Tag Archive for: Bing

Has The New Bing Search Taken Any Search Share From Google?

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Bing made quite the splash six months ago, with the launch of its new AI-powered search experience using Bing Chat. New data, which Microsoft disputes, suggests the search experience may have failed to make much of a lasting impression.

According to the latest report from StatCounter, Bing saw a short boost to their share of the search market that peaked in March at 6.61% (about a month after the launch of the new search experience). However, the current rate (6.47%) is only a little above the search share (6.35%) at the launch of the new search experience in February.

Even worse, Bing actually consistently received a higher share of the search market throughout 2022, with a high of 7.82% in November.

Is The Data Accurate?

StatCounter has been considered a reliable analyst of search engine traffic and market share, often cited by major news publications. 

Microsoft, on the other hand, has often disputed their findings – just as they did with this report.

In a statement, a Microsoft representative told The Wall Street Journal that “third-party data companies aren’t measuring all the people who are going directly to Bing’s chat page.”

Microsoft Corporate VP Yusuf Mehdi also claimed that “we’ve made more progress in the last six months than we have in the previous decade or two combined.”

While Bing may argue a small percentage of searches do not get included in StatCounter’s numbers, ultimately these users would have a minimal effect on most analysis. The search engine has always struggled to gain ground behind Google, and it is looking like its implementation of AI has done little to help,

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New AI Features Are Coming To Bing For Mobile Devices

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Microsoft is overhauling its Bing search engine’s mobile experience with new features, better formatting, and integration with mobile apps for Skype and Edge.

The news came from Microsoft’s Global Head of Marketing, Divya Kumar, who showcased the new mobile experience and upcoming features in a blog post. 

Previewed Features Are Arriving This Week

First, Kumar announced that several features previewed in May will be launched over the next week. These features include:

  • Richer video experience on mobile and desktop
  • Knowledge Cards
  • Including graphs in search results
  • Improved Formatting
  • Better social sharing abilities

Along with these updates, Kumar says that chat history will be coming to desktop over the next week after already arriving on mobile. To access your chat history, hit the clock icon in the top right of an existing chat.

New Updates To Bing

The bulk of the announcement is dedicated to highlighting upcoming features for users on mobile devices.

For starters, Microsoft is premiering a Bing Chat widget that can be directly added to iOS or Android home screens – launching the new Bing Chat tools will always be possible with just a tap.

Additionally, Divya Kumar says that Bing is implementing the ability to continue a conversation across different platforms if you are signed in. For example, a user might start a conversation on desktop, but they will be able to pick up where they left off if they decide to move to a mobile device. 

Microsoft is also working to improve language support for non-English users with better voice input.

Third-Party App Integration

Microsoft has integrated its AI tools into its mobile keyboard app, SwiftKey to make drafting new messages efficient and intuitive.

Additionally, the company is bringing  Bing’s AI abilities to Skype by making the new Bing experience available from within any group chat. Just tag Bing in the chat to access the tools. 

Why It Matters

Bing has been pushing to change its status as a search engine through its diverse AI tools and major updates to all of its services. According to the announcement, it seems to be working.

The company says it is seeing 8x the number of daily downloads since it launched the new AI-assisted Bing and they expect to see further growth as they develop these tools and products further.

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Microsoft Progress Report Shows Promising Signs For New AI-Powered Bing Experience

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Even though the new AI-powered Bing search experience is rolling out to a limited number of users, Microsoft says it is seeing record-setting growth and engagement that may indicate a big shift is coming to the search landscape. 

Though Microsoft is still only receiving a single-digit percentage of overall search volume, these early numbers could be a sign that Google might finally have a real challenger as the new AI-powered Bing and Edge browsing experience become more widely available. 

Additionally, Microsoft reports it is now seeing more than 100 million daily active users – with around a third of those users being entirely new to Bing. 

Importantly, Microsoft says users are returning to Bing more often each day thanks to expanded uses of the Edge browser and improvements to Bing’s search result relevance.

Microsoft reported that around a third of the users with access to the AI-powered search experience are using the Chat feature every day for a wide variety of tasks including search, content creation, and more. 

