Facebook Messenger

Facebook unveiled several big upgrades to its current platform of products and services this week during its annual developer conference in San Francisco. The biggest announcement has been rumored for some weeks, but the social media giant also had a few other interesting changes hidden up its sleeve that will allow the platform to be more fully integrated with the rest of the internet.

Messenger is a Platform Now

Of course the big news from the conference is Facebook’s decision to officially launch Messenger as its own platform, which will allow developers to more freely integrate features from Messenger into other apps.

For example, Facebook demonstrated how users may be able to order from an online retailer, then change the order or shopping details later using the Messenger app. You can find out more details in the official announcement.

360-Degree Videos are coming

It was announced that spherical, 360-degree videos will be coming to Facebook at some point in the near future. These spherical videos will also be brought to the Oculus VR platform.

Embeddable Facebook Videos

Facebook is quite proud of the success of its video service and it is making it easier than ever to share videos you like from the site. Soon, videos uploaded to Facebook will be embeddable across the web. This provides clearer incentives for content creators to consider uploading videos directly to the social media site rather than through competitive platforms such as YouTube.

Firefox Yahoo

Google has been heavy-handed in trying to woo Firefox users back to their search engine since Yahoo became the default search engine for the browser. It also appears to be working.

ComScore released the latest US search market share numbers for February and it seems Yahoo is gradually losing the gains they have made since they made a deal to become the default search engine for the browser and Google is reaping the benefits.

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Since the switch over lost Google a small portion of users, Google has been practically begging users to make switch back. While there hasn’t been a mass exodus back to the motherland of Google, Yahoo is seemingly losing a slow but steady stream of users back to Google.

According to comScore’s report, Yahoo lost approximately 10 percent of its search volume from January to February, while Google recouped a tenth of a point along with Bing. This lines up with another recent report from StatCounter which also indicated a loss by Yahoo between January and February.

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From the time Yahoo became the primary search engine to January, Yahoo had gained 1.2 points. Now Yahoo is still above their previous levels, but it has list .2 percent of those gains. The question is whether the trend continues.

It is important to note comScore’s numbers don’t include data from mobile searches, where Google is even more dominant.

Google is making it easier for mobile users to fill out forms thanks to a new enhancement to its autocomplete attribute in Chrome, the company announced yesterday.

As in the past it is up to webmasters to make sure the forms on their sites are marked up with the autocomplete attribute, but it is an important step to take. Past analysis shows implementing autocomplete on your forms increases conversions and reduces cart abandonment.

Google also encourages sites to use the autocomplete attribute, citing increased completion rates and saying:

“Making websites friendly and easy to browse for users on mobile devices is very important. We hope to see many forms marked up with the “autocomplete” attribute in the future.”

The new enhanced autocomplete attribute allows you to easily label input element fields with common data categories like ‘name’ or ‘street-address’ without having to alter other aspects of your site. This way, Chrome is able to accurately fill-in each line when users tap on the field from their smartphone or tablet.

Google offered a sample form so you can see get an idea what the new markup code looks like. You can see how each field is marked up by going to this page and viewing the source.

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Is Facebook still the king of social media? In terms of sheer traffic Facebook may still have a sizable lead, but businesses are finding it may not be the best platform for their marketing. In fact, a report by L2 and Olapic shows brands are starting to invest more effort elsewhere.

Brands are now posting more content to Instagram than they are on Facebook, most likely due to the continuously declining organic reach for brands on the big F.

The signs of Facebook’s downfall as the primary place for social media marketing have been around for quite some time. As organic reach started to fall, brands began migrating to other social networks and cutting back on their organic efforts on the site in favor of paid advertising.

Facebook’s paid advertising platform allows brands to get even more reach than they had developed organically, but at the sake of organic reach. In comparison, Instagram is (for now) almost entirely based on organic content.

Instagram may not stay the most popular platform for branded content for long, either. The Facebook-owned social image sharing platform has already implemented some advertising options and have publicly announced plans to expand paid advertising on the site. Nonetheless, most brand activity on the site is currently organic.

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The L2 report found the 250 participating brands posted an average of 9.3 times per week on Instagram compared to 8.8 times on Facebook in Q4 of last year. Compared to the same time period in 2013, Facebook was down from 11.1 a week, while Instagram boosted itself by nearly two full posts a week.

Other notable findings from the report included:

  • The auto industry, led by luxury brands like BMX, Mercedes-Benz, Audi and Porsche, outperformed all categories (Beauty, Consumers Electronics, Travel, Watches & Jewelry, Fashion, Sportswear, Retail, Drinks) with a 1.52% per post engagement rate on Instagram. Drinks — Stella Artois, Jack Daniels, Belvedere, Pabst Blue Ribbon — was second at 1.32%.
  • Of the top 200 highest performing posts, 65% prominently featured a product, 43% included general lifestyle photography and 29% included a brand ambassador or other influencer.
  • Hyperlapse has lapsed with only 75 — or only 2.4% of brand videos posted since August — brand posts using the time-lapse video app. Brand Hyperlapse activity has fallen off steeply since September and the engagement rate on the videos is 0.69 percent, slightly less than conventional Instagram videos.
  • Photo posts drive higher engagement that video, 1.03% to 0.79%. Videos attract more comments, but photos draw significantly more likes.

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The best marketing is always informed by data. The more data you have the more you can pinpoint who you should be reaching out to and what they are interested in, and Facebook is making it easier than ever to find out who you audience really is.

Tuesday, Facebook announced it would be granting Page owners access to “topic data” which tells marketers and business owners what audiences are saying on Facebook about all sorts of topics including events, brands, and activities.

Obviously there are some privacy concerns with this type of data, but Facebook says all personal information is being withheld.

