Google Updates Bring More Personalized Results and More First-Hand Knowledge

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Google is making some big changes to how it ranks results that aim to deliver more personalized search results and increase the prevalence of “first-hand knowledge”.

The search engine announced the changes earlier this month while spotlighting two specific updates that have recently come to users. 

Cathy Edwards, Vice President of Search at Google, says these updates will better connect humans with the topics and content that are most relevant to their interests and needs:

“Search has always been about connecting human curiosity with the incredible expanse of human wisdom on the net. These advancements will help users find the most helpful information just for them, no matter how specific their questions may be. 

Bringing First-Hand Knowledge To The Surface

Google has made adjustments to its ranking algorithm to show more first-person perspectives higher in search results. While the company didn’t tell us exactly how it tweaked the algorithm, Edwards emphasizes that it will help people find new individual experiences, advice, and opinions when searching. 

With this change, the company says it will hopefully show fewer repetitive pieces of content that don’t bring new perspectives or opinions in the first pages of results. 

The announcement says:

“As part of this work, we’ve also rolled out a series of ranking improvements to show more first-person perspectives in results, so it’s easier to find this content across Search.”

Follow Topics For More Curated Results

Google is giving you the ability to curate your own search results by following topics that are important to you. 

By following topics in search results, such as a favorite football team, style of restaurant, or genre of music, you can stay in touch with these topics naturally while you are searching. 

Follows not only impact what you see in typical search results but help highlight important topics in Discover and other areas of Google.

You can see an example of how this can shape your search results below. The first image shows what search results looked like before this update rolled out, and after.

Like most changes to the search results, however, it is unclear exactly how this affects optimization strategies going forward. We will know more as we get more data in the coming weeks.

Personalization Is The Future

Google has been increasingly customizing search results for users based on numerous factors including location, age, gender, demographics, and more. These latest updates continue this effort to ensure that the search results you see aren’t just the most relevant sites for anyone. They are the most relevant search results for you.

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Shoppers Can Find Small Businesses Easier On Google With This New Shopping Filter

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Google is making it easier for shoppers to find small businesses and their products with a new filter for shopping search results. 

The new filter allows users to only see results from businesses with the “small business” attribute associated with their listing. 

Google recently added the attribute, which can be added to your business’s Google listings within your Google Business Profile manager or Merchant Center account. 

According to Google’s data, 84% of shoppers say that supporting local or small businesses.is important to them. This inspired the decision to add the recent attribute and filter. 

As the announcement says:

“We’ve added a “small business” filter to Search on desktop and mobile, and to Maps on mobile. Tap the filter to see products from merchants across the web that identify as small businesses, including e-commerce brands, local businesses and sellers from marketplaces like Etsy and eBay.”

Available Now

The filter is available for all users already, with many sighting it over the past weeks. This is the first time the company actually announced the small businesses filter, however 

You can see a screenshot of how it looks on mobile below:

Google Small Businesses Shopping Filter

Why This Is Important For You

If your small business has struggled to drive sales from Google Shopping, this may be the break you’ve been looking for. The new filter allows you to stand out without the usual competition from major retailers and lets shoppers find new small businesses to fall in love with.

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Google Spokesperson Says To “Buckle Up” For Major Changes Coming To Search Results

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Google’s Search Liaison, Danny Sullivan, raised some eyebrows over the weekend by saying that “major changes” are coming to Google’s search results. 

The statement came during a live talk, where Sullivan reportedly told the crowd to “buckle up” because major changes were on the way.

As the public voice for Google’s Search team, Sullivan is uniquely positioned to speak on what the search engine’s developers are working on behind the scenes. For businesses, this means that he is one of the only people who can give advance notice about upcoming shifts to search results that could impact your online visibility and sales. 

What Did Sullivan Say?

Since it wasn’t livestreamed or recorded, there’s been some discussion about exactly what Sullivan told the crowd. Posts on X agree on a few details though. 

