Tag Archive for: Google advertising

Google Lets Advertisers Opt-Out of The Search Partner Network Following Troubling Claims

Google is giving advertisers the ability to opt out of showing ads across its Search Partner Network (SPN) following a concerning report that suggests ads may be being shown on controversial websites – even if you’ve placed those websites on a blocklist. 

The Claims

A report from Adalytics was recently published asserting that an unnamed Fortune 500 company had been upset and “surprised” after it learned that its ads were being served across several non-Google websites. 

Specifically, the report says that the company’s ads were being shown on Breitbart.com – a controversial right-wing news site that has been accused of racial bias, misleading articles, and incendiary perspectives. This is particularly problematic, as the company had added the domain to its exclusion list years before. 

As Adalytics stated:

“This raises the possibility that ads were served on websites and publishers despite the brand’s deliberate efforts to achieve brand safety and exercise control over their own media investments.”

In response, Google widely denied the claims in Adalytics’ report and suggested they ads shown were intentionally triggered. Still, the company announced it will allow brands to entirely opt-out of showing ads across the SPN if they desire. 

The company said:

“Though we take enormous issue with Adalytics’ methodology and conclusions, we always look to improve our products to meet our partners’ needs.”

Why It Matters

Having your ads shown alongside inappropriate or hateful content can be damaging to a brand’s reputation and develop negative associations for those who see it. Additionally, those who frequent problematic websites are unlikely to be your target market, so your ad budget is likely being wasted when this happens. 

Similar issues at X (formerly Twitter) have recently led to several large advertisers to publicly announce they were pulling ads from the social network following a report indicating X was displaying these ads alongside hate speech, racist, and white nationalist content. 

By giving advertisers the opportunity to opt-out, Google is ensuring that brands still can feel comfortable their ads aren’t being shown alongside objectionable content while the information from Adalytics’ report is further investigated. 

For more, read the full report here.

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Google’s New Demand Gen Campaigns Use AI To Reach Shifting Audiences

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Google is launching an exciting new ad format called Demand Gen Campaigns which uses the latest AI tools to create highly targeted video and image ads for YouTube, as well as Google’s other platforms. 

The new ad product is designed to motivate advertisers to invest more outside of social media platforms like Facebook and Instagram – Google Ads’ biggest competitors. 

What Are Demand Gen Campaigns?

Demand Gen Campaigns are video ads up to 15 seconds long, primarily intended to run as pre- or mid-roll YouTube placements. However, the company says the ads will show in other places as well, including as image carousels on mobile and bumper ads.. 

Most importantly, Demand Gen includes a suite of creative tools to help deliver messages and ads that are tailored for your audience. 

The ad product also generates “lookalike” audiences filled with potential new customers who match your existing customers. 

As with most Google Ad formats, advertisers can manage a wide range of ad delivery and budget options, allowing you to deliver more clicks, traffic, and conversions. 

Demand Gen Helps Target Shifting Audiences

stats about Demand Gen Campaignss

Google says that Demand Gen Campaigns are intended to help businesses reach consumers during a time when shopping habits are quickly changing.

The company cites recent surveys that show viewers typically split their time on social media between traditional platforms like Facebook and Instagram with others like YouTube. 

Additionally, more than 90% of people said they had watched content from a specific creator or artist across multiple platforms and formats in the past year. 

These ads are designed to help pull users onto YouTube, which Google believes offers a more genuine connection with creators. 

The ads are intended to do this by using visually engaging ads that are highly tailored for specific audiences across the entire Google ecosystem.

Demand Gen Campaigns Will Replace Discovery Ads

Demand Gen ad campaigns started rolling out to advertisers worldwide earlier this week, and will be replacing Google’s current ad option for its Discovery feed. Discovery campaigns will be phased out sometime in early 2024.

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Google Gives Advertisers More Control Over Where Their Ads Appear With Brand Exclusions and Restrictions

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Google is giving advertisers more control over where their ads appear in Search with two new features that have only been available to a small number of advertisers previously.

The company announced it will be bringing brand exclusions for Performance Max campaigns and broad match brand restrictions for all advertisers on Search. 

In the announcement, the company said that both pilot tests were “successful” and that bringing these tools to more advertisers would improve campaign performance. They also promise that using brand exclusions and restrictions will help improve reach by guaranteeing your ads are not appearing along controversial, irrelevant, or problematic search content.

Notably, these are one of the many new features on the platform which are being assisted with AI.