While the new AI-powered search experience is likely driving much of this increased engagement and usage, long-term data shows that use of the Edge browser has also been steadily growing over the past two years.

Additionally, Microsoft says the implementation of AI-assisted search has significantly improved the relevance of search results, saying: “The second factor driving trial and usage is that our core web search ranking has taken several significant jumps in relevancy due to the introduction of the Prometheus model so our Bing search quality is at an all-time high.” 

As we are in the early days of Bing’s new AI-powered search and browser experience, it will be interesting to see whether this growth continues – especially once Google’s AI-powered tools begin to develop. 

For more, read the full report from Microsoft here.

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Bing Is Limiting Its AI Following Rocky Rollout

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After an… interesting rollout, Bing is making some changes to its much-talked-about AI chatbot. As the company announced yesterday afternoon, Bing will limit users to 50 questions per day and 5 questions per session to rein in the new system. 

Since its rollout, users have been sharing examples of the chatbot, created in a partnership with OpenAI, getting up to all sorts of bad behavior. Some of the most notable include gaslighting users about the year, committing accidental racism, and even trying to blackmail a user by threatening to release personal information.

Early AI Chatbots “Somewhat Broken”

Addressing the situation in a tweet thread, OpenAI CEO Sam Altman admitted that the current AI tools are “somewhat broken” but stressed the importance of letting the world see and influence these early stages to help “get it right” down the line. 

“We think showing these tools to the world early, while still somewhat broken, is critical if we are going to have sufficient input and repeated efforts to get it right. the level of individual empowerment coming is wonderful, but not without serious challenges.”

At the same time, Altman says it is important to regulate these tools while they are more bark than bite, saying “we are potentially not that far away from potentially scary ones.”

What Bing Is Changing

Bing is limiting chat sessions to 50 chat “turns” or questions a day, with each session being limited to 5 “turns”. Specifically, Microsoft defined a turn as a complete exchange including a question from a user and a reply. 

“Our data has shown that the vast majority of you find the answers you’re looking for within 5 turns and that only ~1% of chat conversations have 50+ messages. After a chat session hits 5 turns, you will be prompted to start a new topic. At the end of each chat session, context needs to be cleared so the model won’t get confused. Just click on the broom icon to the left of the search box for a fresh start.”

For more, read the announcement from Bing here. 

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Microsoft Reveals Their New AI-Powered Search Engine That’s “Stronger Than ChatGPT”

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In a closed-door presentation at the Microsoft offices, the company revealed it would be integrating ChatGPT’s AI capabilities into Bing and Microsoft web browsers. 

Introducing the new feature, Microsoft CEO reportedly told event attendees that “this technology is going to reshape pretty much every software category.”

Billed as “your AI-powered copilot for the web”, the new feature unites information from Bing with capabilities from Edge web browser and artificial intelligence. Together, users can turn to AI features to get direct answers to questions, find information in more effective ways, and recontextualize the content they find.

According to Nadella, search engines currently fail to deliver the most efficient experience up to 40% of the time, causing users to click on search results and immediately click back to search results. 

With these new capabilities, Microsoft hopes to change that radically.

How It Works

The new AI-powered Bing uses a next-generation language model from OpenAI (the creators of ChatGPT) which is reportedly even more powerful than ChatGPT.

Additionally, Microsoft is using a new model to improve the relevance of answers and keep them up to date. 

Nadella says this AI model has already been applied to Bing’s core search algorithm, causing the biggest jump in search relevance ever. 

The centerpiece of the new experience is an expanded search box that allows users to input up to 1,000 characters and a chatbot that allows users to interact with Bing in conversational language. 

Notably, this means the search engine will be able to easily follow up on previous searches and provide greater context or translate information into more understandable formats.

For example, the company demonstrated the AI’s capabilities by quickly summarizing a 15-page PDF with a single click or translating a piece of code into another programming language.

Try It Yourself

The new search experience is seeing a limited preview release on desktop devices. Starting today, anyone can try out the new experience by visiting Bing.com and conducting a series of sample searches. 

However, the feature is expected to see a complete release and mobile version soon. 

