Despite Google being very clear about its feelings on paying for SEO links (hint: it is not a fan), I still regularly come across stories of brands spending hundreds or even thousands of dollars on links that promise to increase their rankings.

Typically, these individuals have heard success stories from others who had recently bought a ton of SEO backlinks and saw their own site jump to the top of search results. Unfortunately, this is rarely the end of the story. 

Today, I wanted to highlight a more complete example of what happens when you pay for links and why.

The Full Story of Someone Who Spent $5,000 on SEO Links

In this instance, I came across someone who had spent thousands of dollars on links for SEO purposes through Search Engine Journal’s “Ask an SEO” column. In the most recent edition of this weekly article, a person named Marlin lays out their situation.

“I paid over $5,000 for SEO link building.”

From the outset, it is unclear if Marlin knew exactly what they had gotten into. While it is possible they directly purchased links from a website, there is also the potential that Marlin and their company put their trust in a questionable marketing agency that purchased or generated spammy links to “boost” rankings.

This is important because it is very common for online SEO packages to include “link building services” which are actually accomplished through link farms that will inevitably be identified and shut down. This is why it is crucial to know that the people handling your link-building efforts use proven, Google-approved strategies rather than cutting corners.

“At first, traffic was boosted.”

As promised, the initial result of buying links is frequently a quick spike in your search engine rankings. Even better, this payoff seems to come much more quickly than the rankings boosts seen from traditional link-building efforts. In some cases, you might even get a huge boost to your rankings within a week or two of paying for the service!

However, the story isn’t over.

“We then lost our rankings on those keywords and our traffic is gone!”

Despite the initially promising results, this is the inevitable conclusion of every story about paying for links.

In the best-case scenario, Google simply ignores your newly acquired low-quality links – putting you right back where you started. In some cases, depending on how widespread the link scheme appears to be, you can wind up even worse than when you began.

If Google believes you have a persistent habit of trying to manipulate search rankings, your site may receive a penalty that significantly impairs your rankings. In the worst cases, your site can be removed from search results entirely.

Why Paid Links Inevitably Fail

There is a very simple reason this story followed a predictable pattern. Google explicitly forbids any sort of “unnatural links” or link schemes. Additionally, the search engine has invested huge amounts of time and resources to identify these artificial links.

At the same time, Google is locked into a game of whack-a-mole where new link sellers are popping up all the time – which is why their links may help your rankings for a very short time.

In SEO, shortcuts are rarely as great as they appear. If you’re looking for long-term, sustainable success, the only option is to roll up your sleeves and build links the old-fashioned way: by creating great content and building real relationships with other members of your industry.

It won’t be quick and it won’t be easy, but it will be worth it in the long run.

Ever feel like words aren’t quite enough for what you want to ask Google? But, at the same time, the Google Image Search isn’t right for the job either? You’ll be excited to hear about Multisearch, the new way to use both text and images to find exactly what you’re looking for when searching the web.

Multisearch is a new feature in Google Lens, designed to deliver results based on contextual text phrases to better understand visual queries. In the announcement, Google says it designed the feature to “go beyond the search box and ask questions about what you see.”

How Multisearch Works

As part of Google Lens, Multisearch is still first-and-foremost about visual search. You start by opening the Google app on Android or iOS devices and uploading or taking a picture using your device’s camera. Then, you can provide more information about what you’re looking for by swiping up and tapping the “+ Add to your search” button.

Google offers a few examples of how people can use Multisearch to get better search results:

  • Screenshot a stylish orange dress and add the query “green” to find it in another color
  • Snap a photo of your dining set and add the query “coffee table” to find a matching table
  • Take a picture of your rosemary plant and add the query “care instructions”

In its current shape, Multisearch is best used for shopping search results. This means it is something e-commerce brands should definitely keep an eye on in the near future.

While the feature uses Google’s AI systems, the announcement clarifies it does not use the search engine’s most recent AI model, MUM – yet:

“We’re also exploring ways in which this feature might be enhanced by MUM– our latest AI model in Search– to improve results for all the questions you could imagine asking.”

Multisearch is available now to US users who have downloaded the most recent update of the Google app. For more information, check out the blog post revealing the feature here.

Product pages may receive a temporary reduction in their visibility in Google search results if the product is listed as out of stock, according to Google’s Search Advocate John Mueller during the most recent Google Search Central SEO Office Hours session.

