Mobile Ad Impressions

Android phones may be outselling the iPhone, but proof that iOS users are more engaged with their devices just keeps coming. The latest confirmation that iPhone users are on their devices more often with more engaged usage comes from a third-quarter “Global AdMetrics” report from mobile DSP and ad buying platform Adfonic. Their study claims that in Q3, on a global basis, Android and Apple devices accounted for 95 percent of all add impressions on mobile devices.

However, Apple and Android weren’t as close as you would normally think. Apple claimed nearly two-thirds of all mobile ad impressions, while Android only received 32 percent, a 6 percent decline from the previous quarter. This wouldn’t be so interesting, except Android has a huge advantage over Apple in the global market share. According to Greg Sterling at Marketing Land, around 80 percent of all global smartphone shipments in Q3 were Android devices.

Previous reports have shown that iPhone users are more likely to purchase, spend more time with their devices, and are more engaged with their device when using it. It is obvious that there is a large difference between the types of people purchasing mobile devices, and their needs certainly aren’t uniform. Android may have the lead on sales, but it can be assumed that many of their customers simply choose an Android phone without the intention to utilize all of its capabilities, while iPhone users are more likely to desire a phone they can rely on for all of their mobile and online needs.

Beyonce in Montreal 2013

Source: WikiCommons

It’s that time of year yet again! Time for all the lists reflecting and analyzing the past year! This year Bing is one of the first sites to begin looking back at the past year, as it has released its most popular searches for 2013 lists. If you want to know who the most searched for sports stars, entertainment systems, or public personalities are, Bing has got you covered.

The big stand out this year is Beyoncé who topped two lists, winning the No. 1 position for most searched person of 2013 as well as the most searched musician. As usual, females dominated the list for most searched person, with the top five spots all going to women. The only men to make it onto the list were Justin Bieber (6) and President Barack Obama (10).

The more interesting information for marketers comes from the lists for the most searched for social media sites, most searched streaming sites, and the most searched entertainment electronics.

Facebook still has a strong grasp on the top spot on the most searched social media sites, but Pinterest has raised its profile considerably this year, making its debut on the Bing list in second place. The rest is as you would expect, with Twitter, Linkedin, and Instagram rounding out the top five. For social media marketers, this gives insight to where you should focus your energy, but remember that your marketing approach should always cater to the social platform you are engaging.

It is also notable that while the new iPhone has faced significant public criticism, it still came in second on the list for most searched entertainment electronics, falling behind the Xbox. Android was close behind, coming in third.

There are many more lists from Bing to look through, including the most searched for memes, foods, and travel destinations of the past year. While some of the lists are more anecdotally interesting than useful, you are sure to gain some insight into the public’s concerns and needs.

Marketing has become a holistic practice. You can’t just focus on one channel and expect to have the impact that those who are using every method to connect with the public are getting. For online marketing this means you can’t rely on just SEO or PPC to get the visibility you want. A new study from the digital marketing tech company Kenshoo proves this point by showing that marketers using social advertising and paid ads together see better conversion rates than those who only use a single channel.

In what Search Engine Watch reports to be the first study of its kind, Kenshoo discovered that when a person was exposed to both a brand’s Facebook ads and paid search ads, there was a 30 percent more return on advertising spending than when a person was only exposed to paid search ads exclusively.

“The fact that Facebook advertising on its own during this study was declared a successful initiative and had such a strong impact on paid search is indicative of the power of the platform,” Kenshoo said in its report.

Kenshoo PPC and Social Ads Report

“If marketers only had one Key Performance Indicator (KPI) to compare media channels, the metric of choice would be ROAS [return on ad spend], which is calculated as Revenue/Cost. For example, if an advertiser spent $20 and generated $100 in sales it had a 5x ROAS. Even media with different conversion goals can be easily evaluated based on how much it returned versus how much it spent.”

Kenshoo also noted that click-through rate improved along with returns on ad spending. Paid ads saw a 7 percent increase in CTRs when a person had seen both Facebook and PPC ads, “indicating that social advertising was able to positively impact consumer awareness and perception of the brand.”

When combined, search and social advertising also resulted in 4.5 percent lower cost per acquisition, according to Kenshoo.

“On the surface, 4.5 percent may not seem significant when compared to some of the other high numbers reported in this study,” Kenshoo said, “yet ask any advertiser if they could lower their costs to bring in orders by this amount and they would all jump at the opportunity.”

googleadwordsYou may have noticed earlier this month that the AdWords Bid Simulator tool has a new feature which offers estimates for conversions in addition to impressions and clicks to show how bid changes may affect conversion volume and values.

For each bid option that appears in the tool, the bid simulator gives the number of conversions and conversion values if assigned or set. As Ginny Marvin explains, conversion estimates display how many clicks you would likely result in a conversion in one day, based on a “recent 7 day period.” Notably, Google does not say their estimates will be based on the most recent 7 days.

Google says the estimates will be more accurate if you have more conversion history and conversion volume in your account, so you will want to have conversion tracking set up and stable for a couple weeks before you start trying to use the bid simulator conversion estimates.

Stacks of MoneySocial media has become a part of our lives whether we like it or not, and don’t expect that to change in the next year. In fact, if marketing trends are to be believed, 2014 could be the biggest year yet for social media marketing. Erik Sass reports a new study found that seven out of ten marketers expect to increase their spending on social media in the next year. The survey of 328 marketing professionals was conducted by Decipher on behalf of the Word of Mouth Marketing Association and the American Marketing Association.

While 70 percent said they plan to increase their spending on social media marketing, only 53 percent expect to do the same for their email marketing, and print, product sampling, and TV advertising were all in much worse shape with less than 20 percent planning to increase their ad spending for each category.

