How To Fix Common Technical SEO Problems

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Technical SEO can be interesting, but no one likes coming across the same problems time and time again. That’s why it’s shocking how many websites are struggling with the same issues.

Here are some of the most frequent issues that can found while doing a site audit. We also have the solutions, so you can be prepared if you come across any of these issues.

1) Uppercase vs. Lowercase URLs – This happens most often on sites that use .NET. The server is configured to respond to URLs with uppercase letters and doesn’t redirect or rewrite to lowercase versions. This issue is slowly disappearing because search engines are improving a lot at recognizing canonical versions and disregarding copies. Just because it is going away doesn’t mean this issue should be ignored. Search engines still make mistakes doing this, so don’t rely on them.

Luckily, there is a an easy fix for this issue in the form of a URL rewrite module, which solves the issue on IIS 7 servers. There is a convenient option inside the interface that allows you to enforce lowercase URLs. If you do this, a rule is added to the web config file and this problem is gone.

2) Multiple Versions of the Homepage – If you are auditing a .NET website, go check to see if www.example.com/default.aspx exists. Most likely, it does. The page is a duplicate that search engines often find via navigation or XML sitemaps. Other platforms will instead make URLs like www.example.com/index.html or www.example.com/home. Most contemporary search engines automatically fix the problem, but why not make sure there isn’t an issue to be fixed?

The best way to solve this problem begins with doing a crawl of the site and exporting it into a CSV filtered by META title column. Do a search for the homepage title and you’ll quickly spot duplicates of your homepage. An easy fix for these duplicates is to add a 301 redirect version of the page that directs to the correct version.

You can also do a crawl with a tool like Screaming Frog to find internal links that point to the duplicate pages. Then, you can edit the duplicate pages so they direct to the correct URL. Having internal links that go via 301 can cost you some link equity.

3) Query Parameters Added to the End of URLs – This issue is most common on database driven eCommerce websites because there are tons of attributes and filtering options. This means often you will find URLs like www.example.com/product-category?color=12. In that example, the product is filtered by color. Filtering like this can be good for users, but bad for searches. Unless your customers do not search for the specific product using color, the URL is probably not the best landing page to target with keywords.

Another issue that tends to show up on tons of crawls of sites is when these parameters are combined together. The worst is when the parameters can be combined in different orders but return the same content, such as:

www.example.com/product-category?color=12&size=5 

www.example.com/product-category?size=5&color=12

Because both of these have different paths but return the same content, they are seen as duplicate content. It is important to remember Google allocates crawl budget based on PageRank. Make sure your budget is being used efficiently.

To begin fixing this issue, you need to address which pages you want Google to crawl and index. Make this decision based on keyword research and cross reference all database attributes with your core target keywords. You need to figure out what attributes are keywords used to find products. In figuring this out, it is possible to find high search volume for certain keywords, for example “Nike” = “Running Shoes.” If you find this, you want a landing page for “Nike Running Shoes” to be crawlable and indexable. Make sure the database attribute has an SEO friendly URL and ensure that the URLs are part of the navigation structure of your site so that a good flow of PageRank users can find the pages easily.

The next step depends on whether you want the specific attribute indexed or not. If the URLs are not already indexed, add the URL structure to your robots.txt file and test your regex properly to make sure you don’t block anything accidentally. Also, make sure you use the Fetch as Google feature in Webmaster tools. Remember, however, if the URLs are already indexed, adding them to your robots.txt file will not remove them.

If the URLs are indexed, unfortunately you are in need of the rel=canonical tag. If you inherit one of these situations and are not able to fix the core of the issue, the rel=canonical tag covers the issue in hope that it can be solved later. You’ll want to add this tag to the URLs you do not want indexed and point to the most relevant URL you do want indexed.

