Tag Archive for: zero-click searches

New Research Shows SEO Is Key For Appearing In AI Overviews

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Based on an analysis of over 25,000 user searches, websites that rank at the top of Google’s traditional search results appeared in AI search answers at least 25% of the time. 

This means that even in the era of increasing zero-click searches and decreasing clicks to search listings, SEO remains a crucial marketing strategy for brands looking to improve their online presence and reach more customers. 

The Study

The findings come from Tomasz Rudzki, co-founder of ZipTie. In an attempt to determine if SEO was losing relevance in the AI age, Rudzki assessed searches from ChatGPT, Perplexity, and Google’s AI overviews. 

What Rudzki saw was clear – sites that rank at the top of Google search results had 1-in-4 odds of being highlighted in AI overviews. The lower the sites were ranked, the lower their chances were of being included in AI responses. 

As Rudzki put it: 

“The higher you rank in Google’s top 10, the more likely you are to appear in AI search results across platforms. This isn’t speculation – it’s based on real queries from real users.”

While this is particularly of interest for Google, Rudzki said this pattern was consistent across all AI search platforms he evaluated, including ChatGPT. 

How AI Search Engines Work

In his report, Rudzki uses information from Google to detail how AI search engines work. 

Pre-selection: In the first step, AI systems select the pages they believe are the most relevant for a query. In most cases, this includes the highest-ranking pages for similar searches. 

Content extraction: Next, AI tools parse the context of the selected pages and pull content directly related to the question it is answering. 

AI synthesis: AI systems finally aggregate the information they have collected from across the web and package them in one easy-to-read response. 

In the process of finding the most relevant and accurate information for a specific question, AI tools heavily favor the sites that are already favored by Google, just as most humans naturally favor the highest ranked sites in organic search results. 

Why AI Sometimes Pulls From Lower-Ranked Sites

When exploring why AI tools sometimes pull information from pages that rank lower, sometimes even falling below the top 10 search results, Rudzki provided a few potential answers. 

The first is search personalization. While a specific site may not typically be included at the top of the search results, there is a chance of it appearing higher in personalized search results. 

The second, and perhaps more notable, reason is a concept called “query fan-out”. 

Google’s AI documentation explains query fan-out like this:

“Both AI Overviews and AI Mode may use a ‘query fan-out‘ technique — issuing multiple related searches across subtopics and data sources — to develop a response.”

In other words, when you ask AI a specific question, it may run several processes to ask questions about specific details of your question or related information. This means that while a selected page may not rank well for your specific question, it may rank well for a particular aspect that the AI system looked into. 

SEO is Here To Stay

There is no arguing that AI tools are drastically changing how we search and access information. While AI overviews are tied to decreasing click-through rates on organic results, brands can still gain ground by positioning themselves as an authority that Google can rely on to provide accurate information. This not only helps mitigate lost traffic from zero-click searches, but can also improve your reputation and connect you with new potential customers.

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Almost 65% of Google Searches Don’t Lead To A Website Visit

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Throughout 2020, approximately 65% of searches made on Google were “zero-click searches”, meaning that the search never resulted in an actual website visit.

Zero-click searches have been steadily on the rise, reaching 50% in June 2019 according to a study published by online marketing expert Rand Fishkin and SimilarWeb.

The steep rise in these types of searches between January and December 2020 is particularly surprising because it was widely believed zero-click searches were largely driven by mobile users looking for quick-answers. Throughout 2020, however, most of us were less mobile than ever due to Covid restrictions, social distancing, and quarantines.

The findings of this latest report don’t entirely disprove this theory, though. Mobile devices still saw the majority of zero-click Google searches. On desktop, less than half (46.5%) were zero-click searches, while more than three-fourths (77.2%) of searches from mobile devices did not result in a website visit.

Study Limitations

Fishkin acknowledges that his reports do come with a small caveat. Each analysis used different data sources and included different searching methods, which may explain some of the variance. Additionally, the newer study – which included data from over 5.1 trillion Google searches – had access to a significantly larger data pool compared to the approximately one billion searches used in the 2019 study.

“Nonetheless, it seems probable that if the previous panel were still available, it would show a similar trend of increasing click cannibalization by Google,” Fishkin said in his analysis.

What This Means For Businesses

The most obvious takeaway from these findings is that people are increasingly finding the information they are looking for directly on the search results pages, rather than needing to visit a web-page for more in-depth information.

It also means that attempts to regulate Google are largely failing.

Many have criticized and even pursued legal action (with varying levels of success) against the search engine for abusing their access to information on websites by showing that information in “knowledge panels” on search results.

The argument is that Google is stealing copyrighted information and republishing it on their own site. Additionally, this practice could potentially create less reason for searchers to click on ads, meaning Google is contributing to falling click-through rates and making more money off of it.

Ultimately, Google is showing no signs of slowing down on its use of knowledge panels and direct answers within search results. To adjust to the rise of zero-click searches, brands should put more energy into optimizing their content to appear in knowledge panels (increasing your brand awareness) and diversify their web presence with social media activity to directly reach customers.

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