Google gave Search Engine Land two statements, one for each new ad feature:

“[Advertisers can] expand the reach of your brand campaigns with new brand restrictions for broad match. Broad match gives you the most relevant reach and conversions within your performance goals.”

“In the past, it may have been difficult to use broad match in campaigns with specific brand needs. That’s why we’re rolling out brand restrictions. This new feature will help you get the additional reach of broad match, while ensuring it is only matching to relevant brand traffic that you’ve specified.”

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AI Is On The Way To Google Ads According To New Test

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The rise of AI continues as Google Ads has started testing using artificial intelligence to help advertisers create the message for their ads. 

The feature seems to be a very limited test that uses AI to generate suggestions for headlines and description texts. Notably, when Google Ads Liaison Ginny Martin confirmed that the ad platform is testing AI tools, it is “unrelated to Bard”, Google’s recently released AI system. 

From user reports, the AI tool helps to create responsive search ads within Google Ads. 

Responsive search ads are a type of ad option that already uses machine learning to optimize your ad for those who see it using a premade set of headlines and descriptions. 

In this small beta test, users can instead let AI create headlines and descriptions suggestions based on information about your business. Specifically, the prompt asks you to “describe the product or service you’re advertising and what makes it unique in a few sentences.”

You can then select from the suggestions Google offers or decide to write your own.

It is unclear how soon you can expect to see this feature rolled out to more advertisers but it shows that Google is seriously working to utilize AI technology in every area of its platform, including Google Ads.

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Google Blocked Over 5.2 Billion Ads In 2022 According To Annual Ads Safety Report

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Google released its annual Ads Safety Report this week, highlighting the company’s efforts to guarantee advertising on its platforms is safe and trusted.

Along with suspending more than 6.7 million spammy ad accounts over the last year, the report details how Google is fighting fraud, preventing potentially harmful ads from running, and protecting user privacy.

Using machine learning algorithms, Google is able to identify suspicious activity and patterns faster than ever and quickly remove fraudulent or harmful ads.

This has contributed to a huge improvement in Google’s abilities to detect spam and harmful activity at scale, leading to over 2 billion more ads being blocked in 2022 compared to the previous year. 

At the same time Google released the report, the company also announced it is launching an Ads Transparency Center to help users better understand the ads they are seeing and who is paying to display them. 

Highlights From The 2022 Google Ads Safety Report

The full Ads Safety Report includes a lot of details about how Google detects and removes malicious or spammy ads, but these were the details we think are most important for you to know:

  • Google blocked over 5.2 billion ads for policy violations
  • Ad restrictions were down by over a billion annually in 2022
  • Over 6.7 million advertiser accounts were suspended for “egregious” policy violations
  • The number of ads removed from web pages stayed largely stable compared to the previous year

What Is The Ads Transparency Center?

In response to the leap in blocked ads and suspended ad accounts, Google decided to create the Ads Transparency Center – a central knowledge hub containing information about verified advertisers and ads. 

Here you’ll be able to find detailed information about the ads a specific advertiser has run, what ads are being shown in a specific area, and more about ads appearing on the platform. 

Users can also access My Ad Center here, which gives them the ability to like, block, or report potentially problematic ads. 

For more about Google’s attempts to keep the ads on its platform safe for users, check out the full 2022 Ads Safety Report here or the Ads Transparency Center announcement here.

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Google Introduces Frequency Targeting For Youtube Ads

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Google is officially rolling out frequency targeting controls for video ads on YouTube according to a new blog post from the company.

With this move, advertisers can now take control and set limits for how often individuals see their ads.

In the past, the only way to do this was through connected TV campaigns in Google Display & Video 360 – more advanced advertising tools and features.

What Is Frequency Targeting For Ads?

Frequency targeting lets advertisers set a target number of times their ad will be shown to specific users.

This helps make the most of ad budgets by preventing ads from being repeatedly displayed to unreceptive audiences.

As the announcement for the feature explains:

“This will help advertisers optimize towards more precise reach and frequency, while ensuring that we continue to provide a suitable advertising experience for viewers. Target frequency allows advertisers to select a frequency goal of up to four per week and our systems will optimize towards a maximum unique reach at that desired frequency.”

Why Set a Frequency Target For Your Ads

Though there may be times when repeatedly seeing the same ad may be beneficial to motivate potential customers, there is a limit. Most studies indicate that repeatedly seeing ads is much more likely to contribute to diminishing returns and bad will with consumers.

For example, one Google-commissioned study found that TV advertisers see a decrease in ROI of 41% when the frequency of their ads was more than 6 views per week. Based on the data, more than 46% of ad impressions were above this threshold, making nearly half of ad impressions wasted.