Surprisingly, though, this is not always the case.

As Mueller answered questions about how product stock affects rankings, he explained that Google has a few ways of handling out-of-stock product pages.

How Google Handles Out-of-Stock Products

Mueller says that, in most cases, Google treats out-of-stock listings as a soft redirect or unavailable page:

“Out of stock – it’s possible. That’s kind of simplified like that. I think there are multiple things that come into play when it comes to products themselves in that they can be shown as a normal search result.

They can also be shown as an organic shopping result as well. If something is out of stock, I believe the organic shopping result might not be shown – I’m not 100% sure.

And when it comes to the normal search results, it can happen that we when see that something is out of stock, we will assume it’s more like a soft 404 error, where we will drop that URL from the search results as well.

Theoretically, it could affect the visibility in search if something goes out of stock.”

In some situations, though, Google will essentially override this decision and continue to show a page if it is considered particularly relevant for users.

For example, if the product page also includes helpful information about the product in general, it may still be worth keeping in search results despite the lack of stock.

As Mueller explains”

“It doesn’t have to be the case. In particular, if you have a lot of information about that product anyway on those pages, then that page can still be quite relevant for people who are searching for a specific product. So it’s not necessarily that something goes out of stock, and that page disappears from search.”

Out-of-Stock Products Don’t Hurt Your Entire Site

While it is true that listing one product as unavailable can keep that specific page from appearing in search results, Mueller is sure to reassure you that this should not impact the rest of your website:

“The other thing that’s also important to note here is that even if one product goes out of stock, the rest of the site’s rankings are not affected by that.

So even if we were to drop that one specific product because we think it’s more like a soft 404 page, then people searching for other products on the site, we would still show those normally. It’s not that there would be any kind of negative effect that swaps over into the other parts of the site.”

You can watch the entire discussion with Google’s John Mueller in a recording of the SEO Office Hours session below:

Google is offering a new solution for e-commerce brands interested in improving their site’s search capabilities. 

With the release of Retail Search, Google Cloud is making it possible for online retailers to provide Google-quality search results on their own websites. This means it will be faster and easier for customers to find the products they are looking for on your site, making them more likely to complete thor transaction instead of abandoning your site. 

How Poor Search Experiences Hurt Online Retailers

According to a 2021 survey from The Harris Poll and Google Cloud, at least 94% of American consumers have abandoned a shopping session because of poor quality or irrelevant search results and 76% of shoppers said that an unsuccessful search led to a lost sale for a retail website. 

Based on this, the report estimates retailers lose $300 billion each year solely because of this phenomenon known as search abandonment. 

Understanding Intent To Deliver Better Search Results

The biggest hurdle to delivering successful search results has always been understanding search intent. 

Most basic search engines struggle to identify user intent and deliver the most relevant search results quickly. Google’s systems, however, are constantly being updated with the specific goal of better understanding user intent and delivering the best results quickly.

With Retail Search, retailers can now deliver that same quality search experience on their own site. 

Customizable For Your Needs

Retail Search is fully customizable to suit the needs of almost any e-commerce site. 

As the announcement says:

“Our site search solution builds upon decades of Google’s experience and innovation in search indexing, retrieval, and ranking. Retailers can make product discovery even easier for shoppers, while optimizing for their business goals with advanced capabilities.”

These capabilities include:

  • Advanced query understanding that produces better results from even the broadest queries, including non-product searches. 
  • Semantic search to effectively match product attributes with website content for fast, relevant product discovery. 
  • Optimized results that leverage user interaction and ranking models to meet specific business goals.
  • State-of-the-art security and privacy practices that ensure retailer data is isolated with strong access controls and is only used to deliver relevant search results on their own properties.

For more information, read the full announcement here or visit Google’s Discovery Solutions for Retail.

Google is finally adding its coveted Trusted Store badge to free shopping listings in search results. 

The badge has been available to reliable brands on the platform for nearly a decade at this point and has been proven to increase trust in online retailers by verifying your reputation. 

Stores running paid shopping listings have been able to take advantage of this by showcasing their Trusted Store badge on their ads, however, this has not been an option for those whose free product listings get shown. 

What Is The Google Trusted Store Badge?

The Google Trusted Store badge is a small icon representing that your business has been recognized by Google for delivering great products, fast shipping, and amazing customer service. 

