your lies immediately, and you go nowhere. The worst case is you temporarily fool them, are found out, and your reputation is destroyed through social media and forums.

Every business should be putting their customers above all else, and this is especially true on the internet where one bad customer interaction can lead to a fiasco.

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What To Do After Your Manual Penalty Is Removed

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Here’s a theoretical scenario: You’ve been hit with a manual penalty from Google. You take all the time and effort it takes to complete a link audit and remove all the bad links you’ve accumulated, and made sure your link profile doesn’t look questionable to Google’s eyes. You resubmit, but even after weeks your website is still flat-lining. What the heck?

As it turns out, that link audit and resubmission process was only half the battle. Google does use over 200 different signals to determine ranking, but links are still the heavyweights in the arena. Now think back to all those unnatural links you just removed. Often, those “bad” links were some of the most powerful in your profile, and you don’t have anything healthy replacing them.

I have some bad news. If you got hit with a manual penalty, you most likely used questionable or downright spammy methods to climb the rankings before, and that doesn’t cut it anymore. There is a way to recover, but it takes basically restarting your SEO process to get your site back in the rankings, and this time you can’t take short cuts.

Search Engine Watch suggests a four step process to getting your sites ranking again, but if you loved the spammy old ways of the web, these steps may seem counter-intuitive or just boring and difficult. Unfortunately for you if you feel that way, there aren’t many other options, and there will be less the more refined Google gets. Chuck Price put it best when he said, “adhering to the webmaster guidelines is no longer a “suggested” course of action, it is required.”

The four-step process will help you clean house on all the remnants of less savory SEO methods, and make your site look as clean and reputable as it should. Don’t try to toe the line again or take advantage of any loophole you find. You only really get one chance to come back after a manual penalty. If you get hurt again, it will be nearly impossible to fix everything.

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