The study says:

“Almost half of the linear TV impressions in our study were considered waste but the same study from Nielsen shows that brands can increase their average weekly frequency from one to three on YouTube with a consistent ROI.

“This is a huge opportunity for marketers to maximize their impact across the same set of people they are already reaching today.”

Final Details

Frequency targeting is now rolling out to all Google Ads users around the globe. 

Google claims that over 95% of all campaigns using frequency targeting hit their goal using the tool in testing.

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Exploring The 3 Top Priorities For Google Ads in 2022

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As Google Ads continues to release constant new features, upgrades, revamps, and other updates seemingly every day, brands can often get stuck in “reaction” mode – finding out the latest updates and revamping their plans and strategies in response.

It is obviously important to stay up to date with what Google Ads is doing – otherwise, your advertising strategies may become less effective and start costing you more than they are bringing in. At the same time, when you focus too much on the constant stream of updates coming from the company, it leaves very little room for long-term strategies. 

Thankfully, Google Ads Vice President, Jerry Dischler, recently gave all of us a glimpse into the company’s roadmap for 2022 by detailing three top priorities for the company this year: automation, measurement, and privacy.

In a blog post, Dischler explained how Google Ads is using these three priorities to shape its product and provided a clearer view of what businesses can expect from the ad platform moving forward. 

While the three priorities themselves may not be particularly surprising, it is Dischler’s explanation of how the company sees these tenets which provide the most insight into what Google Ads will look like in the future and how brands can start preparing for upcoming changes today.

Automation Is The Norm

As the internet seemingly moves faster and faster each day, brands are relying heavily on automation to keep their online advertising agile and efficient.

Dischler says he has seen this not just in the data from companies across the platform, but also in speaking personally to advertisers around the world:

“In meeting with many advertisers, I’ve heard how readiness, speed and agility have been critical for managing complexity and driving growth in these uncertain times. That’s why advertisers are turning to automation more than ever before. In fact, over 80% of Google advertisers are now using automated bidding to free up time and improve ad performance.”

To ensure these automated tools remain competitive, Google is focusing on improving automation within Performance Max and Discovery campaigns.

While the company is likely to continue introducing automation into other areas of Google Ads as well, the company is emphasizing these two campaign types because they offer a number of specific benefits:

  • Easier Ad Management
  • Cross-Channel Reach
  • Improvements in Incremental Conversions
  • Lower Cost Per Action (Cost Per Click)

Measurement In A New Era of User Privacy

Data measurement has always been a key benefit of online advertising, making it possible to not only target your ads based on collected user data but to also track the success of your campaigns in real-time. 

Recently, though, this has been severely complicated by a wave of new privacy protection measures led by Apple’s iOS14 update. Since the release of this update, Apple users have to opt-in to sharing their data with sites and advertising platforms, rather than allowing their information to be collected by default. 

As this approach to user privacy continues to spread, with Google set to introduce their own versions of these tools soon, the company says it is also working on new solutions which will allow brands to properly measure the value of their marketing efforts.

These solutions include:

  • Enhanced Conversions
  • Consent mode
  • Conversion Modeling
  • Data-Driven Attribution
  • Focus on First-Party Data and Privacy-Safe APIs.

Changes To Privacy Guidelines

While Google wants to ensure advertisers can track their ad performance and measure the value of their online advertising efforts, the company also wants to be more transparent about its data collection methods and give users more control over their personal information. 

To do this, the company has made broad changes to its privacy guidelines, including a significant update to its Privacy Playbook. These changes reframe Google’s approach to better balance the needs of both advertisers and users by highlighting three specific goals for the future:

  • Building direct relationships with customers
  • Keeping data accurate and actionable
  • Keep your ads relevant

Be Ready For The Future of Google Ads

If you want to be ready for the changes coming to Google Ads in 2022, Dischler makes it clear. Brands need to go back to the drawing board.

Instead of focusing on creating great ads one at a time, successful brands are looking to automation to keep their ads as relevant as possible, using direct customer connections to keep their advertising data accurate, and redoubling their commitments to protect their users’ privacy.

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Google Ads To Start Hiding “Insignificant” Data On Search Term Reports

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Google Ads is reducing the amount of information it provides advertisers according to recent alerts many account managers have seen in the past week.

The company says it will soon stop giving advertisers data about search queries triggered when there is not “significant” data.

As the alert says:

“We are updating the search terms report to only include terms that were searched by a significant number of users. As a result you may see fewer terms in your report going forward.”