4) Soft URL Errors – A soft 404 is a page that looks like a 404 but returns a HTTP status code 200. If this happens, the user sees something resembling “Sorry the page you requested cannot be found”, but the code 200 tells search engines that the page is still working. This disconnect can be the source of the issue with pages being crawled and indexed when you don’t want them to be. A soft 404 also means real broken pages can’t be found.

Thankfully, this problem has a very easy fix for any developer who can set the page to return a 404 status code instead of a 200. You can use Google Webmaster tools to find any soft 404s Google has detected. You can also perform a manual check by going to a broken URL and seeing what status code is returned.

5) 302 Redirects Instead of 301 Redirects – Because users won’t be able to tell there is even a problem, this is a pretty easy problem for developers to make. A 301 redirect is permanent. Search engines recognize this and send link equity elsewhere. A 302 redirect is temporary and search engines will expect the original page to return soon, which leaves link equity where it is.

Find 302s by using a deep crawler like Screaming Frog. It allows you to filter by 302s, which you can then check individually. You can then ask your developers to change any that should be 301s.

6) Broken or Outdated Site Maps – XML sitemaps may not be essential, but they are very useful to search engines that make sure they can find all the URLs that matter. XML sitemaps help show the search engines what is important. Letting your sitemap become outdated causes them to contain broken links and miss any new content and URLs. Keeping sitemaps updated is especially important for big sites that add new pages frequently. Bing also penalizes sites with too many issues in their sitemaps.

Audit your current sitemap for broken links. After, speak to your developers about updating your XML sitemap and make it dynamic so that it updates frequently. How frequently depends on your resources, but doing this will save you a lot of trouble later.

It is very possible you will come across other issues while doing an audit, but, hopefully, if you come across any of these, you are now prepared to fix the problem.

 

For more Technical SEO Problems, read this article by Paddy Moogan at SEOmoz.

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Why You Need a Mobile Optimized Site

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Where is your phone? If you’re reading this, there is a good chance it’s in your hand. Over the past few years, Internet users have made a huge shift to mobile browsing as tablets and smart phones have made it easier to access the web while running errands, dining out or even talking with your friends.

This is why it’s important to make sure your website is optimized for mobile browsers. With almost fifty percent  of your audience using mobile devices as their primary way to browse the web, not having a mobile optimized website can cost you serious traffic and money.

So what do you do if you don’t have an optimized site for smart phones and tablets?

Well first, don’t just create a miniaturized version of your site. Users don’t want to be forced to try to pinpoint tiny buttons with their clumsy fingers and they definitely don’t want to read walls of text. Even more important is making sure the site loads quickly. Over half of all mobile users expect websites to load as quickly, if not even faster, on their mobile devices as they do on their computers. To make your site load quickly, make your mobile homepage streamlined with only essential content with minimum JavaScript and CSS files.

When optimizing your site for the Internet, it is also important to make sure your website works properly on every device. Ensuring your site supports every mobile operating system protects every visitor from having a bad experience with the site.

If you don’t already have a developer with experience in mobile sites, it’s time to get one. If anything, it is a little late. Your competition most likely already has an optimized version of their website for mobile devices and if your site isn’t ready for mobile browsing, your customers will leave you for your competition.  While it may seem daunting and costly to update your site for mobile surfing, making sure your customers have a pleasant experience with your site will save you much more money.

 

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How to Use Psychological Triggers to Go Viral

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If you haven’t seen the political quiz website ISideWith, you really should give it a look. It won’t change how you’re going to vote in November, but it is a perfect case study in great viral marketing because, as Rand Fishkin points out, it has two important psychological triggers.

First, sharing is simple and obvious. They have made it easy for you to share the quiz on almost any social site with bright and attractive buttons. They even tell you how many people have taken the quiz because of your sharing. Showing how your sharing has influenced others plays on your ego and the desire to know how many people care about what you share.

Second, they ask you how your results made you feel. When you give them feedback, they create a ready-to-share Facebook post for you. By allowing you to not just share your results, but customizing it with your own reactions, ISideWith plays on the way people use Facebook to share how they feel. People don’t always share what they are doing or interested in, but most people share how they feel. Capitalizing on emotions is a smart way to make people want to share your content.