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Bing Adds Coupons and Active Promotions To Search Results

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Microsoft Bing is updating its shopping features to include details about active coupons or promotions directly in the search engine. 

With these new annotations, Bing hopes to make it easier for consumers to feel confident that they are getting the best price on a product without installing third-party extensions or other tools.

As the company explains in a blog post:

“Ever wondered if you were overlooking coupons or special promotions when you shop online? Or perhaps you didn’t even consider that a discount might be available, and you missed out! Bing now provides you with this information within shopping searches – annotations neatly nested within your search results, without the need to install a browser extension or plugin (third-party cookies must be enabled.)”

As the screenshot below shows, the coupon annotation is a  small icon listing how many promotions are available which can be expanded to learn about the specific offers. If you click on Copy & go, the coupon will automatically apply during checkout. 

“Let’s say you are shopping for a new outfit for a girls’ night on the town. Or maybe you are just window shopping for some back-to-the-office fashions. A search for the Eileen Fisher website on Bing reveals that some coupons are available, even before you click to enter the site. No need to do a separate search for a code.”

The company announced this update as part of a series of changes to annotations including bringing the “ethical choice” annotations for eco-friendly or fair trade  products to more regions:

“Powered by the ethical fashion app Good On You®, the Ethical choice ratings are based on a brand’s impact on three areas: people, planet, and animals. For more information click on any Ethical choice annotation found within your search results”

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Bing launches Page insights for All Search Results

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After testing the feature for much of the year, Microsoft Bing Page insights have officially launched for all Bing search results according to an announcement earlier this week.

With this, users will now be able to see a small lightbulb icon on the right side of search results, which can provide additional information about the search result.

As the announcement says, Page insights “provides summarized insights from a page on your search results so you can find what you’re looking for faster.”

How It Works

The idea behind the new feature is fairly simple. Users simply click or mouse over the new lightbulb icon next to search results for more information.

According to Microsoft, this “helps you verify that the source is relevant to your needs, helps you get caught up to speed at a glance on top factoids you didn’t know about, and lets you jump straight to the relevant section of the page when you click ‘Read more’ for a specific question.”

You can see what this looks like in practice below:

Last Notes

It is important for webmasters to know this feature is currently only available on desktop search results. Microsoft is tightlipped about any possibility of bringing this to mobile search because of the “screen size required to properly display the results.”

Given that most modern search features are designed to responsively resize content based on the device being used and the importance of mobile search, this decision and statement raise more questions than they answer.

If you’d like to implement Bing Page insights for your website, simply ensure your site’s Bing snippet has the page insight feature added and that your content is accurate and relevant, or find out more from the full announcement here.

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Microsoft Reveals Several New Search And Ad Features

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Microsoft announced the upcoming release of a wide range of features, technologies, and advertising tools for brands at this week’s Microsoft Advertising Elevate conference. 

Among the tools are new ad units, a new take on private search, and a complete small business hub with built-in social tools. 

New Private Search Features Through Bing API

One of the biggest reveals of the conference is a completely revamped take on private search for Bing through Microsoft, Duck Duck Go, and Azure.

The tools allow publishers across the web to provide more privacy-focused experiences including a completely private search process.

Private Search works by using a proxy between a private search tool, app, or site and Microsoft’s private search API. 

By sending the search request through the private proxy, which removes all individual identifying information, to Bing’s Private Search API, Bing can then return relevant results without technically even seeing the actual search term. 

Price Comparison Beta

Microsoft is launching a new feature for its Edge browser which will deliver available discount codes in a built-in panel. Though the feature is not ready for a final roll-out, the company announced a beta for all eligible individuals using the browser’s shopping features. 

In addition to this, users will be able to save products to Collections, enabling them to later compare prices of similar products elsewhere online. 

Best of all, brands who have already uploaded their product data to Merchant Center will automatically have their products integrated into these new tools. 

“The price comparison feature in Edge is a great example of where Microsoft is trying to provide a great experience for users (find the best deal!) and gain additional exposure for the products in advertisers’ feeds. Consumer research shows that most folks comparison shop at some level and price comparison surfaces this information automatically. It’s a win/win.” – John Lee, Microsoft Evangelist

Video Extensions for Ads

The company announced it is launching a new beta which will allow advertisers to include videos and animations in their ads. These videos appear as a small thumbnail along with other ad extensions, and expand when a user clicks the thumbnail or ad.