Why Google is Doing This

According to a statement to Search Engine Land, the search engine made this decision to protect user privacy.

“In order to maintain our standards of privacy and strengthen our protections around user data, we have made changes to our Search Terms Report to only include terms that a significant number of users searched for. We’re continuing to invest in new and efficient ways to share insights that enable advertisers to make critical business decisions.”

What This Means For Advertisers

On one hand, the opinion could be made that Google is streamlining its reports and preventing advertisers from being able to identify users or personal information based on individual queries.

For example, it is not unheard of for advertisers to see search terms made a single time or driving a single click in ad reports. That is likely to go away in the coming days, removing outliers and better protecting users.

On the other hand, many advertisers have expressed frustration over the lack of transparency. The decision to remove this information entirely means advertisers know less about where their money is going.

Additionally, Google hasn’t been entirely clear on what “significant” means, making many wary of what this shift will look like. If it just removes queries with single impressions, then advertisers are likely to accept it and move on. Still, there are countless low-volume queries with no risk to privacy which could be removed if Google decides to use a higher threshold. 

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Google Ads Begins Requiring Identity Verification For All Advertisers

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Google announced recently that it is requiring advertisers to provide documentation of their identity and geographic location to be eligible to run ads on the platform.

The new policy is an expansion of similar restrictions put in place in 2018 requiring the advertisers behind political ads to provide identification verification.

How Advertisers Verify Their Identity

Google is rolling out the new policy in phases and will be selecting certain advertisers to verify themselves first. Specifically, Google says it will prioritize those who do the following across its Ad Network:

  • Promotion of products, goods, and services.
    • Examples: Retail, media and entertainment, travel, B2B, technology, etc.
  • Promotion of informational, advisory, or educational content.
    • Examples: Content promoting educational resources, research and statistics, free health or financial advice, charitable or social causes, etc.
  • Promotion of content related to regulated industries.
    • Examples: Gambling and games, financial products or services, healthcare products or services etc.

If selected, an advertiser will be required to provide documentation to verify their identity within 30 days. Accepted documentation will include:

  • Personal identification methods
  • Business incorporation documents
  • Possibly other items to verify who they are
  • Operating geography

If documentation is not provided within the 30 day limit, all ads will be stopped until the issue is resolved.

Google also says it will begin the program in the United States before rolling out globally. The new requirements will apply to every aspect of Google’s multi-faceted advertising platform, including Search, Display, and YouTube ads.

Currently, the company expects that it will take a few years to fully implement the program.

Notably, the information currently available suggests that Google is specifically focusing on the individuals or companies running the ads, not necessarily the individual managing the ads. This means your ad agency will likely be asked to verify your identity on your behalf.

New Disclosures For Ads

Part of the reason Google is requiring this information, is that it is beginning to add new disclosures about the identity of advertisers when displaying paid ads.

The disclosures are available below the “Why this ad?” option when clicking for more details.

The disclosure will include information about the advertisers’ name, country location, and will provide an option to stop showing ads from that advertiser.

Why Is Google Doing This?

As the company explained in its announcement, the new program is part of a larger effort to “provide greater transparency and equip users with more information about who is advertising to them.”

Director of Product Management for Ads Integrity, Jack Canfield, elaborated by saying:

“This change will make it easier for people to understand who the advertiser is behind the ads they see from Google and help them make more informed decisions when using our advertising controls. It will also help support the health of the digital advertising ecosystem by detecting bad actors and limiting their attempts to misrepresent themselves.”

For more information, read Google’s announcement here or explore their additional guidance on the program here.

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Google Ads Ends Social Support For Customers On Jan 1

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Google has been slowly shifting its online customer support from social platforms like Facebook and Twitter to solely using an online form. Now, the company is making it final.

Starting on January 1, 2020, Google says that it will no longer provide support through direct messaging on Google Ads’ Facebook and Twitter accounts. Instead, customers seeking support will be directed to the online support form.

Why This Matters

In the past, many brands and advertisers had preferred to receive support through Google Ads’ social pages because they tended to be quick and allowed for easy clarification of issues that could arise.

The company says the decision to eliminate these support options was intended to streamline the process and improve security or spam risks.

“Customer security and success is paramount. Due to the growing global concern around spam and phishing, we are making an effort to resolve all Google product customer questions via 1:1 communication through direct email, phone or chat,” a Google spokesperson told Search Engine Land. “Streamlining these channels will provide faster and more secure responses for all global customers.”

It should be noted that while Google will first direct customers to an online form, this tool then provides a number of ways to contact the company including by phone or email.

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