Though the badge is typically thought to represent pages with consistently high Google customer reviews, eligibility is actually determined by Shopping Experience Scorecard scores. These scores are determined by monitoring submitted data from online stores to assess the speed and quality of service. 

If Google determines that you are an upstanding brand, you will then be notified that you are eligible to be a Google Trusted Store. 

What Is The Benefit of Being a Google Trusted Store?

Beyond earning a badge that will now appear on both paid and free product listings, being a Trusted Store brings several benefits for brands, including increased product listing engagement, more prominently displayed product listings, and increased trust from potential customers.

Perhaps most notably, being a Trusted Store also gives brands the ability to offer free purchase protection for customers, up to a specific amount of money. 

New Analytics Tools For Free Product Listings

Along with announcing that free product listings in Google search results may display the Trusted Store badge, the search engine launched a number of analytics tools for free listings. 

These new reporting tools provide details across several metrics including:

  • Total traffic
  • Impressions
  • Conversion rates
  • Pricing competition

This marks the first time performance data has been available to merchants for free product listings. 

The Big Picture

These upgrades to free product listings bring them more in line with paid shopping listings, making them potentially more attractive to online retailers. Thanks to the introduction of the new reporting tools, brands can also start refining their listings to improve click-through and conversion rates based on their recent performance and shopping trends.

Video ads are coming to TikTok’s search results if a recently spotted test is to be believed.

David Herrmann, president of Hermann Digital, pointed out the ads earlier this week in a tweet that shows a clip with a small “Sponsored” label at the top of TikTok search results.

Based on the location in the ad – above the “Others searched for” section, it seems safe to assume the ads will typically appear within the first few search results shown. 

Unfortunately, information about this ad test is extremely limited. According to Herrmann, the ads currently can’t be targeted by keyword, though he implies the ability to do so is coming soon. 

Instead, the best way to ensure your videos get shown as relevant ads in the current iteration is to create video “how-to’s” aimed at solving specific problems. 

“Make your ads solve problems, don’t just sell. Drive them to advertorial pages,” Hermann tweeted. “This is Pinterest 2.0, but better cause people buy.”

Another detail that is unclear is how brands might get access to this ad experiment. With no official word about the ads from TikTok, the assumption is that you must be a brand with an established presence on the app and have a managed advertising account.

Once running these ads, brands will receive a list of search terms driving clicks on their video ads, helping them generate more focused and better-targeted content and ads in the future.

The ads are obviously in an early form and will likely be expanded before they are widely accessible to brands on the platform. At the same time, they show how TikTok is working to provide new ways to monetize your presence on the app and reach new audiences with high purchasing intent. 

Given that TikTok’s users already seem uniquely primed to buy products they discover through the app, this looks to potentially be a major upcoming advertising opportunity for many brands.

Google Business Profiles (previously known as Google My Business) are a crucial part of any brand’s online presence. Not only does it control how your company appears in local search results, but it also powers Google Maps listings.

So how does Google balance keeping these local listings easily accessible for business owners without leaving listings vulnerable to manipulation or outright fraud?

The search engine explained how it combined everything from its search algorithms and machine learning tools to human reviews to block more than 100 million abusive business profile updates last year. 

Thanks to this approach, the company believes that less than 1% of the content viewed through Google Business Profiles and Google Maps was fraudulent or abusive in 2021. 

How Google Fights Business Profiles Spam

Over the course of 2021, Google says it blocked over 100 million abusive or fraudulent edits to Google Business Profiles. This includes a wide range of activities, including creating fake business listings, fraudulent or abusive reviews, or attempts to hijack business listings. 

Here’s the breakdown of the types of actions taken by Google to fight Google Business Profile abuse:

  • Removed over 7 million fake Business Profiles on Google Maps. Google said more than 630,000 of those Business Profiles were removed through user reports.
  • Prevented 12 million attempts to create fake Business Profiles on Google Maps.
  • Stopped 8 million fraudulent attempts to claim Business Profiles on Google Maps.
  • Disabled over 1 million accounts due to policy-violating activity, such as online vandalism or fraud.
  • Removed or blocked 95 million policy-violating reviews, over 60,000 of which were taken down due to COVID-related instances.
  • 1 million reviews were taken down through user reports.
  • Blocked or removed 190 million photos and 5 million videos that were blurry, low quality, or violated Google’s content policies.

