Social Media’s Advantage Over Email Marketing

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Recently, I wrote about the dangers of trusting the wrong, essentially superficial, metrics when diagnosing your social media strategy. Today, let’s talk specifically about the great battle of social media vs. email marketing.

Errol Apostolopoulos reports for BostInno that “unique impressions delivered via Facebook’s sponsored posts average out to be 18x more cost-effective than those delivered via traditional email acquisition methods.” When you add in that you can use standard posts to reach a wider, if less concentrated, audience, Facebook, and other social media sites, really set themselves apart. 

Does this mean you should completely forsake your old pal email marketing? Heck no. It still has an important role to play. Pairing email and social media can lower your cost per acquisition on both platforms. 

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Bring Relevance To Your Metrics

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Is your social media marketing strategy relying on so-called “vanity metrics”? Pageviews, Twitter followers, Facebook likes and even conversion rates fall under that umbrella, as Ivory Madison reports for Harvard Business Review.

Instead, you should be relying on “actionable metrics”. Relevant revenue, sales volume, customer retention and relevant growth are counted on here. To determine your success in these areas, you simply need to compare your company’s results with the involvement in social media in certain projects.

At the core of any good metric is a clear cause and effect. You should be able to translate the actions taken on social media and translate them directly into the success of your business.

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Nonprofits Social Media Model Could Improve Your Own [INFOGRAPHIC]

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In 2012, even nonprofits were utilizing social media. MDG Advertising looked into this developing trend and found that the inclusion of social media marketing meant more exposure and more donations for these organizations, as reported by The Huffington Post.

The innovation of ‘Giving Tuesday’, which grew over social media, is a glowing example of what is possible when online marketing is utilized properly. The model used by nonprofits is not revolutionary. Rather, it is simply a testament to why putting the time and effort into social media marketing is necessary.

While you browse the included infographic, think about how you can increase your conversions through a better social media strategy.

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Online Marketing Predictions for 2013

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As with any business, you not only need to keep up with current trends and updates in online marketing, but you also need to be looking ahead to attempt to predict some of the changes ahead.

To help with this task, Business2Community presents their predictions for the 2013 landscape of social media and search engine marketing. If you’ve stayed current with the trends of the past year, there aren’t any big surprises here. But, it’s nice to see a succinct list of things to keep an eye out for in the coming year.

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Facebook’s ‘Nearby’ Expands Reach

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I’ve always thought that the ‘Nearby’ feature of Facebook was fairly pointless. Evidently, the folks at Facebook agreed to an extent and have found a way to improve the feature and turn it into a “search and discovery tool”.

In addition to seeing where your friends have checked-in, you’ll be able to see businesses that are close to you, which actually makes the name ‘Nearby’ make much more sense.

If you’re a business owner, this is fantastic news as it creates a new way to bring in customers. ‘Nearby’ draws from the Facebook database, however, so you’ll not only need to have a page for your business, but you’ll also want to make sure it is updated and has an established audience.

This incarnation of ‘Nearby’ will start out solely as a mobile feature and, honestly, probably works better that way. Be sure to read Search Engine Land’s article on the subject to get specific advice from Facebook about how to maximize your page’s visibility through ‘Nearby’.

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Stand Out Online With A Personalized Touch

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When it comes to social media marketing, everyone is looking for ways to separate themselves from the crowd. Courtney Seiter, of Marketing Land, suggests personalizing aspects of your online profile to help connect with your audience.

Many of her suggestions won’t take up too much of your time and will keep your fans and followers coming back. It’s definitely worth a read.

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Properly Evaluating Ad Channel Performance

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It’s easy to get caught taking metrics at face value and not really interpreting what they mean. Benny Blum, for Search Engine Land, makes a valuable point about how time affects how you value your channels’ performances. You have to be wary of making changes too soon and effectively destroying what would have eventually been a great platform.

Obviously, there are difficult choices to make about where to allocate your ad budget across options like PPC, email, social media and organic search. However, if you looking at your click and conversion rates over an optimal amount of time, you might be overreacting to perceived underperformance.

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Tips For Job Seekers Using Social Media

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I’ve discussed ways to use social media in your job search before. Not surprisingly, the tips for creating a successful social media profile for job seekers are not so different from the tips for small business owners.

Jane Turkewitz has a list of suggestions at iMediaConnection, but I’ll summarize for you here.

Just like a small business owner, job seekers should use Facebook and Twitter to make themselves sound like an expert. Be a part of the conversation and maybe someone will take notice. Also, target the people you want to be in business with, in this case, the people you want to work for and track their social media activity. Chances are, they’ll post something about job openings.

Don’t be desperate and overbearing. Your message gets glossed over if people are bombarded with it and you alienate the people you are trying to reach. Also, make sure you have contact info posted on your profiles so interested parties can easily reach you.

You should always remember that you can’t expect social media to find a job for you. You can’t simply tweet out a link to your resume, then sit back and wait. You have to be proactive, but social media can be a great tool for your arsenal.

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Don’t Let Social Media Ruin Your Rep

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Maintaining an entertaining and engaging social media presence can be great for your business. Unfortunately, there are a lot of potential missteps that can also severely hurt your business.

Lewis Howes has a full list of what to avoid on social media at Entrepreneur, but here are the highlights.

Mostly, just use common sense. Post things that are interesting and grab people’s attention, but never even flirt with the line and post possibly objectionable or offensive material. The idea is not to alienate any portion of your audience. That includes staying out of possibly damaging photos.

Basically, once you connect your business to your social media profile, it is no longer yours for personal use. You are representing your business and your brand, so be smart and conduct yourself as you would with your most important clients watching.

Also, be active. Reply to those that take the time to reach out to you and reach out to others. Give credit, comment, promote and generally be a part of the social media scene. Your profile isn’t attracting anyone just sitting there, it has to be doing something.

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App Center Could Soon Allow Ads

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Facebook recently made it possible for users to search specifically in its App Center. You can search by an app’s title or by generic keyword. Josh Constine of TechCrunch suggests that this could open the door for ads within the App Center.

Though there is currently no results page, just a drop down menu after a search, Facebook could easily add sponsored results similar to what Google has already been doing with AdWords. Ads for apps related to the user’s search could appear at the top of the current drop down format, or as full-on entries in a results page.

App Center is not only set-up for ads to easily be included, but it also already has the audience. After only 2 months of operation, it boasted more than 150-million monthly users and that number was up to 220-million at the beginning of October.

App Center has “qualified leads, ample traffic, a model proven by Google, and a huge base of developers/advertisers”. All that’s left is to actually make the ads a reality. 

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