Don’t Be A Stalker On Social Media

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There’s a legitimate concern when marketing your business through social media that you will overstep your bounds and actually turn off users while you’re trying to attract them. Remember, in today’s climate, people don’t trust and simply don’t like salesmen.

Rachel King reports this was a hot topic at SugarCon 2013 over at ZDnet. Mathew Sweezey, a so-called “marketing evangelist”, had some suggestions to keep you from becoming creepy in your sales pitch to consumers. They could be of value when diagnosing your current social media philosophy. Of note, Sweezey doesn’t believe in connecting with consumers through Facebook because he feels it is more of a private, personal community than Twitter or LinkedIn. There could be some debate on that point, but at the very least you should approach users differently on different social media platforms.

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Facebook Ads Know Your Offline Buying Habits

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Facebook has long struggled with how to monetize the site without alienating its users. Though there have been many outspoken critics at every new ad update, for the most part the number-one social networking platform has done an admirable job. There newest innovation, however, might rub the public the wrong way.

Julianne Pepitone reports for CNN that ‘Partner Categories’, Facebook’s newest feature for advertisers, allows users to be grouped based on purchases made both online and in a physical store. That’s right. If you hold a membership card at your local grocery store and purchase a larger than average supply of one item in particular, Facebook, and its advertisers are going to know about it.

As an advertiser, you’re probably pretty excited about this development. While you won’t be able to see specifically who you are showing ads to, you will be able to see how many people fall into each category and why they were placed there, meaning what buying habits they exhibited to fit in this particular group. In this way, you get a more focused audience and can only show ads to people likely to be interested in your product.

As a typical Facebook user, you may feel that your privacy is being infringed upon. Previously, advertisers could only group you based on the information your volunteered on your profile and your online activity.

So, is Facebook going to far with this new feature? Regardless of your opinion, I’m guessing ‘Partner Categories’ isn’t going anywhere and similar innovations will be popping up for advertisers on other platforms soon.

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Social Media: When To Post? [INFOGRAPHIC]

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Facebook Post Time Infographic

So you’ve got your page’s social media profile built. You have an audience in place and a message you want to get out. The question is: when is the best time to unleash that message?

There are a number of factors to consider in order to maximize not only the number of eyes on your message, but also the number of users who will interact with the message. Assuming that the message itself is worthy of ‘RT’ and ‘Likes’, you have to think about who it is you are trying to reach and what they will likely be doing when you are trying to reach them.

For most industries, your consumers will likely be at home when they are cruising through social media with time to click and interact with anything they find interesting. This means that sending out your message on weekends or evenings could get you the best results. However, the exception here would be if your key demographic is suburban housewives. If you’re trying to reach individuals who spend their day at home, then you’ll probably want to reach them before their families return to make their lives hectic.

You will probably notice that posting more gets your more interaction and probably builds your audience too. There is a limit though. Having a steady, consistent stream can paint you as a reliable, familiar source, but it’s easy to cross over into an annoying nuisance who users dread seeing in their news feed.

Be sure to take a moment to peruse the included infographic, courtesy of JCK, and think about when the best time to reach your audience would be.

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How to Build Your Audience Through Pinterest

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It’s been about six months since Pinterest introduced “business-specific accounts” and their “business support page”. Add that to recent projections that Pinterest, rather than Twitter, will soon be the clear number-2 social media market behind Facebook. These developments suggest that Pinterest is a viable option to gain exposure for your business and Tehmina Zaman writes about how to do so at Business2Community,

There are a number of helpful nuggets in the article. For example, did you know you can schedule pins? Also, what do you know about group boards? They’re a perfect ways to increase the size of your audience, create brand ambassadors and get your message repinned consistently.

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Social Media Marketing Basics

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Building Blocks

Regardless of your expertise in social media marketing, it’s always helpful to go back and review the basics from time to time and compare your company’s campaigns and strategies to these building blocks. Have you set a secure, stable foundation? Are you working efficiently to save time and money?