While attendees agree Sullivan specifically used the phrase “buckle up”, a few users provided longer versions of the quote that paint a slightly different picture. 

One person, Andy Simpson, says the entire quote was “There’s so much coming that I don’t want to say to buckle up because that makes you freak out because if you’re doing good stuff, it’s not going to be an issue for you.”

This is likely the case, as Sullivan has since clarified:

“I was talking about various things people have raised where they want to see our results improve, or where they think ‘sure, you fixed this but what about….’ And that these things all correspond to improvements we have in the works. That there’s so much coming that I don’t want to say buckle up, because those who are making good, people-first content should be fine. But that said, there’s a lot of improvements on the way.”

Either way, it is important for businesses to take note of these statements and watch their site’s search results performance for any signs of major shifts in the near future. 

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Google Puts Blogs In Top Search Results More Than Any Other Type Of Content

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Think using blogs to get to the top of the search engines is a thing of the past? Don’t be so quick to ditch your brand’s blog because a new study suggests that blog posts are the most common type of content found in the top 5 Google search results (excluding homepages). 

Even with low-quality AI-generated blog content on the rise, BrightEdge says that blogs are the leading type of content returned by Google – a strong indication that blogs with well-crafted content are one of the strongest search engine optimization tools available to brands today. 

About The Study

For the study, BrightEdge analyzed results for a dataset of 10,000 keywords of varying intent across 10 specific industries:

  • Banking
  • Insurance
  • Retail
  • Software
  • Higher Education
  • Real Estate
  • Advertising and Marketing
  • Manufacturing
  • Travel and Hospitality
  • Industrial

Using data collected during August of this year, the study then analyzed the content types of 23,785 pages ranking in the top 10 search positions. 

While the leading type of page found in the top search results were homepages, these were excluded because these are essentially the default type of page Google returns when it believes a site may be relevant but it does not know which specific page to recommend.

Once homepages have been accounted for and excluded, the leading type of content in top search results was blog posts – accounting for 19% of the top 10 search results. When you narrow the focus to just the top 5 search results, that climbs to 23% of search results. 

The Takeaway

Many brands have been moving away from traditional brand blogs because of a misguided notion that blogs were becoming irrelevant compared to more interactive or visual media like videos or user-generated content. This trend has only accelerated with the recent surge in lower-quality content pumped out by generative AI systems. 

As Jim Yu, founder of BrightEdge and executive chairman says, however, well-maintained blogs are still an essential tool for raising the visibility of your brand and educating consumers:

“The future is not just AI – it’s AI and human symbiosis. AI can inform and assist, but human creativity, expertise and skill sets are necessary to add the voice and trust of your brand. Success lies in the fusion of AI and human expertise throughout any content creation process,” 

Brands struggling to make progress in this area should likely re-evaluate their content and ensure their strategy is focused on delivering relevant, useful, and interesting information to your target market. 

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Google’s New Demand Gen Campaigns Use AI To Reach Shifting Audiences

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Google is launching an exciting new ad format called Demand Gen Campaigns which uses the latest AI tools to create highly targeted video and image ads for YouTube, as well as Google’s other platforms. 

The new ad product is designed to motivate advertisers to invest more outside of social media platforms like Facebook and Instagram – Google Ads’ biggest competitors. 

What Are Demand Gen Campaigns?

Demand Gen Campaigns are video ads up to 15 seconds long, primarily intended to run as pre- or mid-roll YouTube placements. However, the company says the ads will show in other places as well, including as image carousels on mobile and bumper ads.. 

Most importantly, Demand Gen includes a suite of creative tools to help deliver messages and ads that are tailored for your audience. 

The ad product also generates “lookalike” audiences filled with potential new customers who match your existing customers. 

As with most Google Ad formats, advertisers can manage a wide range of ad delivery and budget options, allowing you to deliver more clicks, traffic, and conversions. 

Demand Gen Helps Target Shifting Audiences

stats about Demand Gen Campaignss

Google says that Demand Gen Campaigns are intended to help businesses reach consumers during a time when shopping habits are quickly changing.