The site isn’t perfect – no site is – but it takes advantage of the emotions people invest in politics to make their content as shareable as possible, thereby maximizing the chances of going viral. By knowing the psychologies of your audience rather than just their activities, you can make them want to share your site with the world.

 

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10 Steps to Great Online Connections

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Marketing your business online is a great way to build and grow your audience. In order to do that effectively, you need to network. Specifically, you need to make connections to bloggers and other content publishers. Sonia Simone at CopyBlogger has 10 steps to do just that, without turning in to someone people dread talking to.

1. Make Something Noteworthy

One great project brings influential people to you. If you’re doing something unique or game-changing, networking will be a snap. That probably sounds difficult, and it is. That’s why we aren’t all millionaires.

2. Be Positive

This isn’t just about the power of positive thinking, but rather about your positive online persona. Share helpful content and make friends through social media.

Being the bad guy could get you noticed, but it doesn’t make people want to do business with you.

3. Have an Opinion

Whatever your area of expertise is, be an expert on it. Stay current and be informed at all times, in order to contribute intelligently to discussions in your area.

4. Twitter

The Twitterverse is a popular spot for bloggers and content creators to congregate. What do you have to lose by attempting to connect with them with your own great content or intelligent questions? They’re a simple ‘@’ away.

5. Change Forums

Find the spot where the majority of your audience spends their time and deepen your Twitter connections there. Whether it’s Facebook, Google+ or another venue, you’ll sound more intelligent and competent than you did in 140 characters or less.

6. To the Real World

Soldify your online connections with real world meetings. Business connections are just like dating: face-to-face > online.

7. No Whining

Remember the step about being positive?  That means you don’t use your social media accounts to complain…about anything.  Try to read your posts from an outsiders point of view and be sure it’s engaging and positive.

8. Don’t be a Teenage Girl

OK, if you are a teenage girl with a successful business, congratulations to you. My point here is don’t talk about people behind their back, or in this case, online. No good can come of it, but plenty of bad can and probably will.

9. Don’t be a Geeky Fan

You will probably encounter some people who are both influential for your business and who you admire. Just be cool about it. Don’t gush over them. Rather, try to find a common ground by being enthusiastic about your shared interest, which also happens to be the area your business operates in.

10. Be Prepared for Twists

It’s great to set goals for yourself, but failure to reach those specific goals doesn’t necessarily constitute failure. Generally, if you are working towards the right goals and doing things the right way, you’ll have success. Just know it might not be the success you originally planned for.


 

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How To Diagnose a Sudden Drop in Search Traffic

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So you’ve been having steady traffic on your website for a while now. You are eyeing expansion and everything seems fine. Suddenly, your traffic nose-dives. There are a few reasons this can happen.  Some are very easy to fix, while others are more problematic. Here is a six question checklist to help identify what is causing the issue and how to solve the problem. Before going through the checklist, please make sure this is actually a search issue. If you go to Google Analytics and go to Traffic Sources->Sources->Search->Organic and select a range of a few months, you will see an image depicting your traffic with the sudden drop. If there is a drop in traffic on this chart, you likely have a serious search issue.