Leiden Johnson, of Business2Community, has a few of these social media marketing basics for you to keep in mind. Make sure you haven’t strayed too far from the path in your own campaigns.

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Using Apps To Grow Your Facebook Audience

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Are you hoping to grow your business through Facebook? Chances are, if you’re here, you are trying to do exactly that. It seems like everywhere you turn there are articles dispensing advice about what you should and should not be doing to gain a fantastic ROI from your company’s Facebook page. Many of those articles give you fairly similar advice about engaging with your audience and posting interesting, engaging content. While those are certainly great ideas to get the ball rolling, it’s refreshing when you read an article that has something different to say.

Such is the case with the article posted on the unofficial Facebook blog, AllFacebook. Head over and check it out to get a rare perspective about how Facebook apps can help your business grow from an employee of an app company. There are some other tips as well, which, while useful, are mostly things you’ve heard many times before. Concentrate on the advice concerning apps. It’s a unique perspective you won’t find many other places.

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Take Zappos For a Social Media Marketing Example

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You may have heard of Zappos, a web site known primarily for selling shoes. They recently revealed some of their online marketing strategy, including some successes and failures, that could be helpful to many businesses, both big and small, as Laura Stampler reports for Business Insider.

For instance, Zappos’ Digital Marketing Director calls sponsored posts on Facebook “a necessary evil” and “the difference between 1000 likes versus 10.”

He also discusses a shift in their message on Facebook. Rather than talking about what was happening locally around and in their home offices, they emphasize their products and have seen an increased response. This particularly seems like a simple and obvious change, but one that might be helpful to apply to your own Facebook page.

One other important message from Zappos was the far reaching effect of the right wording. Posting an identical message, but with slightly improved wording can be the difference between seeing 10 people share your story and 100. Zappos saw a 7-percent increase in users who created a story on social media about their purchases after such a slight change in verbiage. That adds up to a much larger audience over time.

 

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Excellence In Social Media To Inspire You

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When marketing your business through social media, it can be easy to hit a proverbial wall and decide that everything worth doing has already been done. When you find yourself stuck in this rut, it can be extremely helpful to read about the innovative ways other companies are using social media. This will hopefully inspire you to put your own spin on a particularly interesting or engaging campaign, rather than solidify your thought that everything has already been thought of.

David Moth has a fantastic list of excellence in social media at Econsultancy. Some even come with a disclaimer that they’re no longer possible since they bent the rules of a specific social media platform, but that should encourage you to bend your own rules.

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Bigger is Better For Facebook Ad Images

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When it comes to online marketing, images are very in. Facebook has taken notice and plans to up their advertising haul by expanding image size within their sidebar ads and tweaking the format.

Jennifer Van Grove, of CNet, writes that Facebook is currently testing the new ads on a small percentage of U.S. users’ screens. The image is larger and stretches from border to border of the right-hand column. Ad text, including a bold headline then appears underneath the ad.

This change makes Facebook ads more attractive to users, which in turn makes them more attractive for advertisers and brings in more money for Facebook.

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How To Craft An Ideal Facebook Ad

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Your ad for Facebook should be different from ads on other platforms. Even if you’re also advertising on other social media sites, your Facebook ad has to be unique, as would an ad for Twitter or Tumblr. That’s because you need to consider not only who is going to encounter this ad, but where they will see it and what mindset they’ll be in when they do. That seems like a lot but it is the key to crafting the ideal ad.

Robin Bresnark has an article at Business2Community that delves into this idea of incredibly specific audience targeting. Although I disagree with some of his finer points, everyone should agree on the core of the article, which is simply to think of who you are selling to before creating your selling tool.

The prevailing thought is ‘Facebook isn’t for selling’ so you’ll need to take a different route. Once you figure out what exactly works for Facebook, you can start trying to work within those parameters to find what works for your key demographic.

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