With topic data, fashion retailers can see what types and styles of clothing their customers are talking about, and businesses can gauge the public opinion on their brand.

This isn’t the first time marketers and business owners had access to this type of information, but previously they had to use third-party tools to get this level of insight. Facebook also claims that these tools frequently used sample sizes that were too small to be effective and argue it was “nearly impossible” these tools were accurate.

Advertisers should know there is no way to directly use this data to target ads, but it absolutely can be used to craft more effective ads and target them more accurately for your market.

 

Reviews are one of the best tools local businesses have for establishing a reputation and trust within their community. The problem is it can be difficult to convince customers to leave their opinion on Google or Yelp, especially due to Yelp’s strict “no review solicitation policy.”

Yelp’s Luther Lowe gave a tip to help get past this hurdle and start generating reviews at the LSA SMX West Local Search Advantage Workshop.

Yelp’s policy against review solicitation prevents businesses from asking for positive reviews, though it has not prevented some other creative attempts to gain a positive standing on the site. However, Yelp does allow incentivized check-ins. Obviously check-ins are not reviews, but when users check-in to receive an offer, they are automatically prompted to review that business the next time that return to the site or mobile app.

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This system gives businesses a means of encouraging users to leave a review without placing their hands on the scale. The problem with allowing incentivized reviews is obviously that many people would be pushed to give dishonest reviews, but through a pre-review reward users are still free to speak their mind.

From a business matter, this also benefits Yelp because more check-ins equates to more value and usage, but it also gives a valuable place for businesses to lightly nudge customers to help spread the word.

Faceboo LikesIn the next few weeks, you are likely to lose at least a couple likes on your Facebook Page. It isn’t a sign people are losing interest in your brand however. Facebook has just announced they will stop including likes from memorialized and voluntarily deactivated accounts in the totals for likes on Pages.

The company issued the warning in a blog post yesterday, saying the move will help give businesses more accurate information about the people following their Page and improve ad targeting efficiency.

As the post explains:

Over the coming weeks, Page admins should expect to see a small dip in their number of Page likes as a result of this update. It’s important to remember, though, that these removed likes represent people who were already inactive on Facebook.

According to Facebook, Page owners should not expect big drops. The average Pages should only lose a few followers, but any Pages who have paid for Likes or used other artificial means of inflating their total may see substantially larger losses.

Facebook is also warning Page administrators with an alert within Insights:

Gary Illyes at SMX West Photo Credit: Steve Boymel

Gary Illyes at SMX West
Photo Credit: Steve Boymel

After months of hints, Google officially announced they would be including mobile-friendliness as a ranking factor in their search engine results last week. Now we are getting more information about how the mobile-friendliness signal will be implemented when it goes into effect next month.

Google’s Gary Illyes answered several questions about the new ranking signal at SMX West, where he explained the ranking factor would operate in real time and works on a page-by-page basis.

The conversation started when Gary was asked if there was a deadline for when webmasters need to have their sites updates to avoid being negatively affected by the launch of the signal. According to his response, the algorithm will operate in real time, so you could theoretically update any time you want and expect to start benefiting from the signal immediately.

Most likely, the signal won’t actually operate in real time for webmasters, but will reflect the version indexed by Google. That means sites that don’t get indexed very often may want to ensure their sites are updated soon, while sites that are crawled and indexed daily can address the issue when they see fit.

Google has not clarified, but all sites will still get the most benefit from having their webpages ready before the April 21st launch.

Gary also stated the algorithm will operate on a page-by-page basis, so you will need to ensure every important individual page is updated.

This is important for many webmasters who have sub-sections or unique areas of their page that would be difficult to make mobile-friendly. If you have pages that aren’t intended for mobile users, you don’t have to worry about them impacting your other pages.

If you have many pages that aren’t easily usable for mobile visitors, you might want to reconsider your strategy overall as more traffic is coming from smartphones and tablets every day. The new ranking algorithm is a big statement from Google about the importance of mobile in the current state of the internet, and you can expect to continue to struggle if you resist the changing tides.

Social media is all about crafting an image and that starts at the profile and cover photos. These pictures are the first things visitors see when they come to your profile, and it is essential to maintain a consistent image across social media. Unfortunately, trying to prepare your photos in the ideal sizes and specifications for the wide array of social media platforms can be a headache.

Every single social media site has their own specific sizes for images and many of the specs can seem almost random. Facebook requires 851px by 315px, while Google calls for 1080px by 608px and images on LinkedIn are supposed to be 646px by 220px. You can spend your time trying to come up with a mnemonic device to try to keep all the different image specs straight, but chances are your time is better spent elsewhere.

Thankfully, the team at Spredfast created a handy infographic which lays out the most recent photo specs for pretty much any social network you are likely to be on. The graphic details all the ideal photo sizes for profile pics and cover photos, as well as detailing the optimal sizes for posting photos to make sure cropping won’t ruin the image.

 Social Image Size Infographic

While Facebook may be the most popular social media platform, some brands are discovering Twitter can be just as effective for growing your business and turning followers into leads and sales. However, it isn’t always easy to start building a real fruitful presence on the site.

According to Search Engine Journal, only 34% of marketers on Twitter are successful at finding leads on Twitter. Does that mean the hugely popular service isn’t fertile land for marketing? Not necessarily. You just have to understand Twitter before you can expect to start finding good leads.

Too many companies just Tweet whatever they can think of without any sort of strategy. But if you take the time to learn the ropes and see what works and what doesn’t, you can start Tweeting with a purpose and drawing in loads of quality leads.

Over the weekend, HubSpot and Market Domination Media released this infographic filled with useful tips and statistics that can help you craft a game plan so you can turn Twitter into a lead generating machine with a little time and testing to find what works best for you.

 Twitter Conversions Infographic