  1. Has the Analytics Tool Been Removed or Altered? – This tiny issue is by far the easiest to fix. It can happen frighteningly easy and frequently, but use an Analytics checker/debugger tool, and you can quickly find and fix this issue.
  2. Have There Been Any Significant Website Changes? – Sometimes just redesigning your website can shatter your rankings. Even removing content or restructuring what order your content appears in can have big effects on your site. Usually, this issue can be solved by using an Analytics tool to see if there were any changes right before the drop in traffic.
  3. Have You Been Hacked? – It is not as easy to know when you’ve been hacked as movies might make you think. There are spam attacks that don’t affect Active pages, but instead create new directories with spam content. This makes the hack harder to find. If a search engine picks up on it, the website is often penalized. Google and Bing Webmaster Tools can help you quickly find out if you are vulnerable to hackers. You can also do a manual search of “links:[your URL here]” to search for meta descriptions that look like spam. The solutions to being hacked vary but once you’ve uncovered the issue, you can look for specific solutions. Usually, it will involve loading a clean backup and changing all passwords.
  4. Has There Been a Major Algorithm Update? – If none of the above questions have helped, it’s quite possible your traffic issues are being caused by an update. Look through available and reputable resources to see if other websites are dealing with similar issues. If your problems are caused by algorithmic changes, it is time to seek professional help. Changing code won’t fix the problem. Instead, you will likely have to make large shifts in company practices, strategies, content and link building.
  5. Has the Site Been Hit With a Ranking Penalty? – If an algorithmic update isn’t your problem, chances are your Web site has been penalized. If you have incurred penalties, it means there has been a sudden spike in bad links or spam content. You should audit who is in charge of making sure your site is following SEO policies and make sure they are up to date with the best practices.
  6. Are You The Victim of Negative SEO? – Negative SEO happens when a competitor manages to automate spammy links at your Web site, causing site wide ranking drops. Bing Webmaster Tools has a Disavow Links Tool but unless you’ve seen a sudden rise in spam content or bad links, you can ignore this tool.

These steps can help you fix sudden traffic drops but you may have to hire professional assistance if the first two questions didn’t help. Luckily, these problems are fixable and soon your site will be back up to its steady flow of traffic.

You can read more about identifying search traffic drops in John Lynch’s article over at Search Engine Watch.

 

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Content Marketing and Its Long Term Benefits

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While building links is a common strategy for gaining exposure, focusing less on link building can actually earn you more links. Content marketing produces links, but it also improves your brand image and can make key connections that will net you more exposure than before.

These four content marketing advantages all naturally make links, which means less time focusing on link acquisition.

  1. Creating Large Amounts of Targeted Traffic: Producing great content that gets posted to popular websites gets you a large amount of traffic and exposure, but what good is exposure when it’s aimed at the wrong people? Since Google Penguin, the links of real value are those that make you visible to your market demographic. You can do this by understanding what trustable websites look like, considering audiences when evaluating a Web site, working with publishers before creating content and working with the most influential contributors to a site.
  2. Engaging Social Media: Sharing your content on social media sites helps you gain wide exposure as well as allowing you to fit your product to the needs of niche audiences. If you can get your content repeatedly shared, you can help establish your brand and its value. This can be achieved by optimizing your content for social media.  Allow visitors to link to social media sites with appropriate but non-distracting buttons on your content. Consider how the content will look when shared, and use eye-catching images. You may even consider buying ads on social media sites where your target audiences gather.
  3. Create Immediate Conversion Opportunities: By distributing content with positive brand information, you can create easy opportunities for conversions. Remember, all content you create draws people closer to your brand. Be sure to make it easy to subscribe to your RSS feed or email list and collect email addresses by making users give them to receive more content.
  4. Encourage Brand Advocacy: All content creates an opportunity to connect with your audience. The larger the audience you get, the more people you need to share your content. By getting people to repeatedly share your content, they are improving your brand’s reputation. This leads to more potential customers, which in turn leads to more potential advocates. Create advocates by always responding to feedback – positive or negative. Make it easy for people to get involved. Allow the community to help create content. If they believe in the content on your site, they will share it.

Content marketing is a sustainable strategy with long-term rewards. You always want to stand out. Unique, valuable and exciting content helps distinguish a brand in a way linking campaigns can’t.

To read more about content marketing, look at Loren Baker’s article at Search Engine Watch

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The Seven Most Common Mistakes for Startups

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Many startup companies make the same mistakes when conducting their sales campaign. We’re here to help you avoid them. Here are the seven most common mistakes for startups. While some of these may sound like common sense, knowing these ahead of time and knowing how to fix them can save your company a lot of trouble.

