How To Use Facebook To Build Rapport

A Mashable article by social media writer Aaron Lee lists six kinds of posts for building customer engagement via Facebook. From the article’s list, two items primarily involve images: photo albums and requests for photo captions. The latter is one of three types of direct requests, along with fill-in-the-blank posts and open-ended questions. Finally, the article discusses starting a dialogue with customers by posting quotations and sharing helpful tips.

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6 Posts That Build Engagement on Facebook