Tag Archive for: AI-powered search

After months of rumors and speculation, Google’s AI-powered generative search experience is here – sort of. 

The new conversational search tool is available to users as a Google Labs experiment only accessible by signing up for a waitlist. That means it is not replacing the current version of Google Search (at least, not yet), but it is the first public look at what is likely to be the biggest overhaul to Google Search in decades. 

Though we at TMO have been unable to get our hands on the new search experience directly, we have gathered all the most important details from those who have to show you what to expect when the generative search experience becomes more widely available. 

What The AI-Powered Google Generative Search Experience Looks Like

The new Google search experience is present at the very top of Google search results, giving context, answering basic questions, and providing a conversational way to refine your search for better results. 

Notably, any AI-generated search information is currently tagged with a label that reads Generative AI is experimental.

Google will also subtly shade AI content based on specific searches to “reflect specific journey types and the query intent itself.” For example, the AI-created search results in the shopping-related search below are placed on a light blue background. 

Where Does The Information Come From?

Unlike most current AI-powered tools, Google’s new search experience cites its sources. 

Sources are mentioned and linked to, making it easier for users to keep digging. 

Additionally, the AI tools can pull from Google’s existing search tools and data, such as Google Shopping product listings and more. 

Conversational Search

The biggest change that comes with the new AI-powered search is the ability to follow up queries with follow-ups using context from your previous search. As the announcement explains:

“Context will be carried over from question to question, to help you more naturally continue your exploration. You’ll also find helpful jumping-off points to web content and a range of perspectives that you can dig into.”

What AI Won’t Answer

The AI-powered tool will not provide information for a range of topics that might be sensitive or where accuracy is particularly important For example, Google’s AI tools won’t give answers about giving medicine to a child because of the potential risks involved. Similarly, reports suggest the tool won’t answer questions about financial issues.

Additionally, Google’s AI-powered search will not discuss or provide information on topics that may be “potentially harmful, hateful, or explicit”.

To try out the new Google AI-powered generative search experience for yourself sign up for the waitlist here.

Even though the new AI-powered Bing search experience is rolling out to a limited number of users, Microsoft says it is seeing record-setting growth and engagement that may indicate a big shift is coming to the search landscape. 

Though Microsoft is still only receiving a single-digit percentage of overall search volume, these early numbers could be a sign that Google might finally have a real challenger as the new AI-powered Bing and Edge browsing experience become more widely available. 

Additionally, Microsoft reports it is now seeing more than 100 million daily active users – with around a third of those users being entirely new to Bing. 

Importantly, Microsoft says users are returning to Bing more often each day thanks to expanded uses of the Edge browser and improvements to Bing’s search result relevance.

Microsoft reported that around a third of the users with access to the AI-powered search experience are using the Chat feature every day for a wide variety of tasks including search, content creation, and more. 

While the new AI-powered search experience is likely driving much of this increased engagement and usage, long-term data shows that use of the Edge browser has also been steadily growing over the past two years.

Additionally, Microsoft says the implementation of AI-assisted search has significantly improved the relevance of search results, saying: “The second factor driving trial and usage is that our core web search ranking has taken several significant jumps in relevancy due to the introduction of the Prometheus model so our Bing search quality is at an all-time high.” 

As we are in the early days of Bing’s new AI-powered search and browser experience, it will be interesting to see whether this growth continues – especially once Google’s AI-powered tools begin to develop. 

For more, read the full report from Microsoft here.