  1. Not Understanding Your Customer: Treating all clients as the same is a huge mistake many startups make. It is easy to make assumptions about what your customers will want but they will all have unique concerns and problems that have to be dealt with in a personalized way. Not every customer responds to the same sales pitch. Asking questions early on will allow you to answer their questions and sell them on your service.
  2. Not Selling: Rather than focusing on the extras and luxuries of your product, pinpoint the ways it will solve that specific client’s problems. This means asking the questions that will tell you what the customer needs. Showing a few ways your product will directly benefit a potential client goes a lot further than telling them about what you plan to put into the product later.
  3. Being Absent: Failing to meet potential customers in real life to close the sale means missing two of the most essential experiences for a startup. Not meeting in person hinders the ability to directly connect with clients and build long term relationships. It also means not hearing the specific concerns of the customer, which is easily the best way to improve what you are selling.
  4. Failing to Follow Up: After you give your pitch, follow up. While it seems that giving your pitch and traveling onto the next potential client increases prospective customers, moving on actually makes the clients forget about you. Don’t harass your leads, but keeping your product fresh in their memory until they make up their mind never hurts.
  5. No Process: Tracking basic information such as phone calls and emails, connections to decision makers, closed deals and deal values is an essential activity for startups, but many forget to do it. Having a process in place means knowing where you stand with all potential customers.
  6. Charging the Wrong Amount: While skewing prices cheaper seems like it would make your product more attractive, it can sometimes make customers question its value. Don’t undercharge. Set your price at one that will allow for a sustainable business and reflects the value of your product. Attract customers with what your product does, not how cheap it is.
  7. Not Asking For a Sale: If you have been in contact with a potential client for a relatively long period of time, don’t be afraid to ask for the sale. If you’ve put effort into establishing a relationship with the potential client, they should be happy to close the deal.

While startup founders come from all walks of life, knowing how to be an effective sales person is required to make a product succeed. Even if you’ve already made one of these mistakes, they are easily fixable. With these problems solved, you’ll be well on your way to making your service a reality.

 

You can read more in Steli Efti’s article at TechCrunch

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Case Studies, Social Link Bait and How to Make Viral Content

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Most people skim articles until they find something that catches them. You could use a gimmick to grab people’s attention, but the best way to get your readers to read your entire post is to create high quality content with proof to back it up. Case studies are one easy method to get into a topic while providing your readers with quality information. They are also one of the most favorable forms of content on the internet and wonderful “social link bait” or quality links.

Creating a case study should be easy if you can write high quality content. By adding reasearch and data, you can make a superb case study.

All case studies are unique. Your experience on a given topic and the amount of time you allocate for creating content make every study different. You will have to experiment, but the more time you put in will probably decide how good your content will be. You’ll need to do a lot of reasearch so that you can disect whatever the topic is well enough for your readers to understand. True quality content takes a lot of effort and time to make something the majority of a demographic will be interested in.

Case studies have a lot of benefits, including increased website traffic, brand recognition, social link bait, networking and overall site improvement.

Out of the many benefits of creating high level content, especially case studies, one of the best is the creation of social link bait. Social link bate is “any content of feature within a website designed specifically to gain attention or encourage others to link to the website.”

Social media has become ingrained in the lives of millions.  This has lead many away from Google and SEO over the past ten years. This is why link building is essential. “People will start caring less about links in future years because social popularity will become the new link popularity.” (Point Blank)  Google and Bing have even started including social media information in their searches. It also seems logical that Google will put in place a “social rank” system to compliment the “page rank” system many are unhappy with. With these changes, more professionals have seen the divide between research and data-driven results.

Social link bait is similar to regular link bait except it is shared by more websites. Social media is the most common platform for our demographics to share link bait.

To create social link bait, remember that it must be “socially sharable.” You can use sites like ThingLink for image optimization. It even includes a way to include links in your images.