But, just because social media marketing is growing doesn’t mean all is well. The same survey found that 79 percent of marketing professionals struggled with measuring online social media and demonstrating return on investment. It seems that we know social media is an important part for establishing your brand online, but many are still having trouble actually measuring how effective it is.

The Opportunities Tab in AdWords is getting a face-lift. It was relaunched today with several new types of features combined and displayed in one view. The tool was originally launched in 2009, intended to be “your personal AdWords assistant, surfacing insights to help you improve your performance.”

The new types give advertisers more ways to improve their performance by showing them where they should invest their energies. For example, campaign suggestions include where to add sitelinks and where to raise bids to show your ads more often than your competitors. Google even gives you suggestions for breaking out ad groups to display more relevant ads, and highlights when bids can be safely lowered to stay within your budget without losing clicks.

The opportunities tab is based on an account’s performance from the last seven days, and Google says they will be adding more opportunities to the tab in the future.

The Opportunities Tab

Click-to-Call Ads

Source: Search Engine Watch

Google announced advertisers will find that phone calls from mobile click-to-call ads are now listed in the regular Conversion columns of AdWords, as of Tuesday. This is one of the first steps since Google made their October 1st statement that they would make it easier for advertisers to optimize their bidding strategy for click to call. They are working to make phone calls an important conversion type within AdWords.

With the new update calls made by customers from an AdWords ad, for both mobile and desktop searchers, will be reported in a new column within Estimated Total Conversions.

Before now, click-to-call ads were found under a “Phone Call Conversions” column, but now advertisers will be able to integrate many free automated bidding tools from AdWords to optimize their bidding campaigns and improve performance.

This is a great move for advertisers as 70 percent of mobile searchers call businesses directly from the search results. Google estimates over 40 million phone calls are made every month from Google search ads to advertisers.

At the moment, the new click-to-call conversions are available in countries where Google has forwarding numbers available. This includes the U.S., UK, Germany, and France.

Google AdSenseIt seems something odd is happening over at Google AdSense. While there is always a pretty much constant stream of complaints coming in about drops in CTRs (click through rates), they are usually isolated cases. Most often, an individual is simply experiencing a problem and their issues are easily resolved.

But, over the past week there has been an unusually large number of people complaining at both the Google AdSense Help and WebmasterWorld forums that their CTR have declined significantly in the past weeks. As Barry Schwartz noticed, not only is the number of threads enough to raise an eye, but there are some who are saying this is having a big impact on their earnings. Clearly something is afoot.

Some quotes from commenters include:

My blog traffic still increasing but adsense earnings dropped from three days. I have a message from adsense help as “Your earnings were 76% below our forecast”.

and

At the risk of getting screamed at for asking this question (yet again). My ctr went down the last 3 days (Sunday,Monday, Today) a whopping 75%!

Not everyone is experiencing the drop in CTR (Schwartz himself has seen an increase), but this appears to be a widespread enough issue to cause some alarm. The world isn’t ending, but you should probably check out your own CTR to make sure everything is alright.

rip-offersAfter an underwhelming debut in February, it appears AdWords Offer Extensions is being sent to the grave in favor of Google Offers. Ginny Marvin explains that AdWords Offer Extensions was intended to allow advertisers to dedicate extra real estate in their search ads to promoting in-store coupons and discounts. There was little excitement surrounding the announcement, and a new alert informs users that Offer Extensions was sent to the chopping block on November 1st.

The alert was posted on the support page for Offer Extensions. It reads:

Starting on November 1, 2013, we will no longer support offer extensions in AdWords. On that date, offer extensions will stop showing in your ads and offer extensions reporting will stop showing in your account. No action is required.

We recommend reviewing your campaigns to ensure your messaging continues to fit your goals. To retain offer extensions reporting for your records, remember to download campaign reports before November 1. Consider using sitelinks or Google offers to promote your deals and offers in the future.

On the other hand, on October 24, Google announced an updated self-service tool that allowed US businesses to create Google Offers. This way, consumers can use their smartphones to redeem and save coupons and promotions. These offers are distributed through Google Maps, Google+, Google Wallet, and the Google Offers app and website. It appears Google is putting their investments into turning Google Offers into a success, rather than trying to force AdWords Offer Extensions to catch on.

You may remember that Google recently started testing large banner ads on branded searches. It raised quite a stir in the online community, mostly because it seemed that Google blatantly broke an older promise to never show banner ads. But, Bing is taking branded search result ads to the next level.

Larry Kim reports that last week, at the Bing Ads Next conference, Bing Ads announced their new ad format for exact match keyword searches, specifically those done within the latest Windows 8 update. Instead of a relatively small banner ad, Bing Ads are rolling out Bing Hero Ads, a full landing-page like layout that aggressively promotes the exact brand.

Just as with Google’s banner ads, Bing Hero Ads are only starting with a small number of prominent brand advertisers, such as Disney, Home Depot, Land Rover, and Volkswagen. It will also be a while before you can expect to see Hero Ads on your average search. For the moment, they are only appearing in a small selection of searches done in Windows 8.1 within the US.

It will be interesting to see how the public reacts to these types of branded semi-landing pages. Google’s banner ads looked fairly customized for each brand, , and only take up a relatively small amount of on-page real estate. A full-page ad experience for exact match branded searches may be welcomed as a quick and efficient way to connect with the brand searchers are looking for. It is also possible that consumers will be turned off by the seemingly uniform ad experience.

The one clear advantage Bing’s Hero Ads have over Google’s banner ads is their ability to deep link directly to a larger amount of pages on a site. They offer links such as “contact us”, “find a store” and “request a quote” which speed up users experiences and allow them to convert more quickly.