The company cites recent surveys that show viewers typically split their time on social media between traditional platforms like Facebook and Instagram with others like YouTube. 

Additionally, more than 90% of people said they had watched content from a specific creator or artist across multiple platforms and formats in the past year. 

These ads are designed to help pull users onto YouTube, which Google believes offers a more genuine connection with creators. 

The ads are intended to do this by using visually engaging ads that are highly tailored for specific audiences across the entire Google ecosystem.

Demand Gen Campaigns Will Replace Discovery Ads

Demand Gen ad campaigns started rolling out to advertisers worldwide earlier this week, and will be replacing Google’s current ad option for its Discovery feed. Discovery campaigns will be phased out sometime in early 2024.

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X is Joining The Google Ads Display Network

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X (previously known as Twitter) is partnering with Google Ads in an attempt to make up for the declining ad revenue seen by the company since its takeover by Elon Musk. 

In the near future, X will be included as part of the Google Display Network, making it possible for many of the ads run by Google Ads to appear on the social network.

Why Is X Partnering With Google?

Since the purchase of Twitter by Elon Musk last year, the company has seen an estimated 59% drop in ad revenue from the US. While numbers are not available globally, most analysts agree that this has dramatically hurt the social network’s profits 

Much of this reduction in ad revenue was sparked by Musk’s decisions to reduce moderation on the platform and to unban controversial accounts. Since then, advertisers have seen their ads appearing alongside increasingly objectionable content including hate speech, slurs, and nazi imagery. As you might expect, this has led many advertisers to completely stop advertising on the platform.

Can You Opt Out?

For brands concerned about potentially having ads shown alongside hateful or controversial media, it is important to know that you can choose to not have your ads shown on X or any other website. As a Google spokesperson told Ad Age:

“This is an opportunity for our advertisers to reach a broader audience, but as always they can choose what sites and apps their ads run on. Any publisher who participates in this type of partnership must abide by our publisher policies.”

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Lead Google Analyst Says Links Are No Longer a Top 3 Ranking Factor

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For years, backlinks have been considered one of the most important ranking factors for ranking on Google’s search engine. In 2016, the company even confirmed as much when a search quality senior strategist said that the top ranking factors were links, content, and RankBrain.

According to new comments from Google’s Gary Illyes, an analysis for Google Search, things have changed since then. 

What Was Said

During a panel at Pubcon Pro, Illyes was asked directly whether links are still one of the top three ranking factors. In response, here is what he said:

“I think they are important, but I think people overestimate the importance of links. I don’t agree it’s in the top three. It hasn’t been for some time.”

Illyes even went as far as to say there are cases where sites have absolutely 0 links (internal or external), but consistently ranked in the top spot because they provided excellent content. 

The Lead Up

Gary Illyes isn’t the first person from Google to suggest that links have lost the SEO weight they used to carry. Last year, Dan Nguyen from the search quality team stated that links had lost their impact during a Google SEO Office Hours session:

“First, backlinks as a signal has a lot less significant impact compared to when Google Search first started out many years ago. We have robust ranking signals, hundreds of them, to make sure that we are able to rank the most relevant and useful results for all queries.’

Other major figures at Google, including Matt Cutts and John Mueller, have predicted this would happen for years. As far back as 2014, Cutts (a leading figure at Google at the time) said:

“I think backlinks still have many, many years left in them. But inevitably, what we’re trying to do is figure out how an expert user would say, this particular page matched their information needs. And sometimes backlinks matter for that. It’s helpful to find out what the reputation of the site or a page is. But, for the most part, people care about the quality of the content on that particular page. So I think over time, backlinks will become a little less important.”

Ultimately, this shift was bound to happen because search has become so much more complex. With each search, Google considers the intent behind the search, the actual query, and personal information to help tailor the search results for each user. With so much in flux, we have reached a point where the most important ranking signals may even differ based on the specific site that is trying to rank.