Articles are simple and classic, but content can be made other ways. Why not try out a case study and try to make some social link bait? Money isn’t needed to make viral content and trying these methods might be a great start.

Gregory Smith writes for Search Engine Journal.

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How To Make The Best Design The First Time

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No designer wants to spend hours and hours doing unnecessary revisions and redesigns. You especially don’t want your client to throw out an idea at first glance. We know making the “best” design for your client’s specific needs on the first try is almost impossible but that doesn’t mean your first designs can’t have the potential to become the best design. With these few simple steps, you can make sure your designs have potential from the beginning and, hopefully, provide better designs for your client.

  1. Know Your Brand: Designers often ignore this step. It’s easy to think, when starting out as a designer, that the brand you’re working for doesn’t matter on the first try. They will just give you tons of revisions either way, right? Wrong. Knowing the business and the brand you’re creating for gives you a better understanding of what they need. Once you know what they need, you can give them what they want. Knowing a brand means knowing who they want to attract. By doing the research, you can help solve the client’s problems.
  2. Know the Industry: There are a few reasons you want to know what is happening in a client’s industry. To begin with, design is incredibly trendy and what is “in” right now varies by industry. You want to make sure your client sticks out in a positive and logical way. Don’t try to blend in but don’t let your design be the equivalent of a Hawaiian shirt at a formal event. Secondly, while knowing what is popular with your client’s industry is important, it is also essential to know what is attractive to their customers. Your design should focus as much on their needs as it does the client’s.  Researching the industry lets you know what people in that industry want and reveals what needs to be improved.
  3. Be Creative: When faced with creating something new, we all look for inspiration. Designers usually go online and look at other designs anywhere from blogs to showcases. After finding something that inspires us, many accidentally end up copying the original source. Using inspiration does not mean changing small features of another design to make an almost identical but subtly different design. It means being creative with what inspired you. You can borrow some things but you want your inspiration to push you to try something new. Good creativity and good design lead to innovation.
  4. Details, Details, Details: Rushing to get a design finished can lead to silly mistakes that are absolutely avoidable. While focusing on the layout is important, the details are just as essential. You don’t want to have a beautiful design with a misspelled banner or a typo in a sidebar. Some clients will brush off little mistakes like these, as they are easy to fix, but many will be less forgiving. If these mistakes are easy to fix after you’ve shown the design, they should have been fixed before you showed it.
  5. Explain Your Design: We, as designers, love to understand what we create and why we did it. The problem is, we’re often bad at communicating this to others. Sending an explanation of your design when you submit it allows you to answer most of the client’s questions before they can ask them. It shows intent and purpose behind the design. While a confusing design with no explanation will almost certainly be refused before you can defend it, allowing the client to understand it from the outset will help them see potential in the design, and offer their own opinions,

Every design will need revisions but there is no reason to fear them. However, if you make the best design you can for your client’s needs on the first submission, you will likely find they are more willing to work with what you created. Communicating with clients and trying to give them what they want, rather than what you like, will make your clients happy and could open up more room for creative freedom later.

 

For more ideas on how to improve your designs, go to Kendra Gains’ article at webdesignerdepot.com

 

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Does Social Media Work For Businesses?

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A lot of businesses do not think they need social media or in some cases, even any online marketing. They see it as a way to talk to friends and nothing more. The thing that must be realized is that in order to properly take advantage of social media, a business will realistically need six months or more. Usually the basic level of interaction is set at 7 times of contact before business can be done, but some say as many as 21 interactions before a close can happen.

There are five good approaches to take to make sure this can happen if you want to get started in social:

  1. Put some money in to get a solid web site.
  2. Do proper keyword research.
  3. Start congregating with target customers online, learn their language, their questions.
  4. Use a blog, share your expertise there.
  5. Share all types of content, become a valuable resource for your customer base.

If you do these things, it’ll be a solid start to using social media for business in a productive way.

Read the full article here:
When Social Media Marketing Doesn’t Work for You

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