Tag Archive for: local business listings

Google Finally Shuts Down The Google My Business App

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Google My Business is officially gone as the GMB mobile app has finally stopped functioning.

Now, instead of being able to edit your local listing, see your insights, or respond to customers, business operators will only see a short message reading “the Google My Business app is no longer available” if you open the app.

Google My Business shutdown notice

Of course, the shutdown of the GMB app is not sudden. The company announced it would be discontinuing the app when it revealed it was rebranding local business listings to Google Business Profiles.

Thankfully, you do have other options if you have still been using the GMB app to manage your listing. 

Along with being able to update your listing through Google Search, you can also manage your listing through the Google Maps app. 

With this, Google has finally eliminated the final remaining artifact from Google My Business in favor of allowing businesses to manage their listings directly within Google Search and the existing Google Maps app for a more seamless experience. Though not explicitly stated, the goal seems to be simplifying managing your local SEO without the need for an entirely separate platform like GMB.

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Google My Business is Getting Relaunched as “Google Business Profiles”

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Say goodbye to “Google My Business” and say hello to “Google Business Profiles” as the search engine streamlines its tools for businesses.

Though much will stay the same for businesses listing their services on Google, the rename marks some significant changes – such as where and how your businesses can claim their profile. Starting now, your brand can claim its profile directly from either Google Search or Google Maps.

Below, we will talk a bit more in-depth about how you can claim your listing and what this means for existing listings.

How to Claim a Google Business Profile

When signed into the Google account associated with your business, the fastest way to claim your listing is to simply search for your business name. 

This will bring you to a prompt that will allow you to verify your listing or challenge someone who has already made a claim for your listing. 

Once claimed and verified, you will be able to edit any information shown and add additional details like photos, videos, unique services, and Google Posts.

Is Anything Else Changing?

For the most part, everything else is staying the same regarding local business listings on Google. Their appearance will stay the same, as will the optimization methods to ensure your business appears for relevant searches. 

What will change is where you are editing this information. 

For example, the search engine says it is no longer necessary to use the specific Google My Business website or app to update your listing.

The app will be phased out in early 2022, though you can still use the website if you are managing multiple listings. It will simply be renamed to “Google Business Profile Manager.”

For now, this is all the news we have about the relaunch of Google My Business and Google Business Profiles. More info will be coming in the coming months as the relaunch rolls out.

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Google My Business Now Lets You Edit Listings Directly From Search

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Wish the process of updating your Google My Business listings was a little more streamlined? Well, your wish has been granted as Google has made it possible to edit much of the information in your local listing without ever having to visit a dedicated dashboard or profile page. 

Since last year, Google has been introducing the ability to edit your business listings directly from the search results or map pages, and the latest move brings that ability to all businesses – as well as expanding what type of information can be updated this way.

Now, rather than just updating your address and basic information, you can edit your services and hours, implement takeout or delivery tools, and even create Google Posts without having to access the Google My Business dashboard. 

To help understand everything possible without leaving the search results pages, let’s review exactly what parts of your listings you can now edit directly from the search results.

Add/Edit Your Services

Businesses providing local services (such as hair stylists, plumbers/electricians, and lawn care companies) can quickly update the services they offer on their GMB listings, as well as the local areas covered. 

Create Google Posts

In a bid to raise the awareness of Google Posts and make them more accessible for brands, Google will now let you create and publish new Posts directly from the search results. 

Even better, the company is introducing the ability to create posts specifically for highlighting upcoming events which will be available to brands next week. 

With these posts, you can show what type of event you are putting on, when/where it is occurring, and whether it is in-person or entirely virtual. 

Manage Takeout & Delivery Services

While Google My Business has allowed brands to integrate takeout and delivery tools through third-party services for some time, this typically required manually integrating the services through the Google My Business dashboard. 

In the coming weeks, however, businesses providing takeout and delivery services will be able to directly add or update your online ordering options from Google Search, including specifying whether your brand’s takeout/delivery preferences help customers make the most informed decision. 

To top this off, GMB is also letting restaurants and other food providers update their menus from search or maps by clicking ‘Edit profile’.

Implement Pointy To Highlight Your Physical Products

Retailers will be excited to see that it is easier than ever to add in-store product inventory info on their Google My Business listings through improved integration with Pointy. 

Pointy is a Google-owned service which aims to help you digitize your in-store inventory listings without having to manually update every product listing. 

Importantly, Pointy is also free for all businesses now until September 30, making now perhaps the best time in history to take your inventory online. 

To update any of these listings, simply sign into your associated Google account and make a search for any query that will return your local business listing. Then, click “Edit profile’ on your business listing and update any information you desire.

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