Can Google Make Up For Past Mistakes?

Historically, Google has struggled to prevent misuse or manipulative behavior across its local business listings. There are countless horror stories easily found online from businesses that had their listing stolen from them, vandalized by the competition, or brought down by fraudulent reviews.

Hopefully, with actions like these, the platform can continue to undo this legacy and provide a reliable platform for both users and the businesses included.

Google is introducing new vehicle ads specifically for car dealerships to reduce the gap between online car sales and in-person dealerships. 

While car sales have traditionally been something largely done in person, many dealerships have seen big shifts towards online sales over the past two years. Not only did Google’s data show that 89% of car buyers research their vehicle online, but 16% also did their entire purchase online in 2021.

What Are Google Vehicle Ads?

With the new ads, dealerships can now highlight cars for sale nearby in relevant searches. The ads include a few important details about the car, including the location, make and model, price, and dealership name. 

If tapped or clicked, the ads then take users to the dealer’s website for more information about the vehicle. From there, they can get more information to come to make a purchase in-person or to order online (if your dealership provides that service). 

How To Gain Access to Google Vehicle Ads

As a new test, vehicle ads are only available to auto dealerships in America.

The ad format is also not automatically shown within ad accounts. To gain access, you or a representative for your company must contact Google. 

Once given access, you will need to upload your inventory through Google Merchant Center and connect your vehicle inventory feed to your Google Business Profile. 

What Vehicles Are Allowed

Currently, only commercial auto dealerships are eligible to run vehicle ads. Private or individual sellers are not eligible. 

Google also has several restrictions on what vehicles are allowed. At the moment, only non-commercial passenger vehicles are eligible in vehicle ads. 

Restricted vehicles include:

  • Recreational vehicles
  • Commercial vehicles
  • Farm vehicles
  • Buses
  • 2-wheelers
  • Trains
  • Boats
  • Airplanes
  • Any outdoor utility vehicles

In early testing, Google says it saw an average increase of 25% in conversions for auto dealerships, along with more qualified leads and increased awareness of accompanying text ads.

If you’re a business owner or operator, you’ve probably been told 100 times by 100 different people that you just HAVE to invest in Search Engine Optimization. Unfortunately, you’ve also likely never really heard why SEO is so important beyond broad mentions of “being found online” or that “everyone uses Google.”

Marketers and salespeople have a bad habit of talking about the power and benefits of optimization without explaining what sets it apart from other types of online marketing, how it impacts your ability to reach new markets, and why many SEO packages don’t cut it. 

So today, I wanted to do just that.

What Is Search Engine Optimization

Before we can talk about what makes SEO special, we have to talk a bit about what it is.

In the simplest terms, search engine optimization is the name for a wide range of strategies and techniques used to increase your visibility on search engines. 

In the past, this could be boiled down to the phrase “making your website the top result on Google searches.” These days, search engines are much more complex and what might be the top result for one user might be completely different for another.

As such, SEO has evolved to focus more on overall visibility across Google’s many systems with the goal of attracting as many potential customers as possible to your site.

How SEO Works

For our purposes today, we aren’t going to go very in-depth discussing the numerous strategies or techniques used in SEO. Otherwise, we’d be here all day.

What matters for this discussion is understanding that these methods affect how Google sees and ranks your site. 

While some strategies are dedicated to helping Google understand the content that is on your site, others are intended to boost the overall value of your site. Combined, these approaches help ensure Google picks your site for relevant searches and gives you the best chance to attract website traffic.

Why SEO Is Essential in 2022

Google Is The Most Visited Site In The World

Marketers always like to say “everyone uses Google” to emphasize the importance of SEO (and they aren’t necessarily wrong), but what does that really mean?

It means that Google is a massive part of daily life for practically everyone around the globe, and can massively influence what information we see, who we do business with, and what products people buy.

To give you an idea of how much influence Google has compared to any other site online, the search engine sees more than 3x the traffic that the second most popular website – YouTube (which is also owned by Google.)

The most popular site in the world NOT owned by Google – Facebook – sees less than a quarter of the traffic seen by Google.com.

No matter how you try to spin it, Google acts as the central hub to the internet for the vast majority of people out there. If you don’t play by their rules, you risk being disconnected from this hub and any potential traffic you might get.