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Google Business Profile Scams Are On The Rise, Here’s How To Spot Them

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Google Business Profiles are an incredibly powerful tool for helping customers discover your business. Unfortunately, they also make it possible for those with more malicious intentions to find you, as the rising number of Google Business Profile robocall scams shows.

Hiya, a company that tracks phone fraud and scams, recently published data showing that scams targeting those with Google Business Profile listings (and other Google-related phone scams) have been on the rise over the past year. 

Through July, Hiya documented more than 17,000 reports of Google Business Profile scams. That breaks down to more than 2,000 scams being reported each month. 

How To Spot The Scam

The easiest way to know if you’ve been targeted by a scam like this is simply having received a robocall claiming to be from Google or a Google partner. Google does not use robocalls to verify or otherwise contact businesses.

While the company found more than 100 variations of the scam, it shared two of the most common voice recordings people have been receiving from scammers claiming to be “Google partners”:

“Business owners, your Google Business Profile has not been registered with Google. Please press 1 to be transferred to a business listing specialist to assist you in registering your Google Business Profile, or press 2 to be placed on the do not call list.”

“Hello. We’re calling from Online Listing Group because your Google Business listing needs attention. If your listing is not showing up properly, customers will not be able to contact you or find your location. If you are the business owner, press 1 now to verify or update your business. Press 9 to opt out.”

To avoid the risk of being taken advantage of by scammers, Google and Tulsa Marketing Online both recommend only working with marketing agencies that have a long-established track record of using approved strategies to boost your presence on the search engine.

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Google Business Profiles Now Let Brands Include Links To Social Profiles

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Google is finally allowing brands to naturally add social media links within their Google Business Profiles. 

The move comes following years of frustration from website owners, as other search engines like Bing have allowed similar links and more advanced social media integration for years. 

Now, any business with a Google Business Profile (formerly Google My Business profiles) can highlight their social channels easily within Google Search and Maps. 

This is especially important for businesses that use social channels to handle customer support, as well as making it easier for brands to connect with new potential customers on the platforms they are most active on. 

How It Works

Google quietly revealed the new feature in a support page that details exactly how to add links to your Google Business Profile and what limitations there are. 

To add social media links to your Google Business Profile, first log in and access your profile. From there, look for the option to ‘edit profile’ and select ‘business information’ followed by ‘contact’.

Here you will find a new section labeled ‘Social profiles’ where you can easily add one link per profile, including those on Facebook, Instagram, LinkedIn, Pinterest, TikTok, X (formerly Twitter) or YouTube. 

In some cases, Google may automatically add links to social profiles on Google Business Profiles. If these are inaccurate or you would prefer to use different links, you can edit or remove links in the same area. 

While the feature is already available to many, Google says it is rolling out gradually to select regions.

For more, visit the support page for this new feature here.

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Google Gives Advertisers More Control Over Where Their Ads Appear With Brand Exclusions and Restrictions

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Google is giving advertisers more control over where their ads appear in Search with two new features that have only been available to a small number of advertisers previously.

The company announced it will be bringing brand exclusions for Performance Max campaigns and broad match brand restrictions for all advertisers on Search. 

In the announcement, the company said that both pilot tests were “successful” and that bringing these tools to more advertisers would improve campaign performance. They also promise that using brand exclusions and restrictions will help improve reach by guaranteeing your ads are not appearing along controversial, irrelevant, or problematic search content.

Notably, these are one of the many new features on the platform which are being assisted with AI.

Google gave Search Engine Land two statements, one for each new ad feature:

“[Advertisers can] expand the reach of your brand campaigns with new brand restrictions for broad match. Broad match gives you the most relevant reach and conversions within your performance goals.”

“In the past, it may have been difficult to use broad match in campaigns with specific brand needs. That’s why we’re rolling out brand restrictions. This new feature will help you get the additional reach of broad match, while ensuring it is only matching to relevant brand traffic that you’ve specified.”

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