Advertisers are then charged if a user clicks on either trigger, though they will only be charged once if an individual clicks on both the video extension and ad unit in the same session. 

Currently, the placement is only available on desktop, though Microsoft says mobile integration is coming soon. 

New Specialty Ad Formats

Property Promotion Ads

Microsoft Ads announced a new ad format specifically for promoting places to stay, including hotels or Bed and Breakfasts. 

The ads currently appear on desktop when users search for hotels or properties with specific amenities in a town or area. 

Once clicked, the ads display information about available dates and prices, with a button to proceed directly to a booking page. 

Advertisers are only charged if users click through to the booking page. 

To be eligible for the new ad format, advertisers must have set up Hotel Price Ads, have at least five images, and have enabled the star rating. 

Tour & Activities Ads

Along with ads for places to stay when traveling, Microsoft is launching ads for local experiences and activities to enjoy. 

Tour and Activities Ads are triggered by searches with travel intent or travel experience-based intent and highlight specific things to do in a location. 

The ads can appear in both Bing Maps and directly in search results.

The new ad format could be a great choice for brands driven by tourism, including theme parks, museums, outdoor attractions, and local food or dining. 

Notably, the ad format is also arriving right as many are finally getting out and exploring again as the Coronavirus pandemic winds down. This could be a valuable tool for standing out among the countless other brands that will be vying for travelers’ attention in the near future. 

As most of these tools and features are currently limited to beta programs, you will have to take some special steps to be eligible to try them out for yourself right now. To sign up for any of the betas, brands or their marketing agencies will need to reach out directly to Microsoft Ads support. 

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An Overhaul Is Coming For Bing Webmaster Tools

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Bing revealed major overhauls to its Webmaster Tools suite this week. The new layout and features aim to make the tools available to SEOs and webmasters faster, easier to use, and more actionable.

As SMX West, the company said the first phase of the overhaul would be coming the first week of March, with a sleeker interface and three primary new features:

  • Backlinks Portal: The current inbound links report will be merged with a disavow links tool to become part of the backlinks report portal.
  • Search Performance: Similarly, the company is combining its page traffic and search keywords reports into a unified search performance report.
  • Sitemaps: Bing is giving its current sitemaps page a general overhaul to make it more valuable to online marketers and webmasters.

When It’s Coming

As the company said in its announcement:

“We are delighted to announce the first iteration of the refreshed Bing Webmaster Tools portal. We are releasing the new portal to a select set of users this week and will be rolling out to all users by the 1st week of March.”

What It Looks Like

Search Engine Land provided several screenshots of what the new portal will look like once it goes live:

Search Performance Report

Backlink Report

Disavow Link Tool

Sitemaps

Once they go live, anyone with a Bing Webmaster Tools account can access the new features by navigating to the Sitemaps, Inbound Links, Page Traffic, or Search Keywords reports.

Why It Matters

Despite being frequently overlooked by brands and marketers, Bing has been quietly cementing its grasp on a significant percentage of the search market. The new tools will make it easier for those taking advantage of this opportunity to better understand their website’s performance and refine their efforts for even better performance in the future.

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Bing’s Search Engine Crawler Bingbot Goes Evergreen

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Bing has announced that its search engine crawler, Bingbot, will be going evergreen over the next few months by adopting the Chromium-based Edge browser to render webpages.

Essentially, this means it will be able to crawl, render, and properly index more of your content more closely to how to actual users see it. 

As Bing says in its announcement:

By adopting Microsoft Edge, Bingbot will now render all web pages using the same underlying web platform technology already used today by Googlebot, Google Chrome, and other Chromium-based browsers. This will make it easy for developers to ensure their web sites and their Content Management System work across all these solutions without having to spend time investigating each solution in depth.

The additional upside is that this mirrors steps recently taken by Google, which suggests it may become easier to optimize for both search engines without specific steps for each platform.

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