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New research from Compete.com is suggesting being the first result on a SERP can make a huge difference from being second.

The analysis comes from “tens of millions” of consumer-generated search engine results pages from the last quarter of 2011. It also had some really interesting findings. 85 percent of all listings shown are organic, with only 15 percent paid search listings.

Out of the organic listings, 53 percent of clicks are going to the very first result, with the second result only seeing 15 percent, and all others getting even less.

Analysts from Compete.com summarize “since the vast majority of listings on a SERP are organic, and the majority of clicks are on the first listing, it’s imperative that brands strategy including constantly monitoring results due to the ongoing evolution of search engine algorithms.”

The paid results are also getting a large amount of clicks. Most specifically, ads in the top of the page perform very well, with between 59 percent and 9 percent of all paid results clicks. Ads on the right hand of the page however, get at most 4 percent of paid results clicks.

Overall, it is important to get your listings in the top position, if you want your page to be getting attention. For graphs and analysis of the results, read Miranda Miller’s article at Search Engine Watch.

 

While I’ve written extensively about why you should have an optimized site for mobile, I’ve rarely directly mentioned the two most obvious points for why you should. Websites that aren’t mobile friendly annoy visitors and it’s bad business.

Mobile users have more immediate needs, and they look for content that is designed to fit their needs.

A recent Google survey of mobile users says that 72% emphasized the importance of websites that are mobile-friendly. However, as important as mobile optimized sites are to users, 96% said they have visited a site that doesn’t work properly on their device.

The survey had 1,088 US participants who own smarphones and use them for internet browsing, and the survey was performed by independant groups.

Roughly three-quarters of respondents said they are more likely to visit a mobile optimized site than one that isn’t mobile-friendly, and they are five times more likely to give up on their task if the site isn’t optimized for mobile needs.

Following with those numbers, most customers said they are more likely to buy online when the site they find meets their mobile needs. Unfortunately, 61% are more likely to leave if the site isn’t mobile friendly. Even worse, when visitors find sites that aren’t mobile friendly, they are disappointed in the company itself.

So what are the needs of mobile users? They want sites that load in less than 5 seconds, big finger-friendly buttons and quick access to business contact information. They also want the pages to be designed to fit their screen, and links to the company’s social media profiles.

Basically, they want pages that work easily on a mobile interface, with easily accessible information and efficient designs. Mobile users want to be able to act immediately and most aren’t doing research on their mobile devices. They want ways to make contact and take action.

If your page isn’t meeting these needs, you are probably losing customers.

If you want to read the actual list of what the survey says mobile-users want, read Miranda Miller’s article at Search Engine Watch.