Organic Search is Still The Main Driver of Traffic

When considering where to invest their marketing budget, many businesses find themselves asking the same question: “Why should I spend money on SEO, which is complicated and not guaranteed to pay off, when I could instead run ads that are guaranteed to appear above those search results?”

Organic search results get underestimated because ranking highly is rarely a sure thing – even for the biggest companies. Meanwhile, paid search ads are built around driving results without uncertainty.

Despite this, there is actually a very simple reason you should invest in organic search optimization.

Organic search results drive more than twice the traffic compared to the next leading traffic source. Compared to paid ads, organic search results drive more than 5x the traffic to websites.

At the end of the day, the majority of search results still result in a user clicking an organic link from regular search results. So while it may seem riskier, investing in search engine optimization has the chance for much larger rewards.

Better SEO Means Better User Experience

Every brand wants its website to provide the best user experience possible. A positive user experience increases the likelihood of driving conversions, while negative user experiences can sour people on your company entirely.

So, it should come as good news that the majority of SEO practices are intended to improve user experience in a variety of ways including speeding up your site, making it easier to use, and improving accessibility.

By ensuring you are optimized for search engines, you are also investing in improving your site for the real potential customers who will soon be visiting.

SEO Is a Process That Is Always Changing

Companies looking to save some cash on SEO will have an easy time finding dozens of cheap SEO packages across the web. The problems with the packages are numerous, but the biggest red flag is the assumption that SEO is something you do once.

In reality, SEO is something that needs to be done regularly to have a real impact. 

When left alone, Google assumes websites are becoming outdated or irrelevant. No matter what industry you are in, there are always new products coming out, new information that can benefit your customers, and new ways to improve your site.

Additionally, Google itself is always changing. The company releases new guidelines, algorithm updates, and features for webmasters seemingly every day. Any cheap package deal is unable to take these updates into account and help your company stay ahead of the rapidly changing search results.

SEO Results Amplify With Time

Unlike almost any other form of marketing, search engine optimization is one of the few investments which tends to build on itself for greater and greater results.

As you optimize your website and create quality content to improve your search rankings, you also provide a more robust presence online. Your website becomes an even greater resource to potential customers. You start getting linked to by others in your industry. People start sharing your brand around social media. 

Ads may drive immediate results, but these tend to stabilize with time. Effective search engine optimization, on the other hand, pays increasing dividends the longer you invest in it.


The role search engines play in our lives will only continue to grow as people become more connected and expect information to always be at their fingertips. For all these reasons, it is imperative that companies invest in the best optimization practices possible if they want to continue reaching prospective customers in an increasingly digital world.

Due to the long-term impact of SEO, the best time to start optimizing your website was probably months or years ago. The second best time, however, is now.

Twitter is signaling its plans to let brands establish dedicated shops on the platform through a limited test.

The company revealed it is introducing dedicated shopping pages including up to 50 products to a handful of brands as an experiment ahead of plans to roll out the feature to more retailers later this year. 

The feature allows a brand or business to add a simple “View shop” button to its profile page, which will link to a Twitter-hosted e-commerce page. When clicked, the button will then take users to your actual online store or website, where the transaction can be completed. 

As Twitter described the new feature in its blog post announcement:

“People are already talking about products on Twitter. We want Twitter Shops to be the home for merchants on Twitter where they can intentionally curate a catalog of products for their Twitter audience and build upon the product discussions already happening on our service by giving shoppers a point of action where a conversation can become a purchase.”

Only Available to a Select Few

As Twitter Shops are currently considered a beta test, the feature is only available to a small number of brands in the U.S. Specifically, the announcement only mentioned five brands that have utilized the feature so far – Verizon, Arden Cover, the Latinx In Power podcast, Gay Pride Apparel, and All I Do Is Cook.

Additionally, only iPhone users are currently able to view or interact with the shops, though the company plans to roll the feature out to other devices in the future.

Social Stores Are Becoming The Norm

The new feature underscores the increasingly blurry line between social media and online shopping. Several other platforms, including TikTok, Facebook, and Instagram have rolled out their own shopping tools to brands on their platform, though the most obvious comparison is Pinterest’s current shopping system where users can discover brands and shop their products on the platform before finalizing their purchase through retailer’s own sites.

For more, read Twitter’s full announcement here.